2015 MERCEDES-BENZ B-Class ELECTRIC air condition

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
If you drive your vehicle abroad, please note
that service facilities or replacement parts
may not be immediately available.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. Please consult an author-
ized Mercedes-Benz Center for further infor-
mation, or write to the following address:
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350 Operating safety
Important safety notes
Important safety notes G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident. Do not switch off the ignition while driving.
G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this
way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
If you make changes to electronic compo-
nents, their software or wiring, the general
operating permit for your vehicle may be ren- dered invalid. 22
Introduction

1-888-327-4236(TTY: 1-800-424-9153); go
to http://www.safercar.gov ; or write to:
Administrator, NHTSA, 400 Seventh Street,
SW., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from
http://www.safercar.gov Limited Warranty
! Follow the instructions in this manual
about the proper operation of your vehicle
as well as about possible vehicle damage.
Damage to your vehicle that arises from
culpable contraventions against these
instructions is not covered either by the
Mercedes-Benz Limited Warranty or by the New or Used-Vehicle Warranty. QR codes for the rescue card
The QR codes are secured in the fuel filler flap
and on the opposite side on the B-pillar. In the event of an accident, rescue services can use
the QR code to quickly find the appropriate
rescue card for your vehicle. The current res- cue card contains the most important infor-
mation about your vehicle in a compact form, e.g. the routing of the electric cables.
You can find more information under https://
portal.aftersales.i.daimler.com/public/
content/asportal/en/communication/
informationen_fuer/QRCode.html. Data stored in the vehicle
Data recording
This vehicle is capable of recording diagnostic information relating to vehicle operation, mal-functions, and user settings. This may include
information about the performance or status
of various systems, including but not limited
to, engine, throttle, steering or brake sys-
tems, that is stored and can be read out with
suitable devices, particularly when the vehi- cle is serviced. The data obtained is used to
properly diagnose and service your vehicle or
to further optimize and develop vehicle func-
tions. COMAND/mbrace
If the vehicle is equipped with COMAND or
mbrace, additional data about the vehicle’s
operation, the use of the vehicle in certain
situations, and the location of the vehicle may be compiled through COMAND or the mbrace
system.
For additional information please refer to the
COMAND User Manual and/or the mbrace
Terms and Conditions. Event data recorders
This vehicle is equipped with an event data
recorder (EDR). The main purpose of an EDR
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g., name, gender, age, 26
Introduction

Driver's knee bag
Driver's knee bag
:deploys under the steer-
ing column. The driver's knee bag is triggered
together with the front air bag.
The driver's knee bag offers additional thigh,
knee and lower leg protection for the occu-
pant in the driver's seat.
Side impact air bags G
WARNING
Unsuitable seat covers could restrict or even
prevent the deployment of the air bags inte-
grated into the seats. Consequently, the air
bags cannot protect vehicle occupants as
they are designed to do. In addition, the func- tion of the Occupant Classification System
(OCS) could be restricted. This poses an
increased risk of injury or even fatal injury.
You should only use seat covers that have
been approved for the respective seat by
Mercedes-Benz. Front side impact air bags
:and rear side
impact air bags ;deploy next to the outer
bolster of the seat backrest.
When deployed, the side impact air bag offers additional thorax protection. It also offers
additional pelvis protection for occupants in
the front seats. However, it does not protect
the:
R head
R neck
R arms
In the event of a side impact, the side impact
air bag is deployed on the side on which the
impact occurs.
The side impact air bag on the front-
passenger side (front) deploys under the fol-
lowing conditions:
R the OCS system detects that the front-
passenger seat is occupied or
R the belt tongue is engaged in the belt
buckle of the front-passenger seat
If the belt tongue is engaged in the belt
buckle, the side impact air bag on the front-
passenger side deploys if an appropriate acci- dent situation occurs. In this case, deploy-
ment is independent of whether the front-
passenger seat is occupied or not.
Window curtain air bags Window curtain air bags
:are integrated
into the side of the roof frame and deployed in
the area from the A-pillar to the C-pillar.
When deployed, the window curtain air bag
enhances the level of protection for the head. 48
Occupant safetySafety

