2015 MERCEDES-BENZ E-Class SEDAN service

The vehicle can be immediately opened
remotely within four days of the ignition being
turned off. After this time, the remote unlock- ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened remotely.
X Contact the following service hotlines:
R USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center.
USA only: alternatively, the vehicle can be
opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is
accessible.
Vehicle remote closing The valet locking feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
X Contact the following service hotlines: R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely Locked Remotely message appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen- ter contacts you and the local law enforce- ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified. 322
FeaturesStowage and features

Vehicle remote malfunction diagnosis
With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During an existing call, vehicle data is transferred to the Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to
the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,this is initiated by the Customer Assistance
Center. You will see the Roadside Assis‐
Roadside Assis‐
tance Connected tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the Request for Request for
vehicle diagnosis received. Start
vehicle diagnosis received. Start
vehicle diagnosis? vehicle diagnosis? message appears in
the display.
X Confirm the message with Yes
Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 157).
X When the Please
Pleasefollow
followthe
theinstruc‐
instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis Vehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the Send
Send
vehicle diagnostics data//(Voice
vehicle diagnostics data//(Voice
connection may be//interrupted dur‐ connection may be//interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center. X
Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Another function of the vehicle remote mal-
function diagnosis is the transfer of service
data to the Customer Assistance Center. If a
service is overdue, the COMAND display
shows a message about various special offersat your workshop.
USA only: this information can also be called
up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 29).
Information on Roadside Assistance
(Y page 25).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the navi-
gation system, you will see the name>
name> has
hasbeen
been saved
saved to
tomemory
memory card.
card.
Do
Do you
you want
want to
tostart
start route
routeguidance?
guidance?
message in the COMAND display. The route is
saved to the SD memory card. Features
323Stowage an d features Z

X
To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
i If you select
No
No, the saved route can be
called up later via the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the sep-
arate COMAND Operating Instructions.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated call.
The data you receive contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane- ously. Different settings are possible for each
area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message.
Triggering the vehicle alarm With this function, you can trigger the vehi-
cle's panic alarm via text message. An alarm
sounds and the exterior lighting flashes.
Depending on the setting, the panic alarm
lasts five or ten seconds. Afterwards, the
alarm switches off.
Garage door opener
General notes The HomeLink
®
garage door opener integra-
ted in the rear-view mirror allows you to oper-
ate up to three different door and gate sys-
tems.
Use the integrated garage door opener only
on garage doors that:
R have safety stop and reverse features and
R meet current U.S. federal safety standards
Once programed, the integrated garage door opener in the rear-view mirror will assume the
function of the garage door system's remote
control. Please also read the operating
instructions for the garage door system.
When programing a garage door opener, park the vehicle outside the garage. Do not run the
engine while programing.
Certain garage door drives are incompatible
with the integrated garage door opener. If you
have difficulty programing the integrated
garage door opener, contact an authorized
Mercedes-Benz Center. 324
FeaturesSto
wage an d features

