if the vehicle is jacked up on one side, for
example.
Activating X
Make sure that:
R the doors are closed
R the tailgate is closed
Only then is tow-away protection primed.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is primed after
approximately 60 seconds.
Switching off X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
Tow-away protection is switched off auto-
matically.
Deactivating X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start func-
tion or KEYLESS-GO: switch off the engine
using the Start/Stop button and open the
driver's door.
X Press button :.
Indicator lamp ;lights up briefly.
X Lock the vehicle with the key or KEYLESS-
GO.
Tow-away protection is deactivated. Tow-away protection remains deactivated
until:
R the vehicle is unlocked again
R a door is opened and closed again and
R the vehicle is locked again
To prevent a false alarm, deactivate tow-away protection if you lock your vehicle and it:
R is being transported
R is being loaded onto a ferry or car trans-
porter, for example
R is parked on a movable surface, e.g. in a
split-level garage Interior motion sensor
Function When the interior motion sensor is primed, a
visual and audible alarm is triggered if move-
ment is detected in the vehicle interior. This
can occur if someone reaches into the vehicle interior, for example.
Activating X
Make sure that:
R the side windows are closed
R the panorama sliding sunroof is closed
R there are no objects, e.g. mascots, hang-
ing on the rear-view mirror or on the grab handles on the roof trim
This will prevent false alarms.
X Make sure that:
R the doors are closed
R the panorama sliding sunroof is closed
R the tailgate is closed
Only then is the interior motion sensor
primed.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is primed after
approximately 30 seconds. 82
Protection against theftSafety
Switching off
X
Unlock the vehicle with the key or KEY-
LESS-GO.
or X Insert the key into the ignition lock.
or X Press the Start/Stop button.
The key must be in the vehicle.
The interior motion sensor is automatically
switched off.
Deactivating X
Remove the key from the ignition lock.
or X Vehicles with KEYLESS-GO start func-
tion or KEYLESS-GO: switch off the engine
using the Start/Stop button and open the
driver's door.
X Press button :.
Indicator lamp ;flashes several times in
rapid succession.
X Lock the vehicle with the key or KEYLESS-
GO.
The interior motion sensor is deactivated.
The interior motion sensor remains deactiva- ted until:
R the vehicle is unlocked again and
R a door is opened and closed again and
R the vehicle is locked again To prevent a false alarm, deactivate the inte-
rior motion sensor if you lock your vehicle
and:
R people or animals remain in the vehicle
R the panorama sliding sunroof remains open
R the side windows remain open
i UK only:
your vehicle is equipped with a
double-lock function. The doors cannot be
opened from the inside if the vehicle has
been locked with the key (Y page 93).
Deactivate the interior motion sensor
before you lock the vehicle with the key.
The doors can then be opened from the
inside after the vehicle has been locked
from the outside with the key. Observe the
"Important safety notes" (Y page 93). Protection against theft
83Safety Z
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock.
! Keep the key away from strong magnetic
fields. Otherwise, the remote control func-
tion could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the key:
R with electronic devices, e.g. a mobile
phone or another key
R with metallic objects, e.g. coins or metal
film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do not keep the key in the luggage compart-
ment. Otherwise, the key may not be detec-
ted, e.g. when starting the engine using the
Start/Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the out-
side, the double lock function is activated as
standard. It is then not possible to open the
doors from inside the vehicle. You can deac-
tivate the double lock function by deactivat-
ing the interior motion sensor (Y page 83).
The doors can then be opened from the inside after the vehicle has been locked from the
outside. You can open the rear doors from
inside the vehicle if they are not secured by
the child-proof locks (Y page 71). The anti-
theft alarm system is triggered if the door is 86
KeyOpening and closing
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the %and& buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 90). Emergency key element
General notes If the vehicle can no longer be unlocked with
the key or KEYLESS-GO, use the emergency
key element.
If you use the emergency key element to
unlock and open the driver's door or the tail-
gate, the anti-theft alarm system will be trig-
gered (Y page 81).
There are several ways to deactivate the
alarm:
X To deactivate the alarm with the key:
press the %or& button on the key.
or X Insert the key into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni-
tion lock. The key must be in the vehicle.
or X Lock or unlock the vehicle using KEYLESS-
GO. The key must be outside the vehicle.
If you unlock the vehicle using the emergency
key element, the fuel filler flap will not be
unlocked automatically. X
To unlock the fuel filler flap: insert the
key into the ignition lock.
Removing the emergency key element X
Push release catch :in the direction of
the arrow and, at the same time, remove
emergency key element ;from the key.
Further information about:
R unlocking the driver's door (Y page 95)
R unlocking the luggage compartment
(Y page 100)
R locking the vehicle (Y page 96)
Inserting the emergency key element X
Push emergency key element ;com-
pletely into the key until it engages and
release catch :is back in its basic posi-
tion. Battery of the key
Important safety notes G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury.
Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention immediately. Key
89Opening and closing Z
Problem
Possible causes/consequences and
M
MSolutions There is a fault with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the key.
X Have the vehicle and key checked at a qualified specialist work-
shop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Lock (Y page 95) or unlock (Y page 96) the vehicle using the
emergency key element.
X Have the vehicle and key checked at a qualified specialist work-
shop. The engine cannot be
started using the key. the on-board voltage is too low
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work: X Check the starter battery and charge it if necessary
(Y page 359).
or
X Jump-start the vehicle (Y page 360).
or
X Consult a qualified specialist workshop. The engine cannot be
started using the Start/
Stop button. The key is
in the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The key battery is discharged or nearly discharged.
X Check the key battery (Y page 90) and replace it if necessary
(Y page 90).
