Recovery
Important safety notes
G
WARNING
Safety relevant functions are restricted or no
longer available if:
R the ignition is switched off
R the brake system or power steering is mal-
functioning
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
When your vehicle is towed, you may require
considerably more effort to steer and brake.
There is a risk of an accident.
In such cases use a rigid towing bar. Before
towing away, make sure the steering moves
freely. G
WARNING
If the steering wheel lock is engaged, the vehi- cle can no longer be steered. There is a risk of
an accident.
Always switch on the ignition when towing
with a tow rope or a towing bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R towing eye may be torn off
R car/trailer combination may swerve or
even overturn
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle weight
of your vehicle can be found on the vehicle iden-
tification plate (Y page 281). !
When COLLISION PREVENTION ASSIST
PLUS or the HOLD function is activated, the
vehicle brakes automatically in certain situa-
tions. To avoid damage to the vehicle, deac-
tivate these systems in the following or simi-
lar situations:
R when towing away
R in a car wash
! Make sure that the electric parking brake is
released. If the electric parking brake is faulty, visit a qualified specialist workshop.
Mercedes-Benz recommends that you use a
Mercedes-Benz Service Centre for this pur-
pose.
! Only secure the tow rope or towing bar to
the towing eyes. The vehicle may otherwise
be damaged.
! Observe the following points when towing
with a tow rope:
R secure the tow rope on the same side on
both vehicles.
R make sure that the tow rope is not longer
than legally permitted. Mark the tow rope in
the middle, e.g. with a white cloth
(30 x 30 cm). This makes other road users
aware that a vehicle is being towed.
R only secure the tow rope to the towing eye.
R observe the brake lamps of the towing vehi-
cle while driving. Always maintain a dis-
tance so that the tow rope does not sag.
R do not use steel cables or chains to tow
your vehicle. You could otherwise damage
the vehicle.
! Do not use the towing eyes for recovery pur-
poses as this could damage the vehicle. If in
doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high, the
vehicles could be damaged.
! You may tow the vehicle for a maximum of
50km. A towing speed of 50 km/h must not
be exceeded.
For towing distances over 50 km, the front
axle or the entire vehicle must be raised and
transported.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop button. The transmission may otherwise shift to posi- tion Pwhen you open the driver's or front- 260
RecoveryBreakdown assistance
passenger door, which could damage the
transmission.
Observe the legal requirements for the relevant countries when towing.
Make sure that no charging cables are connec-
ted. The parking lock cannot be released if a
charging cable is connected.
It is better to have the vehicle transported than
to have it towed.
If the vehicle can no longer be driven because of
an accident or breakdown, you have the follow- ing options:
R transporting the vehicle
As a rule, you should have the vehicle trans-
ported.
R towing the vehicle with a tow rope or tow bar
Only tow the vehicle in exceptional cases.
Observe the following notes.
The vehicle may not be towed and must always be transported if:
R the multifunction display is not working
R one of more of the following warning lamps is
lit up:
- Drive system
- 12 V battery
R one or both of the following display messages
have appeared:
- Stop Switch engine off
Stop Switch engine off
- Without changing gear, consult Without changing gear, consult
workshop
workshop
R you have to tow the vehicle over a longer dis-
tance than 50 km.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the key to position 2in the igni-
tion lock
R cannot release the electric parking brake
R cannot move the transmission to position N
The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage.
If the on-board voltage is low or if there is a sys- tem malfunction:
R it may not be possible to apply the released
parking brake or
R it may not be possible to shift the transmis-
sion to position P Switch off non-essential consumers, e.g. the
radio.
Deactivate the automatic locking feature before
towing the vehicle (Y page 187). You could oth-
erwise be locked out when pushing or towing
the vehicle.
Deactivate tow-away protection before towing
away the vehicle (Y page 68). Fitting/removing the towing eye
Fitting the towing eye The mountings for the removable towing eyes
are located in the bumpers. They are at the rear
and at the front, under covers :.
X Remove the towing eye from the stowage
space.
The towing eye is located under the luggage
compartment floor.
Vehicles with a TIREFIT kit: the towing eye is
located under the tyre inflation compressor.
X Press the mark on cover :inwards in the
direction of the arrow.
X Remove cover :from the opening.
X Screw in the towing eye clockwise to the stop. Recovery
261Breakdown assistance Z
Removing the towing eye
X
Loosen the towing eye and unscrew it.
X Place the towing eye in the stowage well
under the luggage compartment floor
(Y page 249).
X Vehicles with a TIREFIT kit: replace the tyre
inflation compressor. Towing the vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 260).
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch on the hazard warning lamps
(Y page 100).
X Leave the key in position 2in the ignition lock.
If the 12 V battery indicator lamp lights up, you
must observe the following points:
X Pull over and safely stop the vehicle as soon
as possible, paying attention to road and traf-
fic conditions.
X Shift the transmission to position P.
