Key functions
:
& Locks the vehicle
; F Opens/closes the tailgate
= % Unlocks the vehicle
X To unlock centrally: press the%button.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle locks again
R protection against theft is reactivated
X To lock centrally: press the&button.
The key centrally locks and unlocks the follow-
ing components: R the doors
R the tailgate
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the
on-board computer (Y page 247).
Only when all the components have been
locked, does the optical or acoustic locking con- firmation sound.
If activated in COMAND Online or Audio 20, the
locator lighting also lights up in the dark (see
separate operating instructions).
X To open the tailgate automatically from
outside the vehicle:
press and hold theF
button until the tailgate opens.
Vehicles with KEYLESS-GO or KEYLESS-GO start
function and EASY-PACK tailgate:
X To close the tailgate automatically from
outside the vehicle: if the key is located in the immediate vicinity of the vehicle, press
the
F button on the key.
When the tailgate closes you can then release the button. KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (Y
page 148).
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO functions with the functions of a conventional
key. Unlock the vehicle by using KEYLESS-GO,
for instance, and lock it using the &button
on the key.
The driver's door and the door at which the han- dle is used must both be closed. The key must be
outside the vehicle. When locking or unlocking
with KEYLESS-GO, the distance between the key and the corresponding door handle must not be greater than 1 m.
KEYLESS-GO checks whether a valid key is in
the vehicle by periodically establishing a radio
connection between the vehicle and the key.
This happens:
R when starting the engine
R whilst driving
R when the external door handles are touched
R during convenience closing Key
79Opening and closing Z
X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor surface :
or ;.
Make sure that you do not touch the inner
surface of the door handle.
X Convenience closing feature: touch
recessed sensor surface ;for an extended
period.
For further information on the convenience clos-
ing feature (Y page 94).
If you pull on the handle of the tailgate, only the
luggage compartment of the vehicle is
unlocked.
Deactivating and activating If you do not intend to use a key for an extended
period of time, you can deactivate the KEYLESS-
GO function of the key. The key will then use very little power, thereby conserving battery power.
For the purposes of activation or deactivation,
the vehicle does not have to be nearby.
X To deactivate: press the&button on the
key twice in rapid succession.
The battery check lamp of the key flashes
twice briefly and lights up once, then KEY-
LESS-GO is deactivated (Y page 81).
X To activate: press any button on the key.
or
X Insert the key into the ignition lock.
KEYLESS-GO and all of its associated features
are available again. KEYLESS-GO start function
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a key in
the vehicle (Y page 148). Changing the settings of the locking
system
You can change the settings of the locking sys-
tem. This means that only the driver's door and
the fuel filler flap are unlocked when the vehicle is unlocked. This is useful if you frequently travel
alone. X
To change the setting: press and hold down
the % and& buttons simultaneously
for about six seconds until the battery indica-
tor lamp flashes twice (Y page 81).
If the setting of the locking system is changed
within the signal range of the vehicle, pressing
the & or% button:
R locks or
R unlocks the vehicle
The key now functions as follows:
X To unlock: press the%button once.
X To unlock centrally: press the%button
twice.
X To lock centrally: press the&button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the inner
surface of the door handle on the driver's
door.
X To unlock centrally: touch the inner surface
of the door handle on the front-passenger
door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles
(Y page 79).
X To restore the factory settings: press and
hold down the %and& buttons simul-
taneously for approximately six seconds until the battery check lamp flashes twice
(Y page 81). Emergency key element
General notes If the vehicle can no longer be locked or
unlocked with the key or with KEYLESS-GO, use
the emergency key element.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 75).
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically.
X To unlock the fuel filler flap: insert the key
into the ignition lock. 80
KeyOpening and closing
Problems with the key
Problem
Possible causes/consequences and
M
MSolutions You can no longer lock or
unlock the vehicle using
the key. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 81) and replace if necessary
(Y page 81).
If this does not work: X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element. The key is faulty.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element.
X Have the key checked at a qualified specialist workshop. You can no longer lock or
unlock the vehicle using
KEYLESS-GO. KEYLESS-GO was deactivated.
X Reactivate KEYLESS-GO (Y page 79). The key battery is discharged or nearly discharged.
X Check the key battery (Y page 81) and replace if necessary
(Y page 81).
If this does not work: X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element. There is interference from a powerful source of radio waves.
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element. There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of the
key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote con-
trol function:
X Unlock (Y page 86) or lock (Y page 87) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. Key
83Opening and closing Z
G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key or
with KEYLESS-GO, the double lock function is
activated as standard. It is then not possible to
open the doors from inside the vehicle. You can deactivate the double lock function by deacti-
vating the interior motion sensor (Y page 76).
The doors can then be opened from the inside
after the vehicle has been locked from the out-
side. You can only open the rear doors from
inside the vehicle if they are not secured by the child-proof locks (Y page 63). The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 75). Unlocking and opening the doors
from the inside
For all countries except the United Kingdom: you can open a door from inside the vehicle even
if it has been locked. You can only open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 63).
If the vehicle has previously been locked from
the outside, opening a door from the inside will
trigger the anti-theft alarm system. Switch off
the alarm (Y page 75).
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior motion sensor (Y page 76). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 75). For all countries except Mexico:
X Pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
Mexico only: X Front door: pull door handle ;.
If the door is locked, locking knob :pops up.
The door is unlocked and can be opened.
X Rear door: pull door handle ;.
If the door is locked, locking knob :pops up
and the door unlocks.
X Pull door handle ;again.
The door can be opened. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle from the inside. The buttons are located on both frontdoors. X
To unlock: press button :.
X To lock: press button ;.
If the front-passenger door is closed, the vehi-
cle locks.
