2015 MERCEDES-BENZ A-CLASS HATCHBACK Owners Manual

A Neutral
Do not shift the transmission to
N
while driving. Otherwise, the auto-
matic transmission could be dam-
aged.
No power is transmitted from the
engine to the drive wheels.
Releasing the brakes will allow you
to move the vehicle freely, e.g. to
push it or tow it.
If ESP ®
is deactivated or faulty:
shift the transmission to position N
if the vehicle is in danger of skid-
ding, e.g. on icy roads.
If you switch the engine off with the transmission in position Ror D, the
automatic transmission shifts to N
automatically.
! Rolling in neutral
Ncan lead to
damage to the transmission. 7 Drive
The automatic transmission
changes gear automatically. All
forward gears are available.
Driving tips
Changing gear The automatic transmission shifts to the indi-
vidual gears automatically when it is in trans-
mission position D. Gearshifting is deter-
mined by:
R the selected drive program
R the position of the accelerator pedal
R the road speed
Accelerator pedal position Your style of driving influences how the auto-
matic transmission shifts gear:
R little throttle: early upshifts
R more throttle: late upshifts Holding the vehicle stationary on uphill
gradients G
WARNING
If the clutch overheats, the electronic man-
agement system is automatically deactivated. This interrupts the power transmission. The
vehicle may, for example, roll backwards on
gradients. There is a risk of an accident.
Never hold the vehicle stationary on uphill
gradients by depressing the accelerator.
The clutch may overheat if you hold the vehi- cle stationary on uphill gradients by depress- ing the accelerator pedal. If the clutch over-
heats, a warning tone sounds.
All vehicles (except Mercedes-AMG vehi-
cles): theStop vehicle Shift to P Stop vehicle Shift to P
Leave engine running
Leave engine running display message
appears in the multifunction display. You will
only be able to continue your journey once the clutch has cooled down and the display mes-
sage in the multifunction display has disap-
peared.
Mercedes-AMG vehicles: theTrans. oil Trans. oil
overheated Drive on with care
overheated Drive on with care display
message appears in the multifunction dis-
play.
Do not hold the vehicle stationary on uphill
gradients by depressing the accelerator
pedal. Instead, only ever hold the vehicle sta-
tionary on uphill gradients by:
R depressing the brake pedal
R activating the HOLD function
R engaging the electric parking brake
Kickdown Use kickdown for maximum acceleration:
X Depress the accelerator pedal beyond the
pressure point.
The transmission shifts to a lower gear
depending on the engine speed.
X Ease off the accelerator pedal once the
desired speed is reached.
The automatic transmission shifts back up. 174
Automatic transmissionDriving an
d parking

Mercedes-AMG vehicles:
it is only possible
to use kickdown in the automatic drive pro-
grams and in temporary manual drive pro-
gram M. When manual drive program Mis
selected permanently, kickdown is not pos-
sible.
For further information on kickdown in man-
ual drive program M(Y page 179).
Towing a trailer Towing a trailer is not possible with all mod-
els. For further information, see
(Y page 231).
X Drive in the middle of the engine speed
range on uphill gradients.
X Depending on the uphill or downhill gradi-
ent, select a lower gear (Y page 189), even
if cruise control, DISTRONIC PLUS, or
SPEEDTRONIC are activated. Drive programs
All vehicles (except Mercedes-AMG
vehicles) Drive program C (Comfort)
Drive program
Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less
likely to spin. Drive program S (Sport)
Drive program
Sis characterised by the fol-
lowing:
R sporty engine settings.
R the automatic transmission shifting up
later. as a result of the later automatic
transmission shift points, the fuel con-
sumption possibly being higher.
Drive program I (Individual)
In drive program Ithe following properties of
the drive program can be selected:
R the drive (engine and transmission man-
agement)
R the suspension (vehicles with damping sys-
tem or AMG RIDE CONTROL)
R the steering
R the availability of the ECO start/stop func-
tion
R the climate control
Information about configuring drive program I
with COMAND Online or Audio 20 can be
found in the Digital Owner's Manual.
i To permanently select the gears in drive
program Iusing the steering wheel pad-
dles, select the M(manual) setting for the
drive.
Drive program E (Economy)
Drive program Eis characterised by the fol-
lowing:
R comfort-oriented engine settings.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R the automatic transmission shifting up
sooner. This results in the vehicle being Automatic transmission
175Driving and parking Z

driven at lower engine speeds and the
wheels being less likely to spin.
R gliding mode is activated automatically
when engine-internal conditions are fulfil-
led and the accelerator is not depressed. At
the same time the transmission’s clutch
opens and the vehicle rolls freely using its
kinetic energy. As a result great distances
can be completed without the engine brake and fuel consumption reduced.
Mercedes-AMG vehicles Drive program I (Individual)
In drive program
Ithe following properties of
the drive program can be selected:
R the drive (engine management)
R the transmission management
R the suspension (vehicles with AMG RIDE
CONTROL)
R ESP ®
Information about configuring drive program I
with COMAND Online or Audio 20 can be
found in the Digital Owner's Manual.
Drive program C (Comfort)
Drive program Cis characterised by the fol-
lowing:
R the vehicle delivers comfortable, economi-
cal driving characteristics.
R the vehicle pulling away more gently in
forward and reverse gears unless the accel-
erator pedal is depressed fully.
R the vehicle having improved driving stabil-
ity, for example on slippery road surfaces.
R optimal fuel consumption resulting from
the automatic transmission shifting up
sooner. The vehicle is driven in the low
engine speed range and the wheels are less likely to spin.
R gliding mode is available.
R the ECO start/stop function is available. Drive program S (Sport)
Drive program
Sis characterised by the fol-
lowing:
R the vehicle exhibits sporty driving charac-
teristics
R the automatic transmission shifting up
later. as a result of the later automatic
transmission shift points, the fuel con-
sumption possibly being higher.
R the suspension exhibits stiff springing and
damping settings (vehicles with AIR RIDE
CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble.
Drive program S+ (Sport Plus)
Drive program S+is characterised by the fol-
lowing:
R the vehicle exhibits particularly sporty driv-
ing characteristics.
R the automatic transmission shifting up
later.
R as a result of the later automatic transmis-
sion shift points, the fuel consumption pos- sibly being higher.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIR RIDE CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble.
Drive program RACE (vehicles with AMG
RIDE CONTROL)
Drive program RACEis characterised by the
following:
R the vehicle exhibits driving characteristics
suitable for the racetrack.
R all vehicle systems are set for maximum
sportiness.
R the automatic transmission shifting up
later. 176
Automatic transmissionDriving and parking

R
as a result of the later automatic transmis-
sion shift points, the fuel consumption pos-sibly being higher.
R the suspension exhibits particularly stiff
springing and damping settings (vehicles
with AIR RIDE CONTROL).
R gliding mode is not available.
R the ECO start/stop function is not availa-
ble. Manual gearshifting
General notes You can change gear yourself using the steer-
ing wheel gearshift paddles. The transmission
must be in position D.
Depending on which gearshift paddle is
pulled, the automatic transmission immedi-
ately shifts into the next gear up or down, if
permitted.
Mercedes-AMG vehicles: to use manual
shifting, you have two options:
R temporary setting
R permanent setting
If you activate manual gearshifting, the mul-
tifunction display will show the current gear
instead of transmission position D.
If manual gearshifting is deactivated, the
gears will be selected automatically.
Temporary setting X
To activate: shift the DIRECT SELECT lever
to position D.
X Pull steering wheel gearshift paddle :
or ;.
Temporary setting will be active for a certain
amount of time. Under certain conditions the
minimum amount of time is extended, e.g. in the case of lateral acceleration, during an
overrun phase or when driving on steep ter-
rain.
X To deactivate: pull steering wheel gear-
shift paddle ;and hold it in place.
or X Use the DIRECT SELECT lever to shift the
transmission position.
or X All vehicles (except Mercedes-AMG vehi-
cles): use the DYNAMIC SELECT button to
change the drive program.
Mercedes-AMG vehicles: use the DYNAMIC
SELECT controller to change the drive pro-
gram.
Permanent setting (Mercedes-AMG
vehicles) X
To activate: shift the selector lever to posi-
tion D.
X Press button :.
X To deactivate: press button:.
or X If position D (automatic transmission) is
selected for the transmission in drive pro- Automatic transmission
177Driving and parking Z

gram
I: shift to drive program Iwith the
DYNAMIC SELECT controller.
Shifting gears !
Mercedes-AMG vehicles:
the automatic
transmission does not shift up automati-
cally even when the engine limiting speed
for the current gear is reached. When the
engine limiting speed is reached, the fuel
supply is cut to prevent the engine from
overrevving. Always make sure that the
engine speed does not reach the red area of
the rev counter. There is otherwise a risk of engine damage. X
To shift up: pull steering wheel gearshift
paddle ;.
The automatic transmission shifts up to the next gear.
All vehicles (except Mercedes-AMG
vehicles): if the maximum engine speed on
the currently engaged gear is reached and
you continue to accelerate, the automatic
transmission automatically shifts up in
order to prevent engine damage.
X To shift down: pull steering wheel gear-
shift paddle :.
The automatic transmission shifts down to
the next gear.
Automatic downshifting occurs when
coasting.
If the engine exceeds the maximum engine speed when shifting down, the automatic
transmission protects against engine dam-
age by not shifting down. Gearshift recommendation
The gearshift recommendations assist you in
adopting an economical driving style. The rec- ommended gear is shown in the multifunction
display.
X Shift to recommended gear ;according
to gearshift recommendation :when
shown in the multifunction display.
Upshifting (Mercedes-AMG vehicles) !
The automatic transmission does not shift
up automatically even when the engine lim-
iting speed for the current gear is reached.
When the engine limiting speed is reached,
the fuel supply is cut to prevent the engine from overrevving. Always make sure that
the engine speed does not reach the red
area of the rev counter. There is otherwisea risk of engine damage. Before the engine speed reaches the red area,
an upshift indicator will be shown in the mul-
tifunction display.
X Shift to recommended gear :when mes-
sage ;is shown in the multifunction dis-
play. 178
Automatic transmissionDriving and parking

