Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Stowage areas
Loading guidelines
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury. Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R Never exceed the maximum permissible
gross vehicle weight or the gross axle
weight rating of the vehicle (including occu-
pants). The values are specified on the vehi-
cle identification plate on the B-pillar of the
driver's door.
R The trunk is the preferred place to carry
objects.
R Position heavy loads as far forwards as pos-
sible and as low down in the trunk as pos-
sible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load behind unoccupied
seats if possible.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection. Stowage spaces
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets. 372
Stowage areasStowage and features
R
Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
Observe the loading guidelines (Y page 372).
Stowage compartments in the front Glove box
X
To open: pull handle :and open glove box
flap ;.
X To close: fold glove box flap ;upwards
until it engages.
The glove box can be cooled (Y page 185).
The glove box contains a coin holder, a pen
holder, three credit card holders and a holder
for the COMAND remote control. The glove box can only be locked and
unlocked using the mechanical key. X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
2.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 1.
Eyeglasses compartment X
To open: press marking :.
The eyeglasses compartment opens down- wards.
X To close: press marking :again and the
eyeglasses compartment returns upwards
and engages.
Make sure that the eyeglasses compartment
is always closed while the vehicle is in motion.
Stowage compartments in the center con-
sole X
To open: briefly press marking ;.
X To close: push stowage compartment :
in the direction of the arrow until it
engages. Stowage areas
373Stowage and features Z
Stowage compartment under the armrest
X
To open: press button :or; and fold the
armrest to the left or right.
Depending on the vehicle's equipment, a USB port, an AUX-IN jack or a Media Interface areinstalled in the stowage compartment. A
Media Interface is a universal interface for
portable audio or video equipment, e.g. for an
iPod ®
, iPhone ®
or MP3 player (see the sepa-
rate COMAND operating instructions).
Stowage compartment under the driver's seat and front-passenger seat G
WARNING
If you exceed the maximum load for the stow- age compartment, the cover may not be ableto restrain the items. Items may be thrown out
of the stowage compartment and hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Never exceed the maximum permissible load
for the stowage compartment. Stow and
secure heavy objects in the trunk.
The maximum permissible load of the stow-
age compartment is 3.3 lbs (1.5 kg). X
To open: pull handle :up and fold
cover ;forwards.
Stowage compartments in the doors You can store items such as a rolled up fluo-
rescent jacket and a small umbrella in stow-
age compartment
;in the doors.
In doors :you can store bottles with a capa-
city of up to 34 fl. oz. (1.0 liter).
Stowage space in the rear Stowage compartment in the rear seat
armrest374
Stowage areasStowage and features
Vehicles with individual seats and center con-
sole in the rear:
X To open: fold down the rear armrest.
X Pull handle :and fold down cover ;.
Depending on the vehicle's equipment, a DVD player is installed instead of a stowage com-
partment.
Folding table G
WARNING
If the folding table is folded out while the vehi- cle is in motion, passengers can be thrown
against it, particularly in the event of an acci- dent, heavy braking or a sudden change of
direction. There is a risk of injury.
Fold the folding table away before each jour-
ney. X
To fold out: open rear armrest :
(Y page 375).
X Pull the folding table forwards and upwards
by recess ;or= and swing outwards.
X Fold the table panels apart.
X To fold in: fold the table panels together
and swing in the folding table. Stowage nets
Stowage nets are located: R in the front-passenger footwell
R on the back of the driver's and the front-
passenger seat
R on the left and right-hand side in the trunk Observe the loading guidelines (Y
page 372)
and the safety notes regarding stowage
spaces (Y page 372). Securing loads using parcel net hooks
General notes Observe the following notes on securing
loads:
R Secure the load using the parcel net hooks.
R Do not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
R Do not route tie-downs across sharp edges
or corners.
R Pad sharp edges for protection.
Trunk Vehicles without PLUG-IN hybrid drive
PLUG-IN HYBRID vehicles
There are four parcel net hooks or two parcel net hooks (PLUG-IN HYBRID vehicles) in the
trunk. 376
Stowage areasStowage and features
Stowage well under the trunk floor
Under the trunk floor you can find a multi-
purpose recess, e.g. for TIREFIT. X
To open: open the trunk lid.
