
Transmission positions
B Parking lock
This prevents the vehicle from rolling
away when stopped. Only move the
DIRECT SELECT lever to Pwhen the
vehicle is stationary.
The key can only be removed when
the DIRECT SELECT lever is in posi-
tion P. When there is no key in the
ignition lock, the DIRECT SELECT
lever is locked in position P.C Reverse gear
Only move the DIRECT SELECT lever
to
Rwhen the vehicle is stationary. A Neutral
No power is transmitted from the
drive system to the drive wheels.
Releasing the brakes will allow you to
move the vehicle freely.
If ESP ®
is faulty: only move the
DIRECT SELECT lever to Nif the vehi-
cle is in danger of skidding, e.g. on icy
roads. 7 Drive
For driving forwards
Driving tips
Holding the vehicle stationary on uphill
gradients Do not hold the vehicle stationary on uphill gra-
dients by depressing the accelerator pedal.
Instead, only ever hold the vehicle stationary on
uphill gradients by:
R depressing the brake pedal
R engaging the electric parking brake
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The needle in the power display points to the
boost area (Y page 173).
X Ease off the accelerator pedal once the
desired speed is reached. i
Maximum acceleration is available for a limi-
ted time. Program selector button
The program selector button allows you to
choose between drive programs with different
driving characteristics. X
Press program selector button :.
The selected drive program appears in the
multifunction display.
The transmission switches to automatic drive
program Eeach time the drive system is started. E
Economy Comfortable, economical
driving style
S
Sport Sporty driving style
E+
Economy
Plus Comfortable, particularly
economical driving style
Drive programs
Drive program E (Economy) Drive program
Eis characterised by the follow-
ing:
R the vehicle pulling away more gently in
forward gear unless the accelerator pedal is
depressed fully.
R reduced power on the accelerator pedal
increases sensitivity. This supports an even
and economical driving style.
R the wheels are less likely to spin.
R full power output by using kickdown. Transmission
131Driving and parking Z

i
Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
The indicator lamps in the vehicle socket and on the charging cable may stay on for up to
30 seconds after the charging cable has been
disconnected.
When the battery is charged:
X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 second s. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Remove the charging cable from the mains
socket.
X Stow the charging cable safely in the vehicle
(Y page 140).
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charging a high-voltage battery at a
charging station/wallbox
General notes When charging your vehicle from a wallbox, use
the three-phase 32 A charging cable supplied.
The charging cable is stored in a bag in the boot.
Only use charging cables that have been tested
and approved by the manufacturer for charging
the high-voltage battery in an electric vehicle.
Observe the "Important safety notes"
(Y page 134). Charging communication at a charging
station The charging station first has to be activated
before you can charge at a charging station. You
can activate the charging station by using an
RFID card or via telephone activation. Observe
the on-site operator instructions for the charg-
ing station.
When the vehicle is connected to the charging
station, information and details on technical
parameters are exchanged. It can thus take up
to 30 seconds for the charging process to begin.
Connecting the charging cable :
To open the charge socket flap
; Tyre pressure table
= Socket cap
? Reference sticker (voltage range)
A Left indicator lamp Ì
B Right indicator lamp Ý
C Vehicle socket
D Warning sticker (charging cable)
X Shift the DIRECT SELECT lever to position P.
X Switch the ignition off. 142
High-voltage batteryDriving and parking

