
ROADSIDE ASSISTANCE
Vehicles Sold In the United States:
Getting Roadside Assistance
If you ever need help on the road, the Lincoln
Motor Company is there for you with
nationwide, 24-hours-a-day,
seven-days-a-week assistance.
The service is available:
•
Throughout the life of the vehicle for
original owners.
• For six years or 70,000 mi
(112,654.08 km) (whichever comes first)
within the extended powertrain warranty
coverage period for subsequent owners.
• For the coverage period listed on the
Roadside Assistance Card included in
your Owner's Manual portfolio.
This complimentary Roadside Assistance
program is separate from the New Vehicle
Limited Warranty, and includes:
• A flat tire change with a good spare
(except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement
cost is the client's responsibility). •
Fuel delivery — independent service
contractors, if not prohibited by state,
local or municipal law shall deliver up to
2.0 gal (7.5 L)
of gasoline or 5.0 gal
(18.9 L) of diesel fuel to a disabled
vehicle. Roadside Assistance limits fuel
delivery service to two no-charge
occurrences within a 12-month period.
• Winch out — available within
100 ft
(30.48 m) of a paved or county
maintained road, no recoveries.
• Towing — independent service
contractors, if not prohibited by state,
local or municipal law shall tow Lincoln
eligible vehicles to the client's selling or
preferred dealer within
100 mi (161 km)
of the disablement location or to the
nearest Lincoln dealer. If a client requests
a tow to a selling or preferred dealer that
is more than
100 mi (161 km) from the
disablement location, the client shall be
responsible for any mileage costs in
excess of
100 mi (161 km).
Roadside Assistance includes up to $200
coverage for a towed trailer if the disabled
eligible vehicle requires service at the nearest
authorized dealer. If the towing vehicle is
operational but the trailer is not, then the
trailer does not qualify for any roadside
services. Vehicles Sold In the United States:
Using Roadside Assistance
United States Lincoln vehicle clients who
require Roadside Assistance, call
1-800-521-4140.
If you need to arrange roadside assistance
for yourself, Ford Motor Company will
reimburse a reasonable amount for towing
to the nearest Lincoln dealership within
100 mi (161 km)
. To obtain reimbursement
information, United States Lincoln vehicle
clients, call 1-800-521-4140. Ford Motor
Company will ask you to submit your original
receipts.
Vehicles Sold In Canada: Getting
Roadside Assistance
Canadian clients who require roadside
assistance, call 1-800-387-9333.
Sykes Assistance Services Corporation
administers the Roadside Assistance
program. You must receive covered services
in Canada or the continental United States.
Coverage extends to vehicles that use public,
non-seasonal, annually traveled roadways.
Roadside Assistance coverage does not
extend to vehicles involved in cross-country
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driving, logging, autocross and any other form
of off-road use. Well maintained roads and
surfaces help ensure safe travel for the
Supplier, and allow their representatives to
perform service as per the standard operating
procedures.
In Remote Locations
If our supplier cannot take your vehicle by
road to the nearest authorized dealership,
transportation by rail or water may be
necessary. The program covers a tow to the
dock or rail terminal and also to the
dealership at the end of the trip.
For rail or water transportation, however,
contact your authorized dealer to confirm if
you are eligible for additional coverage before
you authorize or pay for the service.
Call the Lincoln Roadside Assistance at
1-800-387-9333 for additional information.
Vehicles Sold In Canada: Using
Roadside Assistance
Canadian Roadside coverage and benefits
may differ from the United States coverage.
Please refer to your warranty information or
visit our website at www.lincolncanada.com
for information on Canadian services and
benefits.
Canadian clients who need to obtain roadside
information, call 1-800-387-9333 or visit our
website at www.lincolncanada.com.
HAZARD WARNING FLASHERS
Note:
If used when the vehicle is not running,
the battery will lose charge. There may be
insufficient power to restart your vehicle. The hazard warning button is
located on the instrument panel.
Use it when your vehicle is creating
a safety hazard for other motorists.
• Press the button to turn on the hazard
warning function, and the front and rear
direction indicators will flash.
• Press the button again to turn them off.
FUEL SHUTOFF WARNING
Failure to inspect and, if necessary,
repair fuel leaks after a collision may
increase the risk of fire and serious
injury. Ford Motor Company recommends
that the fuel system be inspected by an
authorized dealer after any collision. In the event of a moderate to severe collision,
this vehicle includes a fuel pump shutoff
feature that stops the flow of fuel to the
engine. Not every impact will cause a shutoff.