X Apply the electric parking brake.
i In order to signal a change of direction when
towing the vehicle with the hazard warning
lamps switched on, use the combination
switch as usual. In this case, only the turn
signals for the desired direction flash. When you reset the combination switch, the hazard
warning lamps start flashing again. Towing the vehicle with the front axle
raised
When towing your vehicle with the front axle
raised, it is important that you observe the
safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the front axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system.
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the transmission to position P.
X Release the brake pedal.
X Release the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Towing the vehicle away with the rear
axle raised
When towing your vehicle away with the rear
axle raised, it is important that you observe the safety instructions (Y page 260).
! The ignition must be switched off if you are
towing the vehicle with the rear axle raised.
Intervention by ESP ®
could otherwise dam-
age the brake system. 262
RecoveryBreakdown assistance
The transmission automatically shifts to posi-
tion Pwhen you open the driver's or front-
passenger door or when you remove the key
from the ignition lock. In order to ensure that the
transmission stays in position Nwhen towing
the vehicle, you must observe the following
points:
X On vehicles with KEYLESS-GO or the KEY-
LESS-GO start function: you must use the
key instead of the Start/Stop button
(Y page 127).
X Make sure that the vehicle is stationary.
X Turn the key to position 2in the ignition lock.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position N.
X Release the brake pedal.
X Apply the electric parking brake.
X Deactivate tow-away protection (Y page 68).
X Deactivate automatic locking (Y page 187).
X Move the front wheels to the straight-ahead
position.
X Switch on the hazard warning lamps
(Y page 100).
X Turn the key in the ignition lock to position 0
and leave the key in the ignition lock. Transporting the vehicle
All vehicles !
You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise, the
vehicle could be damaged.
X Turn the key to position 2in the ignition lock
(Y page 126).
X Shift the transmission to position N.
As soon as the vehicle is loaded:
X Prevent the vehicle from rolling away by
applying the electric parking brake.
X Shift the transmission to position P.
X Turn the key to position 0in the ignition lock
and remove it.
X Secure the vehicle.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transportation. Electrical fuses
Important safety notes
G
WARNING
If you manipulate, bridge or replace a faulty
fuse with a fuse of a higher amperage, the
electric cables could be overloaded. This may result in a fire. There is a risk of an accident
and injury.
Always replace faulty fuses with specified newfuses of the correct amperage.
Blown fuses must be replaced with fuses of the same rating, which you can recognise by the
colour and fuse rating. The fuse ratings are listed
in the fuse allocation chart.
If the newly inserted fuse also blows, have the
cause traced and rectified at a qualified special- ist workshop, e.g. a Mercedes-Benz Service
Centre.
! Only use fuses that have been approved for
Mercedes-Benz vehicles and which have the
correct fuse rating for the system concerned.
Only use fuses marked with an "S". Compo-
nents or systems could otherwise be dam-
aged.
The fuses in your vehicle disconnect faulty cir-
cuits. If a fuse blows, all the components on the circuit and their functions will fail. Before replacing a fuse
X Safeguard the vehicle against rolling away
(Y page 145).
X Switch off all electrical consumers.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
The fuses are located in various fuse boxes: R fuse box in the engine compartment on the
left-hand side of the vehicle, when viewed in
the direction of travel
R fuse box in the front-passenger footwell Electrical fuses
263Breakdown assistance Z
Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Important safety notes
G
WARNING
If wheels and tyres of the wrong size are used, the wheel brakes or suspension components
may be damaged. There is a risk of an acci-
dent.
Always replace wheels and tyres with those
that fulfil the specifications of the original
part.
When replacing wheels, make sure to fit the
correct:
R designation
R type
When replacing tyres, make sure to fit the
correct:
R designation
R manufacturer
R type G
WARNING
A flat tyre severely impairs the driving, steer-
ing and braking characteristics of the vehicle.
There is a risk of accident.
Tyres without run-flat characteristics:
R do not drive with a flat tyre.
R immediately replace the flat tyre with your
emergency spare wheel or spare wheel, or
consult a qualified specialist workshop. Tyres with run-flat characteristics:
R pay attention to the information and warn-
ing notices on MOExtended tyres (tyres
with run-flat characteristics).
Accessories that are not approved for your vehi-
cle by Mercedes-Benz or are not being used cor- rectly can impair the operating safety.
Before purchasing and using non-approved
accessories, visit a qualified specialist work-
shop and enquire about:
R suitability
R legal stipulations
R factory recommendations
Information on the sizes and types of wheels and
tyres for your vehicle can be found under
"Wheel/tyre combinations" (Y page 277).
Information on tyre pressures can be found:
R in the tyre pressure table in the charge socket
flap (Y page 141)
R under "Tyre pressure" (Y page 269)
Modification work on the brake system and
wheels is not permitted. The use of spacers or
brake dust shields is not permitted. This inva-
lidates the general operating permit for the vehi- cle.
i Further information on wheels and tyres can
be obtained at any qualified specialist work-
shop. Operation
Information on driving
Check the tyre pressure when the vehicle is
heavily laden and adjust prior to a trip.
