2015 MERCEDES-BENZ CLS-Class Eco start stop

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children. If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged. Refueling
167Driving and parking Z

G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Vehicles with automatic transmission X
Apply the parking brake firmly.
X All vehicles (except AMG vehicles): shift
the transmission to position P. X
AMG vehicles: when the vehicle is station-
ary, press button :.
X With the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
X With KEYLESS-GO: press the KEYLESS-
GO Start/Stop button (Y page 150).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the SmartKey: if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With KEYLESS-GO: if you then open the driv-
er's or front-passenger door, the automatic
transmission shifts to P.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system: Parking
171Driving and parking Z

Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
Using KEYLESS-GO:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for about three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-off
function. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle. If you brake the vehicle with the parking
brake, the brake lamps will not light up.
X To apply: depress parking brake ;firmly.
When the engine is running, the $(USA
only) or J(Canada only) indicator lamp
lights up in the instrument cluster.
X To release: depress the brake pedal and
keep it depressed.
X Pull release handle :.
When the ignition is switched on or the
engine is running, the $(USA only) or
J (Canada only) indicator lamp goes out
in the instrument cluster. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging. 172
ParkingDriving and parking

If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second. Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof racks when they are not nee-
ded.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits. Driving tips
173Driving and parking Z

R
In order to prevent any salt build-up, apply
the brakes occasionally while paying atten- tion to the traffic conditions.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn- ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to
brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
! Vehicles with 4MATIC:
function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you are planning
to have the vehicle tested on such a dyna-
mometer, contact an authorized Mercedes-
Benz Center to obtain further information
first. Otherwise, you could damage the
drive train or the brake system.
! Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and
the ignition must be switched off (Smart-
Key in position 0or 1in the ignition lock or
Start/Stop button in position 0or 1) while
the parking brake is being tested on a brake
dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system. !
Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or 1)
when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals. To do so, press firmly on the brake pedal when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 71) or of BAS PLUS on
(Y page 71).
The braking characteristics of the vehicle can be seriously impaired if:
R brake pads other than those recommended
are installed
R the recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes The high-performance brake system is only
available on AMG vehicles.176
Driving tipsDriving and parking

X
Briefly pull the cruise control lever towards
you :.
X Remove your foot from the accelerator
pedal.
DISTRONIC PLUS is activated. The first
time it is activated, the current speed is
stored. Otherwise, it sets the vehicle cruise speed to the previously stored value.
Driving with DISTRONIC PLUS Pulling away and driving
X
If you want to pull away with
DISTRONIC PLUS: remove your foot from
the brake pedal.
X Briefly pull the cruise control lever towards
you :.
or
X Accelerate briefly.
Your vehicle pulls away and adapts its
speed to that of the vehicle in front.
If no vehicle is detected in front, your vehi-
cle accelerates to the set speed.
i The vehicle can also pull away when it is
facing an unidentified obstacle or is driving
on a different line from another vehicle. The vehicle then brakes automatically. There is
a risk of an accident. Be ready to brake at all
times.
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle. In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed.
However, the vehicle is only accelerated up to the speed you have stored.
Selecting the drive program
DISTRONIC PLUS supports a sporty driving
style when you have selected the Sor M(AMG
vehicles: S,S+ orM) driving program
(Y page 162). Acceleration behind the vehicle
in front or to the set speed is then noticeably
more dynamic. If you have selected the E
(AMG vehicles: C) driving program, the vehi-
cle accelerates more gently. This setting is
recommended in stop-and-start traffic.
Changing lanes
If you change to the passing lane, DISTRONIC PLUS supports you when:
R you are driving faster than 45 mph
(70 km/h)
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you have switched on the corresponding
turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles. 184
Driving systemsDriving and parking

Stopping
G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (Y page 187).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at
a sufficient distance behind the vehicle in
front. The specified minimum distance is set
using the control on the cruise control lever.
When DISTRONIC PLUS is activated, the
transmission is shifted automatically to posi- tion Pif:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system malfunction occurs.
R the power supply is not sufficient. Setting a speed
X
Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
X To adjust the set speed in 1 mph incre-
ments (1 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;, the last speed
stored is increased or reduced.
X To adjust the set speed in 5 mph incre-
ments (10 km/h increments): briefly
press the cruise control lever up :or
down ;to the pressure point.
Every time the cruise control lever is
pressed up :or down ;, the last speed
stored is increased or reduced.
i If you accelerate to overtake, DISTRONIC
PLUS adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking.
Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y page 186).
i Make sure that you maintain a sufficient
distance to the vehicle in front and comply with the minimum distance as required by Driving systems
185Driving and parking Z

The support provided by the system can be
impaired if:
R there is poor visibility, e.g. due to insuffi-
cient illumination of the road, or due to
snow, rain, fog or spray
R there is glare, e.g. from oncoming traffic,
the sun or reflections (e.g. when the road
surface is wet)
R the windshield is dirty, fogged up, damaged
or covered, for instance by a sticker, in the
vicinity of the camera
R no, or several, unclear lane markings are
present for one lane, e.g. in a construction
area
R the lane markings are worn away, dark or
covered up, e.g. by dirt or snow
R the distance to the vehicle in front is too
small and the lane markings thus cannot be
detected
R the lane markings change quickly, e.g.
lanes branch off, cross one another or
merge
R the road is narrow and winding
R there are strong shadows cast on the road
The system is switched to passive and no lon-
ger assists you by performing steering inter-
ventions if:
R you actively change lanes
R you switch on the turn signal
R take your hands off the steering wheel or do
not steer for a prolonged period of time
i After you have finished changing lanes,
Steering Assist and Stop&Go Pilot are auto- matically active again.
DISTRONIC PLUS Steering Assist does not
provide assistance:
R on very sharp corners
R when a loss of tire pressure or a defective
tire has been detected and displayed.
Pay attention also to the important safety
notes for DISTRONIC PLUS (Y page 181).
The steering interventions are carried out
with a limited steering moment. The system requires the driver to keep his hands on the
steering wheel and to steer himself.
If you do not steer yourself or if you take your
hands off the steering wheel for a prolonged
period of time, the system will first alert you
with a visual warning. A steering wheel sym-
bol appears in the multifunction display. If you have still not started to steer and have not
taken hold of the steering wheel after five
seconds at the latest, a warning tone also
sounds to remind you to take control of the
vehicle. Steering Assist and Stop&Go Pilot are
switched to passive. DISTRONIC PLUS
remains active.
Activating Steering Assist and Stop&Go
Pilot
X Activate the DISTRONIC PLUS with Steer-
ing Assist and Stop&Go Pilot function using
the on-board computer (Y page 236).
The DTR+:
DTR+: Steering Steering Assistant
Assistant On
On mes-
sage appears in the multifunction display.
Steering Assist and Stop&Go Pilot are
active.
Information in the multifunction display If Steering Assist and Stop&Go Pilot are acti-
vated but not ready for a steering interven-
tion, steering wheel symbol :appears in
gray. If the system provides you with support by means of steering interventions, sym-
bol :is shown in green.
Deactivating Steering Assist and Stop&Go Pilot
X Deactivate the DISTRONIC PLUS with
Steering Assist and Stop&Go Pilot function
using the on-board computer
(Y page 236).
The DTR+: Steering Assistant Off DTR+: Steering Assistant Off
message appears in the multifunction dis- 190
Driving systemsDriving and parking