Should your vehicle shut off after a collision,
you may restart your vehicle. For vehicles
equipped with a key system:
1. Switch off the ignition.
2. Switch on the ignition.
3.
Repeat Steps 1 and 2 to re-enable the fuel
pump.
For vehicles equipped with a push button
start system:
1. Press the START/STOP button to
switch off the ignition.
2. Press the brake pedal and press the START/STOP
button to start the
vehicle.
3. Remove your foot from the brake pedal and press the
START/STOP button to
switch off the ignition.
4. You can either attempt to start the engine
by pressing the brake pedal and the
START/STOP
button, or switch on the
ignition only by pressing the
START/STOP
button without pressing
the brake pedal. Both ways re-enable the
fuel system.
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Protected components
Fuse amp rating
Fuse or relay number
Left front and right rear smart window motors.
30A
1
Driver seat switch.
15A
2
Right front smart window motor.
30A
3
Demand lamps battery saver relay.
10A
4
Audio amplifier
20A
5
Active noise control module.
Not used (spare).
5A
6
Driver seat module logic.
7.5A
7
Left front door zone module.
Keypad.
Not used (spare).
10A
8
SYNC module.
10A
9
Electronic finish panel.
Radio frequency transceiver module.
Run accessory relay.
10A
10
Wiper relay.
Rain-sense subfuse.
Intelligent access module logic.
10A
11
Heads-up display.
Puddle lamp.
15A
12
228
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Always dispose of automotive batteries
in a responsible manner. Follow your
local authorized standards for disposal.
Call your local authorized recycling
center to find out more about recycling
automotive batteries.
Battery Management System (If
Equipped)
The battery management system (BMS)
monitors battery conditions and takes
actions to extend battery life. If excessive
battery drain is detected, the system may
temporarily disable certain electrical features
to protect the battery. Those electrical
accessories affected include the rear defrost,
heated/cooled seats, climate control fan,
heated steering wheel, audio and navigation
system. A message may be shown in the
information displays to alert the driver that
battery protection actions are active. These
messages are only for notification that an
action is taking place, and not intended to
indicate an electrical problem or that the
battery requires replacement.
Electrical accessory installation
To ensure proper operation of the Battery
Management System, any electrical devices
that are added to your vehicle should not
have their ground connection made directly
at the negative battery post. A connection at
the negative battery post can cause
inaccurate measurements of the battery
condition and potential incorrect system
operation.
Note:
Electrical or electronic accessories
added to your vehicle by the dealer or the
owner, may adversely affect battery
performance and durability, and may affect
the performance of other electrical systems
in your vehicle.
When a battery replacement is required, the
battery should only be replaced with a
Ford-recommended replacement battery
that matches the electrical requirements of
your vehicle. After battery replacement, or in
some cases after charging the battery with
the external charger, the Battery
Management System requires eight hours of
vehicle sleep time (key off with doors closed)
to relearn the new battery state of charge.
Prior to relearning the state of charge, the
Battery Management System may disable
electrical features (to protect the battery)
earlier than normal. CHECKING THE WIPER BLADES
Run the tip of your fingers over the edge of
the blade to check for roughness.
Clean the wiper blades with washer fluid or
water applied with a soft sponge or cloth.
CHANGING THE WIPER BLADES
The wiper arms can be manually moved
when the ignition is off. This allows for ease
of blade replacement and cleaning under the
blades.
1. Pull the wiper blade and arm away from
the glass.
