2015 MERCEDES-BENZ GLK-Class light

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Panic alarm
X
To activate: press0033button 0043for
approximately one second.
An alarm sounds and the exterior lighting
flashes.
X To deactivate: press0033button 0043
again.
or
X Insert the SmartKey into the ignition lock.
or X Press the KEYLESS-GO Start/Stop button.
The KEYLESS-GO key must be in the vehi-
cle. Occupant safety
Overview of occupant safety
In this section, you will learn the most impor-
tant facts about the restraint system compo-
nents of the vehicle.
The restraint system consists of:
R seat belts
R child restraint systems
R LATCH-type (ISOFIX) child seat anchors
Additional protection is provided by:
R SRS (Supplemental Restraint System)
R NECK-PRO head restraints/NECK-PRO
luxury head restraints
R air bag system components with:
- PASSENGER AIR BAG OFF indicator lamp
- front-passenger seat with Occupant
Classification System (OCS)
The different air bag systems work independ-
ently of each other. The protective functions
of the system work in conjunction with each
other. Not all air bags are always deployed in an accident. G
WARNING
Modifications to or work improperly conduc-
ted on restraint system components or their
wiring, as well as tampering with interconnec- ted electronic systems, can lead to the
restraint systems no longer functioning as
intended.
Air bags or Emergency Tensioning Devices
(ETDs), for example, could deploy inadver-
tently or fail to deploy in accidents although
the deceleration threshold for air bag deploy-ment is exceeded. Therefore, never modify
the restraint systems. Do not tamper with
electronic components or their software.
i For information on infants and children
traveling with you in the vehicle restraint
systems for infants and children, see "Chil-
dren in the vehicle" (Y page 61).42
Occupant safetySafety

SRS (Supplemental Restraint System)
Introduction Supplemental Restraint System (SRS) with:
R The 0075 SRS warning lamp
R Air bags
R Air bag control unit (with crash sensors)
R Emergency Tensioning Device (ETD) for
seat belts
R Seat belt force limiters
SRS reduces the risk of vehicle occupants
coming into contact with parts of the vehi-
cle's interior in the event of an accident. It can also reduce the forces to which vehicle occu-
pants are subjected during an accident.
SRS warning lamp G
WARNING
If SRS is malfunctioning, restraint system
components may be triggered unintentionally
or might not be triggered at all in the event of
an accident with a high rate of vehicle decel-
eration. There is an increased risk of injury,
possibly even fatal.
Have SRS checked and repaired immediately
at a qualified specialist workshop.
SRS functions are checked regularly when
you switch on the ignition and when the
engine is running. Therefore, malfunctions
can be detected in good time.
The 0075 SRS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out no later than a few seconds
after the engine is started.
The SRS components are in operational read-
iness when the 0075SRS warning lamp goes
out while the engine is running. There is a malfunction if:
R
the 0075 SRS warning lamp does not light
up when the ignition is switched on
R the engine is running and the 0075SRS
warning lamp does not go out after a few
seconds
R the engine is running and the 0075SRS
warning lamp lights up again
Safety guidelines for seat belts, Emer-
gency Tensioning Devices (ETDs) and
air bags G
WARNING
R Damaged seat belts or seat belts that have
been subjected to stress in an accident
must be replaced. Their anchoring points
must also be checked. Only use seat belts
installed or supplied by an authorized
Mercedes-Benz Center.
R Air bags and pyrotechnic Emergency Ten-
sioning Devices (ETDs) contain perchlorate
material, which may require special han-
dling and regard for the environment.
Check your national disposal guidelines.
California residents, see
www.dtsc.ca.gov/HazardousWaste/
Perchlorate/index.cfm .
R Air bags and ETDs are designed to function
on a one-time-only basis. An air bag or ETDthat has deployed must be replaced.
R Do not pass seat belts over sharp edges.
They could tear.
R Do not make any modification that could
change the effectiveness of the seat belts.
R Do not bleach or dye seat belts as this may
severely weaken them. In a crash they may
not be able to provide adequate protection.
R No modifications of any kind may be made
to any components or wiring of the SRS.
R Do not change or remove any component or
part of the SRS.
R Do not install additional trim material, seat
covers, badges, etc. over the steering
wheel hub, front-passenger front air bag Occupant safety
43Safety
Z

