Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the electric parking brake is being tested
on a brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
163Driving and parking
Z
!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
If the engine cannot be switched off as descri-
bed here, see "Emergency engine cutoff"
(Y page 353).
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated. If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart-
Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if the
driver's door or the front-passenger door is opened.
Using the Start/Stop button X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 147).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
If you drive through a car wash with a con-
veyor, you can:
R switch on the ignition using the Start/
Stop button and shift the transmission to
N
R insert the SmartKey into the ignition
lock, switch on the ignition and shift the
transmission to N
In the event of an emergency, the engine can
be turned off while the vehicle is in motion by
pressing and holding the Start/Stop button
for three seconds. This function operates
independently of the ECO start/stop auto-
matic engine switch-off function. Parking
167Driving and parking Z
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percent value is the average value of the three bars. The three bars and the mean value
begin at the value of 50%. A higher percent-
age indicates a more economical driving
style.
The ECO display does not indicate the actual fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption.
Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant
Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
An economical driving style specially requires driving at moderate engine speeds.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant :
R observe the gearshift recommendations.
R drive in drive program E.
On long journeys at a constant speed, e.g. on
the highway, only the bar for Constant
Constantwill
change.
The ECO display summarizes the driving char- acteristics from the start of the journey to its completion. For this reason, the bars change
dynamically at the beginning of the journey.
On longer journeys, there are fewer changes. For more dynamic changes, carry out a man- ual reset.
For further information on the ECO display,
see (Y page 232). Driving tips
171Driving and parking Z
a 2-axle dynamometer. If you wish to oper-
ate the vehicle on such a dynamometer,
please consult an authorized Mercedes-
Benz Center in advance. You could other-
wise damage the drive train or the brake
system.
! Vehicles with 4MATIC:
the ESP®
system
operates automatically. The engine and the
ignition must therefore be switched off (the
SmartKey must be in position 0or 1in the
ignition lock or the Start/Stop button must
be in position 0or 1) if the electric parking
brake is tested on a brake dynamometer.
Braking triggered automatically by ESP ®
may cause severe damage to the brake
system.
! Vehicles without 4MATIC:
the ESP®
system operates automatically. The engine
and the ignition must therefore be switched
off (the SmartKey must be in position 0or 1
in the ignition lock or the Start/Stop button
must be in position 0or 1) if:
R the electric parking brake is tested using
a brake dynamometer.
R the vehicle is towed with one axle raised.
Braking triggered automatically by ESP ®
may cause severe damage to the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals.
Information on BAS (Brake Assist) (Y page 66)
and BAS PLUS (Brake Assist PLUS)
(Y page 67). For safety reasons, Mercedes-Benz recom-
mends only installing the following brake
disks and brake pads/linings:
R brake disks that have been approved by
Mercedes-Benz
R brake pads/linings that have been
approved by Mercedes-Benz or that are of
an equivalent standard of quality
Other brake disks or brake pads/linings can
compromise the safety of your vehicle.
Always replace all brake disks and brake
pads/linings on an axle at the same time.
Always install new brake pads/linings when
replacing brake disks.
The vehicle is equipped with lightweight
brake disks to which the wheel assembly with rim and threaded connection is matched.
The use of brake disks other than those
approved by Mercedes-Benz can change the
track width and is subject to approval, if appli-
cable.
Shock-type loads when handling the brake
disks, such as when changing wheels, can
lead to a reduction in comfort when driving
with lightweight brake disks. Avoid shock-
type loads on the lightweight brake disks,
particularly on the brake plate.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
AMG high-performance and ceramic
brakes The high-performance brake system is only
available on AMG vehicles. Driving tips
173Driving and parking Z
The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all circum-
stances. An aggressive driving style will lead
to high wear. You can obtain further informa-
tion about this from your authorized
Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. Keep this in mind, and adapt
your driving and braking accordingly during
this break-in period.
Excessive heavy braking results in corre-
spondingly high brake wear. Observe the
brake wear warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. Especially for
high performance driving, it is important to
maintain and have the brake system checked regularly. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R you drive at low speeds.
R the tires have adequate tread depth. For this reason, in the event of heavy rain or in
conditions in which hydroplaning may occur,
you must drive in the following manner:
R lower your speed.
R avoid ruts.
R avoid sudden steering movements.
R brake carefully.
Driving on flooded roads !
Do not drive through flooded areas.
Check the depth of any water before driving through it. Drive slowly through standing
water. Otherwise, water may enter the
vehicle interior or the engine compartment.
This can damage the electronic compo-
nents in the engine or the automatic trans- mission. Water can also be drawn in by the
engine's air suction nozzles and this can
cause engine damage. Winter driving
G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip.
There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface. G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind. 174
Driving tipsDriving and parking
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering
and braking maneuvers. Do not use the cruise
control or DISTRONIC PLUS.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges.
You should pay special attention to road con-
ditions when temperatures are around freez-
ing point.
For more information on driving with snow
chains, see (Y page 359).
For more information on driving with summer tires, see (Y page 358).
Observe the notes in the "Winter operation"
section (Y page 358). Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one
well thought out system – for the safety of the
vehicle occupants and that of other road
users. Further information on driving safety systems
(Y page 65). Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. Change into a lower gear in good time on long and steep
downhill gradients. This is especially impor-
tant if the vehicle is laden. By doing so, you
will make use of the braking effect of the
engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h).
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed,
for braking in good time and for staying in
your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new
driver of the speed stored. Driving systems
175Driving and parking Z
speed of the vehicle to the previously
stored speed.
Setting a speed Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to the speed set.
X Press the cruise control lever up 0043for a
higher speed or down 0044for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up 0043or
down 0044to the pressure point.
Every time the cruise control lever is
pressed up 0043or down 0044the last speed
stored is increased or reduced.
i Cruise control is not deactivated if you
depress the accelerator pedal. If you accel- erate to overtake, cruise control adjusts
the vehicle's speed to the last speed stored
after you have finished overtaking. Deactivating cruise control There are several ways to deactivate cruise
control:
X Briefly press cruise the control lever for-
wards 0043.
or X Brake.
Cruise control is automatically deactivated if: R you engage the electric parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise Con‐
Cruise Con‐
trol Off trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded. Driving systems
177Driving and parking Z
Change into a lower gear in good time on long
and steep downhill gradients. This is espe-
cially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and the distance warning lamp will light up in the
instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
DISTRONIC PLUS operates in range between 0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving onroads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System".
The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter-
ference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation of the device. Removal, tampering, or altering of the
device will void any warranties, and is not
permitted. Do not tamper with, alter, or use in any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly iden- tify other road users and complex traffic sit-
uations.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be ready to
brake, in particular when warned to do so by
DISTRONIC PLUS. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50 %of the maximum possible deceleration.
If this braking force is insufficient, DISTRONIC
PLUS warns you visually and audibly. There is a risk of an accident.
In such cases, apply the brakes yourself and
try to take evasive action. 178
Driving systemsDriving and parking