
TRANSPORTING THE VEHICLE
If you need to have your vehicle towed, contact a professional towing
service or, if you are a member of a roadside assistance program, your
roadside assistance service provider.
We recommend the use of a wheel lift and dollies or flatbed equipment
to tow your vehicle. Do not tow with a slingbelt. Ford Motor Company
has not approved a slingbelt towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other means.
Ford Motor Company produces a towing manual for all authorized tow
truck operators. Have your tow truck operator refer to this manual for
proper hook-up and towing procedures for your vehicle.
It is acceptable to have your two-wheel drive vehicle towed with the
front wheels on the ground (without dollies) and the rear wheels off the
ground.
We recommend towing a four-wheel drive vehicle with all wheels off the
ground, such as using a wheel lift and dollies or flatbed equipment.
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TOWING THE VEHICLE ON FOUR WHEELS
Emergency Towing
WARNING:If your vehicle has a steering wheel lock, make sure
the ignition is in the accessory or on position when being towed.
If your vehicle becomes inoperable (without access to wheel dollies,
car-hauling trailer, or flatbed transport vehicle), it can be flat-towed (all
wheels on the ground, regardless of the powertrain and transmission
configuration) under the following conditions:
• Your vehicle is facing forward for towing in a forward direction.
• Place the transmission in position N.See Automatic transmission in
the Transmission chapter if you cannot move the transmission into
N.
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80 kilometers).
Recreational Towing
Note: Put your climate control system in recirculated air mode to
prevent exhaust fumes from entering your vehicle. See the Climate
Control chapter.
Follow these guidelines if you have a need for recreational towing, such
as towing your vehicle behind a motorhome. We designed these
guidelines to prevent damage to your transmission.
Do not tow your vehicle with any wheels on the ground, as vehicle or
transmission damage may occur. It is recommended to tow your vehicle
with all four (4) wheels off the ground, such as when using a car-hauling
trailer. Otherwise, you cannot tow your vehicle.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States: Getting Roadside Assistance
If you ever need help on the road, the Lincoln Motor Company is there
for you with nationwide, 24-hours-a-day, seven-days-a-week assistance.
The service is available:
•Throughout the life of the vehicle for original owners.
• For six years or 70000 miles (112655 kilometers) (whichever comes
first) within the extended powertrain warranty coverage period for
subsequent owners.
• For the coverage period listed on the Roadside Assistance Card
included in your Owner’s Manual portfolio.
This complimentary Roadside Assistance program is separate from the
New Vehicle Limited Warranty, and includes:
• A flat tire change with a good spare (except vehicles supplied with a
tire inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement cost is the customer’s
responsibility).
• Fuel delivery – independent service contractors, if not prohibited by
state, local or municipal law, shall deliver up to 2.0 gallons (7.5 liters)
of gasoline or 5.0 gallons (18.9 liters) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel delivery service to two
no-charge occurrences within a 12-month period.
• Winch out – available within 100 feet (30.5 meters) of a paved or
county maintained road, no recoveries.
• Towing – Lincoln eligible vehicles to the client’s selling or preferred
dealer within 100 miles (161 kilometers) of the disablement location
or to the nearest Lincoln dealer. If a client requests a tow to a selling
or preferred dealer that is more than 100 miles (161 kilometers) from
the disablement location, the client shall be responsible for any
mileage costs in excess of 100 miles (161 kilometers).
Roadside Assistance will include up to $200 coverage for a towed trailer
if the disabled eligible vehicle requires service at the nearest authorized
dealer. If the towing vehicle is operational but the trailer is not, then the
trailer does not qualify for any roadside services.
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Vehicles sold in the United States: Using roadside assistance
United States Lincoln vehicle clients who require Roadside Assistance,
call 1-800-521-4140. If you need to arrange roadside assistance for
yourself, Ford Motor Company will reimburse a reasonable amount for
towing to the nearest Lincoln dealership within 100 miles
(161 kilometers). To obtain reimbursement information, United States
Lincoln vehicle clients, call 1-800-521-4140. Clients will be asked to
submit their original receipts.
Vehicles Sold in Canada: Getting Roadside Assistance
Canadian clients who require roadside assistance, call 1-800-387-9333.
Vehicles Sold in Canada: Using Roadside Assistance
For your convenience, you may complete the roadside assistance
identification card found in the centerfold of this warranty guide and
retain for future reference.
Canadian roadside coverage and benefits may differ from the U.S.
coverage. If you require more information, please refer to the coverage
section of your warranty guide, call us in Canada at 1-800-387-9333 or
visit our website at www.lincolncanada.com.
Sykes Assistance Services Corporation administers the Roadside
Assistance program. You must receive covered services in Canada or the
continental United States. Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways. Roadside Assistance coverage
does not extend to vehicles involved in cross-country driving, logging,
autocross and any other form of off-road use. Well maintained roads and
surfaces help ensure safe travel for the Supplier, and allow their
representatives to perform service as per the standard operating
procedures.
