Problem
Possible causes/consequences and
M
MSolutions You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Stow luggage or loads preferably in the lug-
gage compartment. Observe the loading
guidelines (Y page 316).
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury. Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked with the key,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate
the double lock function by deactivating the
interior motion sensor (Y page 83). The doors
can then be opened from the inside after the vehicle has been locked from the outside. You
can open the rear doors from inside the vehi- cle if they are not secured by the child-proof
locks (Y page 71). The anti-theft alarm system
is triggered if the door is opened from the
inside. Switch off the alarm (Y page 81). Unlocking and opening the doors
from the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door to close. You could other-
wise damage the door or the side window.
When a door is opened, the side window on
that side opens slightly. When the door is
closed, the side window is raised again. Doors
93Opening and closing Z
Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 25). Running-in notes
Important safety notes
In certain driving and driving safety systems,
the sensors adjust automatically while a cer-
tain distance is being driven after the vehicle has been delivered or after repairs. Full sys-
tem effectiveness is not reached until the end
of this teach-in process.
Brake pads/linings and discs that are either
new or have been replaced only achieve opti- mum braking effect after several hundred kil-
ometres of driving. Compensate for the
reduced braking effect by applying greater
force to the brake pedal. The first 1500 km
If you treat the engine with sufficient care
from the very start, you will be rewarded with excellent performance for the remainder of
the engine's life.
R Drive at varying vehicle speeds and engine
speeds for the first 1500 km.
R Avoid overstraining the vehicle during this
period, e.g. driving at full throttle.
R Change gear in good time, before the rev
counter needle is Ôof the way to the red
area of the rev counter. R
Do not shift down a gear manually in order
to brake.
R Vehicles with automatic transmission:
try to avoid depressing the accelerator
pedal beyond the point of resistance (kick- down).
After 1500 km, you may gradually bring the
vehicle up to full road and engine speeds.
Additional notes on running in Mercedes-
AMG vehicles:
R for the first 1,500 km do not drive at speeds
above 140 km/h.
R only allow the engine to reach a maximum
engine speed of 4,500 rpm briefly.
You should also observe these notes on run-
ning-in if the engine or parts of the drive train on your vehicle have been replaced.
Always observe the maximum permissible
speed. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor-mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers 164
DrivingDriving and parking
Permanent SPEEDTRONIC
You can use the on-board computer to limit
the speed permanently to a value between
160 km/h(e.g. for driving on winter tyres) and the maximum speed (Y page 259).
Shortly before the stored speed is reached, it
appears in the multifunction display.
Permanent SPEEDTRONIC remains active
even if variable SPEEDTRONIC is deactivated.
You cannot exceed the stored limit speed
even if you depress the accelerator pedal
beyond the pressure point (kickdown). DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically to avoid exceeding the set
speed or to maintain the designated distance from the vehicle in front.
Change into a lower gear in good time on long
and steep downhill gradients. Take particular
note of this when driving a laden vehicle. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk of a collision, you will be warned visually and
acoustically. Without your intervention,
DISTRONIC PLUS cannot prevent a collision.
An intermittent warning tone will then sound
and the distance warning lamp will light up in the instrument cluster. Brake immediately to
increase the distance to the vehicle driving in
front, or take evasive action, provided it is
safe to do so.
DISTRONIC PLUS operates in the range
between 0 km/h and 200 km/h.
Do not use DISTRONIC PLUS while driving on roads with steep gradients. Important safety notes G
WARNING
DISTRONIC PLUS does not react to:
R people or animals
R stationary obstacles on the road, e.g. stop-
ped or parked vehicles
R oncoming and crossing traffic
As a result, DISTRONIC PLUS may neither give
warnings nor intervene in such situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake. G
WARNING
DISTRONIC PLUS cannot always clearly rec-
ognise other road users and complex traffic
conditions.
In such cases, DISTRONIC PLUS may:
R give an unnecessary warning and then
brake the vehicle
R neither give a warning nor intervene
R accelerate or brake unexpectedly
There is a risk of an accident.
Continue to drive carefully and be prepared to
brake, particularly if DISTRONIC PLUS warns
you. G
WARNING
DISTRONIC PLUS brakes your vehicle with up to 50% of the maximum possible deceleration.
If this deceleration is not sufficient,
DISTRONIC PLUS alerts you with a visual and
acoustic warning. There is a risk of an acci-
dent.
Apply the brakes yourself in these situations
and try to take evasive action.
! When DISTRONIC PLUS or the HOLD
function is activated, the vehicle brakes
automatically in certain situations. 204
Driving systemsDriving and parking
Ultrasonic sources, such as an automatic
car wash, a lorry's compressed-air brakes
or a pneumatic drill, could cause
PARKTRONIC to malfunction.
PARKTRONIC may not function correctly on uneven terrain.
! Fold in the ball coupling if the trailer tow
hitch is not required. PARKTRONIC meas-
ures the minimum detection range to an
obstacle from the bumper, not the ball cou- pling.