This does not lock or unlock the fuel filler flap. Doors
85Opening and closing Z
You cannot unlock the vehicle centrally from the
inside if the vehicle has been locked from the
outside.
For all countries except the United Kingdom:
you can open a door from inside the vehicle evenif it has been locked.
Only for the United Kingdom: if the vehicle
has been locked with the key from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 76). The doors can then
be opened from the inside after the vehicle has been locked from the outside.
For all countries: when a locked door is opened
from inside the vehicle, the previous unlocking
process will be observed if the vehicle has been:
R locked with the locking button for the central
locking or
R locked automatically
The vehicle will be fully unlocked if it had previ-
ously been fully unlocked. Only the door which
has been opened from the inside is unlocked if
only the driver's door had been previously
unlocked. Automatic locking feature
X
To deactivate: press and hold button :for
about five seconds until a tone sounds.
X To activate: press and hold button ;for
about five seconds until a tone sounds.
If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are turn-
ing. Therefore, you could be locked out if:
R the vehicle is being pushed
R the vehicle is being towed
R the vehicle is being tested on a dynamometer.
You can also activate and deactivate the auto-
matic locking function using the on-board com- puter (Y page 247). Power closing
Power closing pulls the doors into their locks
automatically even if they are only partly closed.
X To power close a door: push the door into
the lock up to the first detent position.
Power closing will pull the door fully closed. Unlocking the driver's door (emer-
gency key element)
If the vehicle can no longer be unlocked with the key or KEYLESS-GO, use the emergency key ele-ment.
X Take the emergency key element out of the
key (Y page 80). X
Insert the emergency key element into open-
ing :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency key
as straight as possible away from the vehicle until it releases.
X Release the door handle. 86
DoorsOpening and closing
X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element anti-clock-
wise as far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element clockwise.
The locking knob pops up and the door
unlocks.
X Turn the emergency key element back and
remove it.
X Insert the emergency key element into the
key (Y page 81).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when doing
so.
If you use the emergency key element to unlock
and open the driver's door, the anti-theft alarm
system will be triggered. Switch off the alarm
(Y page 75). Locking the vehicle (emergency key
element)
If the vehicle can no longer be locked with the
key or KEYLESS-GO, use the emergency key ele- ment.
X Open the driver's door.
X Close the front-passenger door, the rear
doors and the tailgate.
X Press the locking button (Y page 85).
X Check whether the locking knobs on the
front-passenger door and the rear doors are
still visible. Press the locking knobs down by
hand if necessary.
X Close the driver's door.
X Take the emergency key element out of the
key (Y page 80). X
Insert the emergency key element into open-
ing :in the protective cap.
X Pull and hold the door handle.
X Pull the protective cap on the emergency key
as straight as possible away from the vehicle until it releases.
X Release the door handle. X
Insert the emergency key element into the
lock of the driver's door as far as it will go.
X Turn the emergency key element clockwise as
far as it will go to position 1.
On right-hand-drive vehicles, turn the emer-
gency key element anti-clockwise.
The locking knob drops down and the driver's door is locked.
X Turn the emergency key element back and
remove it.
X Make sure that the doors and the tailgate are
locked.
X Insert the emergency key element into the
key (Y page 81).
X Carefully press the protective cap onto the
lock cylinder until it engages and is seated
firmly. Do not pull the door handle when doing
so. Doors
87Opening and closing Z
Opening and closing manually from
outside
Opening X
Press the %button on the key.
X Press handle for the tailgate :.
The tailgate opens automatically.
Closing X
Pull the tailgate down using recess :.
You can release the tailgate as soon as the
tailgate starts to close.
X Lock the vehicle if necessary with the &
button on the key or with KEYLESS-GO.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. Opening/closing automatically from
the outside
Important safety notes United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 76). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can only open the rear doors from inside the vehicle if they are
not secured by the child-proof locks
(Y page 63). The anti-theft alarm system is trig-
gered if the door is opened from the inside.
Switch off the alarm (Y page 75).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 75).
All countries: G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate Luggage compartment
89Opening and closing Z
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open.
! The tailgate swings upwards and to the rear
when opened. Therefore, make sure that
there is sufficient clearance above and behind
the tailgate.
Two warning tones sound while the tailgate is
opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 381).
i Notes on the automatic reversing feature for
the tailgate (Y page 88).
Opening the tailgate automatically You can open the tailgate automatically with the
key or with the handle for the tailgate.
X Press and hold the Fbutton on the key
until the tailgate opens.
or X When the tailgate is unlocked, pull the tailgate
handle and let it go again immediately.
or
X With the tailgate stopped in an intermediate
position, pull the tailgate upwards.
You can release the tailgate as soon as the
tailgate starts to open. Closing the tailgate automatically X
To close: press closing button :in the tail-
gate.
or X Press and hold the Fbutton on the key
until the tailgate closes. The key must be
located in the immediate vicinity of the vehi-
cle.
You can release the button as soon as the
tailgate starts to close.
or X Pull the tailgate downwards slightly.
You can release the tailgate as soon as the
tailgate starts to close.
Vehicles with KEYLESS-GO: you can close and
lock the tailgate simultaneously. X Press locking button ;in the tailgate.
If a KEYLESS-GO key is detected outside the
vehicle, the tailgate closes and locks. All
doors must be shut and the key must be loca- ted in the vicinity of the tailgate.
i There must not be a key in the ignition lock
in order to open and close the tailgate.
If the tailgate touches an object while closing, the closing procedure is interrupted and the
tailgate reopens.
i If a KEYLESS-GO key is detected in the lug-
gage compartment, the tailgate will not lock. 90
Luggage compartmentOpening and closing