Economical Driving......................................249
Driving Through Water...............................249
Floor Mats......................................................250
Roadside Emergencies
Roadside Assistance
...................................252
Hazard Warning Flashers
...........................253
Fuel Shutoff...................................................253
Jump Starting the Vehicle
..........................254
Collision, Damage or Fire Event...............257
Post-Crash Alert System............................259
Customer Assistance
Getting the Services You Need................260
In California (U.S. Only)
................................261
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................262
Utilizing the Mediation/Arbitration Program (Canada Only)
...........................................263
Getting Assistance Outside the U.S. and Canada.......................................................263
Ordering Additional Owner's Literature....................................................265
Reporting Safety Defects (U.S. Only)......265 Reporting Safety Defects (Canada
Only)............................................................266
Fuses
Fuse Specification Chart............................267
Changing a Fuse
..........................................284
Maintenance
General Information
.....................................285
Opening and Closing the Hood...............286
Under Hood Overview................................286
Engine Oil Dipstick......................................288
Engine Oil Check.........................................288
Engine Coolant Check................................289
Automatic Transmission Fluid Check
......294
Brake Fluid Check
........................................294
Power Steering Fluid Check......................294
Washer Fluid Check....................................294
Fuel Filter
.......................................................295
Changing the 12V Battery..........................295
Checking the Wiper Blades.......................297
Changing the Wiper Blades.......................297
Adjusting the Headlamps...........................297 Changing a Bulb
...........................................299
Bulb Specification Chart
.............................299
Changing the Engine Air Filter
..................301
Vehicle Care
General Information.....................................302
Cleaning Products
.......................................302
Cleaning the Exterior..................................302
Waxing............................................................303
Cleaning the Engine
....................................304
Cleaning the Windows and Wiper Blades.........................................................304
Cleaning the Interior...................................305
Cleaning the Instrument Panel and Instrument Cluster Lens.........................306
Cleaning Leather Seats
..............................307
Repairing Minor Paint Damage.................308
Cleaning the Alloy Wheels........................308
Vehicle Storage............................................308
Wheels and Tires
Temporary Mobility Kit..................................311
Tire Care
.........................................................324
4
MKZ Hybrid (), enUSA Table of Contents
Note:
When you set the wiper system to
intermittent wipe and the autowiper system
is on, the autowiper sensitivity setting adjusts
the wiper speed according to the moisture
on the windshield only. Use the wiper lever
to wipe the windshield on-demand.
Keep the outside of the windshield clean.
The rain sensor is very sensitive. If the area
around the mirror is dirty, then the wipers
may operate if dirt, mist or insects hit the
windshield.
WINDSHIELD WASHERS
Note: Do not operate the washers when the
washer reservoir is empty. This may cause
the washer pump to overheat. To operate the washers and spray the
windshield, pull the lever toward you.
A wipe will occur a few seconds after
washing to clear any remaining washer fluid.
This feature can be switched on or off in the
information display. See (page 109).
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AUTOLAMPS (If Equipped)
WARNING
The daytime running lamps system
does not activate the tail lamps and
may not provide adequate lighting during
low visibility driving conditions. Also, the
autolamps switch position may not activate
the headlamps in all low visibility conditions,
such as daytime fog. Always ensure that your
headlamps are switched to auto or on, as
appropriate, during all low visibility
conditions. Failure to do so may result in a
collision. When the lighting control is in the autolamps
position, the headlamps automatically turn
on in low light situations or when the wipers
activate.
If equipped, the following also activate when
the lighting control is in the autolamps
position and you switch them on in the
information display:
•
Configurable daytime running lamps.
• Automatic high beam control.
• Adaptive headlamp control.
The headlamps remain on for a period of
time after you switch the ignition off. Use the
information display controls to adjust the
period of time that the headlamps remain
on.
See Information Displays (page 109).
Note: With the headlamps in the autolamps
position, you cannot switch the high beam
headlamps on until the autolamps system
turns the low beam headlamps on. Windshield Wiper Activated Headlamps
The windshield wiper activated headlamps
turn on within 10 seconds when you switch
the windshield wipers on and the lighting
control is in the autolamps position. They
turn off approximately 60 seconds after you
switch the windshield wipers off.
