
sufficient. If necessary, counteract the reduced
regenerative braking effect by applying the
brake yourself.
Before commencing your journey, ensure that
the charging cable required for charging the
high-voltage battery is in the vehicle. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. and
the drive system cannot be started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle. This occurs, for example, when starting the drivesystem.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 72)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the drive system
with the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 79), you can continue
to start the drive system with the Start/Stop
button.
The drive system can be switched off while the
vehicle is in motion by pressing and holding the
Start/Stop button for three seconds.
Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the indi-
cator lamps in the instrument cluster light up. 126
DrivingDriving and parking

You can start the drive system if a valid key is in
the vehicle. Switch off the drive system and
always take the key with you when leaving the
vehicle, even if you only leave it for a short time. Pay attention to the important safety notes.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 126).
The drive system is started. Once the vehicle
is ready to be driven, the Ready
Ready display
(Y page 172) appears in the lower part of the
multifunction display.
Starting procedure with the key To start the drive system using the key instead
of the Start/Stop button, pull the Start/Stop
button out of the ignition lock.
X Turn the key to position 3(Y page 126) in the
ignition lock and release it.
The drive system is started. Once the vehicle
is ready to be driven, the Ready Readydisplay
(Y page 172) appears in the lower part of the
multifunction display. Pulling away
The vehicle can be equipped with a sound gen-
erator. At low speeds, an electric vehicle makes
less noise than a vehicle with a combustion
engine. The sound generator is activated so that
other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds.
X Depress the brake pedal and keep it
depressed.
X Move the DIRECT SELECT lever to position D
or R.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
The electric parking brake is automatically
released (Y page 146).
The red !indicator lamp in the instrument
cluster goes out.
The vehicle locks centrally once you have pulled
away. The locking knobs in the doors drop down. You can open the doors from the inside at any
time. It is only possible to move the DIRECT SELECT
selector lever from position
Pto the desired
selector lever position if you depress the brake
pedal. The parking lock is then deactivated and
the electrical parking brake is released auto-
matically. If the brake pedal is not depressed,
the DIRECT SELECT lever can still be moved but
the parking lock remains engaged.
Make sure that no charging cables are connec-
ted. The parking lock cannot be released if a
charging cable is connected. Hill start assist
Hill start assist will aid you when pulling away on
a hill. It holds the vehicle for a short time after
you have removed your foot from the brake
pedal. This gives you enough time to move your foot from the brake pedal to the accelerator
pedal and depress it before the vehicle begins to
roll away. G
WARNING
After a while, hill start assist no longer holds
the vehicle and it may roll away. There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
Hill start assist is not active if:
R you are pulling away on a level road or a
downhill gradient
R the DIRECT SELECT lever is in position N
R the electric parking brake is applied
R ESP ®
is malfunctioning
Further information on holding the vehicle sta-
tionary on uphill gradients (Y page 131). Transmission
Important safety notes
Shift the DIRECT SELECT lever to position P
when the drive system is switched off and the
vehicle is stationary. Park position Pis engaged
and the electric parking brake is applied auto-
matically. 128
TransmissionDriving and parking

recuperation. Have the radar sensors checked
at a qualified specialist workshop immediately.
Automatic adjustment of recuperation
on downhill gradients The vehicle can detect steep downhill gradients.
To reduce acceleration downhill and to charge
the high-voltage battery, recuperation is
increased steplessly. This is comparable to the
engine brake in a combustion engine when you
downshift a gear on a downhill gradient.
Automatic adjustment of recuperation on down-
hill gradients is available in level DAUTO
or on
vehicles without steering wheel gearshift pad-
dles in level D.
Intelligent recuperation The vehicle uses the map and camera data of
Traffic Sign Assist in addition to the sensors of
COLLISION PREVENTION ASSIST PLUS during
radar-based recuperation ( DAUTO
). The rate of
recuperation is then automatically adjusted to
the current traffic situation, taking the current
and future maximum speed into account. High-voltage battery
Important safety notes
G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Do not touch any high-voltage components
after an accident and never modify the vehi-
cle's high-voltage electrical system. Have the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop. G
WARNING
In the event of a vehicle fire, the internal pres- sure of the high-voltage battery could exceed a critical value. In this case, flammable gas
escapes through a vent valve in the vehicle's
underbody. The gas can ignite. There is a risk of injury.
Leave the danger area immediately. Secure
the danger area at a suitable distance, whilst
observing legal requirements. G
DANGER
Connecting the charging cable to the mains
supply via incorrectly installed mains sockets or by means of adapters, extension cables or
similar could cause a fire or an electric shock. There is a risk of fatal injury.
To avoid such risks, observe the following:
R Only connect the charging cable to mains
sockets:
- which have been properly installed and
- which have been inspected by a qualified
electrician
R For safety reasons, only use charging
cables which have been supplied with the
vehicle or which have been approved for
this vehicle.
R Never use a damaged charging cable.
R Do not use:
- extension cables
- extension reels
- multi-outlet sockets
R Never use socket adapters to connect the
charging cable to the mains socket. The
only exception is if the adapter has been
tested and approved by the manufacturer
for charging the high-voltage battery of an
electric vehicle.
R Observe the safety notes in the operating
instructions for the socket adapter. G
DANGER
Connecting the charging cable to the wallbox via an incorrectly installed wallbox or adapter,
extension cable or similar could cause a fire or an electric shock. There is a risk of fatal injury. 134
High-voltage batteryDriving and parking

