2015 MERCEDES-BENZ GLK-CLASS SUV steering wheel

XPress Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the
ConZ
necting Call message. The audio output
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y page 293).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button : is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
ConZ
necting Call message. The audio system
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
290Features
Stowage and features

If a mobile phone network and GPS receptionare available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction steer-
ing wheel
R the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved
in the address book.
Features291
Stowage and features
Z

XWipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever
X Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments
! Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and
can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers
General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA covers. If used often, these can damage the
cover.
iNote that regular care is essential to
ensure that the appearance and comfort of the covers is retained over time.
Genuine leather seat covers
Leather is a natural product.
It exhibits natural surface characteristics, for
example:
R differences in the texture
R marks caused by growth and injury
R slight nuances of color
These are characteristics of leather and not
material defects.
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali-
fied specialist workshop.
Seat covers of other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid).
R clean cloth covers with a microfiber cloth
moistened with a solution containing 1%
detergent (e.g. dish washing liquid). Rub
carefully and always wipe entire seat sec- tions to avoid leaving visible lines. Leave
the seat to dry afterwards. Cleaning
results depend on the type of dirt and
how long it has been there.
R clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
Care311
Maintenance and care
Z

TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.A TIREFIT kit may be obtained from a quali- fied specialist workshop.
Important safety notes
GWARNING
When driving in emergency mode, the drivingcharacteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case.
TIREFIT kit
Important safety notes
TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to 0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to Ò4 ‡ ( Ò20 †).
GWARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis-
tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop.
GWARNING
The tire sealant is harmful and causes irrita-
tion. It must not come into contact with your
skin, eyes or clothing or be swallowed. Do not inhale TIREFIT fumes. Keep tire sealant away
from children. There is a risk of injury.
If you come into contact with the tire sealant,
observe the following:
R Rinse off the tire sealant from your skin
immediately with water.
R If the tire sealant comes into contact with
your eyes, immediately rinse them thor-
oughly with clean water.
R If tire sealant is swallowed, immediately
rinse your mouth out thoroughly and drink
plenty of water. Do not induce vomiting,
and seek medical attention immediately.
R Immediately change out of clothing which
has come into contact with tire sealant.
R If an allergic reaction occurs, seek medical
attention immediately.
! Do not operate the tire inflation compres-
sor for longer than eight minutes at a time
without a break. It may otherwise overheat.
The tire inflation compressor can be oper-
ated again once it has cooled down.
Comply with the manufacturer’s safety
instructions on the sticker on the tire inflation
compressor.
316Flat tire
Roadside Assistance

XFirst, remove the jumper cables from ground point A and negative terminal ?, then from
positive clamp ; and positive terminal =. Begin each time at the contacts on your own
vehicle first.
X Close cover : of positive terminal ; after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
iJump-starting is not considered to be a normal operating condit ion.
iJumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop.
Towing and tow-starting
Important safety notes
GWARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
GWARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate ( Y page 372).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
R when towing the vehicle
R in the car wash
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop but-
ton. Turn the SmartKey to position 2 in the
ignition lock and shift the automatic trans- mission to N. Then, turn the SmartKey back
to 0 and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed away.
Towing and tow-starting325
Roadside Assistance
Z

Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 325).
X Switch on the hazard warning lamps
(Y page 119).
iWhen towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc- tion. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
X Turn the SmartKey to position 2 in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions ( Y page 325).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Bring the front wheels into the straight-
ahead position.
X Switch on the hazard warning lamps
(Y page 119). X
Turn the SmartKey to position 0 in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you.
Transporting the vehicle
The towing eyes or trailer tow hitch can be
used to pull the vehicle onto a trailer or trans-
porter if you wish to transport it.
X Turn the SmartKey to position 2 in the igni-
tion lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to posi-
tion P.
X Turn the SmartKey to position 0 in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X Secure the vehicle.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
Notes on 4MATIC vehicles
!
Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N , you must provide power to the vehicle's
Towing and tow-starting327
Roadside Assistance
Z

warning message will appear if the tire pres-
sure drops significantly.
The tire pressure monitor does not warn you
of an incorrectly set tire pressure. Observe
the notes on the recommended tire pressure
( Y page 336).
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The tire pressure monitor has a yellow warn-
ing lamp in the instrument cluster for indicat-
ing a pressure loss or malfunction. Whether
the warning lamp flashes or lights up indi-
cates whether a tire pressure is too low or the tire pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is signif-
icantly too low. The tire pressure monitor is
not malfunctioning.
R if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
iIn addition to the warning lamp, a mes-
sage appears in the multifunction display.
Observe the information on display mes-
sages ( Y page 255).
It may take up to ten minutes for a malfunc-
tion of the tire pressure monitor to be indica-
ted. A malfunction will be indicated by the tire
pressure warning lamp flashing for approx-
imately one minute and then remaining lit.
When the malfunction has been rectified, the tire pressure warning lamp goes out after a
few minutes of driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gauge are higher
than those shown by the on-board computer.
In this case, do not reduce the tire pressures. The operation of the tire pressure monitor can
be affected by interference from radio trans-
mitting equipment (e.g. radio headphones,
two-way radios) that may be being operated
in or near the vehicle.
Checking the tire pressure electroni-
cally
X Make sure that the SmartKey is in position
2 in the ignition lock ( Y page 149).
X Press the = or ; button on the steer-
ing wheel to select the
Service menu.
X Press the 9 or : button to select
Tire Pressure.
X Press the a button.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for over
20 minutes, the
Tire pressures will be
displayed after driving a few
minutes message appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, the
Tire Pressure
Monitor Active display message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
iIf an emergency spare wheel is mounted,
the system may continue to show the tire
pressure of the wheel that has been
removed for a few minutes. If this occurs,
note that the value displayed for the posi-
tion where the spare wheel is mounted is
not the same as the current tire pressure of
the emergency spare wheel.
Tire pressure341
Wheels and tires
Z

Radio type approval for the tire pres-
sure monitor
CountryRadio type approval number
USAFCC ID: MRXMW2433A
FCC ID: MRXGG4
FCC ID: MRXMC34MA4
CanadaIC: 2546A-MW2433A
IC: 2546A-GG4
IC: 2546A-MC34MA4
Loading the vehicle
Instruction labels for tires and loads
GWARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair thesteering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum permis-
sible vehicle load. It also contains details
of the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is on the B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum gross axle weight rating on the front and
rear axle. The maximum gross axle weight rating is
the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the maxi-
mum gross axle weight rating for the
front or rear axle.
:B-pillar, driver's side
Maximum permissible load
iThe specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The maximum permis-
sible load is vehicle-specific and may devi-
ate from the data shown here. The maxi-
mum permissible load that applies for your vehicle can be found on your vehicle's Tire
and Loading Information placard.
Loading the vehicle343
Wheels and tires
Z