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Bulb Specification Chart................................253
C
Cabin Air Filter....................................................108
California Proposition 65...................................11
Capacities and Specifications....................290 Technical Specifications...................................... 294
Car Wash See: Cleaning the Exterior.................................... 257
Center Console
...................................................125
Changing a Bulb................................................252
Lamp Assembly Condensation......................... 252
Replacing Brake, Tail, Rear Direction Indicator and Reverse Lamp Bulbs................................ 253
Replacing Fog Lamp Bulbs (If Equipped)............................................................. 253
Replacing Front Parking, Direction Indicator and Sidemarker Bulbs...................................... 253
Replacing HID Headlamp Bulbs........................ 252
Replacing High-mount Brake Lamp Bulbs....................................................................... 253
Replacing the License Plate Lamp Bulb........253
Changing a Fuse................................................232 Fuses........................................................................\
.... 232
Changing a Road Wheel
................................283
Dissimilar Spare Wheel and Tire Assembly
Information........................................................... 283
Stowing the flat tire................................................ 287
Tire Change Procedure......................................... 285Changing the 12V Battery..............................248
Battery Management System (If
Equipped)............................................................. 250
Changing the Engine Air Filter
.....................255
3.5L EcoBoost Engine........................................... 255
3.7L Engine................................................................. 255
Changing the Wiper Blades.........................250
Checking MyKey System Status....................53
Checking the Wiper Blades..........................250
Child Restraint and Safety Belt Maintenance......................................................33
Child Safety............................................................14 General Information.................................................. 14
Child Safety Locks..............................................25 Left-Hand Side........................................................... 26
Right-Hand Side........................................................ 26
Child Seat Positioning.......................................24
Cleaning Leather Seats.................................260
Cleaning Products
............................................257
Cleaning the Alloy Wheels.............................261
Cleaning the Engine
........................................258
Cleaning the Exterior.......................................257 Exterior Chrome Parts........................................... 258
Exterior Plastic Parts............................................. 258
Stripes or Graphics................................................. 258
Underbody................................................................ 258
Cleaning the Instrument Panel and Instrument Cluster Lens.............................260
Cleaning the Interior
........................................259
Cleaning the Windows and Wiper Blades................................................................259
Clearing All MyKeys.............................................51 Climate................................................................360
Climate Control Voice Commands.................. 363
Climate Control
.................................................105
Climate Controlled Seats................................115
Cooled Seats.............................................................. 115
Collision Warning System..............................182 PRINCIPLE OF OPERATION................................. 182
Coolant Check See: Engine Coolant Check................................. 240
Crash Sensors and Airbag Indicator............43
Creating a MyKey
.................................................51
Programming/Changing Configurable
Settings..................................................................... 51
Cruise Control
......................................................66
Principle of Operation............................................ 163
Type 1........................................................................\
..... 66
Type 2........................................................................\
.... 66
Cruise control See: Using Cruise Control..................................... 163
Customer Assistance
.......................................212
D
Data Recording
.......................................................9
Event Data Recording................................................. 9
Service Data Recording............................................. 9
Daytime Running Lamps..................................73 Type 1 - Conventional
(Non-Configurable)............................................. 73
Type 2 - Configurable............................................... 73
Direction Indicators
............................................76
Lane Change................................................................ 76
414
MKS (), enUSA Index

Information Messages......................................94
Adaptive Cruise Control.......................................... 95
AdvanceTrac ™........................................................... 95
Alarm........................................................................\
..... 95
Automatic Engine Shutdown............................... 96
AWD........................................................................\
....... 96
Battery and Charging System............................... 97
Blind Spot Information and Cross Traffic Alert System...................................................................... 97
Brake System.............................................................. 98
Collision Warning System...................................... 98
Doors and Locks........................................................ 99
Fuel........................................................................\
......... 99
Keys and Intelligent Access................................... 99
Lane Keeping System............................................ 100
Maintenance............................................................... 101
MyKey........................................................................\
.... 101
Park Aid....................................................................... 102
Power Steering......................................................... 103
Seats........................................................................\
..... 103
Tire Pressure Monitoring System...................... 104
Transmission............................................................. 104
Installing Child Seats
..........................................16
Child Seats.................................................................... 16
Using Lap and Shoulder Belts............................... 16
Using Lower Anchors and Tethers for CHildren (LATCH).................................................................... 19
Using Tether Straps.................................................. 20
Instrument Cluster
.............................................83
Instrument Lighting Dimmer...........................72 Interior Lamps......................................................76
Front Row Map Lamps............................................ 76
Second Row Map Lamps........................................ 77
Interior Luggage Compartment Release.................................................................61
Interior Mirror
.......................................................80
Auto-Dimming Mirror................................................ 81