When the air bags are deployed, a small
amount of powder is released. The powder
generally does not constitute a health hazard
and does not indicate that there is a fire in the
vehicle. In order to prevent potential breath-
ing difficulties, you should leave the vehicle as soon as it is safe to do so. If you have any
breathing difficulty but cannot get out of the
vehicle after the air bag inflates, then get fresh
air by opening a window or door. G
WARNING
In order to reduce the potential danger of
injuries caused during the deployment of the
front air bags, the driver and front passenger
must always be correctly seated and wear
their seat belts.
For maximum protection in the event of a col- lision, you must always be in the normal seat
position with your back against the backrest.
Fasten your seat belt and make sure that it is
correctly positioned on your body.
As the air bag inflates with considerable
speed and force, a proper seating position
and correct positioning of the hands on the
steering wheel will help to keep you at a safe distance from the air bag. Occupants who are
not wearing their seat belt, are not seated
properly or are too close to the air bag can be seriously injured or killed by an air bag, as it
inflates with great force instantaneously:
R sit with the seat belt fastened correctly and
in a position that is as upright as possible
with your back against the backrest.
R move the driver's seat as far back as pos-
sible, still permitting proper operation of
vehicle controls. The distance from the cen- ter of the driver's chest to the center of the
air bag cover on the steering wheel must be
at least 10 inches (25 cm). You should be
able to accomplish this by adjusting the
seat and steering wheel. If you have any
difficulties, please contact an authorized
Mercedes-Benz Center.
R do not lean your head or chest close to the
steering wheel or dashboard. R
only hold the steering wheel on the outside.
Placing hands and arms inside the rim can
increase the risk and potential severity of
hand/arm injury if the driver front air bag
inflates.
R adjust the front-passenger seat as far back
as possible from the dashboard when the
seat is occupied.
R occupants, especially children, should
never place their bodies or lean their heads
in the area of the door where the side
impact air bag inflates. This could result in
serious or fatal injuries should the side
impact air bag be deployed. Always sit as
upright as possible, wear the seat belt prop-
erly and use an appropriately sized infant
restraint, toddler restraint or booster seat
recommended for the size and weight of the child.
Failure to follow these instructions can result in severe injuries to you or other occupants.
If you sell your vehicle, it is important that you
make the buyer aware of this safety informa-
tion. Be sure to give the buyer this Operator's
Manual.
If the air bags are deployed, you will hear a
bang, and a small amount of powder may also be released. Only in rare cases will the bang
affect your hearing. The powder that is
released generally does not constitute a
health hazard and does not indicate that there is a fire in the vehicle. The dust might cause
some temporary breathing difficulty for peo-
ple with asthma or other breathing trouble. To
avoid this, you may wish to get out of the
vehicle or open the windows as soon as it is
safe to do so. The 0075SRS warning lamp
lights up.
The air bags are deployed if the air bag control
unit detects the need for deployment. Only in the event of such a situation will the air bags
provide their supplemental protection.
If the driver and front passenger do not wear their seat belts, it is not possible for the air
bags to provide their supplemental protec-
tion. Occupant safety
45Safety Z

