Steering Wheel
Adjusting the Steering Wheel......................78
Audio Control...................................................79
Voice Control
...................................................80
Cruise Control
.................................................80
Information Display Control
.........................80
Heated Steering Wheel..................................81
Wipers and Washers
Windshield Wipers
.........................................82
Autowipers.......................................................83
Windshield Washers
.......................................84
Lighting
Lighting Control
..............................................85
Autolamps.........................................................85
Instrument Lighting Dimmer........................86
Headlamp Exit Delay
......................................87
Daytime Running Lamps
...............................87
Automatic High Beam Control
....................88
Adaptive Headlamps.....................................89
Direction Indicators
........................................90
Interior Lamps
..................................................90 Windows and Mirrors
Power Windows
..............................................93
Global Opening and Closing.......................94
Exterior Mirrors
................................................94
Interior Mirror...................................................96
Sun Visors
.........................................................97
Sun Shades
......................................................97
Moonroof..........................................................98
Instrument Cluster
Gauges............................................................100
Warning Lamps and Indicators..................102
Audible Warnings and Indicators
..............106
Information Displays
General Information
......................................107
Information Messages...................................113
Climate Control
Automatic Climate Control
..........................132
Hints on Controlling the Interior Climate.........................................................134
Heated Windows and Mirrors....................135 Cabin Air Filter...............................................135
Remote Start
...................................................136
Seats
Sitting in the Correct Position.....................137
Head Restraints
..............................................137
Power Seats
....................................................139
Memory Function
..........................................142
Rear Seats.......................................................143
Heated Seats
..................................................144
Climate Controlled Seats
............................146
Rear Seat Armrest.........................................147
Universal Garage Door Opener
Universal Garage Door Opener
................148
Auxiliary Power Points
Auxiliary Power Points.................................153
Storage Compartments
Center Console.............................................155
Overhead Console
.......................................155
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MKZ (), enUSA Table of Contents
Roadside Emergencies
Roadside Assistance...................................247
Hazard Warning Flashers...........................248
Fuel Shutoff....................................................248
Jump Starting the Vehicle..........................249
Post-Crash Alert System.............................251
Customer Assistance
Getting the Services You Need................253
In California (U.S. Only)...............................254
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)
........................255
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................256
Getting Assistance Outside the U.S. and Canada
.......................................................256
Ordering Additional Owner's Literature....................................................258
Reporting Safety Defects (U.S. Only)......258
Reporting Safety Defects (Canada Only)............................................................259
Fuses
Fuse Specification Chart............................260 Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview - 3.7L....................282
Engine Oil Dipstick - 2.0L EcoBoost™......284
Engine Oil Dipstick - 3.7L...........................284
Engine Oil Check..........................................284
Engine Coolant Check................................285
Automatic Transmission Fluid Check
......288
Brake Fluid Check.......................................292
Power Steering Fluid Check.....................292
Washer Fluid Check....................................292
Fuel Filter
........................................................293
Changing the 12V Battery..........................293
Checking the Wiper Blades.......................295
Changing the Wiper Blades......................295
Adjusting the Headlamps
..........................296
Changing a Bulb
...........................................297
Bulb Specification Chart.............................297 Changing the Engine Air Filter
.................300
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
Using Snow Chains
......................................338
Tire Pressure Monitoring System.............339
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MKZ (), enUSA Table of Contents
The design and development of the side
curtain airbags included recommended
testing procedures that were developed by
a group of automotive safety experts known
as the Side Airbag Technical Working Group.
These recommended testing procedures
help reduce the risk of injuries related to the
deployment of side curtain airbags.
CRASH SENSORS AND AIRBAG
INDICATOR
WARNING
Modifying or adding equipment to the
front end of the vehicle (including
frame, bumper, front end body structure and
tow hooks) may affect the performance of
the airbag system, increasing the risk of
injury. Do not modify the front end of the
vehicle. Your vehicle has a collection of crash and
occupant sensors which provide information
to the restraints control module. The
restraints control module deploys (activates)
the front safety belt pretensioners, driver
airbag, passenger airbag, knee airbag(s), seat
mounted side airbags, side curtain airbags
and optional rear inflatable safety belts.
Based on the type of crash (frontal impact or
side impact), the restraints control module
will deploy the appropriate safety devices.
The restraints control module also monitors
the readiness of the above safety devices
plus the crash and occupant sensors. The
readiness of the safety system is indicated
by a warning indicator light in the instrument
cluster or by a backup tone if the warning
light is not working. Routine maintenance of
the airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.•
The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The safety belt pretensioners and the front
airbag supplemental restraint system are
designed to activate when the vehicle
sustains frontal deceleration sufficient to
cause the restraints control module to deploy
a safety device.
51
MKZ (), enUSA Supplementary Restraints System
From Outside Your Vehicle
Press the control button located above the
license plate. Your vehicle must be unlocked
or have the intelligent access transmitter
within 3 feet (1 meter) of the decklid to open
it.
Note:
Let the power system operate the
decklid after pressing the control. Pushing
or pulling the decklid may activate the
obstacle detection feature and stop the
power operation.
With the Decklid Close Button Press the button inside the
decklid on the left side. Obstacle Detection
The decklid will reverse to full open if it
detects an obstacle while closing. Three
chimes will sound as the decklid begins to
reopen. Remove the obstacle to close the
decklid.
Note:
Before driving off, check the
instrument cluster for a trunk ajar or door
ajar message or warning indicator. Failure
to do this could result in unintentionally
leaving the decklid open while driving.
The decklid will stop and three chimes will
sound if it detects an obstacle while opening.
Remove the obstacle to operate the decklid.