To avoid hazardous situations, observe the
following:
R Only connect the charging cable to a wall-
box:
- which has been properly installed and
- which has been inspected by a qualified
electrician
R For safety reasons, only use charging
cables that have been tested and approved
by the manufacturer for charging the high-
voltage battery in an electric vehicle.
R Never use damaged charging cables.
R Do not extend the charging cable.
R Never use adapters.
R Observe the safety notes in the operating
instructions for the wallbox.
The vehicle's high-voltage electrical system is
under high voltage.
R Do not handle high-voltage components or
the orange cables of the vehicle's high-volt-
age electrical system.
R Do not touch high-voltage components or the
orange cables of the high-voltage electrical
system when a vehicle has been involved in a
crash.
R Do not touch any damaged components or
damaged orange cables of the vehicle's high-
voltage electrical system.
R Do not remove the covers of the high-voltage
electrical system components that are
marked with a warning sticker. Notes on the charging cable
Handling the charging cable and charg-
ing cable controls Do not leave the charging cable controls
(Y page 140) hanging loose from a mains
socket. Otherwise, this could result in a poor
contact with the mains socket and malfunctions
when charging the vehicle. To ensure that the brackets within the charging
cable controls are not subjected to incorrect
loads, observe the following:
R never lift or carry the controls by the charging
cable connector or the mains plug
R to transport the charging cable, the coiled
part can be:
- wrapped around the controls or
- secured to the housing of the controls
Heat generated by the charging cable
and charging cable connector Observe the important safety notes
(Y
page 134).
During the charging process, the charging cable
and charging cable connector may heat up.
The charging cable and charging cable connec-
tor will only heat up within the permissible lim-
iting values, provided that:
R the mains power supply and the charging
cable are not damaged
R the instructions for handling the charging
cable and controls on the charging cable are
observed
Should the permissible heating temperature lim-
its be exceeded, have the mains power supply
checked.
Protection device against overvoltage !
Voltage surges in the mains supply can dam-
age the vehicle. The vehicle is therefore
equipped with a device which protects it from voltage surges in the mains supply. This
device may be triggered during severe thun-
derstorms, for example, and may lead to the
building's fuse being tripped and an interrup-
tion in the power supply. These functions pro-
tect the vehicle. After the building fuse is
switched on again, the charging process
resumes automatically. Following an interrup-
tion in the power supply without tripping of
the building's fuse, it may take up to
15 minutes for charging to resume automat-
ically.
Switch on the building's fuse again after the
protection device against overvoltage has been triggered. Otherwise, the charging process can-not be continued. The high-voltage battery will
not be charged and you may not be able to drive
the vehicle. High-voltage battery
135Driving and parking Z

