2015 MERCEDES-BENZ E-Class SEDAN service

Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive Additive See
SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 Remaining Starts: 16 message
appears in the multifunction display, you can start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop. Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 25).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are particularly irritating to the skin, to mucous Refueling
177Driving and parking Z

X
Unscrew the protective cap from DEF refill
bottle 0087.
X Set DEF refill bottle 0087as shown on the
filler neck and screw it clockwise until it is
hand-tight.
X Press DEF refill bottle 0087downwards.
The DEF tank is filled. This may take up to
one minute.
i To top up between service intervals, fill
the DEF tank with approximately 1 gal
(3.8 l) of DEF. 1 gal (3.8 l)DEF is equivalent
to approximately 2 DEF refill bottles. Then
have the DEF supply checked at a qualified specialist workshop and completely refilled
if necessary.
X Release DEF refill bottle 0087.
When DEF refill bottle 0087is no longer
pressed down, filling stops. DEF refill bottle 0087 can be removed when it has been only
partially emptied.
X Turn DEF refill bottle 0087counter-clockwise
and remove it.
X Install DEF filler cap 0044on the filler neck
and turn it clockwise. X
Replace DEF cover 0043as shown and turn it
clockwise as far as it will go.
X Fold the trunk floor down.
X Close the trunk lid.
X Drive faster than 10 mph (16 km/h).
The Check Additive See Operator's Check Additive See Operator's
Manual
Manual message goes out after approx-
imately one minute.
i If the
Check Additive See Opera‐
Check Additive See Opera‐
tor's Manual
tor's Manual message continues to be shown in the multifunction display, add an
additional bottle of DEF.
For further information on DEF, see
(Y page 415). Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi- cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. Parking
179Driving an d parking Z

!
Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X All vehicles (except AMG vehicles): shift
the transmission to position P.Selector lever in AMG vehicles with P button X
AMG vehicles: when the vehicle is station-
ary, press button 0043.
Using the SmartKey X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
If you then open the driver's door or the
front-passenger door or remove the Smart- Key from the ignition, the automatic trans-
mission shifts to Pautomatically.
If you shift the automatic transmission to N
before switching off the engine, the auto-
matic transmission remains in Neven if the
driver's door or the front-passenger door is opened.
Using KEYLESS-GO
X Press the Start/Stop button (Y page 158).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i If you turn off the engine with the Start/
Stop button, the automatic transmission
shifts to N. If you then open one of the front
doors, the automatic transmission shifts to P.
i In the event of an emergency, the engine
can be turned off while the vehicle is in
motion by pressing and holding the Start/
Stop button for three seconds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the 180
ParkingDriving and parking

unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars:
R Acceleration Acceleration
R Constant
Constant
R Coasting
Coasting
The percent value is the average value of the three bars. The three bars and the mean value
begin at the value of 50%. A higher percent- 182
Driving tipsDriving and pa
rking

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating the on-board computer. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately.
The on-board computer only shows messages
or warnings from certain systems in the mul- tifunction display. You should therefore make sure your vehicle is operating safely at all
times.
If the operating safety of your vehicle is
impaired, pull over as soon as it is safe to do
so. Contact a qualified specialist workshop.
Hybrid vehicles: always read the HYBRID
operating instructions. You could otherwise
fail to recognize dangers e.g. due to high volt-
age.
For an overview, see the instrument panel
illustration (Y page 33). Displays and operation
Coolant temperature display
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The
engine will otherwise be damaged.
The coolant temperature gauge is in the
instrument cluster on the left-hand side
(Y page 33).
Under normal operating conditions and with
the specified coolant level, the coolant tem-
perature may rise to 248 ‡ (120 †). Tachometer
! Do not drive in the overrevving range, as
this could damage the engine.
The red band in the tachometer indicates the
engine's overrevving range. 232
Displays and operationOn-board computer and displays

