
Windows misted up on the outside
X
Activate the windscreen wipers.
X Set the air distribution to PorO.
i You should only select this setting until the
windscreen is clear again. Rear window heating
General notes The rear window heating has a high current
draw. You should therefore switch it off as soon
as the window is clear. It otherwise switches off automatically after several minutes.
If the battery voltage is too low, the rear window
heating may switch off.
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 126).
X Press the ¤button.
The indicator lamp in the ¤button lights
up or goes out. Operating the climate control system
119Climate control

Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heating
has switched off prema-
turely or cannot be acti-
vated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heating
can be activated again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you activate air-recirculation mode, the win-
dows can mist up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows misting up.
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 126).
X To activate: press theebutton.
The indicator lamp in the ebutton lights
up.
Air-recirculation mode is activated automati-
cally:
R at high outside temperatures
R at high levels of pollution
When air-recirculation mode is activated auto-
matically, the indicator lamp in the ebutton
is not lit. Outside air is added after about
30 minutes.
X To deactivate: press theebutton.
The indicator lamp in the ebutton goes
out. i
Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 7 †
R after approximately five minutes if the
"Cooling with air dehumidification" func-
tion is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 7 † if
the cooling with air dehumidification func-
tion is activated Convenience opening or closing using
the air-recirculation button G
WARNING
When using convenience closing, you could
become trapped within the sweep of the clos- ing window. There is a risk of injury.
Monitor the entire closing procedure when
using convenience closing. When closing,
make sure that no one has any parts of the
body within the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury.
When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, immediately press
the W switch in the door to stop the move-
ment of the side windows. To continue closing
the side window, pull on the Wswitch. 120
Operating the climate control systemClimate control

X
Convenience closing feature: press and
hold the ebutton until the side windows
are closed.
The indicator lamp in the ebutton lights
up. Air-recirculation mode is activated.
If parts of the body are in the closing area during convenience closing, proceed as follows:
X Press the Wbutton for opening/closing
the side windows.
The side windows stop.
X To then open the side windows, press the
W button again.
or
X Press the ebutton for longer than two
seconds.
The side windows move in the opposite direc- tion.
X Convenience opening feature: press and
hold the ebutton until the side windows
are opened. The side windows move back to
their original positions.
The indicator lamp in the ebutton goes
out. Air-recirculation mode is deactivated.
Notes on the reversing feature for the side win-
dows (Y page 82).
If you open the side windows manually after
closing them using the convenience closing fea- ture, they will remain in this position when
opened using the convenience opening feature. Pre-entry climate control via key
Before getting in, the vehicle interior can be
briefly warmed or ventilated in advance. In addi- tion, the air from the air vent can be pre-cooled.
The high-voltage battery must be sufficiently
charged before the "Pre-entry climate control
via key" function can be activated.
Activating/deactivating the pre-entry cli-
mate control (via key)
When the vehicle is unlocked using the key or
KEYLESS-GO, the climate control functions are
activated.
The pre-cooling and pre-heating climate control functions last up to 5 minutes.
When the vehicle is pre-cooled, the following
functions are activated as necessary:
R Automatic climate control
R Cooling with air dehumidification
R Blower When the vehicle is pre-heated, the following
functions are activated as necessary:
R Automatic climate control
R Blower
R Seat heating
R Windscreen heating
R Rear window heating
Pre-entry climate control is automatically
switched off when operational readiness mode
is requested.
Activating/deactivating pre-entry climate
control (via key)
You can activate and deactivate the pre-entry
climate control (via key) function using the on-
board computer in the E-CELL
E-CELL submenu
(Y page 185).
i If the charge status of the high-voltage bat-
tery is below the specified minimum charge
status, pre-entry climate control will not be
activated even if it has been set. Pre-entry climate control at departure
time and immediate pre-entry climate control
Important safety notes G
WARNING
If persons (particularly children) are exposed
to heat or cold for a prolonged period, there is a risk of serious or even fatal injuries. Never
leave persons (particularly children) unatten-
ded in the vehicle.
General notes Using the "Pre-entry climate control at depar-
ture time" function, you can cool or heat the
vehicle interior prior to the desired departure
time.
When using the "Pre-entry climate control at
departure time" function, the charge status of
the high-voltage battery must be higher than the
specified minimum charge status.
The running time of the climate control may be
reduced if:
R the vehicle is not connected to an electric
power supply
R the high-voltage battery is not fully charged Operating the climate control system
121Climate control Z

