2015 MERCEDES-BENZ B-Class ELECTRIC remote start

Driving system ............................... 165
Function/note
s............................. 165
Important safety notes .................. 165
Problem (malfunction) ................... 168
Range of the sensors ..................... 165
Warning display ............................. 166
PASSENGER AIR BAG
Display message ............................ 213
Indicator lamps ................................ 41
PASSENGER AIRBAG
Problems (malfunction) .................. 213
Pets in the vehicle ............................... 62
Plastic trim (cleaning instruc-
tions) .................................................. 276
Power display .................................... 183
Power washers .................................. 273
Power windows
see Side windows
Program selector button .................. 137
Protection against theft
ATA (Anti-Theft Alarm system) ......... 69
Immobilizer ...................................... 69
Protection of the environment
General notes .................................. 19
Pulling away
Hill start assist ............................... 134 Q
QR code Mercedes-Benz Guide App ................. 1
Rescue card ..................................... 26
Qualified specialist workshop ........... 25R
Radio Selecting a station ......................... 191
see separate operating instructions
Radio-wave reception/transmis-
sion in the vehicle
Declaration of conformity ................ 24
Range
RANGE PLUS ................................. 144
RANGE PLUS
charge ........................................... 196
Range ............................................ 144 RBS
see Recuperative Brake System ...... 68
Reading lamp ..................................... 105
READY indicator ................................ 182
Rear compartment
Setting the air vents ...................... 127
Rear fog lamp
Changing bulbs .............................. 109
Display message ............................ 215
Switching on/of f........................... 101
Rear lamps
see Lights
Rear seats
Folding the backrest forwards/
back ............................................... 244
Rear view camera
Cleaning instructions ..................... 276
Displays in the Audio display ......... 173
Displays in the COMAND display ... 173
Function/note s............................. 172
Switching on/of f........................... 173
Rear window defroster
Problem (malfunction) ................... 123
Switching on/of f........................... 122
Rear window wiper
Replacing the wiper blad e.............. 113
Switching on/of f........................... 111
Rear-view mirror
Anti-glare (manual) .......................... 94
Dipping (automatic) ......................... 95
Recharging statistics (COMAND)
see Electrical energy generated
Recuperative Brake System
Driving safety systems ..................... 68
Refrigerant (air-conditioning sys-
tem)
Important safety notes .................. 333
Remote control
Garage door opener ....................... 261
Programming (garage door
opener) .......................................... 262
Replacing bulbs
Important safety notes .................. 106
Overview of bulb types .................. 106
Removing/replacing the cover
(front wheel arch) .......................... 107
Reporting safety defects .................... 25
Rescue card ......................................... 26 Index
13

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 25). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shift the transmission out of park position P
R start the vehicle's drive system.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
Vehicles with KEYLESS-GO start function: do not keep the SmartKey in the cargo com-
partment. Otherwise, the SmartKey may not
be detected, e.g. when starting the drive sys- tem using the Start/Stop button. SmartKey functions
:
& To lock the vehicle
; % To unlock the vehicle
If you do not open the vehicle within approx-
imately 40 seconds of unlocking, the vehicle
will lock again.
If you do not open the vehicle within approx-
imately 40 seconds of unlocking:
R the vehicle is locked again.
R protection against theft is reactivated.
X To lock centrally: press button:.72
SmartKeyOpening and closing

Problems with the SmartKey
Problem
Possible causes/consequences and
M
MSolutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the SmartKey at
the driver's door handle from close range and press the %or
& button.
If this does not work: X Check the SmartKey battery (Y page 75) and replace it if nec-
essary (Y page 75).
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Vehicles without KEYLESS-GO or KEYLESS-GO start func-
tion: try again to lock/unlock the vehicle using the remote con-
trol function of the SmartKey. Point the tip of the SmartKey at
the driver's door handle from close range and press the %/
& button.
If this does not work: X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key. The SmartKey is faulty.
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 75) and replace it if nec-
essary (Y page 75).
If this does not work:
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key. There is interference from a powerful source of radio waves.
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key. SmartKey
77Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions KEYLESS-GO is malfunctioning.
X Lock/unlock the vehicle using the remote control function of
the SmartKey.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop.
If the vehicle can also not be locked/unlocked using the remote
control function:
X Unlock (Y page 80) or lock (Y page 81) the vehicle using the
mechanical key.
X Have the vehicle and SmartKey checked at a qualified specialist
workshop. The drive system can-
not be started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the drive system again.
If this does not work:
X Check the 12 V battery and charge it if necessary (Y page 287).
or
X Check the high-voltage battery and charge it if necessary
(Y page 141).
or
X Jump-start the vehicle (Y page 290).
or
X Consult a qualified specialist workshop. The drive system can-
not be started using the
Start/Stop button. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. The SmartKey battery is discharged or nearly discharged.
X Check the SmartKey battery (Y page 75) and replace it if nec-
essary (Y page 75).
If this does not work:
X Start your vehicle with the SmartKey in the ignition lock. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. 78
SmartKeyOpening and closing

