Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
Before attempting to start the engine again:
X Turn the key back to position 0in the ignition lock.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 163). Avoid excessively
long and frequent attempts to start the engine, as this will drain the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. The starter motor
can be heard. The
reserve fuel warning
lamp is lit and the fuel
gauge display is at the
reserve level. The fuel tank is empty.
X Refuel the vehicle. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 366).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. 168
DrivingDriving and parking
X
Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for about three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-off
function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position P
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
if there is a malfunction in the system. Con-
tact a qualified specialist workshop. The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the red !indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be
applied when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instru-
ment cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 161) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :. Pa
rking
183Driving an d parking Z
The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
The electric parking brake is not automati-
cally applied if the engine is switched off by
the ECO start/stop function.
Releasing automatically The electric parking brake is released auto-
matically when all of the following conditions
are fulfilled:
R the engine is running
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the automatic transmission is in position R,
the boot lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 3 km/h.
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise, the
parking brake will be released and the vehicle
will start to move. Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 183).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer electric parking brake
handle :is depressed, the greater the
braking force.
During braking:
R a warning tone sounds
R the Release Release parking
parking brake
brakedisplay mes-
sage appears
R the red !indicator lamp in the instru-
ment cluster flashes
When the vehicle has been braked to a stand- still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer
than four weeks, the battery may be damaged
by exhaustive discharging.
If you leave the vehicle parked up for longer
than six weeks, it may suffer from lack of use.
X Contact a qualified specialist workshop
and seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General driving tips
G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably 184
Driving tipsDriving and parking
Brakes
Important safety notes G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
This increases the risk of skidding and having
an accident.
Do not shift down for additional engine brak-
ing on a slippery road surface.
Downhill gradients Change into a lower gear in good time on long
and steep downhill gradients. Take particular note of this when driving a laden vehicle.
This also applies if you have activated cruise
control, SPEEDTRONIC or DISTRONIC PLUS.
This will use the braking effect of the engine,
so less braking will be required to maintain
vehicle speed. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do not park the vehicle immediately. Drive on for
a short while. This allows the airflow to cool
the brakes more quickly.
If the brakes have been used only moderately,
you should occasionally test their effective- ness. To do this, brake more firmly from a
higher speed while paying attention to the
traffic conditions. This improves the grip of
the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after a car wash orafter driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehi-
cle in front.
After driving on a wet road or having the vehi- cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm upthe brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of
salt may form on the brake discs and pads.
This can increase the braking distance con-
siderably.
R In order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions.
R Carefully depress the brake pedal at the
end of the journey and when starting the
next journey.
R Maintain a much greater distance to the
vehicle in front.
New brake discs and brake pads/
linings Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. 186
Driving tipsDriving an
d parking
For safety reasons, Mercedes-Benz recom-
mends only fitting the following brake discs
and brake pads/linings:
R brake discs that have been approved by
Mercedes-Benz
R brake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake discs or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake discs and brake
pads/linings on an axle at the same time.
Always fit new brake pads/linings when
replacing brake discs.
The vehicle is equipped with lightweight
brake discs to which the wheel assembly with
rim and threaded connection is matched.
The use of brake discs other than those
approved by Mercedes-Benz may alter track
width and is subject to approval, if applicable.
Shock-type loads when handling the brake
discs, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake discs. Avoid shock-
type loads on the lightweight brake discs,
particularly on the brake plate.
AMG high-performance and ceramic
brakes The high-performance brake system is only
available on Mercedes-AMG vehicles.
The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This is dependent on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual brake system compo-
nents such as the brake pads/linings or brake discs depends on individual driving style and
operating conditions.
For this reason, it is impossible to state a
mileage (service life) that will be valid under all circumstances. An aggressive driving style
will lead to high wear. You can obtain further information about this from your Mercedes-
Benz Service Centre.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. Always be aware of
this and adapt your driving and braking
accordingly during the running-in period.
