2015 MERCEDES-BENZ CLA-Class air condition

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 22
Introduction

In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety. 24
Introduction

QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res- cue card contains the most important infor-
mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information under https://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal-
functions, and user settings. This may include information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi-
cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or to further optimize and develop vehicle func-
tions. COMAND/mbrace (Canada: TELEAID)
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may be compiled through COMAND or the mbrace
system.
For additional information please refer to the COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is
recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by the EDR under normal driving conditions andno personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC 26
Introduction

Knee bags
Driver's knee bag
:deploys under the steer-
ing column and front-passenger knee bag ;
under the glove box. The driver's and front-
passenger knee bags are triggered together
with the front air bags.
The driver's and front-passenger knee bags
offer additional thigh, knee and lower leg pro-
tection for the occupants in the front seats.
Side impact air bags G
WARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags
:and rear side
impact air bags ;deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers additional thorax protection. It also offers
additional pelvis protection for occupants in
the front seats. However, it does not protect
the:
R head
R neck
R arms
In the event of a side impact, the side impact
air bag is deployed on the side on which the
impact occurs.
The side impact air bag on the front-
passenger side (front) deploys under the fol-
lowing conditions:
R the OCS system detects that the front-
passenger seat is occupied or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the side impact air bag on the front-
passenger side deploys if an appropriate acci- dent situation occurs. In this case, deploy-
ment is independent of whether the front-
passenger seat is occupied or not.
Window curtain air bags Window curtain air bags
:are integrated
into the side of the roof frame and deployed in
the area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head. 48
Occupant safetySafety

However, it does not protect the chest or
arms.
In the event of a side impact, the window cur-
tain air bag is deployed on the side on which
the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 54). Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS)
categorizes the person in the front-passenger
seat. Depending on that result, the front-
passenger front air bag and front-passenger
knee bag are either enabled or deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
Prerequisites To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, OCS may produce a false classi-
fication, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. The entire base of the
child restraint system must always rest on the
seat cushion of the front-passenger seat. The
backrest of the forward-facing child restraint system must lie as flat as possible against the
backrest of the front-passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat back-
rest and the head restraint position accord-
ingly.
Only then can OCS be guaranteed to function correctly. Always observe the child restraint
system manufacturer's installation instruc-
tions.
Operation of Occupant Classification
System (OCS) :
PASSENGER AIR BAG ON indicator lamp
; PASSENGER AIR BAG OFF indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six second s. Occu
pant safety
49Safety Z

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Y
page 51).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 49).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R unoccupied
R occupied by the
weight of a child up
to 12 months old in a
child restraint sys-
tem OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos- sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not install a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a
suitable rear seat.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. Occupant safety
53Safety Z

R
Front air bags as well as driver's and front-
passenger knee bags
R Window curtain air bag, if the system deter-
mines that deployment can offer additional
protection to that provided by the seat belt
The front-passenger front air bag is activated
or deactivated depending on the person on
the front-passenger seat. The front-
passenger front air bag can only deploy in an accident if the PASSENGER AIR BAG ON indi-
cator lamp is lit. Observe the information on
the PASSENGER AIR BAG indicator lamps
(Y page 41).
Your vehicle has two-stage front air bags.
During the first deployment stage, the front
air bag is filled with propellant gas to reduce
the risk of injuries. The front air bag is fully
deployed with the maximum amount of pro-
pellant gas if a second deployment threshold
is reached within a few milliseconds.
The activation threshold of the Emergency
Tensioning Devices and the air bag are deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre- emptive in nature. Deployment should take
place in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen-
tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag.
Nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the case if only parts which are relatively easily
deformed are affected and the rate of decel- eration is not high. Conversely, air bags may
be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact or if the vehicle rolls over, the
applicable components of the restraint sys-
tem are activated independently of each
other depending on the apparent type of acci-
dent.
R Side impact air bags on the side of impact,
independently of the Emergency Tension-
ing Device and the use of the seat belt on
the driver's seat and outer seats in the sec- ond row
The side impact air bag on the front-
passenger side (front) deploys under the
following conditions:
- the OCS system detects that the front-
passenger seat is occupied or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
R Emergency Tensioning Device, if the sys-
tem determines that deployment can offer
additional protection in this situation
R Window curtain air bags on the driver's and
front-passenger side in certain situations
when the vehicle rolls over, if the system
determines that deployment can offer addi-
tional protection to that provided by the
seat belt
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other. Occupant safety
55Safety Z

Driving safety systems
Overview of driving safety systems
In this section, you will find information about the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
(Y page 63)
R BAS (Brake Assist System) (Y page 64)
R COLLISION PREVENTION ASSIST PLUS
(Y page 64)
R ESP ®
(Electronic StabilityProgram)
(Y page 67)
R EBD (Electronic Brake forceDistribution)
(Y page 70)
R ADAPTIVE BRAKE (Y page 70)
R STEER CONTROL (Y page 70) Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of an accident nor
override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for maintaining
the distance to the vehicle in front, for vehicle speed, for braking in good time, and for stay-ing in lane. Always adapt your driving style to
suit the prevailing road and weather condi-
tions and maintain a safe distance from the
vehicle in front. Drive carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tires and the
road surface. Please pay special attention to
the notes on tires, recommended minimum
tire tread depths, etc. (Y page 318).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. Only in this way will the driving safety systems described in this section work as
effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out when the engine is running.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 63). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information on the ABS warning lamp (Y page 250) and
display messages which may be shown in the
instrument cluster (Y page 218).
ABS works from a speed of about 5 mph
(8 km/ h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal. Driving safety systems
63Safety Z