If track information is stored on the audio
device or medium, the multifunction display
will show the number and title of the track.
Video DVD operation X
Switch on COMAND and select video DVD
(see the separate operating instructions).
X Press the 0059or0065 button on the steer-
ing wheel to select the Audio Audiomenu.
X To select the next/previous scene:
briefly press the 0063or0064 button.
X To select a scene from the scene list
(rapid scrolling): press and hold the 0063
or 0064 button until desired scene 0043has
been reached. Telephone menu
Introduction G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving. X
Switch on the mobile phone (see the man-
ufacturer’s operating instructions).
X Switch on COMAND (see the separate
operating instructions).
X Establish a Bluetooth ®
connection to
COMAND, see the separate operating
instructions.
X Press the 0059or0065 button on the steer-
ing wheel to select the Tel
Tel menu.
You will see one of the following display mes- sages in the multifunction display:
R Phone READY Phone READY or the name of the network
provider: the mobile phone has found a
network and is ready to receive.
R Phone No Service Phone No Service: there is no network
available or the mobile phone is searching
for a network.
Accepting a call X
Press the 0061button on the steering
wheel to accept an incoming call.
If someone calls you when you are in the Tel Tel
menu, a display message appears in the mul- tifunction display.
You can accept a call even if you are not in the
Tel Tel menu.
Rejecting or ending a call X
Press the 0076button on the steering
wheel.
You can end or reject a call even if you are not
in the Tel
Telmenu. Menus and submenus
239On-board computer and displays Z

X
Press the 0076button.
The current selection is displayed.
X Press 0076to confirm.
X Press the 0064or0063 button to set Off
Off,
Standard
Standard orAdaptive
Adaptive.
X Press the 0076button to save the setting.
When Lane Keeping Assist or Active Lane
Keeping Assist is activated, the multifunc-
tion display shows the lane markings as
bright lines in the assistance graphic.
Observe the additional information on the
Lane Keeping Assist drive system
(Y page 222).
Observe the additional information on the
Active Lane Keeping Assist driving system
(Y page 227). Maintenance menu
In the
Service Service menu, you have the following
options:
R Calling up display messages in message
memory (Y page 251)
R Checking the tire pressure electronically
(Y page 369)
R Calling up the service due date
(Y page 335) Settings menu
Introduction In the
Sett Settmenu, you have the following
options:
R Changing the instrument cluster settings
(Y page 243)
R Changing the light settings (Y page 244)
R Changing the vehicle settings
(Y page 246)
R Changing the convenience settings
(Y page 246)
R Restoring the factory settings
(Y page 247)
Instrument cluster Selecting the unit of measurement for dis-
tance
The Display Unit Speed-/Odometer: Display Unit Speed-/Odometer:
function allows you to choose whether cer-
tain displays appear in kilometers or miles in the multifunction display.
X Press the 0059or0065 button on the steer-
ing wheel to select the Sett. Sett.menu.
X Press the 0064or0063 button to select the
Instr. Cluster
Instr. Cluster submenu.
X Press 0076to confirm.
X Press the 0064or0063 button to select the
Display Unit Speed-/Odometer
Display Unit Speed-/Odometer func-
tion.
You will see the selected setting: Km Kmor
Miles
Miles.
X Press the 0076button to save the setting.
The selected unit of measurement for dis-
tance applies to:
R Digital speedometer in the Trip Tripmenu
R Odometer and the trip odometer
R Trip computer
R Current consumption and the range
R Navigation instructions in the Navi
Navimenu
R Cruise control
R DISTRONIC PLUS
R ASSYST PLUS service interval display Menus and submenus
243On-board computer and displays Z

Display messages
Possible causes/consequences and
0050
0050Solutions Radar Sensors
Radar Sensors
Dirty See Opera‐ Dirty See Opera‐
tor's Manual tor's Manual At least one of the following driving systems or driving safety sys-
tems is temporarily restricted or inoperative:
R PRE-SAFE ®
Brake
R COLLISION PREVENTION ASSIST PLUS
R Active Lane Keeping Assist
R Active Blind Spot Assist
R DISTRONIC PLUS
Possible causes are:
R the sensors in the radiator trim and/or in the bumpers are dirty.
R the function of the driving system and/or driving safety system
is impaired due to heavy rain or snow.
A warning tone also sounds.
When the causes stated above no longer apply, the display mes-
sage disappears. All driving systems/driving safety systems are
operative again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 179).
X Switch off the engine.
X Clean the sensors in the following locations (Y page 340):
R in the radiator trim
R in the front bumper
R in the rear bumper, particularly in the middle of the rear
bumper
X Restart the engine.
The display message disappears. 0075
SRS Malfunction SRS Malfunction
Service Required Service Required The restraint system is faulty. The
0075warning lamp also lights
up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop.
Observe the additional information on restraint systems
(Y page 42). Display
messages
257On-board computer and displays Z