Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 26). Key
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor . The doors can
then be opened from the inside after the vehi- cle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 80).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
This can affect the key's functionality.
Vehicles with KEYLESS-GO start function: do not keep the key on the parcel shelf or in 84
KeyOpening and closing
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the front-passenger door handle.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 88). Emergency key element
General notes If the vehicle can no longer unlocked with the
key or KEYLESS-GO, use the emergency key
element.
If you use the emergency key element to
unlock and open the driver's door, the anti-
theft alarm system will be triggered. Switch
off the alarm (Y page 80).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
For further information about: R unlocking the driver's door (Y page 93)
R unlocking the boot (Y page 98)
R locking the vehicle (Y page 93)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them
with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies. Key
87Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. the on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 364).
or
X Jump-start the vehicle (Y page 366).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 88) and replace it if necessary
(Y page 88).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld- erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 82).90
DoorsOpening and closing
The doors can then be opened from the inside
after the vehicle has been locked from the
outside. The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 80).
All countries: G
WARNING
If children are left unsupervised in the vehicle, they can:
R open doors and endanger other persons or
road users
R climb out and be injured by the traffic
R operate vehicle equipment and, for exam-
ple, trap themselves.
Children could also set the vehicle in motion, for example by:
R releasing the parking brake
R shifting the automatic transmission out of
park position P
R starting the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. Always
keep the key out of reach of children.
Stow luggage or loads preferably in the boot. Observe the loading guidelines (Y page 316).Unlocking and opening the doors
from the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window is raised again.
! The side windows will not open/close if
the battery is discharged or if the side win-
dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
Only for the United Kingdom: if the vehicle
has been locked with the key or with KEY-
LESS-GO, the double lock function is activa- ted as standard. It is then not possible to open
the doors from inside the vehicle. You can
deactivate the double lock function by deac-
tivating the interior motion sensor . The doors can then be opened from the inside after thevehicle has been locked from the outside. The
anti-theft alarm system is triggered if the door
is opened from the inside. Switch off the
alarm (Y page 80).
For all countries except the United King-
dom:
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
previously been locked with the key or with
KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm system.
Switch off the alarm (Y page 80). X
Pull door handle ;.
If the door is locked, locking knob :pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The buttons are located on
both doors. Doors
91Opening and closing Z
again automatically. The automatic obstacle
recognition with reversing function is only an aid. It is not a substitute for your attentive-
ness when opening and closing the boot lid. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area.
If someone is trapped:
R press the Fbutton on the key or
R pull or press the remote operating switch
on the driver's door or
R press the closing or locking button on the
boot lid. Opening/closing automatically from
the outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
boot lid. !
The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
i The opening dimensions of the boot lid
can be found in the "Vehicle data" section
(Y page 410).
Opening You can open the boot lid automatically using
the key.
X Press and hold the Fbutton on the key
until the boot lid opens.
Closing You can close the boot lid automatically using
the key or the closing button in the boot lid. X
Press and release closing button :on the
boot lid.
or X If the key is located in the immediate vicin-
ity of the vehicle: press the Fbutton on
the key.
You can release the button as soon as the
boot lid starts to close.
X To stop the closing process:
R Press the Fbutton on the key, or
R Press closing button :or locking but-
ton ;on the boot lid, or Boot
95Opening and closing Z
lid could thus be opened or closed unin-
tentionally, for example, if you:
- sit on the edge of the boot
- set down or lift up an object behind the
vehicle
- polish the rear of the vehicle
Do not carry the KEYLESS-GO key about
your person in such situations. This will
prevent the unintentional opening/closing
of the boot.
R Dirt caused by road salt around sensors :
may restrict functionality.
R Using HANDS-FREE ACCESS with a pros-
thetic leg may restrict functionality.
Operation X
To open/close: kick into sensor detection
range :under the bumper with your leg.
You will hear a warning tone while the boot lid is opening or closing.