Resetting the Power Decklid
The decklid may not operate properly and
you may need to reset it if:
• the battery is dead or has low voltage
• you disconnect the battery
• you manually close the decklid and leave
it unlatched.
To reset the power decklid: 1. Disconnect the battery for 20 seconds
then reconnect the battery.
2. Manually close and fully latch the decklid.
3. Power open the decklid using the remote
control or instrument panel button.
KEYLESS ENTRY
SECURICODE™ KEYLESS ENTRY
KEYPAD
The keypad is located near the driver
window. It is invisible until touched and then
it lights up so you can see and touch the
appropriate buttons.
Note: If you enter your entry code too fast
on the keypad, the unlock function may not
work. Re-enter your entry code more slowly.
70
MKZ (), enUSA LocksE164806 E173217
Type 2 - Configurable
Note:
If this type is equipped, you are able
to switch the daytime running lamps on or
off using the information display controls.
See Information Displays (page 107).
When the daytime running lamps are
switched on in the information display and
you switch the ignition to the on position with
the lighting control in the autolamps position,
the daytime running lamps turn on whenever
the headlamps are off.
The other lighting control switch positions
do not activate the daytime running lamps
and can be used to temporarily override
autolamp control.
When switched off in the information display,
the daytime running lamps are off in all
lighting control switch positions. AUTOMATIC HIGH BEAM
CONTROL
(If Equipped)
The system will automatically turn on your
high beams if it is dark enough and no other
traffic is present. When it detects the
headlights of an approaching vehicle, the tail
lamps of the preceding vehicle or street
lighting, the system will turn off the high
beams before they distract other drivers. The
low beams remain on.
Note: If it appears that automatic control of
the high beams is not functioning properly,
check the windshield in front of the camera
for a blockage. A clear view of the road is
required for proper system operation. Have
any windshield damage in the area of the
camera ’s field-of-view repaired.
Note: If the system detects a blockage such
as bird droppings, bug splatter, snow or ice,
and you do not observe changes, the system
will go into low beam mode until you clear
the blockage. A message may also appear
in the instrument cluster display noting the
front camera is blocked. Note:
Typical road dust, dirt and water spots
will not affect the performance of the
automatic high beam system . However, in
cold or inclement weather conditions, you
will notice a decrease in the availability of
the high beam system, especially at start up.
If you want to change the beam state
independently of the system, you may switch
the high beams on or off using the
multifunction switch. Automatic control will
resume when conditions are correct.
Note: Modification of the vehicle ride height
such as using much larger tires, may
degrade feature performance.
A camera sensor, centrally mounted behind
the windshield of your vehicle, continuously
monitors conditions to decide when to switch
the high beams off and on.
Once the system is active, the high beams
will switch on if:
• the ambient light level is low enough
• there is no traffic in front of the vehicle
• the vehicle speed is greater than 25 mph
(40 km/h)
88
MKZ (), enUSA Lighting
GAUGES
Tachometer
A
Information display
B
100
MKZ (), enUSA Instrument ClusterE152749
Speedometer
C
Fuel gauge
D
Engine coolant temperature gauge
E
Information Display
Odometer
Located in the bottom of the information
display Registers the accumulated distance
your vehicle has traveled.
Outside Air Temperature
Shows the outside air temperature.
Trip Computer
See (page 107).
Vehicle Settings and Personalization
See
(page 107). Fuel Gauge
Note:
The fuel gauge may vary slightly when
your vehicle is moving or on a gradient.
Switch the ignition on. The fuel gauge will
indicate approximately how much fuel is left
in the fuel tank. The arrow adjacent to the
fuel pump symbol indicates on which side of
your vehicle the fuel filler door is located.
The needle should move toward F when you
refuel your vehicle. If the needle points to E
after adding fuel, this indicates your vehicle
needs service soon.
After refueling some variability in needle
position is normal: •
It may take a short time for the needle to
reach F after leaving the gas station. This
is normal and depends upon the slope
of pavement at the gas station.
• The fuel amount dispensed into the tank
is a little less or more than the gauge
indicated. This is normal and depends
upon the slope of pavement at the gas
station.
• If the gas station nozzle shuts off before
the tank is full, try a different gas pump
nozzle.
Low Fuel Reminder
A low fuel reminder triggers when the fuel
gauge needle is at 1/16th.
101
MKZ (), enUSA Instrument Cluster
Variations:
Distance-to-empty
Fuel gauge position
Driving type (fuel economy conditions)
35 miles to 80 miles (56 km to 129 km)
1/16th
Highway driving
35 miles (56km)
1/16th
Severe duty driving (trailer towing, extended idle)
Engine Coolant Temperature Gauge
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator will be in the normal range. If the
engine coolant temperature exceeds the
normal range, stop the vehicle as soon as
safely possible, switch off the engine and let
the engine cool. WARNING
Never remove the coolant reservoir
cap while the engine is running or hot. WARNING LAMPS AND
INDICATORS
The following warning lamps and indicators
will alert you to a vehicle condition that may
become serious. Some lamps will illuminate
when you start your vehicle to make sure
they work. If any lamps remain on after
starting your vehicle, refer to the respective
system warning lamp for further information.
Note:
Some warning indicators appear in
the information display and function the
same as a warning lamp, but do not display
when you start your vehicle. Adaptive Cruise Control (If Equipped) The speed control system indicator
light changes color to indicate
what mode the system is in:
See
Using Adaptive Cruise Control (page 204).
On (white light): Illuminates when the
adaptive cruise control system is turned on.
Turns off when the speed control system is
turned off.
Engaged (green light): Illuminates when the
adaptive cruise control system is engaged.
Turns off when the speed control system is
disengaged.
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MKZ (), enUSA Instrument ClusterE144524