the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let.
Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work R
alterations, installation work and modifica-
tions
R work on electronic components Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may affect its safe operation, we urge you to con-
tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Reporting safety defects
USA only: Introduction
29 Z
No steering support is provided from STEER
CONTROL, if:
R ESP ®
is malfunctioning.
R the lighting is faulty.
Power steering will, however, continue to
function. Theft deterrent locking system
Immobilizer
X To activate with the SmartKey: remove
the SmartKey from the ignition lock.
X To activate with KEYLESS-GO: switch the
ignition off and open the driver's door.
X To deactivate: switch on the ignition.
The immobilizer prevents your vehicle from
being started without the correct SmartKey.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Any-
one can start the engine if a valid SmartKey
has been left inside the vehicle.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be star-
ted when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Mercedes-Benz
Center or call 1-800-FOR-MERCedes (in the USA) or 1-800-387-0100 (in Canada). ATA (anti-theft alarm system)
X
To arm: lock the vehicle with the SmartKey
or KEYLESS-GO.
Indicator lamp 0043flashes. The alarm sys-
tem is armed after approximately
15 seconds.
X To deactivate using the SmartKey:
unlock the vehicle with the SmartKey.
or X Insert the SmartKey into the ignition lock.
X To deactivate using KEYLESS-GO: unlock
the vehicle with KEYLESS-GO.
or X Press the Start/Stop button on the dash-
board. The SmartKey must be inside the
vehicle.
A visual and audible alarm is triggered if the
alarm system is armed and you open:
R a door
R the vehicle with the mechanical key
R the tailgate
R the hood
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
The alarm is switched off.
or
X Insert the SmartKey into the ignition lock.
The alarm is switched off. 78
Theft deterrent locking systemSafety
Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 395).
or
X Jump-start the vehicle (Y page 397).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (Y page 342).88
DoorsOpening and closing
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 169). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 397).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a gaso-
line engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 375). Observe the warning
notes as you do so and add coolant if necessary. Driving
175Driving and parking Z
Problems with the 115 V power socket
Problem
Possible causes/consequences and
0050
0050Solutions The warning lamp on
the 115 V power socket
is not lit. The on-board voltage is too low because the battery is too weak.
X Start the engine.
or
X Charge the battery (Y page 395).
If the indicator lamp still does not light up:
X Visit a qualified specialist workshop. The temperature of the DC/AC converter is temporarily too high.
X Remove the electronic device connector from the 115 V socket.
X Let the DC/AC converter cool down.
If the indicator lamp still does not light up after cooling down the
converter:
X Visit a qualified specialist workshop. You have connected an electronic device that has a constant
nominal power of less than 150 watts, but a very high switch-on
current. This device will not work. If you connect such a device, the
115 V power socket will not supply it with power.
X Connect a suitable device. mbrace
General notes You must have a license agreement to acti-
vate the mbrace service. Make sure that your
system is activated and operational. To log in,
press the 00D9MB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367 Shortly after successfully registering with the
service, a user ID and password will be sent to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
i Determining the location of the vehicle on
a map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. Features
357Stowage and features Z