
HOME
Press to access your home screen. Depending on your vehicle’s
option package and software, your screens may vary in
appearance from the descriptions in this section. Your features may also
be limited depending on your market. Check with your authorized dealer
for availability.
INFORMATION
Press to select any of the following:
• SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Apps
If the icon is yellow, see Alertsin theInformation section of this
chapter.
ENTERTAINMENT
Press to select any of the following:
• AM
• FM
• SIRIUS
• CD
• USB
• BT Stereo
• SD Card
• A/V In
Using the Touchscreen
To turn a feature on and off, just touch the graphic with your finger. To
get the best performance from the touch-sensitive controls:
• Make sure your hands are clean and dry.
• Press firmly on the center of a control graphic or menu item.
• Keep metal and other conductive material away from the surface of
the touchscreen.
Using Your Audio and Climate Controls
Depending on your vehicle and option package, you may also have these
controls on your bezel:
• Power: Switch the media or climate features off and on.
• VOL: Control the volume of playing media.
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Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-521-4140.
In Canada, call: 800–387–9333.
Times are subject to change due to holidays.
Safety Information
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any handheld device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
When using SYNC:
• Do not operate playing devices if the power cords or cables are
broken, split or damaged. Place cords and cables out of the way, so
they do not interfere with the operation of pedals, seats,
compartments or safe driving abilities.
• Do not leave playing devices in your vehicle during extreme conditions
as it could cause them damage. See your device’s manual for further
information.
• Do not attempt to service or repair the system. See your authorized
dealer.
For your safety, some SYNC functions are speed-dependent. Their use is
limited to when your vehicle is traveling at speeds under 3 mph
(5 km/h).
Make sure that you review your device’s manual before using it with SYNC.
Speed-restricted Features
Some features of this system may be too difficult to use while your
vehicle is moving so they are restricted from use unless your vehicle is
stationary.
• Screens that are too crowded with information, such as Point of
Interest reviews and ratings, Sirius Travel Link sports scores, movie
times and ski conditions.
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system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
Privacy Notice for GPS Mapping with MyLincoln Mobile in the
United States and Canada
MyLincoln Mobile allows for GPS mapping when a vehicle is registered to
a MyLincoln Mobile account. To remove the vehicle from the account,
thereby removing GPS mapping ability, a Master Reset can be performed
in the vehicle. SeeSettingsin the MyLincoln Touch chapter.
Prior to transferring ownership of a vehicle, owners may choose to
execute a Master Reset or Factory Reset (completed via the MyLincoln
Mobile website). Either method will remove the vehicle from all
MyLincoln Mobile accounts.
It is recommended that new owners conduct a Master Reset upon taking
possession of the vehicle to remove it from any existing MyLincoln
Mobile accounts. The new owner can activate a MyLincoln Mobile
account by going to
http://support.lincoln.com/owner-services/mylincoln-mobile-app and
following the registration process.
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Potential station issues
Issue Cause Action
Sound fading or
blending in and out. The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune. The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune. The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio. Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.
Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found when
Scanis
pressed. Pressing
Scandisables
HD2-HD7 channel
search. No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
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Sirius Satellite Radio Information
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming changes.
Note: This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of
your vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of Sirius satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1-888-539-7474.
Potential satellite radio reception issues
Antenna
obstructions For optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
Terrain Hills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overload When you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interference Your display may show ACQUIRIN
G...to
indicate the interference and the audio
system may mute.
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Sirius troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more than two seconds to
produce audio for the
selected channel.No action required.
This message should
disappear shortly.
Sat Fault/SIRIUS
system failure. There is an internal
module or system
failure present.If this message does
not clear shortly, or
with an ignition key
cycle, your receiver
may have a fault. See
your authorized dealer
for service.
Invalid Channel. The channel is no longer available.Tune to another
channel or choose
another preset.
Unsubscribed Channel. Your subscription does not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the
channel, or tune to
another channel.
No Signal. The signal is lost from the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into
an open area, the
signal should return.
Updating. Update of channel programming in
progress.No action required.
The process may take
up to three minutes.
Call SIRIUS
1–888–539–7474. Your satellite service is
no longer available.Contact Sirius at
1-888-539-7474 to
resolve subscription
issues.
None Found. Check
Channel Guide. All the channels in the
selected channels are
either skipped or
locked.Use the channel guide
to turn off the
Lock
or Skip function on
that station.
Subscription Updated. Sirius has updated the channels available for
your vehicle.No action required.
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•Dial to call the contact.
• Ignore to exit the screen.
Note: If you select Vi e wand your vehicle is traveling over 3 mph
(5 km/h), the system offers to read the message to you instead of
allowing you to view it while driving.
Phone Settings
Press Phone >Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add or delete a device, as well as
save it as a favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go directly to your voice mail and
not ring in the vehicle. When this feature is on, text message
notifications do not ring inside the cabin either.
911 Assist
Turn on or turn off the 911 Assist feature. See 911 Assistin theSYNC
Services and Applications section.
Phone Ringer
Select the ring tone you want to hear when you receive a call. Choose
from possible system ring tones, your currently paired phone’s ring tone,
a beep, text-to-speech or a silent notification.
Text Message Notification
Select a text message notification, if supported by your phone. Choose
from possible system alert tones, text-to-speech or silent.
Internet Data Connection
If your phone is compatible, use this screen to adjust your internet data
connection. Select to make your connection profile with the personal
area network or to turn off your connection. You can also choose to
adjust your settings or have the system always connect, never connect
when roaming or query on connect. Press ?for more information.
Manage Phonebook
Touch this button to access features such as automatic phonebook
download, re-download your phonebook, add contacts from your phone
as well as delete or upload your phonebook.
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INFORMATIONIf your vehicle is equipped with Navigation, touch the i
(Information) button to access these features. If your vehicle is
not equipped with Navigation, touch the corner of the
touchscreen with the green tab.
Under the Information menu, you can access features, such as:
A. SYNC Services
B. Sirius Travel Link
C. Alerts
D. Calendar
E. SYNC Applications.
SYNC Services (If Equipped, United States Only)
Note: SYNC Services varies by trim level and model year and may
require a subscription. Traffic alerts and turn-by-turn directions available
in select markets. Message and data rates may apply. Ford Motor
Company reserves the right to change or discontinue this product service
at any time without prior notification or incurring any future obligation.
Note: SYNC Services requires activation before use. Visit
www.SYNCMyRide.com to register and check your eligibility for
complimentary services. Standard phone and message rates may apply.
Subscription may be required. You must also have the active SYNC
Services Bluetooth-enabled cellular phone paired and connected to the
system in order to connect to, and use, SYNC Services. See Phone
earlier in this chapter for pairing instructions.
A
B
C
D
E
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