X Holding the ribbing, press handle ;down-
wards.
Handle ;folds upwards.
X Swing trunk floor :upwards using han-
dle ;until it rests against the trunk parti-
tion. X
Fold out hook =on the underside of the
trunk floor. X
Clip hook =into groove ?.
X To close: unclip hook =from groove ?.
X Fasten hook =to the bracket on the
underside of the trunk floor.
X Fold the trunk floor down. Roof carrier
Important safety notes G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character- istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You will find information on the maximum roof
load in the "Technical data" section
(Y page 495).
! Mercedes-Benz recommends that you
only use roof carriers that have been tested
and approved for Mercedes-Benz vehicles.
This helps to avoid damage to the vehicle.
Position the load on the roof carrier in such
a way that the vehicle will not sustain dam-
age even when it is in motion.
Ensure that, depending on the vehicle's
equipment, you can raise the panorama
roof with power tilt/sliding panel fully and
open the trunk lid fully when the roof carrier is installed.
! To avoid damaging or scratching the cov-
ers, do not use metallic or hard objects to
open them.
An incorrectly secured roof carrier or roof
load may become detached from the vehicle.
You must therefore ensure that you observe
the roof carrier manufacturer's installation
instructions. Stowage areas
377Stowage and features Z
Vehicles with a panorama roof with
power tilt/sliding panel: the panorama roof
with power tilt/sliding panel cannot be
opened if a roof carrier is installed. The pan-
orama roof with power tilt/sliding panel can
still be raised to allow ventilation of the vehi-
cle interior.
If the panorama roof with power tilt/sliding
panel makes contact with a roof carrier
approved by Mercedes-Benz, the sunroof will lower slightly but remain raised at the rear.
Attaching the roof carrier X
Fold covers :upwards in the direction of
the arrow.
X Only secure the roof carrier to the anchor-
age points under covers :.
X Observe the manufacturer's installation
instructions. Features
Cup holder
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions. R
Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
Observe the loading guidelines (Y page 372).
! Only use the cup holders for containers of
the right size and which have lids. The
drinks could otherwise spill.
Cup holder in the front-compartment
center console X
To open: open the stowage compartment
(Y page 373).
X To remove: slide catch:forwards and
pull the cup holder upwards.
X To insert: make sure that the head unit
cover is closed.
X Insert the cup holder and slide catch :
back.
You can remove the cup holder and the rub-
ber mat for cleaning. Clean them with clean,
lukewarm water only. 378
FeaturesStowage and features
!
Make sure that the cup holder insert has
been inserted into the recess correctly.
Otherwise, the wooden trim on the rear
seat armrest could be damaged. X
To install the insert: make sure that
base ;of the cup holder is in the upper
position.
X Place the cup holder insert into the recess
in the rear seat armrest such that button :
is facing forwards.
X Press the cup holder insert down.
X Press outer ring =of the cup holder insert,
until the cup holder insert engages audibly.
Temperature controlled cup holder in
the rear compartment Example: Sedan
: Cup holder
; Switch
The temperature-controlled cup holder can
be used to keep cold drinks cool and warm
drinks warm. When you use the warming function, the
metal insert of the cup holder is heated.
Therefore, do not touch the cup holder insert.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 189).
X To switch on the cooling function: press
and hold button ;until the blue indicator
lamp on the button lights up.
X To switch on the heating function: press
and hold button ;until the red indicator
lamp on the button lights up.
X To switch off the function: press and hold
button ;until the indicator lamp on the
button goes out.
The rubber mat can be removed for cleaning. Clean with clear, lukewarm water only.
Do not use hard or sharp objects to clean thecup holder. Use only a soft cloth to clean it. Sun visors
Overview G
WARNING
If the mirror cover of the vanity mirror is folded up when the vehicle is in motion, you could be
blinded by incident light. There is a risk of an
accident.
Always keep the mirror cover folded down
while driving. :
Mirror light
; Bracket
= Retaining clip, e.g. for a car park ticket 380
FeaturesStowage and features
Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 389).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display. All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call Features
391Stowage and features Z