Excessive heavy braking results in corre-
spondingly high brake wear. Observe the
brake wear warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. If you regularly
drive at high speeds, it is particularly impor-
tant to have the brake system checked and
maintained regularly. Driving on wet roads
Aquaplaning If water has accumulated to a certain depth
on the road surface, there is a danger of aqua-
planing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in
which aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in
front or in the opposite direction create
waves. This may cause the maximum per-
missible water depth to be exceeded.
These notes must be observed under all
circumstances. You could otherwise dam- Driving tips
187Driving and parking Z
Storing the current speed
You can use the cruise control lever to limit
the speed to any speed above 30 km/hw hile
the engine is running.
X Briefly press the cruise control lever up :
or down ;.
The current speed is stored and shown in
the multifunction display.
The speedometer dial lights up between
the start of the scale and the stored speed.
Storing the current speed or calling up the
last stored speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again. X
Briefly pull the cruise control lever towards
you :.
Setting a speed X
To adjust the set speed in 10 km/h
increments: briefly press the cruise con-
trol lever up :beyond the pressure point
for a higher speed, or down ;for a lower
speed.
or X Keep the cruise control lever pressed
beyond the pressure point until the desired
speed is set. Press the cruise control lever
up : for a higher speed or down ;for a
lower speed.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control
lever up :to the pressure point for a
higher speed or down ;for a lower speed.
or
X Keep the cruise control lever pressed to the
pressure point until the desired speed is
set. Press the cruise control lever up :for
a higher speed or down ;for a lower
speed.
Switching SPEEDTRONIC to passive
If you depress the accelerator pedal beyond
the pressure point (kickdown), SPEED-
TRONIC is switched to passive mode. The
SPEEDTRONIC suspended
SPEEDTRONIC suspended message appears
in the multifunction display.
You can then exceed the stored speed.
SPEEDTRONIC is activated again if you: Driving systems
193Driving and parking Z
R
drive slower than the stored speed without
kickdown
R set a new speed or
R call up the last speed stored again
The SPEEDTRONIC suspended
SPEEDTRONIC suspended message in
the multifunction display disappears.
Deactivating variable SPEEDTRONIC
It is not possible to deactivate variable
SPEEDTRONIC by braking. There are several ways to deactivate variable
SPEEDTRONIC:
X Briefly press the cruise control lever for-
wards =.
or X Briefly press the cruise control lever in the
direction of arrow ;.
LIM indicator lamp :in the cruise control
lever goes out. Variable SPEEDTRONIC is
deactivated.
Cruise control or DISTRONIC PLUS is selec-
ted.
i The last speed stored is cleared when you
switch off the engine.
Permanent SPEEDTRONIC You can use the on-board computer to limit
the speed permanently to a value between
160 km/ h(e.g. for driving on winter tyres) and
the maximum speed (Y page 264).
Shortly before the stored speed is reached, it
appears in the multifunction display. Permanent SPEEDTRONIC remains active,
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed,
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded.
Change into a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and acoustically. Without your intervention,
DISTRONIC PLUS cannot prevent a collision.
An intermittent warning tone will then sound
and the distance warning lamp will light up in
the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
DISTRONIC PLUS operates in the range
between 0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients. 194
Driving systemsDriving and parking
The steering interventions are carried out
with a limited steering moment. The system
requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If you have still not started to steer and have not
taken hold of the steering wheel after five
seconds at the latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot
switch to passive mode. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot X
Press button ;.
Indicator lamp :lights up. The DTR+:
DTR+:
steering assist. on steering assist. on message appears
in the multifunction display. Steering Assist and Stop&Go Pilot are activated.
Information in the multifunction display If Steering Assist and Stop&Go Pilot are acti-
vated but not ready for a steering interven-
tion, steering wheel symbol :appears in grey. If the system provides you with support
by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go Pilot X
Press button ;.
Indicator lamp :goes out. The DTR+: DTR+:
steering
steering assist.
assist.off
offmessage appears
in the multifunction display. Steering Assist
and Stop&Go Pilot are deactivated.
When DISTRONIC PLUS is deactivated or not available, Steering Assist and Stop&Go Pilot
are deactivated automatically. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when manoeuvring on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is cancelled and the HOLD function is deactivated when you depress theaccelerator pedal to pull away. Driving systems
205Driving and parking Z