2015 MERCEDES-BENZ E-Class SEDAN Owner's Manual

When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa-
bled in accordance with the person in the
front-passenger seat
R the person is seated properly with a cor-
rectly fastened seatbelt
R the front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front-
passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop. G
WARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passengerair bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards- facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with the child restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER
AIR BAG OFF indicator lamp displays the sta-
tus of the front-passenger front air bag
(Y page 52).
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 56). Occupant safety
55Safety Z

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Y
page 54).Problem
Possible causes/consequences and
0050
0050Solutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 52).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R unoccupied
R occupied by the
weight of a child up
to 12 months old in a
child restraint sys-
tem OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos- sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off, do
not install a child restraint system on the front-passenger seat.
It is recommended that you install the restraint system on a
suitable rear seat.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. 56
Occupant safetySafety

Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If Emergency Tensioning Devices or air bags
are deployed, you will hear a bang, and a small amount of powder may also be released. The
0075 restraint system warning lamp lights up. Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit deploys the
Emergency Tensioning Devices during a fron- tal or rear collision.
An Emergency Tensioning Device can only be
deployed, if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning lamp" (Y page 43)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the
rear compartment are deployed independ-
ently of the lock status of the seat belts. Occupant safety
57Safety Z

If the restraint system control unit detects a
more severe accident, further components of the restraint system are activated independ-
ently of each other in certain frontal collision
situations:
R Front air bags and driver's knee bag
R Window curtain air bag, if the system deter-
mines that deployment can offer additional protection to that provided by the seat belt
The front-passenger front air bag is activated
or deactivated depending on the person on
the front-passenger seat. The front-
passenger front air bag can only deploy in an accident if the PASSENGER AIR BAG OFF indi- cator lamp is off. Observe the information onthe PASSENGER AIR BAG OFF indicator lamp (Y page 43).
Your vehicle has two-stage front air bags.
During the first deployment stage, the front
air bag is filled with propellant gas to reduce
the risk of injuries. The front air bag is fully
deployed with the maximum amount of pro-
pellant gas if a second deployment threshold
is reached within a few milliseconds.
The deployment threshold of the Emergency
Tensioning Devices and the air bag are deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre- emptive in nature. Deployment should take
place in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag, nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, air bags may
be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon- gitudinal body members are hit, and sufficient
deceleration occurs as a result.
If the restraint system control unit detects a
side impact or that the vehicle is rolling over, the relevant restraint system components areactivated independently of one another
depending on the apparent type of accident.
If the system determines a need for additional
protection for the vehicle occupants, the
Emergency Tensioning Devices are deployed.
R Side impact air bags and pelvis air bag on
the side of impact, independently of the
Emergency Tensioning Device and the use
of the seat belt on the driver's seat and
outer seats in the second row
- the OCS system detects that the front-
passenger seat is occupied or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other. 58
Occupant safetySafety

How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-dent:
R frontal collision
R side impact
R rollover NECK-PRO head restraints/NECK-
PRO luxury head restraints
Important safety notes G
WARNING
The function of the head restraint may be
impaired if you:
R attach objects such as coat hangers to the
head restraints, for example
R use head restraint covers
If you do so, the head restraints cannot fulfill
their intended protective function in the event of an accident. In addition, objects attached
to the head restraints could endanger other
vehicle occupants. There is an increased risk
of injury.
Do not attach any objects to the head
restraints and do not use head restraint cov-
ers.
Method of operation NECK-PRO head restraints/NECK-PRO luxury
head restraints offer additional protection
against head and neck injuries. In the event of
a rear collision of a certain severity, the NECK-
PRO head restraints/NECK-PRO luxury head
restraints on the driver's and front-passenger
seats are moved forwards and upwards. This
provides better head support.
If the NECK-PRO head restraints/NECK-PRO
luxury head restraints have been triggered in an accident, reset the NECK-PRO head
restraints/NECK-PRO luxury head restraints
on the driver's seat and the front-passenger
seat (Y page 59). Otherwise, the additional protection will not be available in the event of
another rear-end collision. You can see that a NECK-PRO head restraint/NECK-PRO luxury
head restraint has been triggered if it is tiltedforward and can no longer be adjusted.
Mercedes-Benz recommends that you have
the functionality of the NECK-PRO head
restraints/NECK-PRO luxury head restraints
checked at a qualified specialist workshop
after a rear-end collision.
Resetting a triggered NECK-PRO head
restraint/NECK-PRO luxury head
restraint NECK-PRO head restraints
Example: Sedan
Do not insert your finger between the cushion
of the head restraint and the cover. Pay par-
ticular attention while resetting the NECK-
PRO head restraints.
X Tilt the top of the NECK-PRO head restraint
cushion forwards in the direction of
arrow 0043.
X Push the NECK-PRO head restraint cushion
down as far as it will go in the direction of
arrow 0044.
X With your hand flat, firmly push the NECK-
PRO head restraint cushion backwards in
the direction of arrow 0087until it engages.
X Repeat this procedure for the second
NECK-PRO head restraint.
i Resetting the NECK-PRO head restraints
requires a lot of strength. If you have diffi-
culty resetting the NECK-PRO head Occupant safety
59Safety Z

