
Safety systems
Display messages
Possible causes/consequences and
M
MSolutions !÷
currently unavaila‐
currently unavaila‐
ble ble See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ABS (Anti-lock Braking System), BAS (Brake Assist), ESP
®
(Electronic
Stability Program), the HOLD function, RBS (Recuperative Brake Sys-
tem), hill start assist and PRE-SAFE ®
are temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
The !, ÷,åandJ warning lamps may also light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
Possible causes:
R Self-diagnosis is not yet complete
R The on-board voltage may be insufficient.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected. The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements, at a speed above 20 km/h.
If the display message disappears, the functions mentioned above
are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Consult a qualified specialist workshop immediately. !÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual ABS, BAS, ESP
®
, the HOLD function, RBS, hill start assist and
PRE‑SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
The !, ÷,åandJ warning lamps may also light up in the
instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not 190
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The wheels could therefore lock if you brake
hard, for example.
The steerability and braking characteristics may be severely affected.
The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. ÷
currently unavaila‐ currently unavaila‐
ble ble
See
SeeOwner's
Owner's Man‐
Man‐
ual
ual ESP
®
, BAS, the HOLD function, RBS, hill start assist and PRE‑SAFE ®
are temporarily unavailable.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
In addition, the ÷,åandJ warning lamps may light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
The self-diagnosis function, for example, may not be complete.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Carefully drive on a suitable stretch of road, making slight steering
movements at a speed above 20 km/h.
If the display message disappears, the functions mentioned above are available again.
If the multifunction display still shows the display message:
X Drive on carefully.
X Consult a qualified specialist workshop immediately. Display
messages
191On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions ÷
inoperative inoperative
See
SeeOwn‐
Own‐
er's Manual
er's Manual ESP
®
, BAS, the HOLD function, RBS, hill start assist and PRE‑SAFE ®
are not available due to a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
In addition, the ÷,åandJ warning lamps may light up in
the instrument cluster.
ATTENTION ASSIST is deactivated.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above.
The braking distance may thus increase in an emergency braking sit-
uation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. T!
÷
inoperative inoperative See
SeeOwn‐
Own‐
er's Manual
er's Manual EBD (electronic brake force distribution), ABS, BAS, ESP
®
, the HOLD
function, RBS, hill start assist and PRE-SAFE ®
are not available due to
a malfunction.
The adaptive brake lights and COLLISION PREVENTION ASSIST PLUS
may also have failed.
A warning tone sounds.
The ÷, å,!andJ warning lamps may also light up in the
instrument cluster.
G WARNING
The braking performance of the electric motor using recuperative
braking may be either reduced or not effective. If you do not make an
additional effort to apply the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative brak-
ing effect by applying the brake yourself.
The brake system continues to function normally, but without the
functions listed above. The front and rear wheels could therefore lock, for example, if you brake hard.
The steerability and braking characteristics may be severely affected.The braking distance may increase in an emergency braking situation.
If ESP ®
is not operational, ESP ®
is unable to stabilise the vehicle.
There is an increased danger of skidding and risk of an accident.
X Drive on carefully.
X Consult a qualified specialist workshop immediately. 192
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions !
Turn on the igni‐ Turn on the igni‐
tion tion
to
torelease
release the
the
parking brake
parking brake The red
!indicator lamp lights up.
You attempted to release the electric parking brake while the ignition
was switched off.
X Key: turn the key to position 1in the ignition lock.
X KEYLESS-GO: switch on the ignition. !
Release parking Release parking
brake brake The red
!indicator lamp flashes and a warning tone sounds. A
condition for automatic release of the electric parking brake is not
fulfilled (Y page 146).
You are driving with the electric parking brake applied.
X Release the electric parking brake manually. The red
!indicator lamp flashes and a warning tone sounds.
You are making an emergency stop using the electric parking brake
(Y page 146). !
Parking brake See Parking brake See
Owner's Manual Owner's Manual The yellow
!warning lamp lights up.
The electric parking brake is malfunctioning.
To apply:
X Switch the ignition off.
X Press the electric parking brake lever for at least ten seconds.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. The yellow
!warning lamp and the red !indicator lamp are lit.
The electric parking brake is malfunctioning.
To release:
X Switch off the ignition and turn it back on.
X Release the electric parking brake manually.
or X Release the electric parking brake automatically (Y page 146).
If the electric parking brake still cannot be released: X Do not drive on.
X Consult a qualified specialist workshop. Display
messages
193On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions !
Parking brake inop‐ Parking brake inop‐
erative erative The yellow
!warning lamp lights up. The red !indicator lamp
flashes for about ten seconds after the electric parking brake has been applied or released. It then goes out or remains lit.
The electric parking brake is malfunctioning, e.g. because of over-
voltage or undervoltage.
X Rectify the cause of the overvoltage or undervoltage, e.g. by charg-
ing the battery or restarting the drive system.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be applied or released:
X Switch off the ignition and turn it back on.
