Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Key
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
If you attach heavy or large objects to the key, the key could be unintentionally turned in the
ignition lock. This could cause the engine to
be switched off. There is a risk of an accident.
Do not attach any heavy or large objects to the
key. Remove any bulky keyrings before insert-
ing the key into the ignition lock. !
Keep the key away from strong magnetic
fields. Otherwise, the remote control function could be affected.
Strong magnetic fields can occur in the vicin-
ity of powerful electrical installations.
Do not keep the key: R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
Vehicles with KEYLESS-GO start function: do
not keep the key in the luggage compartment.
Otherwise, the key may not be detected, e.g.
when starting the drive system using the Start/
Stop button.
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle.
If the vehicle has been locked from the outside, the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 69). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. You can open the rear doors from inside the vehicle if they are not
secured by the child-proof locks (Y page 60).
The anti-theft alarm system is triggered if the
door is opened from the inside. Switch off the
alarm (Y page 68). G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle. Key
71Opening and closing Z
Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Running-in notes
In certain driving and driving safety systems, the sensors adjust automatically while a certain dis-
tance is being driven after the vehicle has been delivered or after repairs. Full system effective- ness is not reached until the end of this teach-in
process.
Brake pads/linings and discs that are either new or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking
effect by applying greater force to the brake
pedal. Driving
Important safety notes
G
WARNING
Objects in the driver's footwell may restrict
the clearance around the pedals or block a
depressed pedal. This jeopardises the oper-
ating and road safety of the vehicle. There is a risk of an accident.
Stow all objects securely in the vehicle so that
they do not get into the driver's footwell.
Always fit the floormats securely and as pre-
scribed in order to ensure that there is always sufficient room for the pedals. Do not use
loose floormats and do not place several floor- mats on top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off.
! Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be Driving
125Driving and parking Z
Further information on situations where an indi-
cator lamp either fails to go out after starting the drive system or lights up while driving
(Y page 215).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the key.
You can only switch between Start/Stop button
mode and key operation when the vehicle is sta- tionary.
You must also engage park position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as
the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Vehicles with an electric motor generate signif- icantly less noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave unpredictably.
The vehicle can be equipped with a sound gen-
erator. The sound generator is activated so that other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds.
Starting procedure using the Start/
Stop button The Start/Stop button can be used to start the
vehicle manually without inserting the key into
the ignition lock. The key must be in the vehicle
and the Start/Stop button must be inserted in
the ignition lock. Driving
127Driving and parking Z
Drive program S (Sport)
Drive program
Sis characterised by the follow-
ing:
R the vehicle exhibits sporty driving character-
istics
R the entire power output can be utilised by
depressing the accelerator pedal.
E+ (Economy Plus) Drive program
E+is characterised by the fol-
lowing:
R reduced torque and significantly reduced
power. This supports an especially efficient
and even driving style and results in a reduc-
tion in speed to approximately 110 km/h.
R the vehicle pulling away more gently in
forward gear unless the accelerator pedal is
depressed fully.
R the wheels are less likely to spin.
R particularly efficient overrun.
R full power output by using kickdown.
R the performance of the air-conditioning and
heating systems is reduced. Steering wheel gearshift paddles
Manually adjustable recuperation :
Left-hand steering wheel gearshift paddle -
; Right-hand steering wheel gearshift paddle
+
You can increase or reduce recuperation in over-
run mode using the steering wheel gearshift
paddles. When you remove your foot from the
accelerator pedal, recuperation occurs. The
electric motor is then used as a alternator and
energy is recovered while driving. The recuper- ated electrical energy is stored in the high-volt-
age battery. A higher energy recuperation level
means that the vehicle is braked more power-
fully.
If necessary, counteract the reduced regenera-
tive braking effect by applying the brake your-
self.
Information on the Recuperative Braking Sys-
tem (Y page 67).
X To decrease recuperation: pull right-hand
steering wheel gearshift paddle ;.
X To increase recuperation: pull left-hand
steering wheel gearshift paddle :.
The various recuperation levels are shown in the
transmission position display once Dhas been
selected (Y page 129).
The following recuperation levels are available in
overrun mode:
R no recuperation (D +
, coasting mode)
R moderate recuperation ( D)
R high recuperation ( D-
)
R recuperation depending on the traffic situa-
tion (D AUTO
, radar-based)
You can see the intensity of recuperation in
overrun mode by reading the recuperation per-
formance value shown in the power display
(Y page 173).
Every time drive position Dis selected, the
transmission switches into recuperation level
D AUTO
automatically.
The various different levels are to be used under the following conditions: D
+ Driving without much braking and
without the presence of obstacles
or sharp bends
The vehicle retains the maximum
possible amount of kinetic
energy. D
Normal driving132
TransmissionDriving and pa
rking
D
- Sporty driving or driving on a
downhill gradient
The brake pedal does not need to
be used as often because the
extent of the deceleration is
greater than in D.
Energy use when decelerating is
considerably higher than when
the vehicle is braked with the
brake pedal. D
AUTO
(radar-
based) The intensity of recuperation is
automatically adjusted to the cur-
rent traffic situation.
Default setting In levels
Dand D-
, deceleration can be control-
led in an infinitely variable manner using the
accelerator pedal.
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum design
speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself.
