Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments in
the PARKTRONIC warn-
ing displays are lit. You
also hear a warning tone
for approximately two
seconds.
PARKTRONIC is deacti-
vated after approx-
imately five seconds,
and the indicator lamp in
the PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at a qualified spe-
cialist workshop. Only the red segments in
the PARKTRONIC warn-
ing displays are lit.
PARKTRONIC is deacti-
vated after approx-
imately five seconds. The PARKTRONIC sensors are dirty or there is interference.
X
Clean the PARKTRONIC sensors (Y page 327).
X Switch the ignition back on. The problem may be caused by an external source of radio or ultra-
sound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking aid
with ultrasound. It measures the road on both
sides of the vehicle. A parking symbol indicates a suitable parking space. Active steering inter-
vention and brake application can assist you
during parking. You may also use PARKTRONIC
(Y page 199).
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that no persons, animals or objects
are in the manoeuvring range.
When PARKTRONIC is switched off, Active Park-
ing Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over obsta-
cles such as kerbs slowly and not at a sharp
angle. Otherwise, you may damage the
wheels or tyres.
Active Parking Assist may also display spaces
not suitable for parking, e.g.: R parking or stopping restrictions
R in front of driveways or entrances and exits
R unsuitable surfaces
Parking tips:
R on narrow roads, drive as closely as possible
past the parking space
R parking spaces that are littered or overgrown
might be identified or measured incorrectly
R parking spaces that are partially occupied by
trailer drawbars might not be identified as
such or be measured incorrectly 202
Driving systemsDriving and parking
Cancelling Active Parking Assist
X
Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be cancelled at
once. The Park Assist cancelled
Park Assist cancelled mes-
sage appears in the multifunction display.
or X Press the PARKTRONIC button (Y page 201).
PARKTRONIC is switched off and Active Park-
ing Assist is immediately cancelled. The
Park Assist cancelled Park Assist cancelled message appears
in the multifunction display.
Active Parking Assist is cancelled automatically if:
R the electric parking brake is applied
R transmission position Pis selected
R parking using Active Parking Assist is no lon-
ger possible
R you are driving faster than 10 km/h
R a wheel spins and ESP ®
intervenes or fails.
The ÷ warning lamp lights up in the instru-
ment cluster.
A warning tone sounds. The parking symbol dis-
appears and the multifunction display shows the
Park Assist cancelled
Park Assist cancelled message.
When Active Parking Assist is cancelled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is
braked to a standstill. To drive on, depress the
accelerator pedal again. Reversing camera
General notes Reversing camera
:is an optical parking and
manoeuvring aid. It shows the area behind your vehicle with guide lines in the multimedia sys-
tem.
The area behind the vehicle is displayed as a
mirror image, as in the rear-view mirror.
i The text shown in the multimedia system
display depends on the language setting. The
following are examples of reversing camera
messages in the multimedia system.
Important safety notes The reversing camera is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you.
Make sure that there are no persons, animals or
objects in range while manoeuvring and parking.
Under the following circumstances, the revers-
ing camera will not function, or will function in a limited manner:
R if the boot lid is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in win-
ter
R if the camera lens is dirty or obstructed.
Observe the notes on cleaning
(Y page 328)
R if the rear of your vehicle is damaged. In this
case, have the camera position and setting
checked at a qualified specialist workshop
The field of vision and other functions of the
reversing camera may be restricted due to addi-
tional accessories on the rear of the vehicle (e.g. licence plate holder, bicycle rack).
For technical reasons, leaving the standard
height can result in inaccuracies in the guide
lines on vehicles with a height-adjustable chas-
sis.
i The reversing camera is protected from rain-
drops and dust. When the reversing camera is switched on, the Mercedes emblem opens
with the reversing camera in the cover on the
tailgate. 206
Driving systemsDriving and parking
Radar sensors
The radar sensors for Blind Spot Assist are inte-
grated into the rear bumper. Make sure that the
bumpers are free from dirt, ice or slush. The
sensors must not be covered, for example by
cycle racks or overhanging loads. Following a
severe impact or in the event of damage to the
bumpers, have the function of the radar sensors
checked at a qualified specialist workshop.
Blind Spot Assist may no longer work properly.
Monitoring range of the sensors
In particular, the detection of obstacles can be
impaired in the case of:
R dirt on the sensors or obscured sensors
R poor visibility, e.g. due to fog, heavy rain or
snow
R narrow vehicles, e.g. motorcycles or bicycles
Vehicles in the monitoring range are then not
indicated. Blind Spot Assist monitors the area up to 3.0 m
behind your vehicle and directly next to your
vehicle, as shown in the picture.