R
in transmission position N
R during and after ESP stability control
If you do not make an additional effort to
apply the brake yourself, the braking effect
may not be sufficient. If necessary, counter-
act the reduced regenerative braking effect
by applying the brake yourself.
Before commencing your journey, ensure that the charging cable required for charging the
high-voltage battery is in the vehicle. Key positions
SmartKey g
To remove the SmartKey
(shift the transmission to position P)
1 Power supply for some consumers, such
as the windshield wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the engine
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Key for the vehicle. The ignition is not
switched on. The drive system cannot be
started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
SmartKeys featuring the integrated KEYLESS- GO function and a detachable Start/Stop but-
ton. A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example,
when starting the drive system.
When you insert the Start/Stop button into
the ignition lock, the system needs approx-
imately two seconds recognition time. You
can then use the Start/Stop button.
Pressing the Start/Stop button several times
in succession corresponds to the different
key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately.
To start the vehicle without actively using the SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 73).
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of KEYLESS-
GO.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the drive system
with the Start/Stop button until the vehicle is unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 80), you can
continue to start the drive system with the
Start/Stop button. Driving
131Driving and parking Z

Search & Send
General notes
To use "Search & Send", your vehicle must be
equipped with mbrace and a navigation sys-
tem. Additionally, an mbrace service sub-
scription must be completed.
"Search & Send" is a destination entry ser-
vice. A destination address which is found on
Google Maps ®
can be transferred via mbrace
directly to your vehicle's navigation system.
Specifying and sending the destination
address
X Go to the website http://
maps.google.com and enter a destination
address into the entry field.
X To send the destination address to the
e-mail address of your mbrace account:
click on the corresponding button on the
website.
Example:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
X When the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
X Click "Send".
Information on specific commands such as
"Address entry" or "Send" can be found on the website.
Calling up a transmitted destination
address
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
The transmitted destination address is loa- ded into the vehicle's navigation system. A display message appears, asking
whether navigation should be started.
X Select Yes
Yes by turning cVdor sliding XVY
the controller and confirm with W.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No Nothe address can be stored in
the address book.
If you have sent more than one destination address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. 258
FeaturesStowage and features

Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may be delayed by 15 to 60 minutes. After 30 days
the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors Doors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password. Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically
notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an existing call, vehicle data is transferred to the
Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called.
If vehicle data needs to be transferred during an MB Info call or a Roadside Assistance call,this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request
Request
for Vehicle Diagnostics Received
for Vehicle Diagnostics Received
Start vehicle diagnostics? Start vehicle diagnostics? message
appears in the display. Features
259Stowage and features Z

When using the integrated garage door
opener, always make sure that nobody is
within the range of movement of the garage
door.
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Programming Programming buttons
Pay attention to the "Important safety notes"
(Y page 261). Garage door remote control
Ais not inclu-
ded with the integrated garage door opener.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 131).
X Select one of buttons ;to? to use to
control the garage door drive.
X To start programming mode: press and
hold one of buttons ;to? on the inte-
grated garage door opener.
The garage door opener is now in program-
ming mode. After a short time, indicator
lamp :lights up yellow.
Indicator lamp :lights up yellow as soon
as button ;,=or? is programmed for
the first time. If the selected button has
already been programmed, indicator lamp
:will only light up yellow after ten
seconds have elapsed.
X Release button ;,=or?. Indicator
lamp :flashes yellow.
X To program the remote control: point
garage door remote control Atowards
buttons ;to? on the rear-view mirror at
a distance of 2 to 8 inches (5 to 20 cm).
X Press and hold button Bon remote control
A until indicator lamp :lights up green.
When indicator lamp :lights up green:
programming is finished.
When indicator lamp :flashes green: pro-
gramming was successful. The next step is to synchronize the rolling code
(Y page 262).
X Release button Bon remote control Afor
the garage door drive system.
If indicator lamp :lights up red: repeat the
programing procedure for the correspond-
ing button on the rear-view mirror. When
doing so, vary the distance between remote control Aand the rear-view mirror.
The required distance between remote
control Aand the integrated garage door
opener depends on the garage door drive
system. Several attempts might be neces-
sary. You should test every position for at
least 25 seconds before trying another
position.
Synchronizing the rolling code
Pay attention to the "Important safety notes"
(Y page 261).
If the garage door system uses a rolling code,
you will also have to synchronize the garage
door system with the integrated garage door
opener in the rear-view mirror. To do this you
will need to use the programming button on
the door drive control panel. The program-
ming button may be positioned at different
locations depending on the manufacturer. It
is usually located on the door drive unit on the garage ceiling.
Familiarize yourself with the garage door
drive operating instructions, e.g. under "Pro- 262
FeaturesStowage and features