Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
185Driving and parking
Z
more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents.
R the empty vehicle must be secured at the
front axle with a wheel chock or similar, for
example, on uphill or downhill gradients.
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar, for
example, on uphill or downhill gradients. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine. The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Using the SmartKey X
Apply the electric parking brake.
X Shift the transmission to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i If you turn off the engine with the Smart-
Key and then remove it from the ignition
lock or open a front door, the automatic
transmission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if a
door is opened.
Using KEYLESS-GO X
Apply the electric parking brake.
X Shift the transmission to position P.
X Press the Start/Stop button (Y page 167).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking
191Driving and parking Z
Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
i The electric parking brake performs a
function test at regular intervals while the
engine is switched off. The sounds that can
be heard while this is occurring are normal. Applying/releasing manually X
To engage: push handle 0043.
When the electric parking brake is
engaged, the 0049(USA only) or 0024
(Canada only) red indicator lamp lights up
in the instrument cluster.
i The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle0043.
The red 0049(USA only) or 0024(Canada
only) indicator lamp in the instrument clus- ter goes out.
i The electric parking brake can only be
released:
R if the SmartKey is in position 1in the
ignition lock (Y page 167) or
R if the ignition was switched on using the
Start/Stop button.
To ensure that you do not roll backwards
when pulling away on an uphill slope, engage
the electric parking brake (Y page 171).
Applying automatically The electric parking brake is applied auto-
matically:
R if DISTRONIC PLUS brings the vehicle to a
standstill or
R if the HOLD function is keeping the vehicle
stationary 192
ParkingDriving and parking
Servicing the brakes
!
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn- ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! A function or performance test should
only be carried out on a 2-axle dynamom-
eter. If you are planning to have the vehicle tested on such a dynamometer, contact an
authorized Mercedes-Benz Center to
obtain further information first. Otherwise,
you could damage the drive train or the
brake system.
! Because ESP ®
is an automatic system,
the engine and ignition must be switched
off (SmartKey in position 0or 1or Start/
Stop button in position 0or 1) when the
electric parking brake is being tested on a
brake dynamometer (maximum
10 seconds).
Braking triggered automatically by ESP ®
may seriously damage the brake system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function- ality of your brakes at regular intervals. To doso, depress the brake pedal firmly when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 69) or of BAS PLUS on
(Y page 69). Mercedes-Benz recommends that you only
have brake pads/linings installed on your
vehicle which have been approved for
Mercedes-Benz vehicles or which correspond
to an equivalent quality standard. Brake
pads/linings which have not been approved
for Mercedes-Benz vehicles or which are not
of an equivalent quality could affect your vehi-
cle's operating safety.
Mercedes-Benz recommends that you only
use brake fluid that has been specially
approved for your vehicle by Mercedes-Benz,
or which corresponds to an equivalent quality standard. Brake fluid which has not been
approved for Mercedes-Benz vehicles or
which is not of an equivalent quality could
affect your vehicle's operating safety.
High-performance brake system for
AMG vehicles The high-performance brake system is only
available on AMG vehicles.
The high-performance brake system is
designed for heavy loads. This may lead to
noise when braking. This will depend on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all circum-
stances. An aggressive driving style will lead
to high wear. You can obtain further informa- tion about this from your authorized
Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. Keep this in mind, and adapt Driving tips
197Driving and parking Z
The individual vehicle levels differ from high-
way level as follows:
R highway level: +/–0 in (+/–0 mm)
R high-speed level: –0.6 in (–15 mm)
R off-road level 1: + 1.2 in (+ 30 mm)
R off-road level 2: + 2.3 in (+ 60 mm)
R off-road level 3: + 3.6 in (+ 90 mm)
Highway/high-speed level !
Make sure that there is enough ground
clearance when the vehicle is being low-
ered. It could otherwise hit the ground,
damaging the underbody. 0043
Selector wheel
0044 To raise the level
0087 Indicator lamps
0085 To lower the level
X Start the engine.
X Selector wheel 0043 0043engaged: briefly press
selector wheel 0043.
Selector wheel 0043extends.
If one or more indicator lamps 0087are on:
X Turn selector wheel 0043counter-clock-
wise 0085until all indicator lamps 0087that are
lit start to flash.
The vehicle is lowered to highway level. As soon as the next lowest level is reached,
the indicator lamp stops flashing and goes
out. During the adjustment, the
Lowering Loweringmes-
sage, for example, appears in the multifunc-
tion display.
If you press the 0038or0076 button on the
multifunction steering wheel, the message
will disappear. Once highway level has been
reached, all indicator lamps 0087go out.
The vehicle automatically selects highway
level if you are driving at a speed above
70 mph (115 km/h) or if you drive at a speed
between 62 mph (100 km/h) and 70 mph
(115 km/h) for approximately 20 seconds.
The vehicle is lowered to high-speed level if
you are traveling at higher speeds.
Off-road levels General notes
R Only select off-road level 3 for driving off-
road in particularly rough terrain.
R Adjust your driving style to the altered han-
dling characteristics.
R Do not drive at speeds above 12 mph
(20 km/h). 216
Driving systemsDriving and parking
Only select an off-road level when this is
appropriate for road conditions. Otherwise,
fuel consumption increases and handling may
be affected.
X Start the engine.
X Selector wheel 0043
0043 engaged: briefly press
selector wheel 0043.
Selector wheel 0043extends.
X To raise: turn selector wheel 0043clock-
wise 0044.