Introduction.............................................................7
J
Jump Starting the Vehicle............................209 Connecting the Jumper Cables......................... 209
Jump Starting............................................................ 210
Preparing Your Vehicle......................................... 209
Removing the Jumper Cables............................. 210
K
Keyless Entry........................................................59 SECURICODE™ KEYLESS ENTRY
KEYPAD.................................................................... 59
Keyless Starting
.................................................126
Ignition Modes........................................................... 126
Keys and Remote Controls.............................45
L
Lane Keeping System
.......................................172
Switching the System On and Off..................... 172Lighting Control
....................................................71
Headlamp Flasher...................................................... 71
High Beams................................................................... 71
Lighting.....................................................................71
Lincoln Automotive Financial Services........11
Load Carrying
......................................................187
Load Limit.............................................................187
Special Loading Instructions for Owners of
Pick-up Trucks and Utility-type
Vehicles................................................................... 197
Vehicle Loading - with and without a Trailer....................................................................... 187
Locking and Unlocking.....................................56 Activating Intelligent Access ................................ 56
Autolock Feature (If Enabled).............................. 57
Battery Saver.............................................................. 58
Illuminated Entry....................................................... 58
Illuminated Exit.......................................................... 58
Luggage Compartment Release......................... 58
Power Door Locks..................................................... 56
Remote Control......................................................... 56
Smart Unlocks ........................................................... 57
Locks.......................................................................56
Lug Nuts See: Changing a Road Wheel............................. 283
M
Maintenance......................................................234 General Information............................................... 234
Media Hub
...........................................................302
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Power Windows...................................................78
Accessory Delay......................................................... 79
Bounce-Back............................................................... 78
Global Opening.......................................................... 78
One-Touch Down...................................................... 78
One-Touch Up............................................................ 78
Window Lock............................................................... 79
R
Rear Seat Armrest..............................................117 Armrest pass-through............................................. 117
Rear View Camera............................................160 Using the Rear View Camera System..............160
Rear View Camera See: Rear View Camera........................................ 160
Recommended Towing Weights.................199
Refueling...............................................................134 Easy Fuel ™ Capless Fuel System..................... 134
Remote Control
...................................................46
Car Finder...................................................................... 47
Intelligent Access Key.............................................. 46
Remote Start............................................................... 47
Replacing the Battery.............................................. 46
Sounding a Panic Alarm.......................................... 47
Remote Start......................................................108 Automatic Settings................................................ 108
Repairing Minor Paint Damage....................261 Replacement Parts Recommendation.........11
Collision Repairs.......................................................... 12
Scheduled Maintenance and Mechanical Repairs........................................................................\
11
Warranty on Replacement Parts.......................... 12
Replacing a Lost Key or Remote Control.................................................................48
Reporting Safety Defects (Canada Only)....................................................................217
Reporting Safety Defects (U.S. Only)........217
Roadside Assistance
.......................................207
Vehicles Sold In Canada: Getting Roadside
Assistance............................................................. 207
Vehicles Sold In Canada: Using Roadside Assistance............................................................ 208
Vehicles Sold In the United States: Getting Roadside Assistance......................................... 207
Vehicles Sold In the United States: Using Roadside Assistance......................................... 207
Roadside Emergencies...................................207
Running-In See: Breaking-In...................................................... 204
Running Out of Fuel..........................................132 Refilling With a Portable Fuel Container.........133
S
Safety Belt Height Adjustment.....................30
Safety Belt Minder
..............................................32
Belt-Minder™.............................................................. 32
Safety Belts
...........................................................27
Principle of Operation.............................................. 27Safety Belt Warning Lamp and Indicator
Chime....................................................................31
Conditions of operation........................................... 31
Safety Canopy ™
..................................................41
Safety Precautions.............................................131
Scheduled Maintenance Record................402
Scheduled Maintenance
...............................392
Seats......................................................................109
Security...................................................................63
Settings.................................................................313 Clock........................................................................\
..... 314
Display........................................................................\
.. 314
Settings....................................................................... 316
Sound........................................................................\
... 315
Vehicle........................................................................\
.. 315
Side Airbags
.........................................................40
Sitting in the Correct Position......................109
Snow Chains See: Using Snow Chains....................................... 279
Special Notices
.....................................................12
New Vehicle Limited Warranty.............................. 12
Special Instructions................................................... 12
Special Operating Conditions Scheduled Maintenance...................................................399
Exceptions .................................................................. 401
Speed Control See: Cruise Control.................................................. 163
Stability Control..................................................151 Principle of Operation............................................. 151
419
MKS (), enUSA Index