In the event of other types of impacts and
impacts below air bag deployment thresh-
olds, the air bags will not deploy. The driver
and passenger will then be protected to the
extent possible by a properly fastened seat
belt. A properly fastened seat belt is also nee- ded to provide the best possible protection in
a rollover.
Air bags provide additional protection; they
are not, however, a substitute for seat belts.
All vehicle occupants must fasten their seat
belts regardless of whether your vehicle is
equipped with air bags or not.
It is important for your safety and that of your passenger to have deployed air bags replaced
and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash.
i After an air bag has been deployed, have
the vehicle towed to the nearest qualified
specialist workshop, even if your vehicle is
ready to drive.
Front air bags The front air bags increase protection for the
driver's and front passenger's head and
chest. Driver's air bag
0043deploys in front of the
steering wheel; front-passenger front air
bag 0044deploys in front of and above the glove
box. They are deployed:
R at the start of an accident with a high rate of
vehicle acceleration or deceleration in a
longitudinal direction
R if the system determines that air bag
deployment can offer additional protection to that provided by the seat belt
R independently of other air bags in the vehi-
cle
The release time of the front air bags is
dependent upon the use of the seat belt.
If the vehicle rolls over, the front air bags are
generally not deployed. If the system detects
high vehicle deceleration in a longitudinal
direction, the front air bags are deployed.
Your vehicle has adaptive, two-stage front air bags. In the event of a collision, the air bag
control unit evaluates the vehicle decelera-
tion. In the first deployment stage, the front
air bag is filled with enough propellant gas to
reduce the risk of injuries. The front air bag is fully deployed if a second deployment thresh-
old is exceeded within a few milliseconds.
The deployment of front-passenger front air
bag 0044is also influenced by the weight cate-
gory of the front passenger, which is deter-
mined by the Occupant Classification System
(OCS) (Y page 49).
The lighter the passenger-side occupant, the
higher the vehicle deceleration rate required
(predicted at the start of the impact) for sec- ond stage inflation of the front-passenger
front air bag. In the second stage, the front air
bags are inflated with the maximum amount
of propellant gas available.
The front air bags are not deployed in situa-
tions where a low impact severity is predic-
ted. You will then be protected by the fas-
tened seat belt. 46
Occupant safetySafety

If the SmartKey is removed from the ignition
lock or is in position 0, the PASSENGER AIR
BAG OFF indicator lamp does not light up. G
WARNING
If the red 0075SRS warning lamp in the
instrument cluster and the 00730074indica-
tor lamp light up simultaneously, the OCS is
malfunctioning. The front passenger front air
bag will be deactivated in this case. Have the system checked by qualified technicians as
soon as possible. Contact an authorized
Mercedes-Benz Center.
Only have the seat repaired or replaced at an
authorized Mercedes-Benz Center.
In order to ensure proper operation of the air
bag system and OCS:
R Sit with the seat belt properly fastened in a
position that is as upright as possible with
your back against the seat backrest.
R When seated, a passenger should not posi-
tion him/herself in such a way as to cause the passenger's weight to be lifted from theseat cushion as this may result in the OCS
being unable to correctly approximate the
passenger's weight category.
R Read and observe all warnings in this chap-
ter. System self-test The PASSENGER AIR BAG OFF indicator lamp
lights up if you:
R turn the SmartKey to position 1or 2in the
ignition lock
R press the KEYLESS-GO Start/Stop button
once or twice on vehicles with KEYLESS-GO
When an adult is sitting correctly on the front-
passenger seat and is categorized by the OCS system as an adult, the PASSENGER AIR BAG
OFF indicator lamp lights up and goes off
again after approximately six seconds.
If the seat is not occupied and the OCS sys-
tem classifies the front-passenger seat as
being empty, the PASSENGER AIR BAG OFF
indicator lamp will continue to light up and not go out. G
WARNING
If the 00730074indicator lamp does not illu-
minate, the system is not functioning. You
must contact an authorized Mercedes-Benz
Center before seating any child on the front
passenger seat.
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 53). G
WARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passengerair bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards- facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with thechild restraint system manufacturer's instal-
lation instructions. 52
Occupant safetySafety

