
The current assessment of your alertness is
within a typical range.
The current assessment of your alertness
indicates that you should rest as soon as
safely possible.
The status bar will travel from left to right as
the calculated alertness level decreases. As
the rest icon is approached the color turns
from green to yellow to red. The yellow
position indicates the first warning is active
and the red position indicates the second
warning is active.
Note:
If you have recently received a
warning; you should consider resting, even
if the current assessment is with the typical
range. Note:
If the camera sensor cannot track the
road lane markings or if your vehicle speed
drops below approximately 40 mph (64
km/h), the alertness level will change to grey
for a short time and the information display
will inform you that the system is unavailable.
Resetting the System
You can reset the system by either:
• Switching the ignition off and on.
• Stopping the vehicle and then opening
and closing the driver’ s door.
LANE KEEPING SYSTEM (If Equipped) WARNING
The system is designed to aid the
driver. It is not intended to replace your
attention and judgment. You are still
responsible to drive with due care and
attention. Note:
The system works above 40 mph (64
km/h). Note:
The system works as long as the
camera can detect one lane marking.
Note: The system may not function if the
camera is blocked or there is damage to the
windshield.
Note: When Aid mode is on and the system
detects no steering activity for a short period,
the system will alert you to put your hands
on the steering wheel. The system may
detect a light grip or touch on the steering
wheel as hands off driving.
The system notifies you to stay in your lane
through the steering system and the
instrument cluster display when the front
camera detects an unintentional drift out of
your lane is likely to occur. The system
automatically detects and tracks the road
lane markings using a camera mounted
behind the interior rear view mirror.
Switching the System On and Off
Note: The system on or off setting is stored
until it is manually changed, unless a MyKey®
is detected. If the system detects a MyKey®
it defaults to on and the mode is set to Alert.
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Note:
If a MyKey® is detected, pressing the
button will not affect the on or off status of
the system. You can only change the Mode
and Intensity settings. Press the button located on the left
steering wheel stalk to switch the
system on or off.
System Settings
The system has two optional setting menus
available. To view or adjust the settings, See
General Information (page 109). The system
stores the last-known selection for each of
these settings. You do not need to readjust
your settings each time you turn on the
system.
Mode: This setting allows you to select which
of the system features you can enable. Alert only – Provides a steering wheel
vibration when the system detects an
unintended lane departure. Aid only – Provides an assistance steering
torque input toward the lane center when
the system detects an unintended lane
departure.
AlertA
AidB
Alert + Aid – Provides an assistance steering
torque input toward the lane center. If your
vehicle continues drifting out of the lane, the
system provides a steering wheel vibration.
Note: The alert and aid diagrams illustrate
general zone coverage. They do not provide
exact zone parameters.
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Intensity: This setting affects the intensity of
the steering wheel vibration used for the alert
and alert + aid modes. This setting does not
affect the aid mode.
• Low
• Medium
• High
System Display When you switch on the system, an overhead
graphic of a vehicle with lane markings will
display in the information display. If you
select aid mode when you switch on the
system, a separate white icon will also
appear or in some vehicles arrows will
display with the lane markings.
When you switch off the system, the lane
marking graphics will not display.
While the system is on, the color of the lane
markings will change to indicate the system
status.
Gray: Indicates that the system is temporarily
unable to provide a warning or intervention
on the indicated side(s). This may be
because:
•
Your vehicle is under the activation
speed.
• The turn indicator is active.
• Your vehicle is in a dynamic maneuver. •
The road has no or poor lane markings
in the camera field-of-view.
• The camera is obscured or unable to
detect the lane markings due to
environmental conditions (significant sun
angles, shadows, snow, heavy rain or
fog), traffic conditions (following a large
vehicle that is blocking or shadowing the
lane), or vehicle conditions (poor
headlamp illumination).
See
Troubleshooting for additional
information.
Green: Indicates that the system is available
or ready to provide a warning or intervention,
on the indicated side(s).
Yellow: Indicates that the system is providing
or has just provided a lane keeping aid
intervention.