Radar-based recuperation The vehicle uses the sensors of COLLISION PRE-
VENTION ASSIST PLUS during radar-based
recuperation (D AUTO
). The sensors detect the
distance to the vehicle ahead and its speed. The intensity of recuperation is then automatically
adjusted to the current traffic situation.
The range can then be increased by storing
energy efficiently. Adjustment is infinitely vari-
able from overrun mode (no recuperation) to
maximum recuperation.
Maintain sufficient distance to the vehicle in
front. Mercedes-Benz recommends that you activate COLLISION PREVENTION ASSIST PLUS
as a visual and acoustic aid.
Examples of radar-based recuperation:
R Approaching a slower vehicle, a decelerating
vehicle or when following a vehicle downhill.
Your vehicle decelerates slightly and increa-
ses recuperation.
R Driving when no vehicle is detected in front or
when a vehicle is detected in the far distance or an accelerating vehicle is detected. Your
vehicle switches to overrun mode at higher
speeds.
R Driving on a steep downhill slope. Accelera-
tion downhill is reduced and recuperation is
increased. This is comparable with shifting
down when driving downhill.
X To activate radar-based recuperation: pull
steering wheel gearshift paddle :or;
towards you and hold for about one second.
X To deactivate radar-based recuperation:
briefly pull steering wheel gearshift paddle
:
or ; towards you.
If you change between radar-based and manual
recuperation, the following levels are activated
depending on the selection via the steering
wheel gearshift paddles: :
Steering wheel
gearshift paddle - selects
D-
(maximum
recuperation) ;
Steering wheel
gearshift paddle + selects
D+
(overrun) In particular, the function of the radar sensors
can be impaired in the case of:
R
dirt on the sensors or obscured sensors
R snow or heavy rain
R interference by other radar sources
R strong radar reflections, for example, in multi-
storey car parks
R a narrow vehicle travelling in front, e.g. a
motorcycle
R a vehicle travelling in front on a different line
Following damage to the front end of the vehicle, have the radar sensor settings and operation
checked at a qualified specialist workshop
immediately. This also applies to collisions at
slow speeds where there is no visible damage to the front of the vehicle.
If the radar sensors are not available, the system
switches automatically to level Dwith moderate Transmission
133Driving and parking Z
i
Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
The indicator lamps in the vehicle socket and on the charging cable may stay on for up to
30 seconds after the charging cable has been
disconnected.
When the battery is charged:
X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 second s. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Remove the charging cable from the mains
socket.
X Stow the charging cable safely in the vehicle
(Y page 140).
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charging a high-voltage battery at a
charging station/wallbox
General notes When charging your vehicle from a wallbox, use
the three-phase 32 A charging cable supplied.
The charging cable is stored in a bag in the boot.
Only use charging cables that have been tested
and approved by the manufacturer for charging
the high-voltage battery in an electric vehicle.
Observe the "Important safety notes"
(Y page 134). Charging communication at a charging
station The charging station first has to be activated
before you can charge at a charging station. You
can activate the charging station by using an
RFID card or via telephone activation. Observe
the on-site operator instructions for the charg-
ing station.
When the vehicle is connected to the charging
station, information and details on technical
parameters are exchanged. It can thus take up
to 30 seconds for the charging process to begin.
Connecting the charging cable :
To open the charge socket flap
; Tyre pressure table
= Socket cap
? Reference sticker (voltage range)
A Left indicator lamp Ì
B Right indicator lamp Ý
C Vehicle socket
D Warning sticker (charging cable)
X Shift the DIRECT SELECT lever to position P.
X Switch the ignition off. 142
High-voltage batteryDriving and parking
X
Press the charge socket flap in the direction
of arrow :.
The charge socket flap swings up.
X Remove socket cap =.
X Insert the charging cable connector into vehi-
cle socket Cto the stop.
X Wallbox without a preinstalled cable: insert
the charging cable connector into the power
socket of the wallbox to the stop.
The high-voltage battery is charging.
The Ý right indicator lamp Bon vehicle
socket Cflashes green.
The vehicle must not be moved while the charg-
ing cable is connected or during charging.
i Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the
charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
i The indicator lamps in the vehicle socket
and on the charging cable may remain on for
up to 30 seconds after the charging cable has
been disconnected.
When the battery is charged: X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 seconds. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Wallbox without a preinstalled cable: where
necessary, remove the charging cable from
the wallbox and stow it safely in the vehicle.
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charge socket flap emergency
release
The emergency release is located behind the
side trim panel in the luggage compartment.
X
Open the tailgate.
X Open cover ;on the left-hand side of the
luggage compartment (Y page 106).
X Pull emergency release :on the cable.
The charge socket flap is unlocked.
i The cable of emergency release
:does not
need to be detached.
X Open the charge socket flap.
i Lock and then unlock the vehicle several
times after opening the emergency release.
The cable is then automatically returned to its
initial position by an actuator. You can start
charging after you have unlocked the vehicle
again. Pay particular attention to the indicator lamps on the vehicle socket (Y page 144). High-voltage battery
143Driving and parking Z
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage. If the on-board voltage is low or if there
is a malfunction in the system, it may not be
possible to apply the released parking brake or
to shift the transmission to the Pposition.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the drive system
is switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be applied
when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 126) or
R if the ignition was switched on using the
Start/Stop button 146
ParkingDriving and parking