restraints, have this work carried out at a
qualified specialist workshop.
NECK-PRO luxury head restraints Example: Sedan
Do not insert your finger between the cushion
of the head restraint and the cover. Pay par-
ticular attention while resetting the NECK-
PRO luxury head restraints.
X Remove resetting tool 0043from the vehicle
document wallet.
X Slide resetting tool 0043into guide 0044
between the NECK-PRO luxury head
restraint and the rear cover of the head
restraint.
X Push resetting tool 0043downwards until you
hear the head restraint deployment mech-
anism engage.
X Pull out resetting tool 0043.
X With your hand flat, firmly push the NECK-
PRO luxury head restraint cushion back-
wards in the direction of arrow 0087until it
engages.
X Repeat this procedure for the second
NECK-PRO luxury head restraint.
X Put resetting tool 0043back into the vehicle
document wallet.
i If you have difficulty resetting the NECK-
PRO luxury head restraints, have this work carried out at a qualified specialist work-
shop. PRE-SAFE
®
(anticipatory occupant
protection system)
Introduction In certain hazardous situations, PRE-SAFE
®
takes pre-emptive measures to protect the
vehicle occupants.
Important safety notes !
Make sure that there are no objects in the
footwell or behind the seats. There is a dan- ger that the seats and/or objects could be
damaged when PRE-SAFE ®
is activated.
Although your vehicle is equipped with PRE-
SAFE ®
, the possibility of injury in the event of
an accident cannot be ruled out. Always
adapt your driving style to suit the prevailing
road and weather conditions and maintain a
safe distance from the vehicle in front. Drive
carefully.
Function PRE-SAFE
®
intervenes:
R in emergency braking situations, e.g. when
BAS is activated
R in critical driving situations, e.g. when phys-
ical limits are exceeded and the vehicle
understeers or oversteers severely
R on vehicles with the Driving Assistance
package: if BAS PLUS intervenes power-
fully or the radar sensor system detects an
imminent danger of collision in certain sit-
uations
PRE-SAFE ®
takes the following measures
depending on the hazardous situation detec-
ted:
R the front seat belts are pre-tensioned.
R the front-passenger seat is adjusted if it is
in an unfavorable position.
R if the vehicle skids, the sliding sunroof and
the side windows are closed so that only a small gap remains. The panorama roof with 60
Occupant safetySafety

