Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 107).
X Make sure that seat =is adjusted prop-
erly.
Electrical seat adjustment (Y page 108)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat cushion angle so that
your thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjus-
ted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 113).
X Make sure that steering wheel :is adjus-
ted properly.
Adjusting the steering wheel electrically
(Y page 113)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 46).
X Check whether you have fastened seat
belt ;properly (Y page 48).106
Correct driver's seat positionSeats, steering wheel and mirrors
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors in such a way
that you have a good view of road and traf- fic conditions (Y page 116).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror settings with the memory function
(Y page 119). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock. G
WARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Observe the safety notes on "Air bags"
(Y page 50) and "Children in the Vehicle"
(Y page 64). G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as
soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see "Interior care".
R do not transport heavy loads on the
seats. Do not place sharp objects on the
seat cushions, e.g. knives, nails or tools. Seats
107Seats, steering wheel and mirrors Z
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate-
rials, e.g. blankets, coats, bags, seat cov- ers, child seats or booster seats.
! Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
i The head restraints in the front seats are
installed with the NECK-PRO system
(Y page 61). For this reason, it is not pos-
sible to remove the head restraints from
the front seats.
For more information, contact a qualified
specialist workshop. Adjusting the seats
:
Head restraint height
; Seat cushion angle
= Seat height
? Seat fore-and-aft adjustment
A Backrest angle
i If PRE-SAFE ®
is activated and the front-
passenger seat is in an unfavorable posi-
tion, it is moved to a better position.
i You can store the seat settings using the
memory function (Y page 119).
i Vehicles with the through-loading fea-
ture: if you fold down a rear seat backrest, the respective front seat is moved forwards
slightly if necessary. This prevents the
seats from colliding. Adjusting the head restraints
Important safety notes G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not rotate the head restraints of the front
and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Using the fore-and-aft adjustment, adjust the head restraint so that it is as close as possibleto your head.
Observe the important safety notes regarding
the seats (Y page 107).108
SeatsSeats, steering wheel and mirrors
Adjusting the head restraint height
electrically X
Slide switch for head restraint height
adjustment :up or down in the direction
of the arrow.
Adjusting the luxury head restraints X
To adjust the side bolsters of the head
restraint: push or pull right and/or left-
hand side bolster :into the desired posi-
tion.
X To adjust the angle of the head
restraint: push or pull the head restraint in
the direction of arrow ;.
i Adjust the head restraint so that the back
of your head is as close to the head
restraint as possible. Rear seat head restraints Important safety notes
G
WARNING
For your protection, drive only with properly
positioned head restraints.
Adjust the head restraints so that they are as close as possible to your head. This will
reduce the potential for injury to the head andneck in the event of an accident or similar sit-
uation.
Whenever the rear seats are occupied, only
drive the vehicle with the head restraints
installed and engaged. Head restraints are
intended to help reduce injuries during an
accident.
Adjusting the rear seat head restraint
angle X
Pull or push the top of the head restraint
until it is in the desired position.
Removing and installing the rear seat
head restraints G
WARNING
If the head restraints are not installed or not
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level. Seats
109Seats, steering wheel and mirrors Z
Problems with the seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel electri-
cally
:
To adjust the steering wheel height
; To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 115)
R Storing settings (Y page 119) Steering wheel
113Seats, steering wheel and mirrors Z
Problems with the steering wheel heating
Problem
Possible causes/consequences and
M
MSolutions The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Vehicles with a memory function: if there is a
risk of becoming trapped by the steering
wheel, you can also one of the memory func- tion position buttons. The adjustment proc-
ess is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 240).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey is in position 0or 1
must be in the ignition lock (Y page 149).
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once
or
R with the SmartKey: you insert the Smart-
Key into the ignition lock Steering wheel
115Seats, steering wheel and mirrors Z
When you close the driver's door with the
ignition switched on, the steering wheel is
also automatically moved to the previously
set position.
The last position of the steering wheel is
stored when you switch off the ignition or
when you store the setting with the memory
function (Y page 119).
Crash-responsive EASY-EXIT feature If the crash-responsive EASY-EXIT feature is
triggered in an accident, the steering column
will move upwards when the driver's door is
opened. This occurs irrespective of the posi-
tion of the SmartKey in the ignition lock. This makes it easier to exit the vehicle and rescue the occupants.
The crash-responsive EASY-EXIT feature is
only operational if the EASY-EXIT/ENTRY fea-
ture is activated in the on-board computer
(Y page 240). Mirrors
Exterior mirrors
Adjusting the exterior mirrors G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
The exterior mirror on the front-passenger
side reduces the size of the image. Visible
objects are actually closer than they appear.
This means that you could misjudge the dis-
tance from road users traveling behind, e.g. when changing lane. There is a risk of an acci-
dent.
For this reason, always make sure of the
actual distance from the road users traveling
behind by glancing over your shoulder. X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 149).
X Press button :for the left-hand exterior
mirror or button ;for the right-hand exte-
rior mirror.
The indicator lamp in the corresponding
button lights up in red.
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button =as long
as the indicator lamp is lit.
X Press adjustment button =up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window defroster is switched on and the
outside temperature is low. Heating takes a
maximum of ten minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster. 116
MirrorsSeats, steering wheel and mirrors
R
If electrolyte comes into contact with your
skin or hair or is swallowed, seek medical
attention immediately.
R Immediately change out of clothing which
has come into contact with electrolyte.
R If an allergic reaction occurs, seek medical
attention immediately.
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti- glare mode if the following conditions are met
simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror
The mirrors do not go into anti-glare mode if
reverse gear is engaged or if the interior light- ing is switched on. Parking position for the exterior mir-
ror on the front-passenger side
Setting and storing the parking position Using reverse gear
:
Button for the driver's side exterior mirror
; Button for the front-passenger side exte-
rior mirror
= Adjustment button
? Memory button M
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you engage reverse gear. You can store this posi-
tion.
X Stop the vehicle and turn the SmartKey to
position 2in the ignition lock
(Y page 149).
X Press button ;for the exterior mirror on
the front-passenger side.
X Engage reverse gear.
The exterior mirror on the front-passenger
side moves to the preset parking position.
X Use adjustment button =to adjust the
exterior mirror to a position that allows you to see the rear wheel and the curb.
The parking position is stored.
i If you shift the transmission to another
position, the exterior mirror on the front-
passenger side returns to the driving posi-
tion.
Using the memory button
You can position the front-passenger side
exterior mirror in such a way that you can see
the rear wheel on that side as soon as you
engage reverse gear. This setting can be
stored using memory button M?.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 149).
X With the exterior mirror on the front-
passenger side activated, use adjustment
button =to adjust the exterior mirror. In
the exterior mirror, the rear wheel and the
curb should be visible.
X Press memory button M? and one of the
arrows on adjustment button =within
three seconds.
The parking position is stored if the exterior
mirror does not move.
X If the mirror moves out of position, repeat
these steps. 118
MirrorsSeats, steering wheel and mirrors