The vehicle is raised.
or
X To lower: turn selector wheel 0043counter-
clockwise 0085.
The vehicle is lowered.
Indicator lamps 0087for the desired off-road
level flash:
R Off-road level 1: the lower indicator lamp
flashes
R Off-road level 2: the lower and center indi-
cator lamps flash
R Off-road level 3: all three indicator lamps
flash
The vehicle adjusts to the off-road level selec-
ted. As soon as an off-road level is reached,
the corresponding indicator lamp stops flash- ing and lights up constantly.
Raising the vehicle
During the adjustment, the Vehicle Rising
Vehicle Rising
message, for example, appears in the multi-
function display.
The vehicle rises from highway level to off-
road level 1.
If you press the 0038or0076 button on the
multifunction steering wheel, the message
will disappear.
i Up to off-road level 2, you can hide the
messages using the 0038or0076 button
on the multifunction steering wheel.
Once off-road level 2 has been reached, the
lower and center indicator lamps of the selec- tor wheel are on. While the adjustment from off-road level 2 to
off-road level 3 is taking place, you will see a message such as the following in the multi-
function display: Vehicle Rising Max. Vehicle Rising Max.
Speed 12 mph (20 km/h)
Speed 12 mph (20 km/h).
The Max. Speed 12 mph (20 km/h) Max. Speed 12 mph (20 km/h) mes-
sage draws your attention to the maximum
speed permitted for off-road level 3.
Once off-road level 3 has been reached, you
will see a message shown in white in the mul-
tifunction display, for example: Max. Max.Speed
Speed
12 mph (20 km/h)
12 mph (20 km/h).
If you drive above 20 km/h at off-road level 3, you will see the following message shown in
red in the multifunction display: Vehicle Vehicle
Lowering
Lowering Max.
Max.Speed
Speed 12
12mph (
mph (20 20km/h)
km/h).
i You cannot clear these messages.
You also hear a warning. The vehicle is low-
ered and off-road level 3 is canceled.
If you continue to increase your speed, the
red message continues to be shown in the
multifunction display. The newly set level is
not displayed until the vehicle has been set to
a level suitable for the current speed. Driving systems
217Driving and parking Z
Active Parking Assist will only detect parking
spaces:
R that are parallel to the direction of travel
R that are at least 59 in (1.5 m) wide
R that are at least 51 in (1.3 m) longer than
your vehicle
When driving at speeds below 19 mph
(30 km/h), you will see parking symbol as a
status indicator in the instrument cluster.
When a parking space has been detected, an arrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the driv-
er's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain
switched on until you acknowledge the use of
Active Parking Assist by pressing the 0076
button on the multifunction steering wheel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 50 ft (15 m) away from it.
Pa rking G
WARNING
Active Parking Assist merely aids you by inter- vening actively in the steering. If you do not
brake there is a risk of an accident.
Always apply the brakes yourself when
maneuvering and parking.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start Park Assist? Yes: OK No:
Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display. X
To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the 0076button on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at
all times. When backing up, drive at a speed below approximately 6 mph (10 km/h).
Otherwise Active Parking Assist will be can-
celed.
i In tight parking spaces, you will achieve
the best parking results by backing up as
far as possible. When doing so, also
observe the PARKTRONIC messages.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
Maneuvering may be required in tight park-
ing spaces.
The Park Assist active Select D Park Assist active Select D
Observe
Observe surroundings
surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist active Accelerate Park Assist active Accelerate
and
and brake
brake Observe
Observe surroundings
surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
The Park Assist active Select R
Park Assist active Select R
Observe
Observe surroundings
surroundings message appears in
the multifunction display. 230
Driving systemsDriving an
d parking
As soon as the parking procedure is com-
plete, the Park
ParkAssist
Assist switched
switched off
offmes-
sage appears and a warning tone sounds.
Active Parking Assist no longer supports you
with steering interventions. When Active
Parking Assist is finished, you must steer
again yourself. PARKTRONIC is still available.
Parking tips:
R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the
location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should can- cel the parking procedure with Active Park-ing Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should the gear change occur too soon to
achieve a sensible parking position, the
parking procedure will be aborted.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R you need to have parked using Active Park-
ing Assist.
R the border of the parking space must be
high enough at the front and the rear. A
curb stone is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must
not exceed an angle of 45° to the starting
position as it is maneuvered into the park-
ing space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
X Start the engine.
X Release the electric parking brake. X
Switch on the turn signal in the direction
you are pulling away.
X Shift the transmission to position Dor R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To exit a parking space using Active
Parking Assist: press the0076button on
the multifunction steering wheel.
The Park Assist Active Accelerate Park Assist Active Accelerate
and
and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Reverse the vehicle or drive forwards, being
ready to brake at all times. Do not exceed a
maximum speed of approximately 6 mph
(10 km/h) when exiting a parking space.
Otherwise Active Parking Assist will be can- celed.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Shift the transmission to position Dor Ras
required while the vehicle is stationary.
Active Parking Assist immediately steers in the other direction.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you back up after activation, the steeringwheel is moved to the straight-ahead posi-
tion.
X Drive forwards or back up the vehicle, being
ready to brake at all times.
X Stop as soon as PARKTRONIC sounds the
continuous warning tone, if not before.
X Drive forwards and back up as prompted by
the PARKTRONIC warning displays, several
times if necessary.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and Driving systems
231Driving and parking Z