power tilt/sliding panel is completely
closed.
R the air pressure in the side bolsters of the
seat backrests of the front active multicon-
tour seats is raised.
If the hazardous situation passes without
resulting in an accident, PRE-SAFE ®
slackens
the belt pre-tensioning. On vehicles with
active multicontour seats, the air pressure in
the side bolsters is reduced again. All settings
made by PRE-SAFE ®
can then be reversed.
If the seat belt pre-tensioning is not reduced:
X Move the seat backrest or seat back
slightly when the vehicle is stationary.
The seat belt pre-tensioning is reduced and
the locking mechanism is released.
The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. Infor-
mation about the convenience function can
be found under "Belt adjustment"
(Y page 47). PRE-SAFE
®
PLUS (anticipatory occu-
pant protection system PLUS)
Introduction PRE-SAFE
®
PLUS is only available in vehicles
with the Driving Assistance package.
Using the radar sensor system, PRE-SAFE ®
PLUS is able to detect that a head-on or rear-
end collision is imminent. In certain hazard-
ous situations, PRE-SAFE ®
PLUS takes pre-
emptive measures to protect the vehicle
occupants.
Important safety notes The intervention of PRE-SAFE
®
PLUS cannot
prevent an imminent collision.
The driver is not warned about the interven-
tion of PRE-SAFE ®
PLUS.
PRE-SAFE ®
PLUS does not intervene if the
vehicle is backing up. PRE-SAFE
®
PLUS does not perform braking
actions while the vehicle is in motion or when Parking Guidance is active.
Function PRE-SAFE
®
PLUS intervenes in certain situa-
tions if the radar sensor system detects an
imminent head-on or rear-end collision.
PRE-SAFE ®
PLUS takes the following meas-
ures depending on the hazardous situation
detected:
R if the radar sensor system detects that a
head-on collision is imminent, the seat
belts are pre-tensioned.
R if the radar sensor system detects that a
rear-end collision is imminent:
- the brake pressure is increased if the
driver applies the brakes when the vehi-
cle is stationary.
- the seat belts are pre-tensioned.
The PRE-SAFE ®
PLUS braking application is
canceled:
R if the accelerator pedal is depressed when
a gear is engaged
R if the risk of a collision passes or is no lon-
ger detected
R if DISTRONIC PLUS indicates an intention
to pull away
If the hazardous situation passes without
resulting in an accident, the original settings
are restored. Automatic measures after an acci-
dent
Immediately after an accident, the following
measures are implemented, depending on
the type and severity of the impact:
R the hazard warning lamps are activated
R the emergency lighting is activated
R the vehicle doors are unlocked
R the front side windows are lowered Occupant safety
61Safety Z

R
vehicles with a memory function: the elec-
trically adjustable steering wheel is raised
R the engine is switched off and the fuel sup-
ply is cut off
R vehicles with mbrace: automatic emer-
gency call
R vehicles with the hybrid drive system: the
hybrid system and the high-voltage electri-
cal system are deactivated Children in the vehicle
Important safety notes
Accident statistics show that children
secured in the rear seats are safer than chil-
dren secured in the front-passenger seat. For this reason, Mercedes-Benz strongly advises
that you install a child restraint system on a
rear seat. Children are generally better pro-
tected there.
If a child younger than 12 years and under 5 ft
(1.50 m) in height is traveling in the vehicle:
R always secure the child in a child restraint
system suitable for Mercedes-Benz vehi-
cles. The child restraint system must be
appropriate to the age, weight and size of
the child
R be sure to observe the instructions and
safety notes in this section in addition to
the child restraint system manufacturer's
installation instructions
R be sure to observe the instructions and
safety notes on the "Occupant classifica-
tion system (OCS)" (Y page 52)
Do not install a rearward-facing child restraint
system on the center rear seat. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine. In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If the child restraint system is subjected to
direct sunlight, parts may get very hot. Chil-
dren may burn themselves on these parts,
particularly on the metal parts of the child
restraint system. There is a risk of injury.
If you leave the vehicle, taking the child with
you, always ensure that the child restraint
system is not exposed to direct sunlight. Pro- tect it with a blanket, for example. If the childrestraint system has been exposed to direct
sunlight, let it cool down before securing the
child in it. Never leave children unattended in the vehicle.
Always ensure that all vehicle occupants have
their seat belts fastened correctly and are sit- ting properly. Particular attention must be
paid to children.
Observe the safety notes on the seat belt
(Y page 44) and the notes on correct use of
seat belts (Y page 45).
A booster seat may be necessary to achieve
proper seat belt positioning for children over
41 lbs (18 kg) or until they reach a height
where a lap/shoulder belt can be fastened
properly without a booster seat. 62
Children in the vehicleSafety