X If the boot lid does not open after sev-
eral attempts: wait at least ten seconds
then kick under the bumper once again.
i If you hold your foot under the bumper for
too long, the boot lid does not open or
close. Repeat the kicking movement more
quickly if this occurs.
Stopping the opening or closing procedure:
R kick with your leg in the sensor detection
range :under the bumper or
R press the closing button in the boot lid, or
R press the Fbutton on the key If the boot lid closing procedure has been
stopped:
R move your foot under the bumper again and
the boot lid will open
If the boot lid opening procedure has been
stopped:
R move your foot under the bumper again and
the boot lid will close Opening/closing automatically from
the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the boot lid. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the closing or locking button on the
boot lid.
! The boot lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the boot lid.
i The opening dimensions of the boot lid
can be found in the "Vehicle data" section
(Y page 410). Boot
97Opening and closing Z
X
Slide the tip of the emergency key element
into opening =and turn.
The lock cover is levered off. 1
Basic position
2 To unlock
X Insert the emergency key element into the
lock as far as the stop.
X Turn the emergency key element from posi-
tion 1anti-clockwise as far as it will go to
position 2.
The boot is unlocked and opens slightly.
X Turn the emergency key element back to
position 1and remove it.
X Insert the emergency key element into the
key.
X Close the lock cover.
X Swing cover ;upwards until it engages.
X Fold up the rear seat armrest. Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. G
WARNING
While closing the side windows, body parts in the closing area could become trapped. There is a risk of injury.
When closing make sure that no parts of the
body are in the closing area. If somebody
becomes trapped, release the switch or press
the switch to open the side window again. G
WARNING
If children operate the side windows they
could become trapped, particularly if they are left unsupervised. There is a risk of injury.
Activate the override feature for the rear side
windows. When leaving the vehicle, always
take the key with you and lock the vehicle.
Never leave children unattended in the vehi-
cle. Side window reversing feature
The front side windows are equipped with an
automatic reversing feature. If a solid object
blocks or restricts the upward movement of
one of the front side windows during the auto- matic closing process, the side window opens again automatically. During the manual clos-
ing process, the side window only opens
again automatically after the corresponding
switch is released. However, the automatic
reversing feature is only an aid, not a substi-
tute for your attention when closing the side
window. Side windows
99Opening and closing Z
have a good view of road and traffic condi-
tions (Y page 120).
X Store the seat, steering wheel and exterior
mirror settings using the memory function
(Y page 123). Seats
Important safety notes
G
WARNING
If children adjust the seats, they could
become trapped, especially if they are unat-
tended. There is a risk of injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The seats can still be adjusted when there is
no key in the ignition lock. G
WARNING
When adjusting a seat, you or another vehicle occupant could become trapped by the guiderail of the seat, for instance. There is a risk of
injury.
Make sure that no one has any part of their
body within the sweep of the seat when
adjusting it.
Observe the safety notes on "Airbags"
(Y page 48) and "Children in the Vehicle"
(Y page 60). G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
The head restraints cannot provide the inten-
ded protection unless they are fitted and
adjusted correctly. There is an increased risk of injury to the head and neck in the event of
an accident or sudden braking, for example.
Always drive with the head restraints fitted.
Ensure that the centre of the head restraints
support the back of each vehicle occupant's
head at eye level before driving off. G
WARNING
The seat belt does not offer the intended level of protection if you have not moved the back-
rest to an almost vertical position. When brak-
ing or in the event of an accident, you could
slide underneath the seat belt and sustain
abdomen or neck injuries, for example. This
poses an increased risk of injury or even fatal injury.
Adjust the seat properly before beginning
your journey. Always ensure that the backrest
is in an almost vertical position and that the
shoulder section of your seatbelt is routed
across the centre of your shoulder.
! To avoid damage to the seats and the seat
heating, observe the following information:
R do not spill any liquids on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat Seats
109Seats, steering wheel and mirrors Z