R
the doors are closed
R the boot lid is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 10 second s.
Switching off X
Unlo ck the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
The interior motion sensor is automatically
switched off.
Deactivating You can deactivate the interior motion sensor
using COMAND Online. For information about
deactivating the interior motion sensor, see
the separate COMAND Online operating
instructions. 82
Protection against theftSafety
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 26). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 80).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in 84
KeyOpening and closing
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehi- cle. This occurs, for example:
R when starting the engine
R whilst driving
R when using HANDS-FREE ACCESS
R when the external door handles are
touched
R during convenience closing X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face :or;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an exten-
ded period.
For further information on the convenience closing feature (Y page 101).
Deactivating If you do not intend to use a key for an exten-
ded period of time, you can deactivate the
KEYLESS-GO function of the key. The key will
then use very little power, thereby conserving battery power. For the purposes of activa-
tion/deactivation, the vehicle does not have
to be nearby. X
To deactivate: press the&button on
the key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated .
X To activate: press any button on the key or
insert the key into the ignition lock.
KEYLESS-GO and all of its associated fea-
tures are available again. KEYLESS-GO start function
Bear in mind that the engine can be started by any of the vehicle occupants if there is a key
in the vehicle. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel alone.
X To change the setting: press and hold
down the %and& buttons simulta-
neously for about six seconds until the bat- tery indicator lamp flashes twice
(Y page 88).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the &or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock the driver's door: press the
% button once.
X To unlock centrally: press the%but-
ton twice.
X To lock centrally: press the&button. 86
KeyOpening and closing
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 88). Emergency key element
General notes If the vehicle can no longer unlocked with the
key or KEYLESS-GO, use the emergency key
element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 80).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
For further information about: R unlocking the driver's door (Y page 93)
R unlocking the boot (Y page 98)
R locking the vehicle (Y page 93)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies. Key
87Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. the on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 364).
or
X Jump-start the vehicle (Y page 366).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 88) and replace it if necessary
(Y page 88).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82).90
DoorsOpening and closing
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 80).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
Stow luggage or loads preferably in the boot. Observe the loading guidelines (Y page 316).Unlocking and opening the doors
from the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again.
! The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa- ted as standard. It is then not possible to open
the doors from inside the vehicle. You can
deactivate the double lock function by deac-
tivating the interior motion sensor . The doors can then be opened from the inside after thevehicle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 80).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
previously been locked with the key or with
KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 80). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The buttons are located on
both doors. Doors
91Opening and closing Z
X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the
vehicle locks.
If the driver's door is open, the door stays
unlocked.
This does not lock or unlock the fuel filler flap. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the key or KEYLESS-GO.
For all countries except the United King-
dom:
The doors can be opened from the inside.
If the vehicle has previously been locked with the key or with KEYLESS-GO, opening a door
from the inside will trigger the anti-theft alarmsystem. Switch off the alarm (Y page 80).
United Kingdom only: if the vehicle has
been locked with the key or with KEYLESS-
GO, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82). It
is then possible to operate the doors as fol-
lows. The doors can be opened from the
inside.
i When a locked door is opened from inside
the vehicle, the previous unlocking process
will be observed if the vehicle has been:
R locked with the locking button for the
central locking or
R locked automatically The vehicle will be fully unlocked if it had
previously been fully unlocked. Only the
door which has been opened from the
inside is unlocked if only the driver's door
had been previously unlocked. Automatic locking feature
X
To deactivate: press and hold button :
for about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
Therefore, you could be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is being tested on a dynamom-
eter.
i You can switch the automatic locking
function on and off using COMAND Online
(see the separate operating instructions). Power closing
Power closing pulls the doors and boot lid into
their locks automatically even if they are only partly closed. 92
DoorsOpening and closing
R
Press the remote operating switch on the
driver's door, or
R In vehicles with HANDS-FREE ACCESS:
kick into the sensor detection range
under the bumper with your foot.
i If the
F button on the key is pressed or
HANDS-FREE ACCESS is initiated after the
closing process is stopped, the boot lid
opens.
Vehicles with boot lid remote closing fea- ture and KEYLESS-GO: when all the doors
are closed, you can simultaneously close the
boot lid and lock the vehicle. The key must be located to the rear of the vehicle.
X Press and release locking button ;on the
boot lid.
If a KEYLESS-GO key is detected outside
the vehicle, the boot lid closes and the vehi-
cle locks.
i If KEYLESS-GO detects a key in the boot,
the boot lid opens again after it is closed.
If KEYLESS-GO detects a second key out-
side the vehicle, the boot lid remains
closed. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle exhaust system can become very
hot. If you use HANDS-FREE ACCESS, you
could burn yourself by touching the exhaust
system. There is a risk of injury. Always
ensure that you only make a leg movement
within the detection range of sensors.
! If the key is within the rear detection
range of KEYLESS-GO, the following situa-
tions, for example, could lead to the boot lid opening unintentionally:
R using a car wash
R using a high-pressure cleaner
Make sure that the key is at least 3 m away
from the vehicle. General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the boot lid or
stop the procedure without using your hands. This is useful if you have your hands full. To do
this, make a kicking movement under the
bumper with your foot.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance, e.g. on ice. R
Always ensure that you only make a kicking
movement within the detection range of
sensors :.
R Stand at least 30 cm away from the rear
area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HANDS-
FREE ACCESS could be triggered. The boot 96
BootOpening and closing