With active "Pre-entry climate control at depar-
ture time" the charge status of the high-voltage
battery can be reduced, even if the charge cable connector is connected.
In certain situations, the desired interior tem-
perature cannot be reached.
When the vehicle is cooled, the following func-
tions are activated as necessary:
R Automatic climate control
R cooling with air dehumidification
R blower
When the vehicle is heated, the following func-
tions are activated as necessary:
R Automatic climate control
R Blower
R Seat heating
R Windscreen heating
R Rear window heating
"Immediate pre-entry climate control" is auto-
matically switched off when operational readi-
ness mode is requested.
Setting the departure time You can set a departure time for the "Pre-entry
climate control at departure time". Your vehicle
will then be cooled or heated until the desired
temperature is reached in time for the set depar-
ture time. "Pre-entry climate control at depar-
ture time" will be activated a maximum of
35 minutes before departure. If the departure is delayed, the vehicle will be heated or cooled fora further five minutes.
You can set the desired departure time in the E-
E-
CELL
CELL submenu on the on-board computer
(Y page 184).
Activating immediate pre-entry climate
control You can activate "Immediate pre-entry climate
control" even if the vehicle interior is already at
the desired temperature. This means, for exam- ple, that the vehicle interior continues to be
cooled or heated if the journey is interrupted for up to 50 minutes and the interior temperature iskept constant. You can only set the desired tem-
perature using the climate control unit. If you do not pre-select a temperature, the last tempera-
ture set will be automatically adopted. To activate/deactivate "Immediate pre-
entry climate control"
X Press button :in the centre console.
The blue or red indicator lamp in the button
lights up or goes out.
The colours of the indicator lamps in the button have the following meanings:
Red Heating activated
Blue Cooling activated
Yellow Pre-entry climate control at departure is preselected Switching the residual heat on/off
General notes It is possible to make use of the residual heat of
the engine to continue heating the vehicle for a
short period after the drive system has been
switched off. The heating time depends on the
set interior temperature.
i The blower will run at a low speed regardless
of the airflow setting.
i If you activate the residual heat function at
high temperatures, only the ventilation will be
activated. The blower runs at medium speed.
i You cannot use the ventilation to cool the
vehicle interior to a temperature lower than
the outside temperature. 122
Operating the climate control systemClimate control

Switching on/off
X
Turn the key to position 0in the ignition lock
or remove it (Y page 126).
X To activate: press theÌbutton.
The indicator lamp in the Ìbutton lights
up.
X To deactivate: press theÌbutton.
The indicator lamp in the Ìbutton goes
out.
i Residual heat is deactivated automatically:
R after approximately 30 minutes
R when the ignition is switched on
R if the battery voltage drops Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen and
the bonnet free of blockages, such as ice,
snow or leaves
R never cover the vents or ventilation grilles in
the vehicle interior
i Optimal climate control function is achieved
by opening the air vents fully and setting the
adjusters to the middle position. Adjusting the centre air vents
X
To open the centre air vent: turn the
adjuster in one of centre air vents :to the
left.
X To close the centre air vent: turn the
adjuster in one of centre air vents :clock-
wise as far as it will go. Adjusting the side air vents
:
Side window demister vent
; Side air vent
X To open a side air vent: turn the adjuster in
side air vent ;to the left.
X To close a side air vent: turn the adjuster in
side air vent ;clockwise as far as it will go. Air vents
123Climate control Z

Further information on situations where an indi-
cator lamp either fails to go out after starting the drive system or lights up while driving
(Y page 215).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the key.
You can only switch between Start/Stop button
mode and key operation when the vehicle is sta- tionary.
You must also engage park position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as
the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Vehicles with an electric motor generate signif- icantly less noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave unpredictably.
The vehicle can be equipped with a sound gen-
erator. The sound generator is activated so that other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds.
Starting procedure using the Start/
Stop button The Start/Stop button can be used to start the
vehicle manually without inserting the key into
the ignition lock. The key must be in the vehicle
and the Start/Stop button must be inserted in
the ignition lock. Driving
127Driving and parking Z