If other devices are protected by the same pro-
tective device, these are switched off as well
when the protective device is triggered. Ensure
that these other devices are still operational
after reactivating the protection device. Influences on the charging behaviour
and the charge state of the high-volt-
age battery
Terms of use Observe the following notes:
R information on exceptions and limitations in
warranty documentation and in the related
Service Booklet
R maintenance notes for the high-voltage bat-
tery in the Service Booklet
Operation The vehicle is equipped with a high-voltage bat-
tery for driving. The high-voltage battery stores
the energy needed to operate the electric motor and releases it again.
The electric motor uses energy that has been
stored in the high-voltage battery when pulling
away, accelerating and during the journey.
In overrun mode (except D+), kinetic energy is
converted by means of energy recuperation into
electrical energy and stored in the high-voltage
battery.
The high-voltage battery can be charged as fol-
lows:
R through energy recuperation while the vehicle
is in motion
R with the charging cable at a mains socket
while the vehicle is stationary
R with the charging cable at a charging station/
wallbox while the vehicle is stationary
The high-voltage battery can be charged in a
single-phase nominal voltage range from 100 V to 240 V. The corresponding three-phase nom-
inal voltage range enables charging up to 400 V.
If the charge status drops to less than 13%, the
high-voltage battery reserve indicator lamp
lights up in the instrument cluster. Charge the
high-voltage battery as soon as possible.
Below a charge status of 5%, the performance of the vehicle is reduced. The vehicle's high-volt- age electrical system switches off at a charge
status of 0%.
Use of the pre-entry climate control function
may mean that the high-voltage battery is not
fully charged.
High and low outside temperatures Low outside temperatures
The efficiency of the high-voltage battery is sig-
nificantly reduced at very low outside tempera-
tures. The high-voltage battery is then no longer
able to provide the normal electrical power out- put.
High outside temperatures
To prevent damage to the high-voltage battery
due to very high outside temperatures, the max-imum power output of the high-voltage battery
is reduced automatically.
The E-CELL display indicates the maximum
amount of power available (Y page 173).
Notes on battery care Avoid storing or transporting the vehicle in high
temperatures over a long period (e.g. container
transport).
If you park the vehicle and leave it stationary for longer periods, connect it to a power supply.
Temperatures below Ò25 † and over 40 †,
which affect the vehicle for a period of more
than seven days, can cause irreversible damage.
Discharged battery The vehicle's high-voltage electrical system
switches off if the high-voltage battery is com-
pletely discharged. 30 seconds prior to this, you
are informed of the switch-off by the Battery Battery
level
level too
toolow.
low. Stop
Stopand
andcharge
charge immedi‐
immedi‐
ately
ately message. This protects the battery from
exhaustive discharge.
It is not possible to restart the drive system until after charging.
Do not leave the vehicle parked for longer than
14 days with a high-voltage battery charge sta-
tus below 20%.
You can check the charge status in the charge
level display (Y page 174).
Further information on the "Energy flow display" can be found in the "Trip" menu (Y page 177).136
High-voltage batteryDriving and parking

Energy consumption and range
This range is reduced by:
R high and low outside temperatures
R a non-anticipatory driving style
R switching on consumers, e.g. air-conditioning
system or heating.
The battery's physical characteristics are such
that leaving the vehicle parked for an extended
period at low outdoor temperatures without
charging it can lead to:
R a reduction in battery performance
R longer charge times
In extreme cases, this could mean that the vehi- cle cannot be started. For this reason, connect
the charging cable when leaving the vehicle
parked for long periods at low outdoor temper-
atures.
As a result of its basic characteristics, the
amount of energy available from the high-volt-
age battery decreases over the course of its life.
This reduces:
R the maximum range that can be achieved by
the vehicle
R the maximum output (acceleration) of the
vehicle
You can actively reduce the energy consump-
tion of your vehicle in a number of ways, for
example, by:
R an anticipatory driving style
R reducing the use of electrical consumers
R having the vehicle regularly maintained
The charging time of the high-voltage battery
may change over the course of its life.
Observe the displays on energy usage
(Y page 178) and range (Y page 178).
RANGE PLUS If you activate RANGE PLUS, the operating win-
dow of the battery will be extended at the next
charging process. An extended driving range will
be available to you for the next journey.
Using RANGE PLUS shortens the service life of
the battery. Therefore, only use RANGE PLUS if, for example:
R long journeys are planned or
R the availability of charging stations at the des-
tination is limited The more often RANGE PLUS is used, the more
the extended range is reduced.
Therefore always check the range display for
every journey (Y
page 178). X
To switch on: press button:.
The green indicator lamp lights up.
X To switch off: press button:.
The indicator lamp goes out.
RANGE PLUS switches off automatically if:
R the charging cable is disconnected or
R the charging process is complete
Information on charging with RANGE PLUS
(Y page 184). Displays on energy consumption and
range
Displaying energy consumption and
recuperated electric energy
(COMAND Online /Audio 20) :
Energ y consumption
; Recuperated electric energy
Every bar of the graph displays the average
value for one minute. High-voltage battery
137Driving and parking Z