The headlamps will not turn on by wiper
activation:
•
During a mist wipe.
• When the wipers are on to clear washer
fluid during a wash condition.
• If the wipers are in intermittent mode.
Note: If you switch autolamps and
autowipers on, the headlamps will
automatically turn on when the windshield
wipers continuously operate.
INSTRUMENT LIGHTING DIMMER
Note: If you disconnect and connect the
battery, or fully discharge and charge the
battery, the illuminated components will
switch to the maximum setting.
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Low Fuel Level
Lights when the fuel level is low or
the fuel tank is nearly empty.
Refuel as soon as possible.
Low Tire Pressure Warning Lights when your tire pressure is
low. If the lamp remains on with
the engine running or when
driving, check your tire pressure as soon as
possible.
To confirm the lamp is working, it will also
light momentarily when you switch on the
ignition. If it does not light when you switch
the ignition on, or it begins to flash at any
time, have an authorized dealer check the
system.
Low Washer Fluid Lights when the windshield washer
fluid is low. Parking Lamps Lights when you switch on the
parking lamps.
Powertrain Fault Lights when your vehicle detects
a powertrain fault. Contact an
authorized dealer as soon as
possible.
Note: If your vehicle detects certain faults,
it will not allow you to operate the
accelerator pedal. If this happens, press the
brake pedal and release it. This will activate
limp home vehicle operation. In limp home
vehicle operation, your vehicle will
accelerate in a controlled manner up to a
maximum speed of 35 mph (56 km/h) on a
flat surface. If you apply the brake pedal or
move the transmission to neutral (N) you can
override your vehicle ’s acceleration. Ready to Drive Lights when you switch on your
vehicle and it is ready to drive. A
corresponding message may
display stating ready to drive.
Service Engine Soon If the service engine soon indicator
light stays illuminated after the
engine is started, it indicates that
the On Board Diagnostics system (OBD) has
detected a malfunction of the vehicle
emissions control system. Refer to On board
diagnostics (OBD) in the Fuel and Refueling
chapter for more information about servicing
your vehicle. See Emission Control System
(page 181).
If the light is blinking, the engine is misfiring.
This could damage your catalytic converter.
Drive in a moderate fashion (avoid heavy
acceleration and deceleration) and have your
vehicle serviced immediately.
106
MKZ Hybrid (), enUSA Instrument Cluster E178202 E144692
Maintenance
Action
Message
Stop the vehicle as soon as safely possible, turn off the engine. Check the oil level. If the warningstays on or continues to come on with your engine running, contact your \
authorized dealer as soon as possible.
LOW Engine Oil Pressure
Displayed when the engine oil life remaining is 10% or less. See Engine Oil Check (page 288).
Change Engine Oil Soon
Displayed when the oil life left reaches 0%.
See Engine Oil Check (page 288).
Oil Change Required
Indicates the brake fluid level is low and the brake system should be inspected immediately.See
Brake Fluid Check (page 294).
Brake Fluid Level LOW
Displays when the brake system needs servicing. Stop the vehicle in a safe place. Contact your authorized dealer.
Check Brake System
Displays when the engine coolant temperature is excessively high. Stop the vehicle in a safeplace and contact your authorized dealer.
Engine Coolant Overtemperature
Displays when the motor electronics are overheating. Stop the vehicle as soon as safely possible,
turn off the vehicle and let it cool. If the warning stays on or continu\
es to come on, contact yourauthorized dealer as soon as possible.
Motor Coolant Overtemperature
Displays when the washer fluid is low and needs to be refilled.
Washer Fluid Level Low
Displays when the engine has reduced power in order to help reduce high \
coolant temperatures.
Power Reduced to Lower Engine Temp
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MKZ Hybrid (), enUSA Information Displays
Brake fluid reservoir cap
D
Power distribution box
E
Inverter system controller
F
Inverter system controller coolant reservoir cap
G
Engine oil dipstick
H
Windshield washer fluid reservoir cap
I
ENGINE OIL DIPSTICK MINA
MAXB ENGINE OIL CHECK
Note:
Check the level before starting the
engine.
