Display messages
Introduction
General notes Display messages appear in the multifunction display.
Display messages with graphic displays may be shown in simplified form in the Operator's
Manual and may therefore differ from the multifunction display.
Please respond in accordance with the display messages and follow the additional notes in this Operator's Manual.
With certain display messages, you will also hear a warning tone.
You can hide the display messages. The display messages are then stored in the message
memory. Rectify the cause of a display message as soon as possible.
When you stop and park the vehicle, please observe the notes on:
R HOLD function (Y page 188)
R Parking (Y page 166)
Hiding display messages X
Press the 0076or0038 button on the steering wheel to hide the display message.
The display message is cleared.
The multifunction display shows high-priority display messages in red. Some high-priority dis- play messages cannot be hidden.
The multifunction display shows these messages continuously until the causes for the mes-
sages have been remedied.
Message memory The on-board computer saves certain display messages in the
message memory. You can call
up the display messages:
X Use 00E2 on the steering wheel to call up the list of menus.
X Press the 0064or0063 button on the steering wheel to select the Service Servicemenu.
X Confirm by pressing 0076on the steering wheel.
X Press 0064or0063 to select the message memory.
If there are no display messages, you will see No Messages
No Messages in the multifunction display.
If there are display messages, the number of messages stored is shown.
X Press 0076to confirm.
X Press the 0064or0063 button to scroll through the display messages. 246
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
0050
0050Solutions Radar Sensors
Radar Sensors
Dirty See Opera‐ Dirty See Opera‐
tor's Manual tor's Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R PRE-SAFE ®
PLUS
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R Active Lane Keeping Assist
R Active Blind Spot Assist
R DISTRONIC PLUS with Steering Assist and Stop&Go Pilot
Possible causes are:
R the sensors in the radiator trim and/or in the bumpers are dirty.
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow.
A warning tone also sounds.
When the causes stated above no longer apply, the display mes-
sage disappears. All driving systems/driving safety systems are
operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 166).
X Switch off the engine.
X Clean the sensors in the following locations (Y page 329):
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. 0075
SRS Malfunction SRS Malfunction
Service Required Service Required The restraint system is faulty. The
0075warning lamp also lights
up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
For further information about the restraint system, see
(Y page 42). 256
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
0050
0050Solutions 0075
Front Front
Left
LeftMalfunc‐
Malfunc‐
tion Service
tion Service
Required Required orFront
Front
Right Malfunction
Right Malfunction
Service Required Service Required The restraint system has malfunctioned at the front on the left or
right. The 0075warning lamp also lights up in the instrument clus-
ter.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 0075
Rear Left Malfunc‐ Rear Left Malfunc‐
tion Service tion Service
Required Required
orRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required The restraint system has malfunctioned at the rear on the left or
right. The 0075warning lamp also lights up in the instrument clus-
ter.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 0075
Left Side Curtain Left Side Curtain
Airbag Airbag
Malfunction
Malfunction
Service Required
Service Required
or Right Side Cur‐ Right Side Cur‐
tain Airbag Mal‐
tain Airbag Mal‐
function Service function Service
Required Required There is a malfunction in the left-hand or right-hand window cur-
tain air bag. The
0075warning lamp also lights up in the instrument
cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be trig-
gered.
There is an increased risk of injury. X Visit a qualified specialist workshop. Display
messages
257On-board computer and displays Z
Vehicle
Display messages
Possible causes/consequences and
0050
0050Solutions Shift to 'P' or
Shift to 'P' or
'N' 'N'
to
toStart
Start Engine
Engine You have attempted to start the engine with the transmission in
position
Ror D.
X Shift the transmission to position Por N. Auxiliary Battery Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the transmission is no longer being
charged.
X Visit a qualified specialist workshop. Apply Brake to Apply Brake to
Shift from 'P' Shift from 'P' You have attempted to move the transmission selector lever to
position
D,Ror Nwithout depressing the brake pedal.
X Depress the brake pedal. Transmission Not Transmission Not
in P Risk of Vehi‐ in P Risk of Vehi‐
cle Rolling Away cle Rolling Away The driver's door is open/not completely closed and the trans-
mission is in position
R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident. X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 166).
X Close the driver's door completely. Service Required Service Required
Do Do
Not
Not Shift
Shift Gears
Gears
Visit Dealer
Visit Dealer You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position Dis selected:
X Drive to a qualified specialist workshop without shifting the
transmission from position D.
If transmission position R,Nor Pis selected:
X Notify a qualified specialist workshop or breakdown service. Transmission Mal‐ Transmission Mal‐
function Stop function Stop A malfunction has occurred in the mechanical transmission com-
ponents.
A warning tone also sounds. The gearbox automatically shifts to
position N.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.
X Secure the vehicle against rolling away (Y page 166).
X Notify a qualified specialist workshop or breakdown service. Display messages
275On-board computer and displays Z
Display messages
Possible causes/consequences and
0050
0050Solutions Phone No Service
Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. 00B2
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 323). SmartKey
Display messages
Possible causes/consequences and
0050 0050Solutions 00AF
Key Does Not Key Does Not
Belong to Vehicle Belong to Vehicle You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey. 00AF
Take Take
Your
YourKey
Keyfrom
from
Ignition
Ignition The SmartKey is in the ignition lock.
X Remove the SmartKey. 00AF
Obtain a New Key Obtain a New Key The SmartKey needs to be replaced.
X Visit a qualified specialist workshop. 00AF
Replace Replace
Key
KeyBattery
Battery The SmartKey batteries are discharged.
X Change the batteries (Y page 82).00AF
Don't Forget Your Don't Forget Your
Key Key The SmartKey is not in the ignition lock. You have opened the
driver's door with the engine switched off.
This display message is displayed for a maximum of 60 seconds
and is simply a reminder.
X Take the SmartKey with you when you leave the vehicle. 00AF
Key Not Detected Key Not Detected
(white display mes-
sage) The SmartKey is currently undetected.
X Change the location of the SmartKey in the vehicle.
If the SmartKey still cannot be detected:
X Insert the SmartKey into the ignition lock and turn it to the
desired position. Display
messages
277On-board computer and displays Z
This is indicated by the flashing indicator
lamps in the button. The cooling function will
automatically switch back on as soon as there
is sufficient voltage.
Caring for the coolbox If you do not need to use the coolbox for an
extended period you should switch it off,
defrost it and clean it. After doing so, leave
the lid open for a time.
Removing and installing the coolbox You can remove the coolbox for maintenance
purposes.
X To remove: switch off the coolbox.
X Pull plug 0044down and out.
X Unscrew both screws 0087.
X Pull out the coolbox.
X Close flap 0043.
X To install: swing flap0043to the side until it
is locked in place by the magnets.
X Insert the coolbox.
X Tighten both screws 0087.
X Connect plug 0044. mbrace
General notes The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the 00D9MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the 0081or0082 button on the mul-
tifunction steering wheel.
or
X Use the COMAND volume control.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all available features under "Owners Online"
at http://www.mbusa.com. Features
303Stowage and features Z
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the 0052Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the 00D9MB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- 0052 Roadside Assistance call button
- 00D9 MB Info call button
R The Inoperative Inoperative or theService Not
Service Not
Activated
Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007 Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 303).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display. 304
FeaturesStowage and features
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 309).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button 0052is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call. MB Info call button
X
To call MB Info: press MB Info call but-
ton 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The Connecting Connecting Call Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be established, the Call
Call
Connected
Connected message appears in the multi-
function display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com. 306
FeaturesStowage and features