Energy consumption indicator
:may differ
from the indicator in the From start
From start
(Y page 176) trip computer in the Trip
Trip menu.
Displaying energy consumption and recu-
perated electric energy:
X Switch on Audio 20/COMAND Online (see
the separate operating instructions).
X To select Vehicle
Vehicle from the main function bar:
turn and press the controller.
The vehicle menu appears.
X To select Consumption
Consumption: turn and press the
controller.
Energy consumption :and recuperated
electric energy ;for the last 15 minute s of
the journey are shown.
Exiting the vehicle settings: X Press the %button on the controller.
or X To select %: slide 6and press the con-
troller.
To reset values: the values are reset From
From
start start along with the trip computer
(Y page 178).
Displaying range on the map
(COMAND Online/Audio 20) :
Current vehicle position
; Range
= Range when route guidance is active (dark
blue)
The range can be displayed on the navigation
map for electric vehicles. The range is shown as
a circle around the current vehicle position.
When route guidance is active, the range is also
shown along the calculated route. This is done
by respective colouring of the blue route on the
navigation map. The range display on the Audio 20/
COMAND Online navigation map is available on
the 2D map display and a scale of 2 km to
100 km.
X To switch to navigation mode: press the
ß button.
X To show the menu: slide6the controller.
X To select Options Options: turn and press the con-
troller.
X Select Map content
Map content.
X Select Range on map
Range on map .
Switch the display in the map on Oor off ª.
X To return to navigation mode: Press the
% button on the controller twice.
e-Navigator App (COMAND Online/
Audio 20) :
Current vehicle position
; Route when route guidance is active
= View level displayed: charging stations
(example)
? Range (80%)
A Range (100%)
In addition to a simple circular display of the
range, you can display the range taking desti-
nation accessibility into account. The foreseea-
ble range with destination accessibility is then
coloured in.
When the range is shown in colour, a distinction
is made between two areas:
R Pale area: 100% of range
R Dark area: 80% of range
When route guidance is active, the route is
marked in colour.
The range display with destination accessibility
on the COMAND Online/Audio 20 navigation
map is available on the 2D map display and a
scale of 50 metres to 500 km. 138
High-voltage batteryDriving and parking

Displaying the range and destination acces-
sibility via navigation mode:
X To switch to navigation mode: press the
ß button.
The map displays the current vehicle position.
or
X From one of the other main functions: slide
5 the controller (e. g. in radio mode).
The main function bar is displayed.
X To select Navi
Navi from the main function bar:
turn and press the controller.
The map displays the current vehicle position.
X To call up e-Navigator: press theßbut-
ton.
X To select Range on map Range on map in the navigation
menu: turn and press the controller.
The range and destination accessibility are
displayed on the navigation map.
To display the range and destination acces-
sibility via Mercedes-Benz Apps:
X Switch on COMAND Online/Audio 20 (see
the separate operating instructions).
X Set access data and connect to the Internet
(see separate operating instructions)
X To call up the telephone menu: press the
% button.
X To switch to the main function bar: slide 5
the controller.
X To select TEL/
TEL/®: press the controller.
X To select Internet
Internet: turn and press the con-
troller.
The menu with the Internet functions is dis-
played.
X To select Mercedes-Benz Apps
Mercedes-Benz Apps: turn and
press the controller.
The available Mercedes-Benz Apps Mercedes-Benz Apps are dis-
played.
X To call up the e-Navigator App: turn and
press the controller.
The navigation map is displayed showing the
range and destination accessibility
Showing the view levels on the map:
X To display the menu: slide6and press
the controller when the map appears.
The menu of the view levels opens. You may
choose from the following view levels: R
available charging stations
R current route
R current vehicle position with vehicle direc-
tion
Exiting the map display:
X Press the %button on the controller.
or
X To select %: slide 6and press the con-
troller. Charging the high-voltage battery via
the mains socket
Charging cable Important safety notes
! Only use the charging cable to charge the
high-voltage battery. Do not use the charging
cable for other purposes. It may otherwise be damaged.
The vehicle is supplied with a three-phase 32 A
charging cable. A single-phase 13 A charging
cable (Switzerland: 16 A) can be optionally
ordered.
When charging the vehicle using the mains
socket, use the single-phase 13 A (Switzerland:
16 A) charging cable.
Observe the "Important safety notes"
(Y page 134).
If you use the supplied 13 A charging cable
(Switzerland: 16 A) as opposed to the 32 A
charging cable to charge the high-voltage bat-
tery:
R the charge time increases considerably
R electrical consumption increases considera-
bly
For this reason, always charge the high-voltage
battery from a wallbox (Y page 142) or at a
charging station (Y page 142). Only then can
certified electrical energy consumption levels
be reached.
i The charging process can vary depending on
the charging station. Therefore, always
observe the local information. High-voltage battery
139Driving and parking Z