Note: Make sure that the level is between
the MIN and the MAX marks.
1. Make sure that your vehicle is on level ground.
2. Turn the engine off and wait 10 minutes for the oil to drain into the oil pan.
3. Remove the dipstick and wipe it with a clean, lint-free cloth. Replace the dipstick
and remove it again to check the oil level.
If the level is at the MIN mark, add oil
immediately. Adding Engine Oil
Note:
Do not remove the filler cap when the
engine is running.
Note: Do not add oil further than the MAX
mark. Oil levels above the MAX mark may
cause engine damage. 288
MKZ Hybrid (), enUSA MaintenanceAB
E169062 E142732
Only use oils certified for gasoline engines
by the American Petroleum Institute (API).
An oil with this trademark symbol conforms
to the current engine and emission system
protection standards and fuel economy
requirements of the International Lubricants
Specification Advisory Council (ILSAC),
comprised of U.S. and Japanese automobile
manufacturers.
1. Remove the filler cap.
2. Add engine oil that meets the Ford
specifications. See Capacities and
Specifications (page 346).
3. Replace the filler cap. Turn it until you feel a strong resistance. ENGINE COOLANT CHECK
Engine Coolant and Inverter System
Controller Coolant
Your vehicle is equipped with two separate
cooling systems. One is for cooling the
engine and one is for cooling the inverter
system controller that is specific to the hybrid
operating system. The two systems operate
similarly, with the inverter system controller
cooling system generally operating at a lower
temperature and pressure.
Checking the Engine Coolant
When the engine is cold, check the
concentration and level of the engine coolant
at the intervals listed in the scheduled
maintenance information.
See Scheduled
Maintenance (page 468).
Note: Make sure that the level is between
the MIN and MAX marks on the engine
coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark. Note:
If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Engine
Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C).
Note: For best results, coolant concentration
should be tested with a refractometer such
as Robinair Coolant and Battery
Refractometer 75240. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
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MKZ Hybrid (), enUSA Maintenance
Checking the Inverter System
Controller Coolant
When the engine is cold, check the
concentration and level of the inverter
system controller coolant at the intervals
listed in the scheduled maintenance
information. See Scheduled Maintenance
(page 468).
Note: Make sure that the level is between
the MIN and MAX marks on the inverter
system controller coolant reservoir.
Note: Coolant expands when it is hot. The
level may extend beyond the MAX mark.
Note: If the level is at the MIN mark, below
the MIN mark, or empty, add prediluted
coolant immediately. See
Adding Inverter
System Controller Coolant in this chapter.
The coolant concentration should be
maintained within 48% to 50%, which
equates to a freeze point between -30°F
(-34°C) and -34°F (-37°C). Note:
For best results, coolant concentration
should be tested with a refractometer such
as Robinair Coolant and Battery
Refractometer 75240. We do not
recommend the use of hydrometers or
coolant test strips for measuring coolant
concentrations.
Note: Automotive fluids are not
interchangeable. Do not use engine coolant
or antifreeze or windshield washer fluid
outside of its specified function and vehicle
location.
Adding Coolant WARNINGS
Do not add engine coolant when the
engine is hot. Steam and scalding
liquids released from a hot cooling system
can burn you badly. Also, you can be burned
if you spill coolant on hot engine parts. Do not put engine coolant in the
windshield washer fluid container. If
sprayed on the windshield, engine coolant
could make it difficult to see through the
windshield. WARNINGS
To reduce the risk of personal injury,
make sure the engine is cool before
unscrewing the coolant pressure relief cap.
The cooling system is under pressure; steam
and hot liquid can come out forcefully when
the cap is loosened slightly. Do not add coolant further than the
MAX mark.
Note:
Do not use stop leak pellets, cooling
system sealants, or additives as they can
cause damage to the cooling or heating
systems. This damage would not be covered
under your vehicle ’s warranty.
Note: During normal vehicle operation, the
coolant may change color from orange to
pink or light red. As long as the coolant is
clear and uncontaminated, this color change
does not indicate the coolant has degraded
nor does it require the coolant to be drained,
the system to be flushed, or the coolant to
be replaced.
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