Problems with the windshield wipers
Problem
Possible causes/consequences and
0050
0050Solutions The windshield wipers
are jammed. Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the SmartKey from the
ignition lock.
or X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. Windshield wipers
139Lights and windshield wipers Z
KEYLESS-GO
General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS-
GO function and a detachable Start/Stop but-
ton.
The Start/Stop button must be inserted in the ignition lock and the SmartKey must be in the
vehicle.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
SmartKey positions in the ignition lock. This is only the case if you are not depressing the
brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example,
when starting the engine.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 85).
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO. If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 90), you can
continue to start the engine with the Start/
Stop button.
The engine can be turned off while the vehicle is in motion by pressing and holding the
Start/Stop button for approximately three
seconds. This function operates independ-
ently of the ECO start/stop automatic engine switch-off function.
Key positions with KEYLESS-GO 0043
Start/Stop button
0044 Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 281).
If Start/Stop button 0043has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition. 158
DrivingDriving and pa
rking
G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
Vehicles with a gasoline engine:
the
catalytic converter is preheated for up to
30 seconds after a cold start. The sound of the engine may change during this time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can start the engine in transmission
position Pand N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Vehicles with a diesel engine: turn the
SmartKey to position 2in the ignition lock
(Y page 157).
The 0028 preglow indicator lamp in the
instrument cluster lights up.
X Turn the SmartKey to position 3in the igni-
tion (Y page 157) lock and release it as
soon as the engine is running.
i Vehicles with a diesel engine:
you can
start the engine without preglow if the
engine is warm. Using KEYLESS-GO to start the engine i
The Start/Stop button can be used to
start the vehicle manually without inserting
the SmartKey into the ignition lock. The
Start/Stop button must be inserted in the
ignition lock and the SmartKey must be in
the vehicle. This mode for starting the
engine operates independently of the ECO
start/stop automatic engine start function.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 158).
Vehicles with a gasoline engine: the
engine starts.
Vehicles with a diesel engine: preglow is
activated and the engine starts. Pulling away
General notes G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
! If a warning tone sounds and the
Release Park. Brake Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i Depress the accelerator carefully when
pulling away.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors drop down.
You can open the doors from the inside at
any time. 160
DrivingDriving and parking
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 159). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 353).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. Vehicles with a gaso-
line engine:
The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 333). Observe the warning
notes as you do so and add coolant if necessary. 164
DrivingDriving and parking
Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
HYBRID vehicles: ensure that you read the
"HYBRID" supplement included in the vehicle
literature. Otherwise, you may not recognize
dangers. Selector lever (AMG vehicles)
Overview of transmission positions Selector lever in AMG vehicles with P button
005D Park position with parking lock
005E Reverse gear 005C
Neutral
005B Drive
Transmission position and drive pro-
gram display !
If the transmission position display in the
multifunction display is not working, you
should pull away carefully to check whether the desired transmission position is
engaged. Ideally, you should select trans-
mission position Dand automatic drive pro-
gram Cor S. 0043
Transmission position display
0044 Drive program display
The current position of the selector lever is
shown by the indicators next to the selector
lever.
The indicators light up when the SmartKey is inserted into the ignition lock. The indicators go out when the SmartKey is removed from
the ignition lock.
Engaging park position P X
When the vehicle is stationary, press but-
ton 0043. Automatic trans
mission
165Driving an d parking Z
Opening the fuel filler flap
0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Tire pressure table
0085 Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
or, on vehicles with KEYLESS‑GO: X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Sedan: insert the fuel filler cap into the
bracket on the inside of fuel filler flap 0044.
or X Wagon: insert the fuel filler cap into the
recesses in the fuel filler flap hinge arm
horizontally from above.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off. i
Vehicles with a diesel engine: the filler
neck is designed for refueling at diesel fill-
ing pumps.
i Do not add any more fuel after the pump
stops filling for the first time. Otherwise,
fuel may leak out.
Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Press the fuel filler flap closed until it
engages audibly.
i Close the fuel filler flap before locking the
vehicle. Otherwise, the locking pin of the
central locking prevents the fuel filler flap
from closing.
i If you are driving with the fuel filler cap
open, the 00B6reserve fuel warning lamp
flashes. A message appears in the multi-
function display (Y page 267)
(Y page 267).
In addition, the 00B9Check Engine warning
lamp may light up (Y page 286).
For further information on warning and indi- cator lamps in the instrument cluster, see
(Y page 286). Fuel filler flap emergency release
X
Sedan: open the trunk lid.
X Slide down the parcel net.
X Open the right-hand side trim panel. Refueling
175Driving and parking Z
Heavy and light loads
G
WARNING
If you rest your foot on the brake pedal while
driving, the braking system can overheat. This increases the stopping distance and can even
cause the braking system to fail. There is a
risk of an accident.
Never use the brake pedal as a footrest. Never
depress the brake pedal and the accelerator
pedal at the same time.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If the brakes have been subjected to a heavy load, do not stop the vehicle immediately, but
drive on for a short while. This allows the air- flow to cool the brakes more quickly.
Wet roads If you have driven for a long time in heavy rain
without braking, there may be a delayed reac- tion from the brakes when braking for the first
time. This may also occur after the vehicle has been washed or driven through deep water.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi-
cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance. R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten-
tion to the traffic conditions.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn-
ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! Vehicles with 4MATIC:
function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you are planning
to have the vehicle tested on such a dyna-
mometer, contact an authorized Mercedes- Benz Center to obtain further information
first. Otherwise, you could damage the
drive train or the brake system.
! Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and the ignition must be switched off (Smart-
Key in position 0or 1in the ignition lock or
Start/Stop button in position 0or 1) while
the parking brake is being tested on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. 184
Driving tipsDriving and parking
Display messages
Possible causes/consequences and
0050
0050Solutions 003D
Stop Vehicle See Stop Vehicle See
Operator's Manual Operator's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Pull over and stop the vehicle safely and switch off the engine,
paying attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 179).
X Observe the instructions in the display message 003DSee See
Operator's Manual
Operator's Manual .
X Consult a qualified specialist workshop. 003D
Start Engine See Start Engine See
Operator's Manual Operator's Manual The engine is switched off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window defroster and interior lighting.
X Leave the engine running for a few minutes or drive a long dis-
tance.
The battery is being charged. 00B2
Check Engine Oil Check Engine Oil
At Next Refueling At Next Refueling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
X Check the oil level when next refueling, at the latest
(Y page 332).
X If necessary, add engine oil (Y page 332).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.00B2
Add Check Engine Add Check Engine
Oil Level (Add 1 Oil Level (Add 1
quart) quart) AMG vehicles: the engine oil level is too low.
X Check the oil level when next refueling, at the latest
(Y page 332).
X If necessary, add engine oil (Y page 332).
X Have the engine checked at a qualified specialist workshop if
engine oil needs to be added more often than usual.
! Avoid long journeys with too little engine oil. The engine will
otherwise be damaged.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.com. 266
Display messagesOn-board computer and displays