the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372) or
Customer Service (Canada) at
1-800-387-0100.
Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel
may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9
Sports Utility Vehicle
GWARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when
the vehicle's speed is not adapted to the road conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to the
prevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts.
Operating safety
Important safety notes
GWARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop.
GWARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop.
GWARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
Introduction25
Z
Starting the engine
Important safety notes
GWARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children.
GWARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
GWARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system orparts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes
iVehicles with a gasoline engine: the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission
X Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
iYou can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey
iTo start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X To start a gasoline engine: turn the
SmartKey to position 3 in the ignition lock
( Y page 149) and release it as soon as the
engine is running.
X To start a diesel engine: turn the Smart-
Key to position 2 in the ignition lock
( Y page 149).
The % preglow indicator lamp in the
instrument cluster lights up.
X When the % preglow indicator lamp
goes out, turn the SmartKey to position 3
( Y page 149) and release it as soon as the
engine is running.
iYou can start the engine without preglow
if the engine is warm.
Using KEYLESS-GO to start the engine
You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes.
iThe Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Driving151
Driving and parking
Z
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X To start a gasoline engine: press the
Start/Stop button once ( Y page 149).
The engine starts.
X To start a diesel engine: press the Start/
Stop button once ( Y page 149).
Preglow is activated and the engine starts.
Pulling away
Automatic transmission
GWARNING
If the engine speed is above the idling speed
and you engage transmission position D or R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position D or R,
always firmly depress the brake pedal and do not simultaneously accelerate.
It is only possible to shift the transmission
from position P to the desired position if you
depress the brake pedal. Only then is the
parking lock released. If you do not depress
the brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains
engaged.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position D or R.
X Release the parking brake ( Y page 169).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
iThe vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down.
You can open the doors from the inside at
any time.
You can also deactivate the automatic lock- ing feature ( Y page 232).
iUpshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist
Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to
roll.
GWARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning.
ECO start/stop function
Introduction
The ECO start/stop function switches the
engine off automatically if the vehicle is stop- ped under certain conditions.
152Driving
Driving and parking
Jump-starting
For the jump-starting procedure, use only the jump-starting connection point, consisting of a
positive terminal and a ground point, in the engine compartmen t.
GWARNING
Battery acid is caustic. There is a risk of injury.
Avoid contact with skin, eyes or clothing. Do not inhale any battery gases. Do not lean over the
battery. Keep children away from batteries. Wash away battery ac id immediately with plenty of
clean water and seek medical attention.
GWARNING
During charging and jump-starting, explosive gases can e scape from the battery. There is a risk
of an explosion.
Particularly avoid fire, open flames, creating sparks and smoking. Ensure there is sufficient ven-
tilation while charging and jump-starting. Do not lean over a ba ttery.
GWARNING
During the charging process, a battery produces hydrogen gas. If a short circuit occurs or sparks
are created, the hydrogen gas can ignite. There is a risk of an explosi on.
R Make sure that the positive terminal of a connected battery does not come into contact with
vehicle parts.
R Never place metal objects or tools on a battery.
R It is important that you observe the described order of the battery terminals when connecting
and disconnecting a battery.
R When jump-starting, make sure that the battery poles with identical polarity are connected.
R It is particularly important to observe the described o rder when connecting and disconnecting
the jumper cables.
R Never connect or disconnect the battery terminals while the engin e is running.
GWARNING
Non-combusted fuel can collect in the exhaust system and ignite. The re is a risk of fire. Avoid
repeated and lengthy starting attempts.
! Vehicles with a gasoline engine: avoid repeated and lengthy starting attempts. Other-
wise, the catalytic converter could be damaged by non-combuste d fuel.
Do not start the vehicle using a rapid charging device. If your vehicle's battery is discharged,
the engine can be jump-started from another vehicle or from a secon d battery using jumper
cables. Observe the following points:
R The battery is not accessible in all vehicles. If the other vehicle's batt ery is not accessible,
jump-start the vehicle using a second battery or a jump-starting de vice.
R Vehicles with a gasoline engine: only jump-start the vehicle when the engine and exhaust
system are cold.
R Do not start the engine if the battery is frozen. Let the battery thaw first.
R Jump-starting may only be performed from batteries with a nomin al voltage of 12 V.
Jump-starting323
Roadside Assistance
Z
Bio-diesel – FAME (fatty acid methyl ester)Mercedes-Benz USA approves the use of bio-diesel B5 for all BlueTEC diesel engines. The
concentration of bio-diesel in the ULSD may
not exceed 5% by volume.
Pure bio-diesel and diesel fuel with a higher
percentage of bio-diesel, such as B20, can
damage the engine and the fuel system. For
this reason, they are not approved.
For more information, consult the gas station
staff. The bio-diesel B5 label on the gasoline
pump must clearly state that the standard for
ULSD has been fulfilled. If the label is not
clear, do not refuel the vehicle.
Do not refuel your vehicle with fuels unless
they have been approved by Mercedes-Benz.
Information on refueling ( Y page 163).
Low outside temperatures
iDiesel fuel with improved cold flow prop-
erties is available during the winter months. Further information about fuel properties
can be obtained from oil companies, e.g. at gas stations.
DEF
Important safety notes
Comply with the important safety notes for
service products when handling DEF
( Y page 373).
DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is: R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are particularly irritating to the skin, to mucous
membranes and to the eyes. You may expe-
rience a burning sensation in your eyes, nose and throat. Coughing and watering of the
eyes are possible. Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
Low outside temperatures
DEF freezes at a temperature of approx-
imately 12 ‡ (-11 †). The vehicle is delivered
from the factory equipped with a DEF pre-
heating system. Winter operation can thus be guaranteed even at temperatures below 12 ‡
(-11 †).
Additives
! Only use DEF in accordance with ISO
22241. Do not use additives with DEF and
do not dilute DEF with water. This may
destroy the BlueTEC exhaust gas after-
treatment system.
Purity
! Impurities in DEF (e.g. due to other ser-
vice products, cleaning agents or dust) lead to:
R increased emission values
R damage to the catalytic converter
R engine damage
R malfunctions in the BlueTEC exhaust gas
aftertreatment system
Assuring the purity of DEF is particularly
important with respect to avoiding malfunc-
tions in the BlueTEC exhaust gas aftertreat-
ment system.
If DEF is pumped out of the DEF tank, e.g.
during repair work, it must not be returned to
the tank. The purity of the fluid can no longer
be guaranteed.
Filling capacities
ModelTotal capacity
GLK 250 BlueTEC
4MATIC7.3 US gal (27.5 l)
376Service products and filling capacities
Technical data