Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 343).
or
X Jump-start the vehicle (Y page 345).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 82) and replace it if nec-
essary (Y page 82).
If this does not work:
X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. 84
SmartKeyOpening and closing
Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
You should preferably place luggage or loads in the trunk. Observe the loading guidelines
(Y page 294). Unlocking and opening doors from
the inside
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again.
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked. If the vehicle has
been locked with the SmartKey or with KEY-
LESS-GO, opening a door from the inside will trigger the anti-theft alarm system. Switch off
the alarm (Y page 76). X
Pull door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and opens. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock and unlock the vehicle from the inside. The buttons are on both
doors. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
If the driver's door is open, the door stays
unlocked.
Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO. Doors
85Opening and closing Z
X
Slide the tip of the mechanical key into
opening 0087and turn.
The lock cover is levered off. 0047
Basic position
0048 To unlock
X Insert the mechanical key into the lock as
far as the stop.
X Turn the mechanical key counter-clockwise
from position 0047as far as it will go to posi-
tion 0048.
The trunk lid unlocks and opens slightly.
X Turn the mechanical key back to position
0047 and remove it.
X Insert the mechanical key into the Smart-
Key.
X Close the lock cover.
X Swing cover 0044upwards until it engages.
X Fold up the rear seat armrest.
i When you lock the vehicle (Y
page 87),
the trunk is also locked. Trunk emergency release
You can unlock the trunk lid from the inside
with the emergency release button. X
Press emergency release button 0043briefly.
The trunk lid unlocks and opens.
The trunk lid can be unlocked with the trunk
lid emergency release when the vehicle is
stationary or while driving.
The trunk lid emergency release does not
unlock the trunk lid if the battery is discon-
nected or discharged.
Trunk lid emergency release light: R emergency release button 0043flashes for
30 minutes after the trunk lid is opened
R emergency release button 0043flashes for
60 minutes after the trunk lid is closed Side windows
Important safety notes
G
WARNING
While opening the side windows, body parts
could become trapped between the side win- dow and the door frame as the side window
moves. There is a risk of injury.
Make sure that nobody touches the side win-
dow during the opening procedure. If some-
body becomes trapped, release the switch or pull the switch to close the side window again. Side windows
93Opening and closing Z
Front seats
X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X To switch on: press button0043repeatedly
until the desired heating level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off.
Rear seats X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X To switch on: press button0043repeatedly
until the desired heating level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off. 108
SeatsSeats, steering wheel and
mirrors
Problems with the seat heating
Problem
Possible causes/consequences and
0050
0050Solutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating can be
switched back on manually. Switching the seat ventilation on/off
Front seats The three blue indicator lamps in the buttons
indicate the blower setting you have selected.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X To switch on: press button0043repeatedly
until the desired blower setting is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows using the
"Convenience opening" feature
(Y page 95). The seat ventilation of the
driver's seat automatically switches to the
highest level.
i When the vehicle is stationary, the fan
speed can be reduced automatically. This
reduces the noises of the seat ventilation. Seats
109Seats, steering wheel and mirrors Z
Problems with the seat ventilation
Problem
Possible causes/consequences and
0050
0050Solutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation can
be switched back on. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel
0043
To adjust the steering wheel position
(fore-and-aft adjustment)
0044 To adjust the steering wheel height
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 112)
R Storing settings (Y page 117)
R Operating the on-board computer
(Y page 227). 110
Steering wheelSeats, steering wheel and mirrors
Adjusting the exterior mirrors
X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X Press button 0044for the right-hand exterior
mirror or button 0087for the left-hand exte-
rior mirror.
The indicator lamp lights up in the button
that has been pressed.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button 0043as long
as the indicator lamp is lit.
X Press adjustment button 0043up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window defroster is switched on and the
outside temperature is low. Folding the exterior mirrors in or out
electrically X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X Briefly press button 0043.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/ h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 147).
X Briefly press button 0043.
Folding the exterior mirrors in or out
automatically This function is only available in vehicles for
Canada.
When the
Automatic Automatic Mirror MirrorFolding
Folding func-
tion is activated in COMAND (see the sepa-
rate operating instructions): 114
MirrorsSeats, steering wheel and mirrors
causes of poor visibility due to the weather
conditions such as spray. There is a risk of an
accident.
In such situations, turn the light switch to
0058.
The automatic headlamp feature is only an
aid. The driver is responsible for the vehicle's lighting at all times.
Canada only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. The day-
time running lamps function is required by law in Canada. It cannot therefore be deactivated.
When the engine is running and the vehicle is
stationary: if you move the selector lever from
a drive position to P, the daytime running
lamps/low-beam headlamps go out after
three minutes.
When the engine is running, the vehicle is
stationary and in bright ambient light: if you
turn the light switch to 0060, the daytime
running lamps and parking lamps switch on.
If the engine is running and you turn the light switch to 0058, the manual settings take
precedence over the daytime running lamps.
USA only:
The daytime running lamps improve the visi-
bility of your vehicle during the day. To do this,
the daytime running lamps function must be
switched on using the on-board computer
(Y page 243).
If the engine is running and you turn the light
switch to 0060or0058, the manual settings
take precedence over the daytime running
lamps.
0058 is the favored light switch setting. The
light setting is automatically selected accord- ing to the brightness of the ambient light
(exception: poor visibility due to weather con-
ditions such as fog, snow or spray):
R SmartKey in position 1in the ignition lock:
the parking lamps are switched on or off automatically depending on the brightness
of the ambient light.
R With the engine running: if you have acti-
vated the "daytime running lamps" function
via the on-board computer, the daytime
running lamps or the parking lamps and the
low-beam headlamps are switched on or off automatically depending on the brightnessof the ambient light.
X To switch on automatic headlamp
mode: turn the light switch to 0058.
Low-beam headlamps
Even if the light sensor does not detect that it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the 0058 position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 0058.
The green 0058indicator lamp in the instru-
ment cluster lights up.
Parking lamps ! If the battery has been excessively dis-
charged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the 0060parking lamps
for several hours. If possible, switch on the
0064 right or the 0063left standing lamp.
X To switch on: turn the light switch to 0060.
The green 0060indicator lamp in the instru-
ment cluster lights up.
Standing lamps
Switching on the standing lamps ensures the
corresponding side of the vehicle is illumina-
ted. Exterior lighting
121Lights and windshield wipers Z