However, it does not protect the chest or
arms.
In the event of a side impact, the window cur-
tain air bag is deployed on the side on which
the impact occurs.
If the system determines that they can offer
additional protection to that provided by the
seat belt, a window curtain air bag may be
deployed in other accident situations
(Y page 54). Occupant Classification System
(OCS)
Introduction The Occupant Classification System (OCS)
categorizes the person in the front-passenger
seat. Depending on that result, the front-
passenger front air bag is either enabled or
deactivated.
The system does not deactivate:
R the side impact air bag
R the window curtain air bag
R the Emergency Tensioning Devices
Prerequisites To be classified correctly, the front passenger
must sit:
R with the seat belt fastened correctly
R in an almost upright position with their
back against the seat backrest
R with their feet resting on the floor, if possi-
ble
If the front passenger does not observe these
conditions, OCS may produce a false classi-
fication, e.g. because the front passenger:
R transfers their weight by supporting them-
selves on a vehicle armrest
R sits in such a way that their weight is raised
from the seat cushion
If it is absolutely necessary to install a child
restraint system on the front-passenger seat,
be sure to observe the correct positioning of the child restraint system. Never place
objects under or behind the child restraint
system, e.g. cushions. The entire base of the
child restraint system must always rest on the
seat cushion of the front-passenger seat. The
backrest of the forward-facing child restraint system must lie as flat as possible against the
backrest of the front-passenger seat.
The child restraint system must not touch the
roof or be subjected to a load by the head
restraint. Adjust the angle of the seat back-
rest and the head restraint position accord-
ingly.
Only then can OCS be guaranteed to function correctly. Always observe the child restraint
system manufacturer's installation instruc-
tions.
Operation of Occupant Classification
System (OCS) :
PASSENGER AIR BAG OFF indicator lamp
; PASSENGER AIR BAG ON indicator lamp
The indicator lamps inform you whether the
front-passenger front air bag is deactivated or
enabled.
X Press the Start/Stop button once or twice,
or turn the key to position 1or 2in the
ignition lock.
The system carries out self-diagnostics.
The PASSENGER AIR BAG OFF and
PASSENGER AIR BAG ON indicator lamps
must light up simultaneously for approx-
imately six second s. Occu
pant safety
49Safety Z

Problems with the Occupant Classification System (OCS)
Be sure to observe the notes on "System self-test" (Y
page 51).Problem
Possible causes/consequences and
M
MSolutions The PASSENGER AIR
BAG OFF indicator
lamp lights up and
remains lit, even
though the front-
passenger seat is occu-
pied by an adult or a
person of a stature cor-
responding to that of an
adult. The classification of the person on the front-passenger seat is
incorrect.
X Make sure the conditions for a correct classification of the per-
son on the front-passenger seat are met (Y page 49).
X If the PASSENGER AIR BAG OFF indicator lamp remains lit, the
front-passenger seat may not be used.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. The PASSENGER AIR
BAG OFF indicator
lamp does not light up
and/or does not stay
on.
The front-passenger
seat is:
R unoccupied
R occupied by the
weight of a child up
to 12 months old in a
child restraint sys-
tem OCS is malfunctioning.
X Make sure there is nothing between the seat cushion and the
child seat.
X Make sure that the entire base of the child restraint system rests
on the seat cushion of the front-passenger seat. The backrest of
the forward-facing child restraint system must lie as flat as pos- sible against the backrest of the front-passenger seat. If nec-
essary, adjust the position of the front-passenger seat.
X When installing the child restraint system, make sure that the
seat belt is tight. Do not pull the seat belt tight using the front-
passenger seat adjustment. This could result in the seat belt and the child restraint system being pulled too tightly.
X Check for correct installation of the child restraint system.
Make sure that the head restraint does not apply a load to the
child restraint system. If necessary, adjust the head restraint
accordingly.
X Make sure that no objects are applying additional weight onto
the seat.
X If the PASSENGER AIR BAG OFF indicator lamp remains off and/
or the PASSENGER AIR BAG ON indicator lamp lights up, do not install a child restraint system on the front-passenger seat. It is
recommended that you install the child restraint system on a
suitable rear seat.
X Have OCS checked as soon as possible at an authorized
Mercedes-Benz Center. Occupant safety
53Safety Z