X
Press the charge socket flap in the direction
of arrow :.
The charge socket flap swings up.
X Remove socket cap =.
X Insert the charging cable connector into vehi-
cle socket Cto the stop.
X Wallbox without a preinstalled cable: insert
the charging cable connector into the power
socket of the wallbox to the stop.
The high-voltage battery is charging.
The Ý right indicator lamp Bon vehicle
socket Cflashes green.
The vehicle must not be moved while the charg-
ing cable is connected or during charging.
i Depending on the temperature, the engine
cooling system and battery cooling system
may audibly switch on when the charging
cable is connected or during the charging
process.
Removing the charging cable !
Before driving away, you must ensure that,
for your own safety and to avoid damage, the
charging cable has been removed from the
vehicle socket. Otherwise, you cannot shift
the transmission out of position P.
When the charge level display reaches 100%,
the battery is fully charged (Y page 174).
i The indicator lamps in the vehicle socket
and on the charging cable may remain on for
up to 30 seconds after the charging cable has
been disconnected.
When the battery is charged: X Unlock the vehicle.
The Ý right indicator lamp Bon vehicle
socket Cgoes out. The Ìleft indicator
lamp Aon vehicle socket Clights up white.
X Remove the charging cable from vehicle
socket Cwithin 30 seconds. Otherwise the
vehicle will relock the vehicle socket.
X Close socket cap =.
X Close the charge socket flap.
X Wallbox without a preinstalled cable: where
necessary, remove the charging cable from
the wallbox and stow it safely in the vehicle.
If the charging cable cannot be removed from
the vehicle socket, unlock the charge socket
flap manually using the emergency release
(Y page 143). Charge socket flap emergency
release
The emergency release is located behind the
side trim panel in the luggage compartment.
X
Open the tailgate.
X Open cover ;on the left-hand side of the
luggage compartment (Y page 106).
X Pull emergency release :on the cable.
The charge socket flap is unlocked.
i The cable of emergency release
:does not
need to be detached.
X Open the charge socket flap.
i Lock and then unlock the vehicle several
times after opening the emergency release.
The cable is then automatically returned to its
initial position by an actuator. You can start
charging after you have unlocked the vehicle
again. Pay particular attention to the indicator lamps on the vehicle socket (Y page 144). High-voltage battery
143Driving and parking Z

Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 72). The key batteries are discharged.
X Unlock the vehicle manually using the key (Y page 73). The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. The charging cable can-
not be inserted into the
vehicle socket. The vehicle socket is locked.
X
Ensure that the selector lever is in position P.The high-voltage battery
is not being charged. The
Ý indicator lamp on
the vehicle socket
flashes red. A malfunction has occurred during the initialisation of the charging
process.
X Ensure that the charging cable is connected to the mains socket.
X Remove the charging cable connector from the vehicle socket and
wait 30 seconds; then re-insert it into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage battery
is not charged during the
charging process when
connected to a mains
socket. The Ýindica-
tor lamp on the vehicle
socket does not light up
after the charging cable
connector has been
inserted into the vehicle
socket. The mains socket is faulty.
X Have the mains socket checked to test if it is functioning properly.
or X Use a different mains socket. The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The charging cable connector has not been unlocked.
X Press button %on the key. The charging cable connector on the
vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The charging cable connector is blocked.
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. 144
High-voltage batteryDriving and parking

Parking
Important safety notes
G
WARNING
If you release the parking brake on uphill or
downhill gradients, the vehicle can begin to
move when in park position P. There is a risk
of an accident.
To avoid hazardous situations:
R prevent the parked vehicle from rolling on
uphill or downhill gradients by always
applying the parking brake.
R do not park the vehicle on uphill or downhill
gradients if the parking brake is malfunc-
tioning. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle.
! while the vehicle is rolling, do not shift the
transmission directly from Dto R, from Rto D
or directly to P.
Do not open the driver's door while the vehi-
cle is in motion. Otherwise, at low speeds in
transmission position Dor R, park position P
is engaged automatically and the electrical
parking brake is applied.
The transmission could be damaged.
! Always secure the vehicle correctly against
rolling away. Otherwise, the vehicle or its driv-
etrain could be damaged.
To ensure that the vehicle is safeguarded
against rolling away unintentionally: R the electric parking brake must be applied.
R the transmission must be in position P.R
the key must be turned to position 0in the
ignition lock and then removed from the igni-
tion lock or the Start/Stop button must be
pressed
R on uphill or downhill gradients, turn the front
wheels towards the kerb. Switching off the drive system
G
WARNING
If you switch off the ignition while the vehicle
is in motion, safety-relevant functions are
restricted or not available. This can affect the power steering function and the brake boost-
ing effect, for example. You will then require
considerably more force to steer and brake.
There is a risk of an accident.
Do not switch off the ignition while the vehicle is in motion.
X Shift the DIRECT SELECT lever to position P.
X With the key: turn the key to position 0in the
ignition lock and remove it.
The immobiliser is activated.
X With the Start/Stop button: press the
Start/Stop button (Y page 126).
The drive system and all the indicator lamps in
the instrument cluster go out.
When the driver's door is closed, this corre-
sponds to key position 1. When the driver's
door is open, this corresponds to key position
0: "key removed".
If you switch the drive system off with the trans- mission in position Ror D, the transmission
automatically shifts to N.
With the key: if you then open the driver's door
or the front-passenger door or remove the key
from the ignition, the transmission automati-
cally shifts to P.
With the Start/Stop button: if you then open
the driver's door or the front-passenger door,
the transmission automatically shifts to P.
If you want the transmission to remain in neutral
N, e.g. when having the vehicle cleaned in an
automatic car wash with a towing system: Parking
145Driving and parking Z