If the lanes are narrow, vehicles driving in the
lane beyond the lane next to your vehicle may be
indicated, especially if the vehicles are not driv-
ing in the middle of their lane. This may be the
case if there are vehicles at the edge of their lane nearest your vehicle.
On very wide lanes, vehicles in the lane next to
your vehicle may not be displayed if the vehicles
are too far away. Due to the nature of the system:
R warnings may be issued in error when driving
close to crash barriers or similar solid lane
borders
R warnings may be interrupted when driving
alongside long vehicles, for example lorries,
for a prolonged time
Warning display Blind Spot Assist is not active at speeds below
approximately 30 km/h. Vehicles in the moni-
toring range are then not indicated. :
Yellow indicator lamp/red warning lamp
If Blind Spot Assist is activated, indicator
lamp :in the exterior mirrors lights up yellow
up to a speed of 30 km/h. At speeds above
30 km/h, the indicator lamp goes out and Blind
Spot Assist is operational.
If a vehicle is detected within the monitoring
range of Blind Spot Assist at speeds above
30 km/h, warning lamp :on the correspond-
ing side lights up red. This warning always
occurs when a vehicle enters the blind spot
monitoring range from behind or from the side.
When you overtake a vehicle, the warning only
occurs if the difference in speed is less than
12 km/h.
The yellow indicator lamp goes out if reverse
gear is engaged. Blind Spot Assist is then deac- tivated.
The brightness of the indicator/warning lamps
is adjusted automatically according to the ambi-
ent light.
Collision warning
If a vehicle is detected in the monitoring range of
Blind Spot Assist and you switch on the corre-
sponding turn signal, a double warning tone
sounds. Red warning lamp :flashes. If the turn
signal remains on, detected vehicles are indica- Driving systems
219Driving and parking Z
ted by the flashing of red warning lamp
:.
There are no further warning tones.
Activating Blind Spot Assist X Make sure that Blind Spot Assist is activated
in the on-board computer (Y page 245).
X Turn the key to position 2in the ignition lock.
Warning lamps :in the exterior mirrors light
up red for approximately 1.5 second s and
then turn yellow.
Towing a trailer
If you couple up a trailer, make sure that you
have correctly established the electrical con-
nection. This can be accomplished by checking
the trailer lighting. Blind Spot Assist is then
deactivated. The indicator lamp lights up yellow
in the exterior mirrors and the Blind Spot Blind Spot
Assist not available when towing a
Assist not available when towing a
trailer See Owner's Manual
trailer See Owner's Manual message
appears in the multifunction display.
i You can deactivate the indicator lamps in
the exterior mirrors.
To do so, you will need to deactivate Blind
Spot Assist if:
R the key is in position 2in the ignition lock
R the engine is not running
Lane Keeping Assist General notes
:
Lane Keeping Assist camera
Lane Keeping Assist monitors the area in front of
your vehicle by means of camera :at the top of
the windscreen. Lane Keeping Assist detects
lane markings on the road and can warn you
before you leave your lane unintentionally.
This function is available in a speed range
between 60 km/h and 200 km/h. A warning may be given if a front wheel passes
over a lane marking. It will warn you by means of
intermittent vibration through the steering
wheel for up to 1.5 second s.
Im portant safety notes G
WARNING
Lane Keeping Assist cannot always clearly
identify lane markings.
In these cases, Lane Keeping Assist may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay particular attention to the traffic
situation and keep in lane, especially if Lane
Keeping Assist alerts you. G
WARNING
The Lane Keeping Assist warning does not
return the vehicle to the original lane. There is a risk of an accident.
Always steer, apply the brakes or accelerate
the vehicle yourself, especially if Lane Keep-
ing Assist alerts you.
If you fail to adapt your driving style, Lane Keep-
ing Assist can neither reduce the risk of an acci-
dent nor override the laws of physics. Lane
Keeping Assist cannot take into account road,
weather or traffic conditions. Lane Keeping
Assist is only an aid. You are responsible for the distance to the vehicle in front, for vehicle
speed, for braking in good time and for staying in
lane.
Lane Keeping Assist does not keep your vehicle
in its lane.
The system may be impaired or may not function if:
R there is poor visibility, e.g. due to insufficient
illumination of the road, or due to snow, rain,fog or spray
R there is glare, e.g. from oncoming traffic, the
sun or reflection from other vehicles (e.g. if
the road surface is wet)
R the windscreen is dirty, misted up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
R no or several, unclear lane markings are pres-
ent for one lane, e.g. in a construction area 220
Driving systemsDriving and parking
R
the lane markings are worn away, dark or cov-
ered up, e.g. by dirt or snow
R the distance to the vehicle in front is too small
and the lane markings thus cannot be detec-
ted
R the lane markings change quickly, e.g. lanes
branch off, cross one another or merge
R the road is narrow and winding
R there are highly variable shade conditions on
the road
Activating Lane Keeping Assist X Activate Lane Keeping Assist using the on-
board computer; to do so, select Standard
Standard or
Adaptive Adaptive (Ypage 245).
If you drive at speeds above 60 km/h and lane
markings are detected, the lines in the assis- tance graphic display (Y page 243) are
shown in green. Lane Keeping Assist is ready for use.
Standard
If Standard
Standard is selected, no warning vibration
occurs if:
R you have switched on the turn signals. In this
case, the warnings are suppressed for a cer-
tain period of time.
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
Adaptive
When Adaptive
Adaptive is selected, no warning vibra-
tion occurs if:
R you have switched on the turn signals. In this
case, the warnings are suppressed for a cer-
tain period of time.
R a driving safety system intervenes, such as
ABS, BAS or ESP ®
.
R you accelerate hard, e.g. kickdown.
R you brake hard.
R you steer actively, e.g. swerve to avoid an
obstacle or change lane quickly.
R you cut the corner on a sharp bend.
In order that you are warned only when neces-
sary and in good time if you cross the lane mark-
ing, the system detects certain conditions and
warns you accordingly. The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend
R the road has very wide lanes, e.g. a motorway
R the system detects solid lane markings
The warning vibration occurs later if:
R the road has narrow lanes
R you cut the corner on a bend Active Driving Assistance package
General notes The Active Driving Assistance package consists
of DISTRONIC PLUS (Y page 182), Active Blind
Spot Assist (Y page 221)and Active Lane Keep-
ing Assist (Y page 224).
Active Blind Spot Assist General notes
Active Blind Spot Assist monitors the areas on
either side of the vehicle that are not directly
visible to the driver with two lateral, rear-facing radar sensors. A warning lamp lights up in the
exterior mirrors and draws your attention to
vehicles detected in the monitored area. If you
then switch on the corresponding turn signal to
change lanes, you will also receive a visual and
audible collision warning. If a risk of side impact is detected, corrective braking may help you
avoid a collision. Active Blind Spot Assist eval-
uates the free space in the direction of travel
and to the side before making a course-correct-
ing brake application. For this, Active Blind Spot
Assist uses the forward-facing radar sensors.
Active Blind Spot Assist supports you from a
speed of approximately 30 km/h.
Important safety notesActive Blind Spot Assist is only an aid and is not
a substitute for attentive driving. G
WARNING
Active Blind Spot Assist does not react to
vehicles:
R overtaking too closely on the side, placing
them in the blind spot area
R if the difference in the speed of approach
and overtaking is too great Driving systems
221Driving and parking
Z
Active Blind Spot Assist is not operational at
speeds below approximately 30 km/h. Vehicles
in the monitoring range are then not indicated.
If Active Blind Spot Assist is switched on, indi-
cator lamp :in the exterior mirrors lights up
yellow up to a speed of 30 km/h. At speeds
above 30 km/h, the indicator lamp goes out and Active Blind Spot Assist is operational.
If a vehicle is detected within the monitoring
range at speeds above 30 km/h, warning
lamp :on the corresponding side lights up red.
This warning lamp always lights up when a vehi- cle enters the blind spot monitoring range from
behind or from the side. When you overtake a
vehicle with a difference in speed of less than
12 km/h, a delayed warning occurs.
The yellow indicator lamp goes out if reverse
gear is engaged. Active Blind Spot Assist is not
operational.
The brightness of the indicator/warning lamps
is adjusted automatically according to the
brightness of the surroundings.
Visual and acoustic collision warning
If you switch on the turn signals to change lanes
and a vehicle is detected in the side monitoring range, you receive a visual and acoustic collision
warning. You then hear a double warning tone
and red warning lamp :flashes. If the turn sig-
nal remains on, detected vehicles are indicated
by the flashing of red warning lamp :. There are
no further warning tones.
Course-correcting brake application
If Active Blind Spot Assist detects a risk of a side impact in the monitoring range, a course-cor-
recting brake application is carried out. This is
designed to help you avoid a collision. G
WARNING
A course-correcting brake application cannot always prevent a collision. There is a risk of an
accident.
Always steer, brake or accelerate yourself,
especially if Active Blind Spot Assist warns
you or makes a course-correcting brake appli-
cation. Always maintain a safe distance at the sides. If a course-correcting brake application occurs,
red warning lamp :flashes in the exterior mir-
ror and a dual warning tone sounds. In addition, display ;underlining the danger of a side col-
lision appears in the multifunction display.
In very rare cases, the system may make an
inappropriate brake application. A course-cor-
recting brake application may be interrupted at
any time if you steer slightly in the opposite
direction or accelerate.
The course-correcting brake application is avail-
able in the speed range between 30 km/h and
200 km/h.
Either a course-correcting brake application
appropriate to the driving situation, or none at
all, may occur if:
R there are vehicles or obstacles, e.g. crash
barriers, close to both sides of your vehicle
R a vehicle approaches too closely on the side
R you have adopted a sporty driving style with
high cornering speeds
R you brake or accelerate significantly
R a driving safety system intervenes, such as
ESP ®
or PRE-SAFE ®
Brake
R ESP ®
is deactivated
R a loss of tyre pressure or a defective tyre is
detected
Activating Active Blind Spot Assist
X Make sure that Active Blind Spot Assist is
activated in the on-board computer
(Y page 245).
X Turn the key to position 2in the ignition lock.
Warning lamps :in the exterior mirrors light
up red for approximately 1.5 second s and
then turn yellow. Driving systems
223Driving and parking Z
G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire.
When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
! Operating the auxiliary heating/ventilation
draws on the vehicle battery. After you have
heated or ventilated the vehicle a maximum of two times, drive for a longer distance.
Only vehicles with auxiliary heating have this
function.
In the Heating Heating submenu, you can select a
stored departure time or change a departure
time.
The auxiliary heating timer function calculates
the switch-on time according to the outside
temperature so that the vehicle is preheated by the departure time. When the departure time isreached, the auxiliary heating continues to heat
for a further five minutes and then switches off. The auxiliary heating adopts the THERMATIC orTHERMOTRONIC temperature setting.
You can switch off the auxiliary heating by using
the remote control or the auxiliary heating but-
ton on the centre console.
i Switch the auxiliary heating on regularly
once a month for about ten minutes.
Further information on auxiliary heating
(Y page 138). Selecting the departure time or deactivat-
ing a selected departure time
X Press the =or; button on the steering
wheel to select the Settings Settingsmenu.
X Press the :or9 button to select the
Heating
Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press ato confirm.
X Press the :or9 button to select one
of the three departure times or Timer
Timeroff
off(no
timer active).
X Press ato confirm.
If a departure time is selected, the yellow
indicator lamp lights up on the auxiliary heat- ing button.
Changing the departure time
X Press the =or; button on the steering
wheel to select the Settings
Settingsmenu.
X Press the :or9 button to select the
Heating
Heating submenu.
X Press ato confirm.
You will see the selected setting.
X Press the :or9 button to select A
A, B
B
or Change C
Change C.
X Press ato confirm.
You can now change the departure time.
X Press the =or; button to select the
display to be changed: hours, minutes.
X Press the :or9 button to set the
selected display.
X Press the abutton to store the entry.
The yellow indicator lamp on the auxiliary
heating button lights up.
Convenience submenu Activating/deactivating the EASY-
ENTRY/EXIT feature
G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel. 248
Menus and submenusOn-board computer and displays
Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ABS (Anti-lock Brake System), BAS (Brake Assist), ESP
®
(Electronic
Stability Program), ESP ®
trailer stabilisation, PRE ‑SAFE®
, the HOLD
function, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are temporarily
unavailable.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE‑SAFE ®
PLUS and PRE‑SAFE ®
Brake may also have failed.
In addition, the ÷,åand! warning lamps light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R self-diagnosis is not yet complete
R the on-board voltage may be insufficient
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message: X Drive on carefully.
X Consult a qualified specialist workshop immediately. !÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual ABS, BAS, ESP
®
, ESP ®
trailer stabilisation, PRE ‑SAFE®
, the HOLD
function, hill start assist, Crosswind Assist, STEER CONTROL, Active
Lane Keeping Assist and Active Blind Spot Assist are unavailable due to a malfunction.
Adaptive brake lights, COLLISION PREVENTION ASSIST PLUS, BAS
PLUS with Cross-Traffic Assist, PRE‑SAFE ®
PLUS and PRE‑SAFE ®
Brake may also have failed.
In addition, the J,÷,åand! warning lamps light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example. 254
Display messagesOn-board computer and displays