R
Front air bags and driver's knee bag
R Window curtain air bag, if the system deter-
mines that deployment can offer additional protection to that provided by the seat belt
The front-passenger front air bag is activated
or deactivated depending on the person on
the front-passenger seat. The front-
passenger front air bag can only deploy in an accident if the PASSENGER AIR BAG ON indi-
cator lamp is lit. Observe the information on
the PASSENGER AIR BAG indicator lamps
(Y page 41).
Your vehicle has two-stage front air bags.
During the first deployment stage, the front
air bag is filled with propellant gas to reduce
the risk of injuries. The front air bag is fully
deployed with the maximum amount of pro-
pellant gas if a second deployment threshold
is reached within a few milliseconds.
The activation threshold of the Emergency
Tensioning Devices and the air bag are deter-
mined by evaluating the rate of vehicle decel-
eration or acceleration which occurs at vari-
ous points in the vehicle. This process is pre- emptive in nature. Deployment should take
place in good time at the start of the collision.
The rate of vehicle deceleration or accelera-
tion and the direction of the force are essen- tially determined by:
R the distribution of forces during the colli-
sion
R the collision angle
R the deformation characteristics of the vehi-
cle
R the characteristics of the object with which
the vehicle has collided
Factors which can only be seen and measured
after a collision has occurred do not play a
decisive role in the deployment of an air bag.
Nor do they provide an indication of air bag
deployment.
The vehicle can be deformed considerably,
without an air bag being deployed. This is the
case if only parts which are relatively easily
deformed are affected and the rate of decel-
eration is not high. Conversely, air bags may be deployed even though the vehicle suffers
only minor deformation. This is the case if, for
example, very rigid vehicle parts such as lon-
gitudinal body members are hit, and sufficient deceleration occurs as a result.
If the restraint system control unit detects a
side impact, the relevant restraint system
components are deployed independently of
each other.
R Side impact air bags on the side of impact,
independently of the Emergency Tension-
ing Device and the use of the seat belt on
the driver's seat and outer seats in the sec-
ond row
The side impact air bag on the front-
passenger side (front) deploys under the
following conditions:
- the OCS system detects that the front-
passenger seat is occupied or
- the belt tongue is engaged in the belt
buckle of the front-passenger seat
R Window curtain air bag on the side of
impact, independently of the use of the
seat belt and independently of whether the
front-passenger seat is occupied
R Emergency Tensioning Device, if the sys-
tem determines that deployment can offer
additional protection in this situation
i Not all air bags are deployed in an acci-
dent. The different air bag systems work
independently of each other.
How the air bag system works is deter-
mined by the severity of the accident detec- ted, especially the vehicle deceleration or
acceleration and the apparent type of acci-dent:
R frontal collision
R side impact Occupant safety
55Safety Z

override the laws of physics. Driving safety
systems are merely aids designed to assist
driving. You are responsible for maintaining
the distance to the vehicle in front, for vehicle
speed, for braking in good time, and for stay- ing in lane. Always adapt your driving style to
suit the prevailing road and weather condi-
tions and maintain a safe distance from the
vehicle in front. Drive carefully.
The driving safety systems described only
work as effectively as possible when there is
adequate contact between the tires and the
road surface. Please pay special attention to
the notes on tires, recommended minimum
tire tread depths, etc. (Y page 300).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible. ABS (Anti-lock Braking System)
General information ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi- cle when braking.
The ! ABS warning lamp in the instrument
cluster lights up when the ignition is switched on. It goes out when the engine is running.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 62). G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid- ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop. When ABS is malfunctioning, other systems,
including driving safety systems, will also
become inoperative. Observe the information
on the ABS warning lamp (Y page 230) and
display messages which may be shown in the
instrument cluster (Y page 201).
ABS works from a speed of about 5 mph
(8 km/h) , regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
Braking X
If ABS intervenes: continue to depress the
brake pedal vigorously until the braking sit- uation is over.
X To make a full brake application:
depress the brake pedal with full force.
If ABS intervenes when braking, you will feel a pulsing in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions, and func-
tions as a reminder to take extra care while
driving. BAS (Brake Assist System)
General information BAS operates in emergency braking situa-
tions. If you depress the brake pedal quickly,
BAS automatically boosts the braking force,
thus shortening the stopping distance.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 62). G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking. Driving safety systems
63Safety Z

The seat belt should:
R fit snugly across your body
R be routed across the middle of your
shoulder
R be routed in your pelvic area across the
hip joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors (Y page 94) in
such a way that you have a good view of
road and traffic conditions.
X Vehicles with a memory function: save
the seat and exterior mirror settings
(Y page 96). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat.
Observe the safety notes on "Air bags"
(Y page 46) and "Children in the vehicle"
(Y page 56). G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control of the vehicle. There is a risk of an accident. Always make sure that the driver's seat is
engaged before starting the vehicle.
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the vehicle's drive system. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem.
! To avoid damage to the seats and the seat
heating, observe the following information:
R keep liquids from spilling on the seats. If
liquid is spilled on the seats, dry them as soon as possible.
R if the seat covers are damp or wet, do not
switch on the seat heating. The seat
heating should also not be used to dry
the seats.
R clean the seat covers as recommended;
see the "Interior care" section.
R do not transport heavy loads on the
seats. Do not place sharp objects on the seat cushions, e.g. knives, nails or tools.
The seats should only be occupied by
passengers, if possible.
R when the seat heating is in operation, do
not cover the seats with insulating mate- Seats
89Seats, steering wheel and mirrors Z