Problems with the Occupant Classification System
Problem
Possible causes/consequences and
0050
0050Solutions The PASSENGER AIR
BAG OFF indicator
lights up and remains
on.
The person on the
front-passenger seat:
R
has the weight of a
typical adult
R has been determined
by the system not to
be a child The OCS is malfunctioning.
X Make sure that the front passenger is sitting in a correct, upright
position.
X Have the OCS checked as soon as possible at a qualified spe-
cialist workshop.
X Observe the additional display messages in the multifunction
display (Y page 242). G
WARNING
If the 00730074 indicator lamp illuminates and remains illuminated when the weight of a typical
adult or someone larger than a small individual has been detected on the passenger seat, do not allow any occupant to use the passenger seat until the system has been repaired. Problem
Possible causes/consequences and
0050 0050Solutions The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or stays on.
The front-passenger
seat is:
R unoccupied
R occupied with a
weight up to that of a typical twelve-
month-old child in a
standard child
restraint system The OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the backrest and base of the child restraint sys-
tem are resting securely on the front-passenger seat. If neces-
sary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight with the front-
passenger seat adjustment. This could result in the seat belt
being pulled too tightly.
X Check the installation of the child restraint system.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, have
the OCS system checked as soon as possible at a qualified spe-
cialist workshop. Do not transport a child on the front-passenger seat until the OCS has been repaired.
X Observe the additional display messages in the multifunction
display (Y page 242). Occupant safety
53Safety Z

G
WARNING
If the 00730074 indicator lamp does not illuminate or remains out with the weight of a typical 12-
month-old child in a standard child restraint or less, or is unoccupied, on the front-passenger seat, do not transport a child on the front-passenger seat until the system has been repaired. PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction PRE-SAFE
®
takes preemptive measures to
protect occupants in certain hazardous sit-
uations.
Important safety notes !
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam-
aged.
Despite your vehicle being equipped with the PRE-SAFE ®
system, the possibility of per-
sonal injuries occurring as a result of an acci-
dent cannot be eliminated.
Always adapt your driving style to suit the
prevailing road and weather conditions and
maintain a safe distance from the vehicle in
front. Drive carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated.
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely.
R vehicles with the Driving Assistance
package: when BAS PLUS intervenes pow-
erfully or the radar sensor system detects
an imminent danger of collision in certain
situations. If you are driving faster than approximately
20 mph (30 km/h) PRE-SAFE
®
may take the
following measures in these situations:
R the front seat belts are pre-tensioned.
R vehicles with the memory function for
the front-passenger seat: the front-
passenger seat is adjusted if it is in an
unfavorable position.
R if the vehicle skids, the side windows are
closed so that only a small gap remains.
The panorama roof with power tilt/sliding
panel is completely closed.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. All settings made by
PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about seat-belt adjustment can
be found under "Seat-belt adjustment"
(Y page 59). NECK-PRO head restraints/NECK-
PRO luxury head restraints
G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers 54
Occupant safetySafety

Seat belt adjustment
The seat-belt adjustment function adjusts the
driver's and front-passenger seat belt to the
upper body of the occupants.
The belt strap is tightened slightly when:
R the belt tongue is engaged in the buckle
and
R the ignition is switched on
The seat-belt adjustment will apply a retrac-
tion force if any slack is detected between the occupant and the seat belt. Do not hold on tothe seat belt tightly while it is adjusting. You
can switch the seat-belt adjustment on and
off in the on-board computer (Y page 233).
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. More
information about PRE-SAFE ®
can be found in
the "PRE-SAFE ®
(anticipatory occupant pro-
tection system)" section (Y page 54).
Belt height adjustment You can adjust the seat belt height on the
driver's seat and the front-passenger seat.
Adjust the height so that the upper part of the
seat belt is routed across the center of your
shoulder.
X To raise: slide the belt sash guide upwards.
The belt sash guide engages in various posi- tions.
X To lower: press and hold belt sash guide
release 0043. X
Slide the belt sash guide downwards.
X Release belt sash guide release 0043and
make sure that the belt sash guide has
engaged.
Using the rear center seat belt If the left-hand rear seat backrest is folded
down and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear center seat belt: pull
the seat belt out approximately 1 in
(25 mm) at the belt outlet on the backrest
and then release it again.
The seat belt is retracted and released.
Releasing seat belts X
Press release button 0085on belt buckle 0087.
X Guide belt tongue 0044to belt sash guide 0043.
! Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam- aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop. Occupant safety
59Safety Z