While driving, pay attention to vibrations, noises
and unusual handling characteristics, e.g. pull-
ing to one side. This may indicate that the
wheels or tyres are damaged. If you suspect that a tyre is defective, reduce your speed immedi-
ately. Stop the vehicle as soon as possible to
check the wheels and tyres for damage. Hidden tyre damage could also be causing the unusual
handling characteristics. If you find no signs of
damage, have the tyres and wheels checked at a
qualified specialist workshop.
When parking your vehicle, make sure not to
squash the tyre sidewalls. If this cannot be avoi- ded, drive slowly over obstacles, e.g. kerbs, and 266
OperationWheels and tyres
Storing wheels
Store wheels in a cool, dry and preferably dark
place if they are not being used. Protect the
tyres against oil and grease. Fitting a wheel
Preparing the vehicle X
Stop the vehicle on solid, non-slippery and
level ground.
X Apply the electric parking brake manually.
X Move the front wheels to the straight-ahead
position.
X Shift the transmission to position P.
X Switch off the drive system.
X Vehicles without KEYLESS-GO: remove the
key from the ignition lock.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: open the driver's door.
The on-board electronics now have status 0.
This is the same as the key having been
removed.
X Vehicles with KEYLESS-GO start-function
or KEYLESS-GO: remove the Start/Stop but-
ton from the ignition lock (Y page 126).
X If included in the vehicle equipment, remove
the tyre-change tool kit from the vehicle.
X Safeguard the vehicle against rolling away
(Y page 145).
i Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. Some tools for changing a wheel are
specific to the vehicle. For more information
on which tools are required to perform a
wheel change on your vehicle, consult a quali- fied specialist workshop.
Necessary tyre-changing tools may include,
for example:
R Jack
R Wheel chock
R Wheel wrench Securing the vehicle against rolling
away
If your vehicle is equipped with a wheel chock, it
can be found in the tyre-change tool kit
(Y page 249).
The folding wheel chock is an additional secur-
ing measure to safeguard the vehicle from roll-
ing away, for example when changing a wheel.
X Fold both plates upwards :.
X Fold out lower plate ;.
X Guide the lugs on the lower plate fully into the
openings in base plate =. X
Place chocks or other suitable items under
the front and rear of the wheel that is diago-
nally opposite the wheel you wish to change.
Raising the vehicle G
WARNING
If you do not position the jack correctly at the appropriate jacking point of the vehicle, the
jack could tip over with the vehicle raised.
There is a risk of injury.
Only position the jack at the appropriate jack-
ing point of the vehicle. The base of the jack 274
Changing a wheelWheels and tyres
must be positioned vertically, directly under
the jacking point of the vehicle.
! Position a suitable jack correctly on the
intended jacking points. If you fail to position the jack correctly, the vehicle may be dam-
aged.
The jacking points for the jack are recesses in
the lower door sill. They can only be seen from
underneath. There is one located behind each
of the front wheel arches and in front of the
rear wheel arches.
Position the jack in the jacking points so that
when viewed from the side, the jack is in the
vertical position.
! Position a suitable jack only on the jacking
points intended for this purpose.
Never position the jack on the high-voltage
battery. Do not jack up the vehicle on the
high-voltage battery. There is otherwise a risk of damaging the high-voltage battery.
Also observe the notes in the "Changing a
wheel" section.
Observe the following when raising the vehi- cle:
R to raise the vehicle, only use the vehicle-spe-
cific jack that has been tested and approved
by Mercedes-Benz. If the jack is used incor-
rectly, it could tip over while the vehicle is
raised.
R the jack is designed only to raise and hold the
vehicle for a short time while a wheel is being
changed. It is not permissible to use it to per- form maintenance work under the vehicle.
R avoid changing the wheel on uphill and down-
hill slopes.
R before raising the vehicle, safeguard it from
rolling away by applying the parking brake and
positioning wheel chocks. Do not release the parking brake while the vehicle is raised.
R the jack must be placed on a firm, flat and
non-slip surface. On a loose surface, a large,
flat load-bearing underlay must be used. On a
slippery surface, a non-slip underlay must be
used, e.g. rubber mats.
R do not use wooden blocks or similar objects
as a jack underlay. Otherwise, the jack will not
be able to achieve its load-bearing capacity
due to the restricted height. R
make sure that the distance between the
underside of the tyres and the ground does
not exceed 3 cm.
R never place your hands or feet under the
raised vehicle.
R do not lie under the vehicle.
R do not start the drive system when the vehicle
is raised.
R do not open or close a door or the tailgate
while the vehicle is raised.
R make sure that no persons are present in the
vehicle when the vehicle is raised. X
Using wheel wrench :, loosen the bolts on
the wheel you wish to change by about one
full turn. Do not unscrew the bolts completely. Jacking points
The jacking points are located just behind the
front wheel arches and just in front of the rear
wheel arches (arrows). Changing a wheel
275Wheels and tyres Z