With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage. If the on-board voltage is low or if there
is a malfunction in the system, it may not be
possible to apply the released parking brake or
to shift the transmission to the Pposition.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the drive system
is switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be applied
when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 126) or
R if the ignition was switched on using the
Start/Stop button 146
ParkingDriving and parking

Activating the HOLD function
X
Make sure that the activation conditions are
met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until :appears in the multifunction display.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first time
does not activate the HOLD function, wait
briefly and then try again.
Deactivating the HOLD function The HOLD function is deactivated automatically
if:
R you accelerate. On vehicles with automatic
transmission: only when the transmission is in
position Dor R.
R the transmission is in position P.
R you depress the brake pedal again with a cer-
tain amount of pressure until :disappears
from the multifunction display.
R you secure the vehicle using the electric park-
ing brake.
i After a short period, the vehicle is secured
by the electric parking brake, thus relieving
the service brake.
The electric parking brake secures the vehicle
automatically if the HOLD function is activated
and:
R the driver's seat belt is not fastened and the
driver's door is open
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/stop
function
R a system fault occurs
R the power supply is insufficient
The Brake immediately Brake immediately message may also
appear in the multifunction display. X
Immediately depress the brake pedal firmly
until the warning message in the multifunc-
tion display goes out.
The HOLD function is deactivated. A horn will
sound at regular intervals if you turn off the
engine, take off your seat belt or open the driv-
er's door when the HOLD function is activated.
The horn alerts you to the fact that the HOLD
function is still activated. If you attempt to lock
the vehicle, the tone becomes louder. The vehi- cle cannot be locked until you have deactivated
the HOLD function.
i Once you have switched off the engine, you
cannot restart it until you have deactivated
the HOLD function. PARKTRONIC
Important safety notes PARKTRONIC is an electronic parking aid with
ultrasonic sensors. It monitors the area around
your vehicle using six sensors in the front
bumper and six sensors in the rear bumper.
PARKTRONIC indicates visually and audibly the
distance between your vehicle and an object.
PARKTRONIC is only an aid. It is not a substitute for your attention to the immediate surround-
ings. The responsibility for safe manoeuvring
and parking remains with you. Make sure that
there are no persons, animals or objects in
range while manoeuvring and parking.
! When parking, pay particular attention to
objects above or below the sensors, such as
flower pots or trailer drawbars. PARKTRONIC does not detect such objects when they are in
the immediate vicinity of the vehicle. You
could damage the vehicle or the objects.
The sensors may not detect snow and objects which absorb ultrasonic sources.
Ultrasonic sources, such as an automatic car
wash, a lorry's compressed-air brakes or a
pneumatic drill, could cause PARKTRONIC to
malfunction.
PARKTRONIC may not function correctly on
uneven terrain. Driving systems
155Driving and parking Z

Warning displays
:
Segments on the left-hand side of the vehi-
cle
; Segments on the right-hand side of the vehi-
cle
= Segments showing operational readiness
The warning displays show the distance
between the sensors and the obstacle. The
warning display for the front area is located on
the dashboard above the centre air vents. The
warning display for the rear area is located on
the roof lining in the rear compartment.
The warning display for each side of the vehicle
is divided into five yellow and two red segments.
PARKTRONIC is operational if yellow segments
showing operational readiness =light up.
The transmission position of the automatic
transmission and the direction in which the vehi-
cle is rolling determine which warning display is active when the engine is running. Transmission posi-
tion Warning display
D
Front area activated
R,
Nor the vehicle is
rolling backwards Rear and front areas
activated
P
No areas activated
One or more segments light up as the vehicle
approaches an obstacle, depending on the vehi-
cle's distance from the obstacle.
From the:
R sixth segment onwards, you will hear an inter-
mittent warning tone for approximately two
seconds.
R seventh segment onwards, you will hear a
warning tone for approximately two seconds. This indicates that you have now reached the
minimum distance.
Deactivating/activating PARKTRONIC :
Indicator lamp
; To deactivate/activate PARKTRONIC
If indicator lamp :lights up, PARKTRONIC is
deactivated.
i PARKTRONIC is automatically activated
when you turn the key to position 2in the
ignition lock. Driving systems
157Driving and parking Z