2015 MERCEDES-BENZ GLK-CLASS SUV service

XPress the : or 9 button to select the
Display Unit Speed-/Odometer func-
tion.
You will see the selected setting:
km or
miles.
X Press the a button to save the setting.
The selected unit of measurement for dis-
tance applies to:
R Digital speedometer in the
Trip menu
R Odometer and the trip odometer
R Trip computer
R Current consumption and the range
R Navigation instructions in the
Navi menu
R Cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display
Selecting the permanent display function
You can determine whether the multifunction
display permanently shows your speed or the outside temperature.
X Press the = or ; button on the steer-
ing wheel to select the
Settings menu.
X Press the : or 9 button to select the
Instrument Cluster submenu.
X Press a to confirm.
X Press the : or 9 button to select the
Permanent Display: function.
You will see the selected setting
Outside
Temperature or Additional SpeedomeZ
ter [km/h]/Additional Speedometer
[mph].
X Press the a button to save the setting.
iThe speed is highlighted in km/h or in
mph conversely to your speedometer.
Lights
Switching the daytime running lamps on/
off
Daytime running lamps are required by law
(Canada only). You cannot set the "daytime
running lamps" function via the on-board
computer. X
Press the = or ; button on the steer-
ing wheel to select the
Sett. menu.
X Press the : or 9 button to select the
Lights submenu.
X Press a to confirm.
X Press the : or 9 button to select the
Day Lights function.
If the
Day Lights function has been
switched on, the cone of light and the W
symbol in the multifunction display are
shown in orange.
X Press the a button to save the setting.
Further information on daytime running
lamps ( Y page 116).
Setting the brightness of the display/
switch X Press the = or ; button on the steer-
ing wheel to select the
Sett. menu.
X Press the : or 9 button to select the
Lights submenu.
X Press a to confirm.
X Press the : or 9 button to select the
Brightness Display/Switches: func-
tion.
You will see the selected setting.
X Press a to confirm.
X Press the : or 9 button to adjust the
brightness to any level from
Level 1 to
Level 5 (bright).
X Press the a or % button to save the
setting.
Activating/deactivating surround light-
ing and exterior lighting delayed switch-
off
X Press the = or ; button on the steer-
ing wheel to select the
Sett. menu.
X Press the : or 9 button to select the
Lights submenu.
X Press a to confirm.
X Press the : or 9 button to select the
Surround Lighting function.
When the
Surround Lighting function is
activated, the light cone and the area
Menus and submenus231
On-board computer and displays
Z

Display messagesPossible causes/consequences and M Solutions
6
Front Left MalfuncZ
tion Service
Required or Front
Right Malfunction
Service Required
SRS has malfunctioned at the front on the left or right. The 6
warning lamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
6
Rear Left MalfuncZ
tion Service
Required or Rear
Right Malfunction
Service Required
SRS has malfunctioned at the rear on the left or right. The 6
warning lamp also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
6
Rear Center MalZ
function Service
Required
SRS has malfunctioned at the rear center. The 6 warning lamp
also lights up in the instrument cluster.
GWARNING
The air bags or Emergency Tensioning Devices may either be trig-
gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
6
Left Side Curtain
Airbag Malfunction
Service
Required or Right
Side Curtain AirZ
bag Malfunction
Service Required
There is a malfunction in the left-hand or right-hand window cur-
tain air bag.
The 6 warning lamp also lights up in the instrument cluster.
GWARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be tri g-
gered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
240Display messages
On-board computer and displays

Display messagesPossible causes/consequences and M Solutions
Ð
Power Steering MalZ
function See OperZ
ator's Manual
The power steering is malfunctioning.
A warning tone also sounds.
GWARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop.
Phone No ServiceYour vehicle is outside the network provider's transmitter/
receiver range. X Wait until the mobile phone operational readiness symbol
appears in the multifunction display.
¥
Check Washer Fluid
The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid ( Y page 303).
SmartKey
Display messagesPossible causes/consequences and M Solutions
Â
Key Does Not
Belong to Vehicle
You have put the wrong SmartKey in the ignition lock.
X Use the correct SmartKey.
Â
Take Your Key from
Ignition
The SmartKey is in the ignition lock.
X Remove the SmartKey.
Â
Obtain a New Key
The SmartKey needs to be replaced.
X Visit a qualified specialist workshop.
Â
Replace Key Battery
The battery of the KEYLESS-GO key is discharged.
X Change the battery ( Y page 81).
258Display messages
On-board computer and displays

Problems with the 115 V power socket
ProblemPossible causes/consequences and M Solutions
The warning lamp on
the 115 V power socket
is not lit.The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery ( Y page 321).
If the indicator lamp still does not light up: X Visit a qualified specialist workshop.
The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter: X Visit a qualified specialist workshop.
You have connected a small electronic device that has a constant
nominal power of less than 150 W, but a very high switch-on cur -
rent. This device will not work. If you connect such a device, the
115 V power socket will not supply it with power. X Connect a suitable device.
mbrace
General notes
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ï MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com .
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if: R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
Features287
Stowage and features
Z

The mbrace system
To adjust the volume during a call, proceed asfollows:
X Press the W or X button on the mul-
tifunction steering wheel.
or
X Use the volume controller of the audio sys-
tem/COMAND.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the F Roadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ï MB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R After the system self-diagnosis, the
InopZ
erative or Service Not Activated
message appears in the multifunction dis-
play.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To reg-
ister, press the ï MB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
288Features
Stowage and features

XPress Roadside Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button : flashes while the call is active.
The multifunction display shows the
ConZ
necting Call message. The audio output
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
( Y page 293).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button : is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button
XPress MB Info call button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The multifunction display shows the
ConZ
necting Call message. The audio system
is muted.
If a connection can be made, the
Call ConZ
nected message appears in the multifunction
display.
290Features
Stowage and features

If a mobile phone network and GPS receptionare available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton : is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The
Call Failed message appears in the
multifunction display.
X To end a call: press the ~ button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction steer-
ing wheel
R the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
iIf you select No, the address can be saved
in the address book.
Features291
Stowage and features
Z

iThe destination download function is
available if the relevant mobile phone net-
work is available and data transfer is pos-
sible.
iThe destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS Pack- age and cannot be purchased separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
current position and the desired destination.
You will then be guided live through the cur-
rent route section.
Search & Send
"Search & Send" is a destination entry ser-
vice. You can find further information on
"Search & Send" in the separate COMAND
operating instructions.
Vehicle remote opening
You can use the vehicle remote opening if you have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened
remotely.
X Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
Vehicle remote closing
The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely. X Contact the following service hotlines:
R USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the
Doors
Locked Remotely message appears in the
multifunction display.
292Features
Stowage and features