Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury.
You must make sure that fuel does not come into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni- tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely. 158
RefuelingDriving and parking
Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X All vehicles (except AMG vehicles): shift
the transmission to position P.X
AMG vehicles: press button:.
X With the SmartKey: turn the SmartKey to
position 0in the ignition lock and remove it.
The immobilizer is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 141).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "Key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically. With the SmartKey:
if you then open the
driver's door or the front-passenger door or
remove the SmartKey from the ignition, the
automatic transmission shifts to Pautomati-
cally.
With the Start/Stop button: if you then
open the driver's door or the front-passenger
door, the automatic transmission shifts to P
automatically.
If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
Using the SmartKey:
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the
ignition lock.
X Insert the SmartKey into the ignition lock.
X Switch on the ignition.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the Smart-
Key in the ignition lock.
If you attempt to turn off the engine when the selector lever is not in position P:
R a message appears in the multifunction dis-
play
R a warning signal sounds Parking
161Driving and parking Z
Electric parking brake
General notes G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or there is a malfunction in the system, it may not be possible to apply
the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it roll- ing away.
X Shift the automatic transmission to posi-
tion P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or
there is a malfunction in the system. Contact a qualified specialist workshop.
The electric parking brake performs a func-
tion test at regular intervals while the engine
is switched off. The sounds that can be heard
while this is occurring are normal. Applying/releasing manually X
To engage: push handle :.
When the electric parking brake is applied, the red F(USA only) or !(Canada
only) indicator lamp lights up in the instru-
ment cluster.
The electric parking brake can also be
applied when the SmartKey is removed.
X To release: pull handle:.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument clus-
ter goes out.
The electric parking brake can only be
released:
R when the SmartKey is in position 1or 2in
the ignition lock (Y page 141) or
R if the ignition was switched on using the
Start/Stop button
Applying automatically The electric parking brake is automatically
applied when the transmission is in position
P
and:
R the engine is switched off or
R the driver is not wearing a seat belt and the
driver's door is opened.
To prevent the electric parking brake from
being automatically applied, pull handle :.162
ParkingDriving and parking
The electric parking brake is also engaged
automatically if:
R DISTRONIC PLUS brings the vehicle to a
standstill or
R the HOLD function is keeping the vehicle
stationary
R Active Parking Assist is keeping the vehicle
stationary
In addition, at least one of the following con-
ditions must be fulfilled:
R there is a system malfunction.
R the power supply is insufficient.
R the vehicle is stationary for a lengthy
period.
The red F(USA only) or !(Canada
only) indicator lamp in the instrument cluster goes out.
The electric parking brake is not automati-
cally engaged if the engine is switched off by
the ECO start/stop function.
Releasing automatically Your vehicle's electric parking brake is auto-
matically released if all of the following con-
ditions are met:
R the engine is running.
R the transmission is in position Dor R.
R the seat belt has been fastened.
R you depress the accelerator pedal.
If the transmission is in position R, the trunk
lid must be closed.
If your seat belt is not fastened, the following conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed.
R you have shifted out of transmission posi-
tion Por you have previously driven faster
than 2 mph (3 km/h).
Ensure that you do not depress the acceler-
ator pedal unintentionally. Otherwise the
parking brake will be released and the vehicle will start to move. Emergency braking The vehicle can also be braked during an
emergency by using the electric parking
brake.
X While driving, push handle :of the electric
parking brake (Y page 162).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking
brake handle :is depressed, the greater
the braking force.
During braking:
R a warning tone sounds
R the Release park. brake
Release park. brake message
appears
R the red F(USA only) or !(Canada
only) indicator lamp in the instrument clus- ter flashes
When the vehicle has been braked to a stand- still, the electric parking brake is engaged. Parking the vehicle for a long period
If you leave the vehicle parked for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked for longer than
six weeks, the vehicle may suffer damage as a result of lack of use.
X Visit a qualified specialist workshop and
seek advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available Driving tips
163Driving and parking
Z
with limitations, or not at all. This could affect,
for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h), the vehicle covers
a distance of 44 ft (approximately 14 m) per
second.
