2015 MERCEDES-BENZ G-Class ESP

X
To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 250).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Con‐
Con‐
necting Call necting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the Call Con‐ Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number R
vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes arrange-
ments for your vehicle to be transported to
the nearest authorized Mercedes-Benz Cen-
ter. You may be charged for services such as repair work and/or towing. Further details
are available in your mbrace manual.
X Describe the type of assistance needed.
i If the indicator lamp in Roadside Assis-
tance button :is flashing continuously
and no voice connection with the Response center has been established, then the
mbrace system has not been able to initiate
a Roadside Assistance call (e.g. the rele-
vant mobile phone network is not availa-
ble). The Call
Call Failed Failed message appears in
the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
i Sign and drive services 1
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
1 USA only. Features
261Stowage an d features Z

MB Info call button
X
Open the stowage compartment under the
armrest (Y page 250).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Con‐ Con‐
necting Call necting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the Call Con‐ Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection between the Response
Center and the vehicle occupants is estab-
lished. You can obtain information on how to operate your vehicle's systems, on the loca- tion of the nearest authorized Mercedes-Benz
Center, and on further products and services
offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com 2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call but-
ton :is flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has not been able to initiate an MB Info call (e.g. the relevant mobile phone network is
not available). The Call Failed
Call Failed message
appears in the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency call can only be terminated by the Response
Center. All other calls can be ended by press-
ing the ~button on the multifunction
steering wheel or the corresponding
COMAND button for ending a telephone call.
i When an mbrace call is initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is sta-
tionary and in a safe location.
2 USA only. 262
FeaturesStowage and features

Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of inter- est (POIs) which can be downloaded onto the navigation system of your vehicle. If you know
the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i For information on the components and
operating principles of COMAND, see the
separate operating instructions.
X Select Yes
Yes using the =or; buttons
on COMAND.
X Confirm using the 9button on COMAND.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No
No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data trans- fer is possible.
Search & Send "Search & Send" is a destination entry ser-
vice. For more information on "Search &
Send", see the separate operating instruc-
tions.
Vehicle remote opening If you have unintentionally locked your vehi-
cle (e.g. the SmartKey is inside the vehicle)
and a replacement key is not available:
X Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 260) flashes.
The Connecting Call
Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and pass-
word 3
.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
The SOS button flashes and the Connect‐ Connect‐
ing Call
ing Call message appears in the multi-
function display to confirm that the com-
mand for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote unlock-
ing from the Response center, you must
wait 15 minutes before you can press the
lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X Contact the following service hotlines:
3 USA only. Features
263Stowage and fea tures Z

R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Contact the police.
The police will issue an incident report. This
report has a number.
X Forward this number to the Response Cen-
ter together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the vehi-
cle is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace is auto-
matically connected with the Customer
Assistance center. Remote malfunction diagnosis With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
Customer Assistance center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to the nearest Mercedes-Benz Service center or
a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
center. You will see the Roadside Assis‐ Roadside Assis‐
tance Connected
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis is able to be started, the Request Request
for vehicle diagnosis received.
for vehicle diagnosis received.
Start vehicle diagnosis? Start vehicle diagnosis? message
appears in the display.
X Press Yes
Yesto confirm the message.
X If the Vehicle Diagnosis: Please
Vehicle Diagnosis: Please
start ignition
start ignition message appears: turn
the SmartKey to position 2in the ignition
lock.
X If the Please follow the instruc‐
Please follow the instruc‐
tions received by phone and move
tions received by phone and move
your vehicle into a safe position your vehicle into a safe position
message appears: follow the instructions
of the customer service representative.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis Vehicle diagnosis
activated
activated message appears.
When the check is finished, the Sending
Sending
vehicle diagnosis data... (Voice
vehicle diagnosis data... (Voice
connection may be interrupted dur‐ connection may be interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center. 264
FeaturesStowage and features

Maintaining the time-dependent service
schedule:
X Before disconnecting the battery, note
down the service due date displayed.
or: X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
i The service interval display should not be
confused with the 4engine oil level dis-
play.
The symbol and the letter indicate which type
of service is due:
¯ Minor service A A
± Major service B
B
The ASSYST service interval display does not
take into account any periods of time during
which the battery is disconnected.
Hiding a service message X
To hide the service message, press the
% back button on the multifunction
steering wheel (Y page 33)(Ypage 199).
Displaying service messages Use the buttons on the multifunction steering
wheel.
X Switch on the ignition.
X Press =or; to select the standard
display menu on the steering wheel
(Y page 200).
X Press 9or: to select the service
interval display.
The ¯ or± service symbol and the
service due date are displayed. Points to remember The specified maintenance interval takes only
the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter. Fuel/water separator
H
Environmental note
Dispose of service products in an environ-
mentally responsible manner.
! If you continue driving without having the
fuel/water separator serviced, this could
cause damage to the engine. Any resulting
damage is not covered by the warranty.
If the fuel/water separator needs servicing,
the following message appears in the multi-
function display: You will also hear a brief warning tone.280
MaintenanceMaintenance and care

X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the particu- lar container. Always open your vehicle's
doors or windows when cleaning the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. The exterior mirrors could other-
wise be damaged.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (airflow control is turned to
position 0/theÃandÁ buttons
are switched off).
R the windshield wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash. Care
281Maintenance and care Z

X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning chrome parts !
Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the chrome
parts by cleaning them regularly, especially in
winter and after washing.
X Clean the chrome parts with a chrome care
product tested and approved by Mercedes-
Benz.
Cleaning the trailer coupling H
Environmental note
Dispose of rags soaked in oil and grease in an environmentally responsible manner.
! Do not clean the ball coupling with a
power washer. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions. Ball coupling
:must be cleaned if it
becomes dirty or corroded.
X After cleaning, lightly oil or grease ball cou-
pling :.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth. Care
285Maintenance and care Z

Jack
;is located under the rear bench seat
on the right-hand side when viewed in the
direction of travel.
X Fold rear bench seat (Y page 252) for-
wards.
X Open cover :.
X Pull bar =upwards and detach from
tab ?.
X Remove jack ;. Exterior spare wheel bracket
General notes G
WARNING
If the spare tire is more than 6 years old or is not the same model as the regular tires, have the spare tire replaced with a new tire at the
nearest Mercedes-Benz Center.
Never operate the vehicle with more than one
spare wheel mounted. G
WARNING
The wheel or tire size as well as the tire type of the spare wheel or emergency spare wheel
and the wheel to be replaced may differ.
Mounting an emergency spare wheel may
severely impair the driving characteristics.
There is a risk of an accident.
To avoid hazardous situations:
R adapt your driving style accordingly and
drive carefully.
R never mount more than one spare wheel or
emergency spare wheel that differs in size. R
only use a spare wheel or emergency spare
wheel of a different size briefly.
R do not switch ESP ®
off.
R have a spare wheel or emergency spare
wheel of a different size replaced at the
nearest qualified specialist workshop.
Observe that the wheel and tire dimensions
as well as the tire type must be correct.
i When changing a wheel, you should also
observe the safety notes in the "Flat tire"
section (Y page 327).
The spare wheel is on the outer side of the
rear door.
Stainless-steel spare hub cap X
Take the screwdriver out of the vehicle tool
kit (Y page 290).
X Open the lock on cover ring :with screw-
driver =or a similar tool.
X Fold tab ;down. X
Pull cover ring :apart and remove it.
X Pull off trim panel ?. Where will I find...?
291Roadside Assistance Z