2015 MERCEDES-BENZ B-Class Navi

Problems with the navigation system
Problem
Possible causes/consequences and
0050
0050Solutions COMAND is unable to
continue route guid-
ance after the journey
has been interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
X Continue route guidance (Y page 92).Problem
Possible causes/consequences and
0050 0050Solutions COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
R After transporting the vehicle by ferry
R After transporting the vehicle by motorail
R After the vehicle has been towed
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. 120
Problems with the navigation systemNavigation

Problem
Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware. The DVD containing the digital map cannot be used for the update.
X To confirm the message: press0098the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X Clean the DVD.
X Restart the update. The DVD is scratched.
X Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X Consult an authorized Mercedes-Benz Center. Problems with the navigation system
121Navigation Z

Problem
Possible causes/consequences and
0050
0050Solutions COMAND asks for an
activation code during
the map update. The digital map is secured with an activation code.
X Consult an authorized Mercedes-Benz Center. 122
Problems with the navigation systemNavigation

X
Select the characters of the entry you are
searching for one by one and press 0098to
confirm.
When the selection is clear, COMAND
switches automatically to the selection list.
X To complete the search: slide00520097the
COMAND controller repeatedly or press
and hold 0098until the character bar disap-
pears.
The selection list appears.
Information about character entry
(Y page 33)
Using the number keypad You determine the first letter of the entry you
are looking for with the first character you
enter.
X Press the appropriate number keys as
many times as necessary and one after the
other.
Further information on character entry using
the number keypad (direct entry) (Y page 35).
Directly from the list You can switch to the list at any time during
character entry.
X Slide 00520097the COMAND controller repeat-
edly or press and hold 0098until the charac-
ter bar disappears.
or X Select 0054and press 0098to confirm.
X To select an entry: turn00790052007A the
COMAND controller until the desired entry is highlighted and press 0098to confirm.
To select a phone number: the0043symbol
indicates that an entry contains more than
one phone number.
X Select a phone book entry with the 0043
symbol and press 0098to confirm.
The sub-entries appear. The 0043symbol
changes to 0045. Phone book entry with several entries
X Select a sub-entry by turning 00790052007Aand
press 0098to confirm.
X To return to the phone book using the
character bar: select0039in the list and
press 0098to confirm.
or
X Press the 003Dbutton. Displaying details for an entry
X Select an entry in the selection list by turn-
ing 00790052007A the COMAND controller.
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Details
Details and press 0098to confirm.
The detailed view appears.
X To close the detailed display: slide009500520096
repeatedly until the entry is highlighted
again.
or
X Press the 003Dback button. Deleting an entry from the phone
book
If the entry contains only phone numbers, it is deleted from the phone book and address
book.
If it contains additional data, such as a navi-
gable destination, the entry is deleted in the 138
Using the phone bookTelephone

Using phone numbers in the text
0043
Usable numerical sequence
Numbers in text messages that are highligh-
ted in red can be used.
X Select a usable number when the text mes-
sage is displayed.
X Press 0098the COMAND controller and
select Use
Use.
X Select Call Call.
The phone makes the call.
i It is possible that a highlighted numerical
sequence may not contain a telephone
number.
i You can use the "New entry" or "Add no."
functions to save this telephone number or to add it to an existing entry.
Storing the sender of a text message in
the address book This function is not available if the sender’s
telephone number is already stored in the
address book.
X Press 0098the COMAND controller while the
text message is being displayed.
X Select Save Number
Save Number and press0098to con-
firm.
X Select New
NewEntry
Entry and press 0098to confirm.
X Store the phone number (Y page 141)Adding the sender of a text message to
an address book entry X
Press 0098the COMAND controller while the
text message is being displayed.
X Select Save Number
Save Number and press0098to con-
firm.
X Select Add Phone No.
Add Phone No. and press0098to
confirm.
X Proceed from the step "Select a number
category" (Y page 139).
Deleting a text message X
Select a text message in the text message
inbox by turning 00790052007Athe COMAND con-
troller.
X Select the list symbol to the right of the text
message by sliding 00520096the COMAND con-
troller and press 0098to confirm.
X Select Delete Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
YesorNo
No and press 0098to confirm.
If you select Yes
Yes, the text message is
deleted.
If you select No No, the process will be can-
celed.
i This delete function is not supported by all
mobile phones. The Delete failed
Delete failedmes-
sage appears. Using the address book
Introduction
Always pay attention to traffic conditions.
Before starting the journey, familiarize your-
self with the address book functions.
Only use COMAND when the road and traffic
conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book organizes and stores
entries that are entered from different sour-
ces (mobile phone, memory card, USB device,
COMAND phone book, navigation system). 146
Using the address bookTelephone