PARKTRONIC is activated automatically when you:
R switch on the ignition
R shift to position D,Ror Non vehicles with
automatic transmission
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
PARKTRONIC is deactivated for the rear area when you establish an electrical connection
between your vehicle and a trailer.
Range of the sensors General notes
PARKTRONIC does not take into account
obstacles located:
R below the detection range, e.g. persons,
animals or objects
R above the detection range, e.g. overhang-
ing loads, tail sections or loading ramps of
goods vehicles :
Example: sensors in the front bumper,
left-hand side
The sensors must be free of dirt, ice and
slush. Otherwise, they may not function cor-
rectly. Clean the sensors regularly, taking
care not to scratch or damage them
(Y page 344).
Range Front sensors
Centre Approx. 100 cm
Corners Approx. 60 cm Driving systems
217Driving and parking Z
Problems with PARKTRONIC
Problem
Possible causes/consequences and
M
MSolutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has been deactivated.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 344).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking and when exit-
ing a parking space. You may also use
PARKTRONIC (Y page 216).
i The active braking application is only
available on vehicles with automatic trans-
mission.
Important safety notes Active Parking Assist is only an aid. It is not a
substitute for your attention to the immediate
surroundings. The responsibility for safe
manoeuvring and parking remains with you. Make sure that no persons, animals or
objects are in the manoeuvring range.
When PARKTRONIC is deactivated, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
cause you to collide with other road users.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as kerbs slowly and not at a
sharp angle. Otherwise, you may damage
the wheels or tyres. 220
Driving systemsDriving and parking
Display messages
Possible causes/consequences and
M
MSolutions J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 192).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. #
Check brake pad Check brake pad
wear wear The brake pads/linings have reached their wear limit.
X Consult a qualified specialist workshop. G
Inoperative
Inoperative One or more main features of the Mercedes-Benz Contact system
are malfunctioning.
X Consult a qualified specialist workshop. Collision Preven‐
Collision Preven‐
tion Assist Plus tion Assist Plus
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual COLLISION PREVENTION ASSIST PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
Once the causes listed above no longer apply, the display message goes out.
COLLISION PREVENTION ASSIST PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 192).
X Restart the engine. Collision Preven‐ Collision Preven‐
tion Assist Plus tion Assist Plus
inoperative inoperative COLLISION PREVENTION ASSIST PLUS is temporarily inoperative
due to a malfunction. Adaptive Brake Assist may also have failed.
X Consult a qualified specialist workshop immediately. Display
messages
273On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions DISTRONIC
DISTRONIC
PLUS
PLUScur‐
cur‐
rently
rently unavailable
unavailable
See Owner's Manual
See Owner's Manual DISTRONIC PLUS is temporarily inoperative.
Possible causes:
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
R the system is outside the operating temperature range
R the on-board voltage is too low.
A warning tone also sounds.
Once the causes listed above no longer apply, the display message goes out.
DISTRONIC PLUS is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 192).
X Restart the engine. DISTRONIC PLUS DISTRONIC PLUS
inoperative inoperative DISTRONIC PLUS is faulty. Adaptive Brake Assist may also have
failed.
A warning tone also sounds.
X Consult a qualified specialist workshop. DISTRONIC DISTRONIC
PLUS
PLUSsus‐
sus‐
pended
pended You have depressed the accelerator pedal. DISTRONIC PLUS is no
longer controlling the speed of the vehicle.
X Remove your foot from the accelerator pedal. DISTRONIC PLUS
DISTRONIC PLUS
- - - km/h - - - km/h An activation condition for DISTRONIC PLUS is not fulfilled.
X Check the activation conditions for DISTRONIC PLUS
(Y page 204). DISTRONIC
DISTRONIC
PLUS
PLUSand
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative DISTRONIC PLUS and SPEEDTRONIC are faulty. A warning tone
also sounds.
X Consult a qualified specialist workshop. Cruise Cruise
control
control and
and
SPEEDTRONIC inop‐
SPEEDTRONIC inop‐
erative erative SPEEDTRONIC and cruise control are malfunctioning.
A warning tone also sounds.
X Consult a qualified specialist workshop. 290
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Tyre press. moni‐
Tyre press. moni‐
tor currently tor currently
unavailable unavailable No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily
malfunctioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the
multifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre press. moni‐ Tyre press. moni‐
tor tor
inoperative
inoperative No
No
wheel sensors
wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The
tyre pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driv-
ing for a few minutes. Tyre press. moni‐ Tyre press. moni‐
tor inoperative tor inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the engine with the transmission in
position
Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P To shift out of P
or N, depress or N, depress
brake and start brake and start
engine engine You have attempted to shift the transmission to position
Ror D
without starting the engine.
X Start the engine.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto
the desired position if you depress the brake pedal. Only then
can the parking lock be deactivated. If you do not depress the
brake pedal, the DIRECT SELECT lever can still be moved but the parking lock remains engaged.
i At transmission fluid temperatures below
Ò20 † you can only
shift out of position Pinto another transmission position when
the engine is running. 294
Display
messagesOn-board computer and displays