If other devices are protected by the same pro-
tective device, these are switched off as well
when the protective device is triggered. Ensure
that these other devices are still operational
after reactivating the protection device. Influences on the charging behaviour
and the charge state of the high-volt-
age battery
Terms of use Observe the following notes:
R information on exceptions and limitations in
warranty documentation and in the related
Service Booklet
R maintenance notes for the high-voltage bat-
tery in the Service Booklet
Operation The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode (except D+), kinetic energy is
converted by means of energy recuperation into
electrical energy and stored in the high-voltage
battery.
The high-voltage battery can be charged as fol-
lows:
R through energy recuperation while the vehicle
is in motion
R with the charging cable at a mains socket
while the vehicle is stationary
R with the charging cable at a charging station/
wallbox while the vehicle is stationary
The high-voltage battery can be charged in a
single-phase nominal voltage range from 100 V to 240 V. The corresponding three-phase nom-
inal voltage range enables charging up to 400 V.
If the charge status drops to less than 13%, the
high-voltage battery reserve indicator lamp
lights up in the instrument cluster. Charge the
high-voltage battery as soon as possible.
Below a charge status of 5%, the performance of the vehicle is reduced. The vehicle's high-volt- age electrical system switches off at a charge
status of 0%.
Use of the pre-entry climate control function
may mean that the high-voltage battery is not
fully charged.
High and low outside temperatures Low outside temperatures
The efficiency of the high-voltage battery is sig-
nificantly reduced at very low outside tempera-
tures. The high-voltage battery is then no longer
able to provide the normal electrical power out- put.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-imum power output of the high-voltage battery
is reduced automatically.
The E-CELL display indicates the maximum
amount of power available (Y page 173).
Notes on battery care Avoid storing or transporting the vehicle in high
temperatures over a long period (e.g. container
transport).
If you park the vehicle and leave it stationary for longer periods, connect it to a power supply.
Temperatures below Ò25 † and over 40 †,
which affect the vehicle for a period of more
than seven days, can cause irreversible damage.
Discharged battery The vehicle's high-voltage electrical system
switches off if the high-voltage battery is com-
pletely discharged. 30 seconds prior to this, you
are informed of the switch-off by the Battery Battery
level
level too
toolow.
low. Stop
Stopand
andcharge
charge immedi‐
immedi‐
ately
ately message. This protects the battery from
exhaustive discharge.
It is not possible to restart the drive system until after charging.
Do not leave the vehicle parked for longer than
14 days with a high-voltage battery charge sta-
tus below 20%.
You can check the charge status in the charge
level display (Y page 174).
Further information on the "Energy flow display" can be found in the "Trip" menu (Y page 177).136
High-voltage batteryDriving and parking

Energy consumption and range
This range is reduced by:
R high and low outside temperatures
R a non-anticipatory driving style
R switching on consumers, e.g. air-conditioning
system or heating.
The battery's physical characteristics are such
that leaving the vehicle parked for an extended
period at low outdoor temperatures without
charging it can lead to:
R a reduction in battery performance
R longer charge times
In extreme cases, this could mean that the vehi- cle cannot be started. For this reason, connect
the charging cable when leaving the vehicle
parked for long periods at low outdoor temper-
atures.
As a result of its basic characteristics, the
amount of energy available from the high-volt-
age battery decreases over the course of its life.
This reduces:
R the maximum range that can be achieved by
the vehicle
R the maximum output (acceleration) of the
vehicle
You can actively reduce the energy consump-
tion of your vehicle in a number of ways, for
example, by:
R an anticipatory driving style
R reducing the use of electrical consumers
R having the vehicle regularly maintained
The charging time of the high-voltage battery
may change over the course of its life.
Observe the displays on energy usage
(Y page 178) and range (Y page 178).
RANGE PLUS If you activate RANGE PLUS, the operating win-
dow of the battery will be extended at the next
charging process. An extended driving range will
be available to you for the next journey.
Using RANGE PLUS shortens the service life of
the battery. Therefore, only use RANGE PLUS if, for example:
R long journeys are planned or
R the availability of charging stations at the des-
tination is limited The more often RANGE PLUS is used, the more
the extended range is reduced.
Therefore always check the range display for
every journey (Y
page 178). X
To switch on: press button:.
The green indicator lamp lights up.
X To switch off: press button:.
The indicator lamp goes out.
RANGE PLUS switches off automatically if:
R the charging cable is disconnected or
R the charging process is complete
Information on charging with RANGE PLUS
(Y page 184). Displays on energy consumption and
range
Displaying energy consumption and
recuperated electric energy
(COMAND Online /Audio 20) :
Energ y consumption
; Recuperated electric energy
Every bar of the graph displays the average
value for one minute. High-voltage battery
137Driving and parking Z