Red: Indicates that the system is providing
or has just provided a lane keeping alert
warning.
The system can be temporarily suppressed
at any time by the following:
• Quick braking.
• Fast acceleration.
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to resolve them. A Customer Claim Form will
be mailed that will need to be completed,
signed and returned to the BBB along with
proof of ownership. Upon receipt, the BBB
will review the claim for eligibility under the
Program Summary Guidelines.
You can get more information by calling
BBB AUTO LINE at 1-800-955-5100, or
writing to:
BBB AUTO LINE
4200 Wilson Boulevard, Suite 800
Arlington, Virginia 22203-1833
BBB AUTO LINE applications can also be
requested by calling the Ford Motor
Company Customer Relationship Center at
1-800-392-3673.
Note:
Ford Motor Company reserves the
right to change eligibility limitations, modify
procedures, or to discontinue this process
at any time without notice and without
obligation. UTILIZING THE
MEDIATION/ARBITRATION
PROGRAM (CANADA ONLY)
For vehicles delivered to authorized
Canadian dealers. In those cases where you
continue to feel that the efforts by Ford of
Canada and the authorized dealer to resolve
a factory-related vehicle service concern
have been unsatisfactory, Ford of Canada
participates in an impartial third party
mediation/arbitration program administered
by the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The CAMVAP program is a straight forward
and relatively speedy alternative to resolve
a disagreement when all other efforts to
produce a settlement have failed. This
procedure is without cost to you and is
designed to eliminate the need for lengthy
and expensive legal proceedings.
In the CAMVAP program, impartial third-party
arbitrators conduct hearings at mutually
convenient times and places in an informal
environment. These impartial arbitrators
review the positions of the parties, make
decisions and, when appropriate, render
awards to resolve disputes. CAMVAP
decisions are fast, fair, and final as the
arbitrator’
s award is binding on both you and
Ford of Canada.
CAMVAP services are available in all
Canadian territories and provinces. For more
information, without charge or obligation, call
your CAMVAP Provincial Administrator
directly at 1-800-207-0685 or visit
www.camvap.ca.
GETTING ASSISTANCE OUTSIDE
THE U.S. AND CANADA
Before exporting your vehicle to a foreign
country, contact the appropriate foreign
embassy or consulate. These officials can
inform you of local vehicle registration
regulations and where to find unleaded fuel.
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Horizontal Aim Adjustment
Horizontal aim is not required for this vehicle
and is not adjustable.
CHANGING A BULB
Lamp Assembly Condensation
Exterior lamps are vented to accommodate
normal changes in pressure. Condensation
can be a natural by-product of this design.
When moist air enters the lamp assembly
through the vents, there is a possibility that
condensation can occur when the
temperature is cold. When normal
condensation occurs, a thin film of mist can
form on the interior of the lens. The thin mist
eventually clears and exits through the vents
during normal operation. Clearing time may
take as long as 48 hours under dry weather
conditions.
Examples of acceptable condensation are:
•
Presence of thin mist (no streaks, drip
marks or droplets).
• Fine mist covers less than 50% of the
lens.
Examples of unacceptable moisture (usually
caused by a lamp water leak) are:
• Water puddle inside the lamp.
• Large water droplets, drip marks or
streaks present on the interior of the lens. Take your vehicle to a dealer for service if
any of the above conditions of unacceptable
moisture are present.
Replacing Bulbs
For replacing bulbs, see your authorized
dealer.
BULB SPECIFICATION CHART
Replacement bulbs are specified in the chart
below. Headlamp bulbs must be marked with
an authorized “D.O.T.
” for North America to
make sure they have the proper lamp
performance, light brightness, light pattern,
and safe visibility. The correct bulbs will not
damage the lamp assembly or void the lamp
assembly warranty and will provide quality
bulb illumination time. Trade name
Function
LED
Headlamp high beam
LED
Headlamp low beam
LED
Side marker lamp - front
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Using Your Steering Wheel Controls
Depending on your vehicle and option
package, you can use your steering wheel
controls to interact with the touchscreen
system.
