Problems with the windshield wipers
Problem
Possible causes/consequences and
0050
0050Solutions The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Windshield wipers
139Lights and windshield wipers Z
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example,
when starting the engine.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 85).
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO. If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 90), you can
continue to start the engine with the Start/
Stop button.
The engine can be turned off while the vehicle is in motion by pressing and holding the
Start/Stop button for approximately three
seconds. This function operates independ-
ently of the ECO start/stop automatic engine switch-off function.
Key positions with KEYLESS-GO 0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 281).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. 158
DrivingDriving and pa
rking
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Vehicles with a diesel engine: turn the
SmartKey to position 2in the ignition lock
(Y page 157).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X Turn the SmartKey to position 3in the igni-
tion (Y page 157) lock and release it as
soon as the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the
engine is warm. Using KEYLESS-GO to start the engine i
The Start/Stop button can be used to
start the vehicle manually without inserting
the SmartKey into the ignition lock. The
Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in
the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 158).
Vehicles with a gasoline engine: the
engine starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. Pulling away
General notes G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i Depress the accelerator carefully when
pulling away.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors drop down.
You can open the doors from the inside at
any time. 160
DrivingDriving and parking
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 353).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a gaso-
line engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 333). Observe the warning
notes as you do so and add coolant if necessary. 164
DrivingDriving and parking
Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
HYBRID vehicles: ensure that you read the
"HYBRID" supplement included in the vehicle
literature. Otherwise, you may not recognize
dangers. Selector lever (AMG vehicles)
Overview of transmission positions Selector lever in AMG vehicles with P button
005D Park position with parking lock
005E Reverse gear 005C
Neutral
005B Drive
Transmission position and drive pro-
gram display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand automatic drive pro-
gram Cor S. 0043
Transmission position display
0044 Drive program display
The current position of the selector lever is
shown by the indicators next to the selector
lever.
The indicators light up when the SmartKey is inserted into the ignition lock. The indicators go out when the SmartKey is removed from
the ignition lock.
Engaging park position P X
When the vehicle is stationary, press but-
ton 0043. Automatic trans
mission
165Driving an d parking Z
DIRECT SELECT lever
Overview of transmission positions 005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
The DIRECT SELECT lever is on the right of the
steering column.
i The DIRECT SELECT lever always returns
to its original position. The current trans-
mission position P,R, Nor Dappears in the
transmission position display in the multi-
function display (Y page 166).
Transmission position and drive pro-
gram display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether
the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand drive program Eor
S.
The current transmission position and drive
program appear in the multifunction display.
i The arrows in the transmission position
display show how and into which transmis-
sion positions you can change using the
DIRECT SELECT lever. 0043
Transmission position display
0044 Drive program display
Engaging park position P !
If the engine speed is too high or the vehi-
cle is moving, do not shift the automatic
transmission directly from Dto R, from Rto
D or directly to P. The automatic transmis-
sion could otherwise be damaged. 005D
Park position with parking lock
005E Reverse gear
005C Neutral
005B Drive
X Push the DIRECT SELECT lever in the direc-
tion of arrow P.
i The automatic transmission shifts into
park position Pautomatically:
R if you open the driver's door while the
vehicle is stationary in transmission posi-
tion Dor R
R if you open the door while traveling at
very low speeds in transmission position
D or R 166
Automatic transmissionDriving and pa
rking
Engaging drive position D
X
If the transmission is in position Ror N:
push the DIRECT SELECT lever down past
the first point of resistance.
X If the transmission is in position P: depress
the brake pedal and push the DIRECT
SELECT lever down past the first point of
resistance. Transmission positions
0045 Park position
Do not shift the transmission into
position P(Y page 179) unless the
vehicle is stationary. The parking
lock should not be used as a brake when parking. Always apply the
parking brake in addition to the
parking lock in order to secure the
vehicle.
If the vehicle electronics are mal-
functioning, the transmission may
be locked in position P. Have the
vehicle electronics checked imme-
diately at a qualified specialist
workshop. 0046 Reverse gear
Only shift the transmission to R
when the vehicle is stationary. 0044 Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
only shift the transmission to posi-
tion Nif the vehicle is in danger of
skidding, e.g. on icy roads.
! Rolling in neutral
Ncan damage
the drive train. 003A Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. This automatic gear shift-
ing behavior is determined by:
R the selected drive program (Y page 169)
R the position of the accelerator pedal
(Y page 168)
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts 168
Automatic transmissionDriving and parking
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Transfer case
! Performance tests may only be carried
out on a 2-axle dynamometer. The brake
system or transfer case could otherwise be
damaged. Contact a qualified specialist
workshop for a performance test.
! To prevent ESP ®
from intervening, the
ignition must be switched off (SmartKey or
the Start/Stop button in position 0or 1) if:
R the parking brake is being tested on a
brake dynamometer.
R the vehicle is being towed with only one
axle raised (not permitted for vehicles
with 4MATIC).
The brake system could otherwise be dam-
aged.
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised,
as doing so will damage the transmission.
This section is only valid for vehicles with 4-
wheel drive (4MATIC). Power is always trans- mitted to both axles. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. Refueling
173Driving and parking
Z