You can use these entries to make telephone
calls and for navigation.
i Number of contacts in the address
book: the address book can store a total of
4000 contacts.
1500 entries each are reserved in the
address book for:
R contacts from the mobile phone
R contacts that you create in COMAND or
import from other sources
The remaining 1,000 entries are assigned
by COMAND as necessary.
i Display of mobile phone contacts:
con-
tacts downloaded from the mobile phone
remain in the address book even if you dis-
connect the mobile phone from COMAND.
Contacts that have previously been availa-
ble can be displayed as soon as the mobile
phone is reconnected. COMAND down-
loads the contacts again so that any new
contacts that have been added to the
mobile phone can be displayed.
As soon as you connect a new mobile
phone to COMAND all the contacts from
the previous mobile phone are replaced by those from the new phone's address book.
Address book entries remain stored when
the mobile phone is disconnected. For this reason, delete your personal data using the
reset function before selling your vehicle,
for example (Y page 47). Calling up the address book
Using the function button:
X Press the 002Bfunction button.
You see either the telephone basic menu or
the address book, depending on which was
last active.
X If the telephone basic menu is displayed,
press the 002Bfunction button again. Using the telephone basic menu:
X When the telephone basic menu is dis-
played, select Tel
Tel by sliding 00520097the
COMAND controller and press 0098to con-
firm.
X Select Address Book Address Book from the menu and
press 0098to confirm. Address book with address book entry
¥and nav-
igable data 0048
X To browse in the address book: turn
00790052007A the COMAND controller.
X To close the address book: press the
002B button.
i An address book entry can contain the
following information:
R name
R first name
R company
R two addresses
R geo-coordinates
R up to five telephone numbers Using the address book
147Telephone Z

Searching for an address book entry
Search menu with character bar
0043
¥Address book entry
0044 0048 Complete address data from the nav-
igation system
0087 Character bar
0085 0034 Phone book entry on the mobile phone
0083 Entry with voice tag
For more symbols, see the symbol overview
(Y page 137)
X Find entry (Y page 137) Creating a new entry in the address
book
You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a navigation destination, COMAND creates an
address book entry which includes the com-
plete navigable address data.
X Call up the address book (Y page 147)
X Select New
New in the address book by sliding
00520064 and turning 00790052007Athe COMAND con-
troller and press 0098to confirm.
An input menu with data fields appears. Input menu with data fields
0043
Selected data field with cursor
0044 Character bar
X Enter characters (Y page 33)
X Store the entry (Y page 34) Deleting an address book entry
X Option 1: selectDelete
Delete by sliding 00520064and
turning 00790052007Athe COMAND controller and
press 0098to confirm.
X Option 2: search for an address book entry
(Y page 137).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Delete Delete and press 0098to confirm.
Irrespective of the option chosen, a prompt
will appear.
X Select Yes
Yes orNo
No and press 0098to confirm.
If you select Yes
Yes, the entry will be deleted.
If you select No
No, the process will be can-
celed. 148
Using the address bookTelephone

Changing the category of a telephone
number data field X
Display details for an address book entry
(Y page 149).
X Select the telephone number data field.
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Change Category Change Category and press0098to
confirm.
X Select a number category, e.g. Home
Home.
X Select a telephone category, e.g. Mobile
Mobile.
X If desired, select Preferred
Preferred and press0098
to confirm.
Depending on the previous status, switch
the option on 0073or off 0053. The phone num-
ber is displayed as the first number in the
phone book and can be dialed immediately.
X Select Save
Save and press 0098to confirm.
The new category is stored. Calling a number stored in an entry
Prerequisites The mobile phone must be connected via the
Bluetooth ®
Interface (Y page 126).
Dialing a number X
Display details for an address book entry
(Y page 149).
X Select the phone number data field by turn-
ing 00790052007A the COMAND controller.
X Press 0098the COMAND controller to con-
firm.
or X Select the list symbol to the right of the
data field by sliding 00520096the COMAND con-
troller.
X Press 0098the COMAND controller to con-
firm.
X Select Call
Call and press 0098to confirm.
The phone makes the call. The display
switches to telephone mode. Storing the phone number as a speed
dial number
X Display details for an address book entry
(Y page 149).
X Select the phone number data field by turn-
ing 00790052007A the COMAND controller.
X Select the list symbol to the right of the
data field by sliding 00520096the COMAND con-
troller and press 0098to confirm.
X Select Speed Dial Speed Dial and press0098to con-
firm.
You can now store the number in one of the ten speed dial presets (Y page 142). Starting route guidance to an entry
Address book entry with navigable data This function is available as soon as you have
stored a destination in the destination mem-
ory (Y page 104).
X Search for an address book entry with the
0048 symbol and select it from the list
(Y page 148).
X Display details for an address book entry
(Y page 149).
X Select the address data field by turning
00790052007A the COMAND controller and press 0098
to confirm.
Route guidance begins.
or X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Navigate
Navigate and press0098to confirm.
Route guidance begins.
Address book entry without navigable
data Route guidance can also be started for an
address book entry without the
0048symbol. If
the address data or designations do not
match the digital map, COMAND prompts you
to re-enter the address. 150
Using the address bookTelephone