If this does not work: X Start your vehicle with the key in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. 92
KeyOpening and closing
Use one of the following options to stop the
closing process:
R press the Fbutton on the key.
R pull or press the remote operating switch
on the driver's door.
R press the close button or STOP button on
the tailgate.
R pull the handle on the tailgate. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. If the tailgate is open when the engine is running, particu-
larly if the vehicle is moving, exhaust fumes
could enter the passenger compartment.
There is a risk of poisoning.
Turn off the engine before opening the tail-
gate. Never drive with the tailgate open. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, especially when braking or abruptly changing directions.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and behind the tailgate.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 316).
Do not leave the key in the luggage compart- ment. You could otherwise lock yourself out. The tailgate can be:
R opened and closed manually from outside
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the out- side
R vehicles with EASY-PACK tailgate:
opened/closed automatically from the
inside
R vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: closed with the remote operating
switch on the key
R emergency release activated from the
inside Tailgate obstruction detection with
reversing function
On vehicles with EASY-PACK tailgate, the tail-
gate is equipped with automatic obstacle rec- ognition with a reversing feature. If a solid
object blocks or restricts the tailgate when
automatically opening or closing, the tailgate
is stopped. If the tailgate is stopped during
the closing process, the tailgate automati-
cally opens again slightly. The automatic
obstacle recognition with reversing function
is only an aid. It is not a substitute for your
attentiveness when opening and closing the
tailgate. G
WARNING
The reversing function does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 8 mm of the closing path
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
When closing make sure that no body parts
are in the closing area. Luggage compartment
97Opening and closing
Z
Closing automatically
Vehicles with the EASY-PACK tailgate:
you
can also close the tailgate automatically from
outside the vehicle. Example: vehicles with KEYLESS-GO
X To close: press button :on the tailgate.
or X Vehicles with EASY-PACK tailgate and
KEYLESS-GO or KEYLESS-GO start func-
tion: if the key is located in the immediate
vicinity of the vehicle, press the Fbut-
ton on the key.
You can release the button as soon as the
tailgate starts to close.
Vehicles with EASY-PACK tailgate and
KEYLESS-GO: when the driver's door is
closed you can simultaneously close the tail- gate and lock the vehicle. The KEYLESS-GO
key must be in the rear detection range of the vehicle.
X To close the tailgate and lock the vehi-
cle: press locking button ;on the tailgate.
If KEYLESS-GO detects a key outside the
vehicle within the rear detection range, the
tailgate closes.
The vehicle is locked.
X To stop the closing process : press but-
ton :on the tailgate again.
or
X Pull the handle in the tailgate.
or
X Press the Fbutton on the key until the
tailgate stops. or
X Press or pull the remote operating switch
on the driver's door. Opening and closing automatically
from the inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process.
Use one of the following options to stop the
closing process:
R press the Fbutton on the key
R pull or press the remote operating switch
on the driver's door
R press the closing or locking button on the
tailgate
R pull the handle on the tailgate
! The tailgate swings upwards and to the
rear when opened. Therefore, make sure
that there is sufficient clearance above and
behind the tailgate.
Two warning tones sound while the tailgate is opening or closing.
The opening dimensions of the tailgate can be
found in the "Vehicle data" section
(Y page 410).
Opening and closing automatically You can open the tailgate from the driver's
seat when the vehicle is stationary and
unlocked.
It is only possible to close the tailgate from
the driver's seat on vehicles with the EASY-
PACK tailgate. Luggage compartment
99Opening and closing Z
Opening and closing the side win-
dows
The switches for all side windows are located
on the driver's door. There is also a switch on
each door for the corresponding side window.
The switches on the driver's door take prec-
edence. :
Front left
; Front right
= Rear right
? Rear left
X Turn the key to position 1or 2in the ignition
lock (Y page 165).
X To open manually: press and hold the cor-
responding button.
X To open fully: press the button beyond the
point of resistance and release it.
Automatic operation is started.
X To close manually: pull the corresponding
button and hold it.
X To close fully: pull the button beyond the
point of resistance and release it.
Automatic operation is started.
X To interrupt automatic operation:
press/pull the corresponding switch again.
i If you press/pull the switch beyond the
point of resistance, automatic operation is
started in the corresponding direction. You
can stop automatic operation by pressing/ pulling again.
i You can continue to operate the side win-
dows after switching off the engine or
removing the key. This function remains active for five minutes or until the driver's
or front-passenger door is opened.
i The side windows cannot be operated
from the rear when the override feature for
the side windows is activated (Y page 72). Convenience opening feature
Vehicles with KEYLESS-GO, the KEYLESS-
GO start function, Exclusive Package or
AMG Exclusive Package: you can ventilate
the vehicle before you start driving.
The key can also be used to carry out the fol- lowing functions simultaneously:
R unlock the vehicle
R open the side windows
R open the panorama sliding sunroof and the
roller sunblind
The convenience opening feature can only be
operated using the key.
The "convenience opening" feature is also
available when the vehicle is unlocked.
X Vehicles with Exclusive Package or
AMG Exclusive Package but without
KEYLESS-GO and the KEYLESS-GO start
function: for the following operations,
point the tip of the key at the door handle
on the driver's door. The key must be close
to the driver's door handle.
i Vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: the key must be
in close proximity to the vehicle.
X Press and hold the %button until the
side windows and the panorama sunroof
are in the desired position.
If the roller sunblind of the panorama slid-
ing sunroof is closed, the roller sunblind is
opened first.
X Press and hold the %button once more
until the panorama sliding sunroof reaches the desired position.
X To interrupt convenience opening:
release the %button. 102
Side windowsOpening and closing