Problems with the charging process
Problem
Possible causes/consequences and
M
MSolutions The charge socket flap
cannot be opened. The charge socket flap is not unlocked.
X Unlock the vehicle (Y page 72). The key batteries are discharged.
X Unlock the vehicle manually using the key (Y page 73). The charge socket flap is unlocked, but the opening mechanism is
jammed.
X Lock and unlock the vehicle.
If, after that, the opening mechanism is still jammed:
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. The charging cable can-
not be inserted into the
vehicle socket. The vehicle socket is locked.
X
Ensure that the selector lever is in position P.The high-voltage battery
is not being charged. The
Ý indicator lamp on
the vehicle socket
flashes red. A malfunction has occurred during the initialisation of the charging
process.
X Ensure that the charging cable is connected to the mains socket.
X Remove the charging cable connector from the vehicle socket and
wait 30 seconds; then re-insert it into the vehicle socket.
X If the problem persists, consult a qualified specialist workshop. The high-voltage battery
is not charged during the
charging process when
connected to a mains
socket. The Ýindica-
tor lamp on the vehicle
socket does not light up
after the charging cable
connector has been
inserted into the vehicle
socket. The mains socket is faulty.
X Have the mains socket checked to test if it is functioning properly.
or X Use a different mains socket. The charging cable con-
nector cannot be
removed from the vehi-
cle socket. The charging cable connector has not been unlocked.
X Press button %on the key. The charging cable connector on the
vehicle socket is unlocked.
X Remove the charging cable connector from the vehicle socket. The charging cable connector is blocked.
X Manually unlock the charge socket flap using the emergency
release (Y page 143).
X Consult a qualified specialist workshop. 144
High-voltage batteryDriving and parking
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock.
With the Start/Stop button:
X Remove the Start/Stop button from the igni-
tion lock.
X Insert the key into the ignition lock.
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in the
ignition lock. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion, for example, if they:
R release the parking brake
R shift the transmission out of park position P
R start the vehicle's drive system
In addition, they may operate vehicle equip-
ment. There is a risk of an accident and injury.
When leaving the vehicle, always take the key
with you and lock the vehicle. Never leave
children unattended in the vehicle. The function of the electric parking brake and
the parking lock is dependent on the on-board
voltage. If the on-board voltage is low or if there
is a malfunction in the system, it may not be
possible to apply the released parking brake or
to shift the transmission to the Pposition.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Shift the transmission to position P.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if
there is a malfunction in the system. Contact a
qualified specialist workshop.
The electric parking brake carries out a function check at regular intervals when the drive system
is switched off. Noises that occur are normal.
Applying or releasing manually X
To apply: push handle :.
When the electric parking brake is applied,
the ! red indicator lamp lights up in the
instrument cluster.
The electric parking brake can also be applied
when the key is removed.
X To release: pull handle:.
The red !indicator lamp in the instrument
cluster goes out.
The electric parking brake can only be
released:
R when the key is in position 1or 2in the
ignition lock (Y page 126) or
R if the ignition was switched on using the
Start/Stop button 146
ParkingDriving and parking
Applying automatically
When the vehicle's HOLD function is holding the
vehicle at a standstill, the electric parking brake is engaged automatically.
In addition, at least one of the following condi-
tions must be fulfilled:
R the drive system is switched off
R the driver's door is open and the seat belt is
not fastened
R there is a system malfunction
R the power supply is insufficient
R the vehicle is stationary for a lengthy period
The red !indicator lamp in the instrument
cluster lights up.
Releasing automatically The electric parking brake of your vehicle is
released automatically when all of the following
conditions are fulfilled:
R the vehicle has been started
R the transmission is in position Dor R
R the seat belt is fastened
R you depress the accelerator pedal
If the transmission is in position R, the tailgate
must be closed.
If your seat belt is not fastened, the following
conditions must be fulfilled to automatically
release the electric parking brake:
R the driver's door is closed
R you have shifted out of transmission position
P or you have previously driven faster than
3 km/h
Ensure that you do not depress the accelerator
pedal unintentionally. Otherwise, the parking
brake will be released and the vehicle will start
to move.
Emergency braking The vehicle can also be braked during an emer-
gency by using the electric parking brake.
X While driving, push handle :of the electric
parking brake (Y page 146).
The vehicle is braked as long as you keep
handle :of the electric parking brake
pressed. The longer the electric parking brake
handle :is depressed, the greater the brak-
ing force. During braking:
R a warning tone sounds
R the Release parking brake
Release parking brake message
appears
R the red !indicator lamp in the instrument
cluster flashes
When the vehicle has been braked to a stand-
still, the electric parking brake is applied. Parking up the vehicle
If you leave the vehicle parked up for longer than
four weeks, the battery may be damaged by
exhaustive discharging.
If you leave the vehicle parked up for longer than
six weeks, it may suffer from lack of use.
X Visit a qualified specialist workshop and seek
advice.
i You can obtain information about trickle
chargers from a qualified specialist work-
shop. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving.
Your vehicle is powered by an electric motor.
The electric motor draws the energy required to
drive the vehicle from the high-voltage battery.
When braking and rolling, kinetic energy is con- verted into electrical energy by energy recovery
and stored in the high-voltage battery.
The range of the vehicle is reduced when con-
sumers are switched on, e.g. THERMOTRONIC. Driving tips
147Driving and pa rking Z
The braking performance of the electric motor
using recuperative braking is, in some operating modes, either reduced or not effective:
R when the charge status of the high-voltage
battery increases
R if the high-voltage battery is not yet at a nor-
mal operating temperature
R when driving close to the maximum speed
R when the vehicle is almost stationary
R in transmission position N
R during and after ESP stability control
If you do not make an additional effort to apply
the brake yourself, the braking effect may not be sufficient. If necessary, counteract the reduced regenerative braking effect by applying the
brake yourself.
Downhill gradients On long, steep gradients, you must reduce the
load on the brakes by selecting maximum recu- peration. This prevents the brakes overheating
and causing excessive wear.
Recuperation allows the vehicle to be deceler-
ated without placing a load on the braking sys-
tem.
Do not depress the brake pedal continuously
while the vehicle is in motion, e.g. never cause
the brakes to rub by constantly applying light
pressure to the pedal. This results in excessive
and premature wear to the brake pads.
Heavy and light loads G
WARNING
The braking system can overheat if you leave your foot on the brake pedal while driving.
This increases the braking distance and could
even cause the braking system to fail. There is
a risk of an accident.
Never use the brake pedal as a footrest. Do
not simultaneously depress both the brake
pedal and the accelerator pedal while driving.
! Depressing the brake pedal constantly
results in excessive and premature wear to
the brake pads.
If heavy demands are made on the brakes, do
not park the vehicle immediately. Drive on for a
short while. This allows the airflow to cool the
brakes more quickly. If the brakes have been used only moderately,
you should occasionally test their effectiveness.
To do this, brake more firmly from a higher
speed, paying attention to traffic conditions.
This improves the grip of the brakes.
Wet road surfaces If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first
time. This may also occur after a car wash or
after driving through deep water.
You will have to depress the brake pedal more
firmly. Maintain a greater distance to the vehicle
in front.
After driving on a wet road or having the vehicle washed, brake firmly while paying attention to
the traffic conditions. This will warm up the
brake discs, thereby drying them more quickly
and protecting them against corrosion.
Limited braking performance on salt-
treated roads If you drive on salt-treated roads, a layer of salt
may form on the brake discs and pads. This can increase the braking distance considerably.
R In order to prevent any salt build-up, apply the
brakes occasionally while paying attention to the traffic conditions.
R Carefully depress the brake pedal at the end
of the journey and when starting the next
journey.
R Maintain a much greater distance to the vehi-
cle in front.
New brake pads/linings Brake pads/linings and discs that are either new
or have been replaced only achieve optimum
braking effect after several hundred kilometres
of driving. Compensate for the reduced braking effect by applying greater force to the brake
pedal.
For safety reasons, Mercedes-Benz recom-
mends that you only have brake pads/linings
fitted to your vehicle which have been approved
for Mercedes-Benz vehicles or which corre-
spond to an equivalent quality standard. Brake
pads/linings which have not been approved for
Mercedes-Benz vehicles or which are not of an
equivalent quality could affect your vehicle's
operating safety. Driving tips
149Driving and parking Z
Driving on wet roads
Aquaplaning If water has accumulated to a certain depth on
the road surface, there is a danger of aquaplan- ing occurring, even if:
R you are driving at low speeds
R the tyres have adequate tread depth
For this reason, drive in the following manner in the event of heavy rain or in conditions in which
aquaplaning can occur:
R lower your speed
R avoid tyre ruts
R avoid sudden steering movements
R brake carefully
Driving on flooded roads !
Bear in mind that vehicles travelling in front
or in the opposite direction create waves. This may cause the maximum permissible water
depth to be exceeded.
These notes must be observed under all cir-
cumstances. You could otherwise damage
the engine, the electronics or the transmis-
sion.
If you must drive on stretches of road on which
water has collected, please bear in mind that:
R in the case of standing water, the water level
must be no higher than the lower edge of the
vehicle body
R you should drive no faster than walking pace Winter driving
G
WARNING
If you increase the recuperation level on slip- pery road surfaces, the drive wheels may lose
their traction. This increases the risk of skid-
ding and having an accident.
Do not increase the recuperation level on slip-
pery road surfaces.
Have your vehicle winterproofed at a qualified
specialist workshop at the onset of winter.
You should drive particularly carefully on slip-
pery road surfaces. Avoid sudden acceleration, steering and braking manoeuvres. Do not use
cruise control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the DIRECT SELECT lever to position N.
X Try to bring the vehicle under control by using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device and
is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freezing
point do not guarantee that the road surface is
free of ice. The road may still be icy, especially in
wooded areas or on bridges.
You should pay special attention to road condi-
tions when temperatures are around freezing
point.
Further information on driving with snow chains (Y page 269).
Further information on driving with summer
tyres (Y page 268).
Observe the notes in the "Winter operation" sec-
tion (Y page 268). Driving systems
Cruise control
General notes Cruise control maintains a constant road speed
for you. It brakes automatically in order to avoid
exceeding the set speed. Change into transmis-
sion position D-
(Y page 132) on long and steep
downhill gradients. This increases recuperation
in overrun mode. This relieves the load on the
brake system and prevents the brakes from
overheating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions are appropriate for maintaining a steady
speed for a prolonged period. You can store any road speed above 30 km/h.
The speed indicated in the speedometer may
differ slightly from the speed stored. 150
Driving syste
msDriving and parking
accelerates or brakes. If you do not know
what the stored speed is, the vehicle may
accelerate or brake unexpectedly. There is a
risk of an accident.
Take the traffic conditions into account
before calling up the stored speed. If you do
not know what the stored speed is, store the
desired speed again.
X Briefly pull the cruise control lever towards
you =.
X Remove your foot from the accelerator pedal.
The first time cruise control is activated, it
stores the current speed or regulates the
speed of the vehicle to the previously stored
speed.
Setting a speed Bear in mind that it may take a brief moment
until the vehicle has accelerated or braked to
the set speed.
X Press the cruise control lever up :for a
higher speed or down ?for a lower speed.
X Keep the cruise control lever pressed until the
desired speed is reached.
X Release the cruise control lever.
The new speed is stored.
X To adjust the set speed in 1 km/h incre-
ments: briefly press the cruise control lever
up : or down ?to the pressure point.
The last stored speed increases or decreases
in 1 km/h increments.
X To adjust the set speed in 10 km/h incre-
ments: briefly press the cruise control lever
up : or down ?beyond the pressure point.
The last stored speed increases or decreases
in 10 km/h increments.
i Cruise control is not deactivated if you
depress the accelerator pedal. For example, if
you accelerate briefly to overtake, cruise con-
trol adjusts the vehicle's speed to the last
speed stored after you have finished overtak-
ing. Deactivating cruise control There are several ways to deactivate cruise con-
trol:
X Briefly press the cruise control lever forwards
B.
or X Brake.
or X Briefly press the cruise control lever in the
direction of arrow A.
Variable SPEEDTRONIC is selected. LIM indi-
cator lamp ;in the cruise control lever lights
up.
Cruise control is automatically deactivated if:
R the vehicle is secured with the electric park-
ing brake
R you are driving at less than 30 km/h
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position Nwhile
driving
If cruise control is deactivated, you will hear a
warning tone. You will see the Cruise con‐ Cruise con‐
trol off
trol off message in the multifunction display
for approximately five seconds.
i The last speed stored is cleared when you
switch off the engine. SPEEDTRONIC
General notes SPEEDTRONIC brakes automatically so that you
do not exceed the set speed. Change into trans-
mission position D-
(Y page 132) on long and
steep downhill gradients. This increases recu-
peration in overrun mode. This relieves the load on the brake system and prevents the brakes
from overheating and wearing too quickly. If youneed additional braking, depress the brake
pedal repeatedly rather than continuously.
i The speed indicated in the speedometer
may differ slightly from the limit speed stored.
Important safety notes If you fail to adapt your driving style, SPEED-
TRONIC can neither reduce the risk of an acci-
dent nor override the laws of physics. SPEED-
TRONIC cannot take into account road, weather152
Driving systemsDriving and parking
or traffic conditions. SPEEDTRONIC is only an
aid. You are responsible for the distance to the
vehicle in front, for vehicle speed, for braking in
good time, and for staying in lane.
If there is a change of drivers, advise the new
driver of the speed stored.
Variable SPEEDTRONIC General notes
:
To activate or increase speed
; LIM indicator lamp
= To activate at the current speed/last stored
speed
? To activate or reduce speed
A To switch between cruise control and varia-
ble SPEEDTRONIC
B To deactivate cruise control
You can operate cruise control and variable
SPEEDTRONIC with the cruise control lever.
The LIM indicator lamp on the cruise control
lever indicates which system you have selected:
R LIM indicator lamp off: cruise control is
selected
R LIM indicator lamp on: variable SPEED-
TRONIC is selected
When the engine is running, you can use the
cruise control lever to limit the speed to any
speed between 30 km/h and the technically
permitted maximum speed of the vehicle.
Selecting variable SPEEDTRONICX Check whether LIM indicator lamp ;is on.
If it is on, variable SPEEDTRONIC is already
selected. If it is not, press the cruise control lever in the
direction of arrow A.
LIM indicator lamp ;in the cruise control
lever lights up. Variable SPEEDTRONIC is
selected.
Storing the current speed You can use the cruise control lever to limit the
speed to any speed above 30 km/h while the
engine is running.
X Briefly press the cruise control lever up :or
down ?.
The current speed is stored and shown in the multifunction display.
Storing or calling up the speed G
WARNING
If you call up the stored speed and it is lower
than the current speed, the vehicle deceler-
ates. If you do not know the stored speed, the vehicle could decelerate unexpectedly. There
is a risk of an accident.
Pay attention to the road and traffic condi-
tions before calling up the stored speed. If you do not know the stored speed, store the
desired speed again.
X Briefly pull the cruise control lever towards
you =.
Setting a speed
X To adjust the set speed in 10 km/h incre-
ments: briefly press the cruise control lever
up : beyond the pressure point for a higher
speed, or down ?for a lower speed.
or X Keep the cruise control lever pressed beyond
the pressure point until the desired speed is
set. Press the cruise control lever up :for a
higher speed or down ?for a lower speed.
X To adjust the set speed in 1 km/h incre-
ments:
briefly press the cruise control lever
up : to the pressure point for a higher speed
or down ?for a lower speed.
or X Keep the cruise control lever pressed to the
pressure point until the desired speed is set.
Press the cruise control lever up :for a
higher speed or down ?for a lower speed. Driving systems
153Driving and parking Z
PARKTRONIC is activated automatically when
you:
R switch on the ignition
R shift the transmission to position D,Ror N
R release the electric parking brake
PARKTRONIC is deactivated at speeds above
18 km/h. It is reactivated at lower speeds.
Range of the sensors General notes
PARKTRONIC does not take into account obsta-
cles located:
R below the detection range, e.g. persons, ani-
mals or objects
R above the detection range, e.g. overhanging
loads, tail sections or loading ramps of goods vehicles :
Example: sensors in the front bumper, left-
hand side
The sensors must be free of dirt, ice and slush.
Otherwise, they may not function correctly.
Clean the sensors regularly, taking care not to
scratch or damage them (Y page 245).Range Front sensors
Centre Approx. 100 cm
Corners Approx. 60 cm
Rear sensors
Centre Approx. 120 cm
Corners Approx. 80 cm
Minimum distance
Centre Approx. 20 cm
Corners Approx. 20 cm
If there is an obstacle within this range, the rel-
evant warning displays light up and a warning
tone sounds. If the distance falls below the min- imum, the distance may no longer be shown. 156
Driving systemsDriving and parking