X Apply or release the electric parking brake.
If the electric parking brake still cannot be released:
X Consult a qualified specialist workshop.
If it is still not possible to apply the electric parking brake: X Consult a qualified specialist workshop. The red
!indicator lamp flashes and the yellow !warning lamp
is lit.
It is not possible to apply the electric parking brake manually.
X Shift the transmission to position P.
X Consult a qualified specialist workshop. J
Brake immediately Brake immediately A malfunction has occurred while the HOLD function is active.
A tone may also sound at regular intervals. If you attempt to lock the
vehicle, the tone becomes louder.
You cannot start the drive system.
X Paying attention to the traffic situation, immediately depress the
brake pedal firmly and hold until the display message disappears.
X Safeguard the vehicle against rolling away (Y page 145).
You can start the drive system again. J
Check brake fluid Check brake fluid
level level There is insufficient brake fluid in the brake fluid reservoir.
In addition, the red Jwarning lamp lights up in the instrument
cluster and a warning tone sounds.
G WARNING
Braking efficiency may be impaired.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions. Do not continue driving
under any circumstances.
X Safeguard the vehicle against rolling away (Y page 145).
X Consult a qualified specialist workshop.
X Do not top up the brake fluid. This does not correct the fault. Display
messages
195On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Tyre
Tyre
press.
press. monitor
monitor
currently unavaila‐
currently unavaila‐
ble ble No signals can be received from the tyre pressure sensors due to
strong RF interference. The tyre pressure monitor is temporarily mal-
functioning.
X Drive on.
The tyre pressure monitor restarts automatically as soon as the
cause has been rectified. Wheel sensor(s) Wheel sensor(s)
missing missing There is no signal from the tyre pressure sensor of one or several
wheels. The pressure of the affected tyre is not displayed in the mul-
tifunction display.
X Have the faulty tyre pressure sensor replaced at a qualified spe-
cialist workshop. Tyre Tyre
press.
press. monitor
monitor
inoperative No
inoperative No
wheel sensors wheel sensors The wheels fitted do not have suitable tyre pressure sensors. The tyre
pressure monitor is deactivated.
X Fit wheels with suitable tyre pressure sensors.
The tyre pressure monitor is activated automatically after driving for
a few minutes. Tyre Tyre
press.
press. monitor
monitor
inoperative
inoperative The tyre pressure monitor is faulty.
X Consult a qualified specialist workshop. Vehicle
Display messages
Possible causes/consequences and
M
MSolutions Depress brake to
Depress brake to
start engine start engine You have attempted to start the drive system with the transmission in
position Nwithout depressing the brake pedal.
X Depress the brake pedal. To shift out of P
To shift out of P
or or
N,
N,depress
depress brake
brake
and start engine
and start engine You have attempted to shift the transmission to position
Ror Dwith-
out starting the drive system.
X Start the drive system.
X Depress the brake pedal.
i It is only possible to shift the transmission from position
Pto the
desired position if you depress the brake pedal. Only then can the
parking lock be deactivated. If you do not depress the brake pedal,
the DIRECT SELECT lever can still be moved but the parking lock
remains engaged.
i At transmission fluid temperatures below
Ò20†you can only shift
out of position Pinto another transmission position when the
engine is running. Apply
Apply
brake
braketo
todese‐
dese‐
lect Park (P) posi‐
lect Park (P) posi‐
tion tion You have attempted to shift the transmission to position
R,Nor D
without depressing the brake pedal.
X Depress the brake pedal. 210
Display messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Risk of vehicle
Risk of vehicle
rolling Transmis‐ rolling Transmis‐
sion not in P sion not in P The driver's door is open or not fully closed and the transmission is in
position R,Nor D.
A warning tone also sounds.
G WARNING
The vehicle may roll away.
There is a risk of an accident.
X Shift the transmission to position P.
X Safeguard the vehicle against rolling away (Y page 145).
X Close the driver's door fully. Without changing
Without changing
gear, consult work‐ gear, consult work‐
shop shop You cannot change the transmission position due to a malfunction.
A warning tone also sounds.
If transmission position
Dis selected:
X Drive to a qualified specialist workshop without shifting the trans-
mission from position D.
If transmission position R,Nor Pis selected:
X Safeguard the vehicle against rolling away (Y page 145).
X Consult a qualified specialist workshop.
X Do not tow the vehicle. Only select Park Only select Park
(P) (P)
when
when vehicle
vehicle is
is
stationary
stationary The vehicle is moving.
X
Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Shift the transmission to position P.A The tailgate is open.
X Close the tailgate. ? The bonnet is open.
A warning tone also sounds.
G WARNING
The open bonnet may then block your view when the vehicle is in
motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 145).
X Close the bonnet. C At least one door is open. A warning tone also sounds.
X Close all doors. Display
messages
211On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays