2015 MAZDA MODEL 5 mileage

key seats oil capacities fog light bulb immobilizer heating

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MAZDA MODEL 5 2015 Owners Manual Black plate (295,1)
NOTElEven though the distance-to-empty display
may indicate a sufficient amount of
remaining mileage before refueling is
required, refuel as soon as possible if the
fuel gauge need

Page 334 of 458

MAZDA MODEL 5 2015 Owners Manual Black plate (334,1)
Introduction
Be extremely careful and prevent injury to yourself and others or damage to your vehicle
when using this manual for inspection and maintenance.
If you are unsure about

Black plate (334,1)
Introduction
Be extremely careful and prevent injury to yourself and others or damage to your vehicle
when using this manual for inspection and maintenance.
If you are unsure about any procedure it describes, we strongly urge you to have a reliable
and qualified service shop perform the work, preferably an Authorized Mazda Dealer.
Factory-trained Mazda technicians and genuine Mazda parts are best for your vehicle.
Without this expertise and the parts that have been designed and made especially for your
Mazda, inadequate, incomplete, and insufficient servicing may result in problems. This
could lead to vehicle damage or an accident and injuries.
For expert advice and quality service, consult an Authorized Mazda Dealer.
To continue warranty eligibility and to protect your investment, it is your responsibility to
properly maintain your vehicle according to factory recommended schedules outlined in
this manual. As part of this you must keep your maintenance records, receipts, repair orders
and any other documents as evidence this maintenance was performed. You must present
these documents, should any warranty coverage disagreement occur. Failure to do so can
result in your warranty being voided either in whole or in part.
This evidence may consist of the following:
lThe Mazda Scheduled Maintenance Record, refer to the Warranty Booklet, must be
completely filled out showing mileage, repair order number, date for each service, and
signed by a qualified automotive service technician who service vehicles.
lOriginal copies of repair orders or other receipts that include the mileage and date the
vehicle was serviced. Each receipt should be signed by a qualified automotive service
technician.
lFor self maintenance, a statement that you completed the maintenance yourself,
displaying mileage and the date the work was performed. Also, receipts for the
replacement parts (fluid, filters, etc.) indicating the date and mileage must accompany
this statement.
NOTE
If you elect to perform maintenance yourself or have your vehicle serviced at a location other than an
Authorized Mazda Dealer, Mazda requires that all fluids, parts and materials must meet Mazda
standards for durability and performance as described in this manual.
Claims against the warranty resulting from lack of maintenance, as opposed to defective
materials or authorized Mazda workmanship, will not be honored.
8-2
Maintenance and Care
Introduction
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Thursday, December 18 2014 9:28 AM
Form No.8DW3-EA-14H

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MAZDA MODEL 5 2015 Owners Manual Black plate (338,1)
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first
Months 6 12 18 24 30 36 42 48
×1000 km 12 24 36 48 60 72 84 96
×1000 miles 7.5 15 22.5 30 37.5 4

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MAZDA MODEL 5 2015 Owners Manual Black plate (340,1)
Maintenance IntervalNumber of months or kilometers (miles), whichever comes first
Months 4 8 12 16 20 24 28 32 36 40 44 48
×1000 km 8 16 24 32 40 48 56 64 72 80 88 96
×1000 miles

Page 401 of 458

MAZDA MODEL 5 2015 Owners Manual Black plate (401,1)
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you ef

Black plate (401,1)
By letter at:
Attn: Customer Assistance
Mazda North American Operations
7755 Irvine Center Drive
Irvine, CA 92618-2922
P.O. Box 19734
Irvine, CA 92623-9734
In order to serve you efficiently and effectively, please help us by providing the following
information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
If you live outside the U.S.A., please contact your nearest Mazda Distributor.
q STEP 3: Contact Better Business Bureau (BBB)
Mazda North American Operations realizes that mutual agreement on some issues may not
be possible. As a final step to ensure that your concerns are being fairly considered, Mazda
North American Operations has agreed to participate in a dispute settlement program
administered by the Better Business Bureau (BBB) system, at no cost to you the consumer.
BBB AUTO LINE works with consumers and the manufacturer in an attempt to reach a
mutually acceptable resolution of any warranty related concerns. If the BBB is not able to
facilitate a settlement they will provide an informal hearing before an arbitrator.
You are required to resort to BBB AUTO LINE before exercising rights or seeking
remedies under the Federal Magnuson-Moss Warranty Act, 15 U.S.C. § 2301 et seq. To the
extent permitted by the applicable state “Lemon Law ”, you are also required to resort to
BBB AUTO LINE before exercising any rights or seeking remedies under the “Lemon
Law ”. If you choose to seek remedies that are not created by the Magnuson-Moss Warranty
Act or the applicable state “Lemon Law ”, you are not required to first use BBB AUTO
LINE.
Customer Information and Reporting Safety Defects
Customer Assistance
9-3
Mazda5_8DW3-EA-14H_Edition3 Page401
Thursday, December 18 2014 9:28 AM
Form No.8DW3-EA-14H

Page 402 of 458

MAZDA MODEL 5 2015 Owners Manual Black plate (402,1)
The whole process normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda unless you accept the decision. For more information about BBB AUTO
LINE,

Black plate (402,1)
The whole process normally takes 40 days or less. The arbitration decision is not binding
on you or Mazda unless you accept the decision. For more information about BBB AUTO
LINE, including current eligibility standards, please call 1-800-955-5100 or visit the BBB
website at www.lemonlaw.bbb.org.
Being truly committed to customer satisfaction is more than a phrase with Mazda. We hope
to satisfy every customer directly, but if there is ever a question about our decision, Mazda
believes in providing a fast, fair and free method such as the BBB AUTO LINE to ensure
Mazda delivers on our commitment to do the right thing for our customers!
qCalifornia Customers
1. Mazda North American Operations participates in BBB AUTO LINE, a mediation/
arbitration program administered by the Council of Better Business Bureaus [4200
Wilson Boulevard, Arlington, Virginia 22203] through local Better Business Bureaus.
BBB AUTO LINE and Mazda have been certified by the Arbitration Certification
Program of the California Department of Consumer Affairs.
2. If you have a problem arising under a Mazda written warranty, we encourage you to bring it to our attention. If we are unable to resolve it, you may file a claim with BBB
AUTO LINE. Claims must be filed with BBB AUTO LINE within six (6) months after
the expiration of the warranty.
3. To file a claim with BBB AUTO LINE, call 1-800-955-5100. There is no charge for the call.
4. In order to file a claim with BBB AUTO LINE, you will have to provide your name and address, the brand name and vehicle identification number (VIN) of your vehicle, and a
statement of the nature of your problem or complaint. You will also be asked to provide:
the approximate date of your acquisition of the vehicle, the vehicle's current mileage, the
approximate date and mileage at the time any problem(s) were first brought to the
attention of Mazda or one of our dealers, and a statement of the relief you are seeking.
5. BBB AUTO LINE staff may try to help resolve your dispute through mediation. If mediation is not successful, or if you do not wish to participate in mediation, claims
within the program's jurisdiction may be presented to an arbitrator at an informal
hearing. The arbitrator's decision should ordinarily be issued within 40 days from the
time your complaint is filed; there may be a delay of 7 days if you did not first contact
Mazda about your problem, or a delay of up to 30 days if the arbitrator requests an
inspection/report by an impartial technical expert or further investigation and report by
BBB AUTO LINE.
9-4
Customer Information and Reporting Safety Defects
Customer Assistance
Mazda5_8DW3-EA-14H_Edition3 Page402
Thursday, December 18 2014 9:28 AM
Form No.8DW3-EA-14H

Page 408 of 458

MAZDA MODEL 5 2015 Owners Manual Black plate (408,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your M

Page 410 of 458

MAZDA MODEL 5 2015 Owners Manual Black plate (410,1)
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located onthe upper drivers side corner of the dash)
4. Purchase d

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