Alternatively, you can call the following tele-
phone assistance services:
R USA: Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
R Canada: Customer Service at
1-800-387-0100
R HomeLink ®
hotline 1-800-355-3515 (free
of charge)
More information on HomeLink ®
and/or
compatible products is also available online
at http://www.homelink.com.
Notes on the declaration of conformity
(Y page 27).
USA: FCC ID: CB2HMIHL4
Canada: IC: 279B-HMIHL4
Important safety notes G
WARNING
When you operate or program the garage door with the integrated garage door opener, per-
sons in the range of movement of the garage
door can become trapped or struck by the
garage door. There is a risk of injury.
When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming Programming buttons
Pay attention to the "Important safety notes"
(Y page 325). Garage door remote control
0083is not inclu-
ded with the integrated garage door opener.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
X Select one of buttons 0044to0085 to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons 0044to0085 on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp 0043lights up yellow.
Indicator lamp 0043lights up yellow as soon
as button 0044,0087or0085 is programmed for
the first time. If the selected button has
already been programmed, indicator
lamp 0043will only light up yellow after ten
seconds have elapsed.
X Release button 0044,0087or0085. Indicator
lamp 0043flashes yellow.
X To program the remote control: point
garage door remote control 0083towards
buttons 0044to0085 on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button 0084on remote control
0083 until indicator lamp 0043lights up green.
When indicator lamp 0043lights up green:
programming is finished.
When indicator lamp 0043flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code.
X Release button 0084on remote control 0083for
the garage door drive system.
If indicator lamp 0043lights up red: repeat the
programing procedure for the correspond- Features
325Stowage an d features Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Engine compartment
Hood
Important safety notes G
WARNING
If the hood is unlatched, it may open up when the vehicle is in motion and block your view.
There is a risk of an accident.
Never unlatch the hood while driving. G
WARNING
When opening and closing the hood, it may
suddenly fall into the closed position. There is a risk of injury to persons within range of
movement of the hood.
Open and close the hood only when no one is
within its range of movement. G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department. G
WARNING
The engine compartment contains moving
components. Certain components, such as
the radiator fan, may continue to run or start
again suddenly when the ignition is off. There is a risk of injury.
If you need to do any work inside the engine
compartment:
R switch off the ignition
R never reach into the area where there is a
risk of danger from moving components,
such as the fan rotation area
R remove jewelry and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts G
WARNING
The ignition system and the fuel injection sys- tem work under high voltage. If you touch
components which are under voltage, you
could get an electric shock. There is a risk of
injury.
Never touch components of the ignition sys-
tem or fuel injection system when the ignition is switched on. G
WARNING
Hybrid vehicles: be sure to read the "HYBRID" supplement. Otherwise, you could fail to rec-
ognize dangers.
Opening the hood G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. 330
Engine compartmentMaintenance and care

Checking the oil level using the oil dip-
stick G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. Example: vehicles with a gasoline engine
Example: vehicles with a diesel engine
X Pull oil dipstick 0043out of the dipstick guide
tube.
X Wipe off oil dipstick 0043.
X Slowly slide oil dipstick 0043into the guide
tube to the stop, and take it out again.
If the level is between MIN mark 0087and
MAX mark 0044, the oil level is correct.
X If the oil level has dropped to MIN mark 0087
or below, add 1.1 US qt (1.0 liter) engine oil. Adding engine oil G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
If engine oil comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Make sure that engine oil is not spilled next to
the filler neck. Let the engine cool down and
thoroughly clean the engine oil off the com-
ponents before starting the engine. H
Environmental note
When adding oil, take care not to spill any. If
oil enters the soil or waterways, it is harmful to the environment.
! Only use engine oils and oil filters that
have been approved for vehicles with a ser-
vice system. You can obtain a list of the
engine oils and oil filters tested and
approved in accordance with the
Mercedes-Benz Specifications for Service
Products at any Mercedes-Benz Service
center.
Damage to the engine or exhaust system is caused by the following:
R using engine oils and oil filters that have
not been specifically approved for the
service system
R replacing engine oil and oil filters after
the interval for replacement specified by
the service system has been exceeded
R using engine oil additives.
! Do not add too much oil. adding too much
engine oil can result in damage to the 332
Engine compartmentMaintenance and care

engine or to the catalytic converter. Have
excess engine oil siphoned off. Example
X Turn cap 0043counter-clockwise and remove
it.
X Add engine oil.
If the oil level is at or below the MIN mark on
the oil dipstick, add 1.1 US qt (1.0 l)of
engine oil.
X Replace cap 0043on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil dip-
stick (Y page 332).
Further information on engine oil
(Y page 415). Additional service products
Checking coolant level G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized, par- ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 158).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †).
X Turn the SmartKey to position 0in the igni-
tion lock (Y page 157).
X Slowly turn cap 0043half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of marker bar 0087
in the filler neck when cold, there is enough coolant in coolant expansion tank 0044.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0087in the filler Engine compartment
333Maintenance and care Z

neck when warm, there is enough coolant
in expansion tank
0044.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 417).
Adding washer fluid to the windshield
washer system G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages. If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid (Y page 278).
Further information on windshield washer
fluid/antifreeze (Y page 418). Maintenance
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 331).
The multifunction display shows a service
message for several seconds, e.g.:
R Service A in .. days Service A in .. days
R Service A Due
Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A Aor B
B, possibly in connection with a
number or another letter, indicates the type
of service. A
Astands for a minor service and B
B
for a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted. 334
MaintenanceMaintenance and care