•
VOL: Control the volume of audio output.
• Mute: Mute the audio output.
• Voice:
Press to start a voice session.
Press again and hold to end a voice
session. •
SEEK
and PHONE ACCEPT:
• While in radio mode, press to seek
between memory presets or press
and hold to seek between stations.
• While in USB or CD mode, press to
seek between stations or press and
hold to fast seek.
• While in phone mode, press to
answer a call, or to switch between
calls.
• SEEK
and PHONE REJECT:
• While in radio mode, press to seek
between memory presets or press
and hold to seek between stations.
• While in USB or CD mode, press to
seek between stations or press and
hold to fast seek.
• While in phone mode, press to end a
call, or to reject an incoming call.
See
Steering Wheel (page 78). Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for
cleaning glasses. If dirt or fingerprints are
still visible, apply a small amount of alcohol
to the cloth. Do not pour or spray alcohol
onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help
you with any questions you are not able to
answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
Sunday, 10:30am-7:30pm EST.
In the United States, call: 1-800-392-3673.
In Canada, call: 1-800-565-3673.
Times are subject to change due to holidays.
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Under this menu, you can set your
clock, access and adjust the
display, sound and vehicle settings
as well as access settings for specific modes
or the help feature.
Clock
Note: You cannot manually set the date.
Your vehicle ’s GPS does this for you.
Note: If the battery has been disconnected,
your vehicle needs to acquire a GPS signal
to update the clock. Once your vehicle
acquires the signal, it may take a few
minutes for the update to display the correct
time. 1. Press the Settings icon > Clock.
2. Press
+ and - to adjust the time.
From this screen, you can also make other
adjustments such as 12-hour or 24-hour
mode, activate GPS time synchronization and
have the system automatically update new
time zones. You can also turn the outside air temperature
display off and on. It appears at the top
center of the touchscreen, next to the time
and date.
The system automatically saves any updates
you make to the settings.
Display
You can adjust the touchscreen display
through the touchscreen or by pressing the
voice button on your steering wheel controls
and when prompted, say, "Display settings".
Press the Settings icon >
Display,
to access and make adjustments
using the touchscreen.
• Brightness
allows you to make the
screen display brighter or dimmer.
• Auto DIM
, when set to On, lets you use
the Auto Dim Manual Offset feature.
When set to
Off, screen brightness does
not change. •
Mode
allows you to set the screen to a
certain brightness or have the system
automatically change based on the
outside light level, or turn the display off.
• If you select
AUTO or NIGHT, you
have the options of turning the
display's Auto Dim feature on or off
and changing the Auto Dim Manual
Offset feature.
• Auto Dim Manual Offset
allows you to
adjust screen dimming as the outside
lighting conditions change from day to
night. This feature also allows you to
adjust screen brightness using the
instrument panel dimming control.
• Edit Wallpaper
•You can have your touchscreen
display the default photo or upload
your own.
Uploading Photos for Your Home Screen
Wallpaper
Note: You cannot load photos directly from
your camera. You must access the photos
either from your USB mass storage device
or from an SD card.
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Potential station issues
Action
Cause
Issues
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
There is no text information shown for
currently selected frequency.
No action required. This is normal behavior.
Pressing Scan disables HD2-HD7 channel
search.
HD2-HD7 stations not found when Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under
license from iBiquity Digital Corp. U.S. and
foreign patents. HD Radio and the HD and
HD Radio logos are proprietary trademarks
of iBiquity Digital Corp. Ford Motor Company
and iBiquity Digital Corp. are not responsible
for the content sent using HD Radio
technology. Content may be changed, added
or deleted at any time at the station owner's
discretion. Radio Voice Commands If you are listening to the radio,
press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands.
If you are not listening to the radio, press the
voice button and, after the tone, say "Radio",
then any of the following commands. "RADIO"
"<87.9-107.9>"
"<87.9-107.9> HD" 1
"<530-1710>" "AM"
"AM <530-1710>" "AM autoset"
"AM autoset preset <#>" "AM preset <#>"
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