Drive sensibly – save fuel Observe the following tips to save fuel:
R The tires should always be inflated to the
recommended tire pressure.
R Remove unnecessary loads.
R Remove roof racks when they are not nee-
ded.
R Warm up the engine at low engine speeds.
R Avoid frequent acceleration or braking.
R Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain. Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits.
These systems only work at peak efficiency if they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, only have work on the engine carried
out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. 164
Driving tipsDriving and parking
If there is no vehicle in front, DISTRONIC
PLUS operates in the same way as cruise
control.
If DISTRONIC PLUS detects that the vehicle in front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed. The vehicle is only accelerated up to the
speed you have stored.
Selecting the drive program
DISTRONIC Plus supports a sporty driving
style when you have selected the Sor Mdriv-
ing program (Y page 153). Acceleration
behind the vehicle in front or to the set speed is then noticeably more dynamic. If you have
selected the E(AMG vehicles: C) drive pro-
gram, the vehicle accelerates more gently.
This setting is recommended in stop-and-
start traffic.
Changing lanes
If you change to the passing lane, DISTRONIC PLUS supports you when:
R you are driving faster than 70 km/h
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small. Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
For further information on deactivating
DISTRONIC PLUS (Y page 176).
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
i Depending on the specified minimum dis-
tance, your vehicle will come to a standstill
at a sufficient distance behind the vehicle in
front. The specified minimum distance is
set using the control on the cruise control
lever. 174
Driving systemsDriving and parking
When the HOLD function is activated, the
transmission is shifted automatically to posi- tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
The electric parking brake secures the vehicle automatically if DISTRONIC PLUS is activated
when the vehicle is stationary and:
R a system malfunction occurs.
R the power supply is not sufficient.
If a malfunction in the electric parking brake
occurs, then the transmission may also be
shifted into position Pautomatically.
Setting a speed :
To store the current speed or a higher
speed
; To store the current speed or a lower
speed
Keep in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the speed set.
X Press the cruise control lever up :for a
higher speed or down ;for a lower speed.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal. If you accel-
erate to overtake, DISTRONIC PLUS
adjusts the vehicle's speed to the last
speed stored after you have finished over-
taking. Setting the specified minimum distance You can set the specified minimum distance
for DISTRONIC PLUS by varying the time span between one and two seconds. With this func-
tion, you can set the minimum distance that
DISTRONIC PLUS keeps to the vehicle in
front, dependent on vehicle speed. You can
see this distance in the multifunction display
(Y page 176).
i Make sure that you maintain the mini-
mum distance to the vehicle in front as
required by law. Adjust the distance to the
vehicle in front if necessary. X
To increase: turn control=in direc-
tion ;.
DISTRONIC PLUS then maintains a greater distance between your vehicle and the
vehicle in front.
X To decrease: turn control=in direc-
tion :.
DISTRONIC PLUS then maintains a shorter
distance between your vehicle and the
vehicle in front. Driving systems
175Driving and parking Z
R
the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
(Y page 179).
Activation conditions You can activate the HOLD function if:
R the vehicle is stationary
R the engine is running or if it has been auto-
matically switched off by the ECO start/
stop function
R the driver's door is closed or your seat belt
is fastened
R the electric parking brake is released
R DISTRONIC PLUS is deactivated
R the transmission is in position D,Ror Non
vehicles with automatic transmission
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission
is in position Dor R.
R the transmission is in position Pon vehicles
with automatic transmission.
R you depress the brake pedal again with a
certain amount of pressure until :disap-
pears from the multifunction display.
R you activate DISTRONIC PLUS.
R you secure the vehicle using the electric
parking brake.
i After a time, the electric parking brake
secures the vehicle and relieves the service brake.
When the HOLD function is activated, the
transmission is shifted automatically to posi- tion Pif:
R the driver's seat belt is not fastened and the
driver's door is open.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
The electric parking brake secures the vehicle
automatically if the HOLD function is activa-
ted when the vehicle is stationary and:
R a system malfunction occurs.
R the power supply is not sufficient. Driving systems
179Driving and parking Z