In Remote Locations
If our supplier cannot take your vehicle by road to the nearest
authorized dealership, transportation by rail or water may be necessary.
The program covers a tow to the dock or rail terminal and also to the
dealership at the end of the trip. For rail or water transportation,
however, contact your authorized dealer to confirm if you are eligible for
additional coverage before you authorize or pay for the service. Call the
Lincoln Roadside Assistance at 1-800-387-9333 for additional information.
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The usage of a full-size dissimilar spare tire and wheel assembly can lead
to impairment of the following:
•Handling, stability and braking performance
• Comfort and noise
• Ground clearance and parking at curbs
• Winter weather driving capability
• Wet weather driving capability
• All-wheel driving capability (if applicable)
• Load leveling adjustment (if applicable)
When driving with the full-size dissimilar spare tire and wheel assembly,
additional caution should be given to:
• towing a trailer.
• driving vehicles equipped with a camper body.
• driving vehicles with a load on the cargo rack.
Drive cautiously when using a full-size dissimilar spare tire and wheel,
and seek service as soon as possible.
Tire Change Procedure
WARNING: When one of the front wheels is off the ground, the
transmission alone will not prevent the vehicle from moving or
slipping off the jack, even if the transmission is in park (P).
WARNING: To help prevent the vehicle from moving when you
change a tire, be sure to place the transmission in park (P), set
the parking brake and block (in both directions) the wheel that is
diagonally opposite (other side and end of the vehicle) to the tire being
changed.
WARNING: Never get underneath a vehicle that is supported
only by a jack. If the vehicle slips off the jack, you or someone
else could be seriously injured.
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•Rear
• Note: Jack at the specified locations to avoid damage to the vehicle.
13. Remove the lug nuts with the lug wrench.
14. Replace the flat tire with the spare tire, making sure the valve stem
is facing outward.
15. Reinstall the lug nuts until the wheel is snug against the hub. Do not
fully tighten the lug nuts until the wheel has been lowered.
16. Lower the wheel by turning the jack handle counterclockwise. 17. Remove the jack and fully
tighten the lug nuts in the order
shown and reinstall the wheel cover.
SeeWheel Lug Nut Torque
Specifications later in this chapter
for the proper lug nut torque
specification.
18. Unblock the wheels.
19. Put flat tire, jack, lug wrench and tools away. Make sure the jack bag
is properly reinstalled around the jack and tools assembly tray with the
strap securely fastened. Be sure to tighten the wing nut sufficiently so it
does not rattle when you drive.
Stowing the Spare Tire
1. Lay the tire on the ground, near the rear of the vehicle, with the valve
stem side facing up.
1
3
5 4
6
2
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ACCESSORIES
For a complete listing of the accessories that are available for your
vehicle, please contact an authorized dealer or visit our online store at:
www.Accessories.Lincoln.com (United States only).
Lincoln Motor Company will repair or replace any properly authorized
dealer-installed Lincoln Genuine Accessory found to be defective in
factory-supplied materials or workmanship during the warranty period, as
well as any component damaged by the defective accessories.
Lincoln Motor Company will warrant your accessory through the
warranty that provides the greatest benefit:
•24 months, unlimited mileage.
• The remainder of your new vehicle limited warranty.
Contact an authorized dealer for details and a copy of the warranty.
Exterior style
• Splash guards.
• Deflectors.
Interior style •Ambient lighting •Floor mats
•Illuminated door sill plates
Lifestyle •SUV camping tent* •Rear seat entertainment*
•Racks and carriers* •Towing accessories
•Cargo area protector •Cargo organizers
•Cargo organization and management
Peace of mind •Remote start •Vehicle security systems
•Forward bumper mounted
warning sensors* •Vehicle cover*
•Locking gas plug •Wheel locks
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Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for lodging, meals and rental car.
• Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln Extended Service Plan
coverage expires, you can transfer any remaining coverage to the new
owner. Whenever you sell your vehicle, prospective buyers may have a
higher degree of confidence that vehicle was properly maintained with
Lincoln ESP, thereby improving resale value.
Avoid the Rising Cost of Properly Maintaining Your Vehicle!
Lincoln Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and select items that routinely
wear out. The coverage is prepaid, so you never have to worry about
affording your vehicle maintenance. It covers regular checkups, routine
inspections, preventive care and replacement of select items that require
periodic attention for normal wear:
• Windshield wiper blades.
• Spark plugs (except in California).
• The clutch disc.
• Brake pads and linings.
• Shock absorbers.
• Belts and hoses.
• Diesel exhaust fluid replenishment.
Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Lincoln ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Lincoln ESP specialists at
800-367-3377.
Lincoln ESP
P.O. Box 8072
Royal Oak, MI 48068-0039
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