Kickdown
X
For maximum acceleration, depress the
accelerator pedal beyond the pressure
point.
The transmission shifts to a lower gear
depending on the engine speed.
X Shift back up once the desired speed is
reached.
During kickdown, you cannot shift gears
using the steering wheel gearshift paddles.
If you apply full throttle, the automatic trans-
mission shifts up to the next gear when the
maximum engine speed is reached. This pre-
vents the engine from overrevving.
Mercedes-AMG vehicles: it is only possible
to use kickdown in temporary manual drive
program M. When manual drive program Mis
selected permanently, kickdown is not pos-
sible. Automatic trans
mission
179Driving an d parking Z

Problems with the transmission
Problem
Possible causes/consequences and
M
MSolutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer shifts into all of
the gears.
Reverse gear can no
longer be engaged. The transmission is in emergency mode.
X Stop.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position D.
X Have the transmission checked at a qualified specialist work-
shop immediately. Refuelling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, naked flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refuelling. G
WARNING
Fuels are poisonous and hazardous to health. There is a danger of injury.
Do not swallow fuel or let it come into contact
with skin, eyes or clothing. Do not inhale fuel
vapours. Keep fuels out of the reach of chil-
dren.
If you or others come into contact with fuel,
observe the following:
R Wash the fuel off any affected areas of skin
with water and soap immediately.
R If you get fuel in your eyes, rinse them thor-
oughly with clean water immediately. Seek immediate medical attention. R
If fuel is swallowed, seek immediate medi-
cal attention. Do not induce vomiting.
R Change any clothing that has come into
contact with fuel immediately. G
WARNING
Electrostatic charge can cause sparks and
thereby ignite fuel vapours. There is a risk of
fire and explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. This discharges any electrostatic
charge that may have built up. G
WARNING
Vehicles with a diesel engine:
If you mix diesel fuel with petrol, the flash
point of this fuel mixture is lower than that of pure diesel fuel. When the engine is running,
components in the exhaust system may over-
heat unnoticed. There is a risk of fire.
Never refuel with petrol. Never add petrol to
diesel fuel.
! Do not use diesel to refuel vehicles with a
petrol engine. Do not switch on the ignition if you accidentally refuel with the wrong 180
RefuellingDriving and parking

fuel. Otherwise, the fuel will enter the fuel
system. Even small amounts of the wrong
fuel can result in damage to the fuel system
and the engine. Notify a qualified specialist workshop and have the fuel tank and fuel
lines drained completely.
! Do not use petrol to refuel vehicles with a
diesel engine. Do not switch on the ignition if you accidentally refuel with the wrong
fuel. Otherwise, fuel can enter the fuel sys-tem. Even small amounts of the wrong fuel
could result in damage to the fuel system
and the engine. The repair costs are high.
Notify a qualified specialist workshop and
have the fuel tank and fuel lines drained
completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the
paintwork.
! Use a filter when adding fuel from a fuel
can. The fuel lines and/or the fuel injection system could otherwise be blocked by par-
ticles from the fuel can.
Do not get into the vehicle again during the
refuelling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, some fuel may
spray out when you remove the fuel pump
nozzle.
Further information on fuel and fuel quality
(Y page 396). Refuelling
General notes The fuel filler flap is unlocked/locked auto-
matically when you unlock/lock the vehicle
with the key.
The position of the fuel filler cap is displayed
æ in the instrument cluster. The arrow
next to the filling pump indicates the side of
the vehicle. Opening the fuel filler flap
:
To open the fuel filler flap
; Tyre pressure table
= To insert the fuel filler cap
? Instruction label on the fuel type to be
refuelled
X Vehicles without KEYLESS-GO: remove
the key from the ignition lock.
X Vehicles with KEYLESS-GO start-func-
tion or KEYLESS-GO: open the driver's
door.
The on-board electronics now have status
0. This is the same as the key having been removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap =.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Vehicles with a diesel engine: the filler neck is
designed for refuelling at diesel filling pumps.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out. Refuelling
181Driving and parking Z