Phone Menu Options
Press the top left corner on your touchscreen
to select from the following options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
•
Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
Quick Dial
Set up favorite contacts from your
phonebook or history folder.
Phonebook
Touch this button to access and call any
contacts in your previously downloaded
phone book. The system places the entries
in alphabetical categories summarized at the
top of the screen. To switch on contact picture settings, if your
device supports this feature, press Phone >
Settings > Manage Phonebook >
Download photos from Phonebook > On.
History
After you connect your Bluetooth-enabled
phone to SYNC, you can access any
previously dialed, received or missed calls.
You can also choose to save these to your
Favorites or to Quick Dial.
Note: This is a phone-dependent feature. If
your phone does not support downloading call
history using Bluetooth, SYNC keeps track of
calls made with the SYNC system.
Messaging
Send text messages using your touchscreen.
See
Text messaging later in this section.
Settings
Touch this button to access various phone
settings, such as turning Bluetooth on and
off, managing your phonebook and more. See
Phone settings
later in this section. Text Messaging
Note:
Downloading and sending text
messages using Bluetooth are
phone-dependent features.
Note: Certain features in text messaging are
speed-dependent and not available when your
vehicle is traveling at speeds over 3 mph (5
km/h).
Note: SYNC does not download read text
messages from your phone.
You can send and receive text messages
using Bluetooth, read them aloud and
translate text messaging acronyms, such as
LOL.
1. Touch the top left corner of the display to access the
Phone menu.
2. Select
Messaging.
3. Choose from the following:
• Listen (speaker icon).
• Dial.
• Send Text.
• View.
• Delete.
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Composing a Text Message
Note:
This is a speed-dependent feature. It is
unavailable when your vehicle is traveling at
speeds over 3 mph (5 km/h).
Note: Downloading and sending text
messages using Bluetooth are
phone-dependent features.
1. Touch the top left corner of the display to access the Phone menu.
2. Touch
Messaging > Send Text.
3. Enter a phone number or choose from your phonebook.
4. You can select from the following options:
• Send
, which sends the message as it is.
• Edit Text, which allows you to customize
the pre-defined message or create a
message on your own.
You can then preview the message, verify the
recipient as well as update the message list. Text message options
I’ll call you back in a few minutes. I just left, I’ll be there soon.Can you give me a call? Text message options
I’m on my way.
I’m running a few minutes late.
I’m ahead of schedule, so I’ll be there early. I’m outside.
I’ll call you when I get there. OK
Yes No
Thanks
Stuck in traffic. Call me later. LOL
Receiving a Text Message
Note: If you select View and your vehicle is
traveling over 3 mph (5 km/h), the system
offers to read the message to you instead of
allowing you to view it while driving. When a new message arrives, an audible tone
sounds and the screen displays a pop-up with
the caller name and ID, if supported by your
phone. You can press:
•
View
to view the text message.
• Listen
for SYNC to read the message to
you.
• Dial
to call the contact.
• Ignore
to exit the screen.
Phone Settings
Press
Phone > Settings.
Bluetooth Devices
Touch this tab to connect, disconnect, add
or delete a device, as well as save it as a
favorite.
Bluetooth
Touch this tab to turn Bluetooth off or on.
Do Not Disturb
Touch this tab if you want all calls to go
directly to your voice mail and not ring in the
vehicle. When this feature is on, text message
notifications do not ring inside the cabin
either.
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Under the Information menu, you can access
features such as:
•
SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and data
rates may apply. Ford Motor Company reserves
the right to change or discontinue this product
service at any time without prior notification
or incurring any future obligation. Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone and
message rates may apply. Subscription may
be required. You must also have the active
SYNC Services Bluetooth-enabled cellular
phone paired and connected to the system in
order to connect to, and use, SYNC Services.
See Phone (page 344).
Note: This feature does not function properly
if you have enabled caller ID blocking on your
cellular phone. Make sure your cellular phone
is not blocking caller ID before using SYNC
Services.
Note: The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe to
follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle sensors
to collect your vehicle's current location, travel
direction and speed to help provide you with
the directions, traffic reports, or business
searches you request. Further, to provide the
services you request, for continuous
improvement, the service may collect and
record call details and voice communications.
For more information, see SYNC Services
Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other information
identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to give
you personalized traffic reports, precise
turn-by-turn directions, business search,
news, sports, weather and more. For a
complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
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1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and connected
Bluetooth-enabled cellular phone.
3. Once you connect to the service, follow the voice prompts to request the desired
service, such as "Traffic" or "Directions".
You can also say, "What are my choices?"
to receive a list of available services from
which to choose.
4. Say, "Services" to return to the Services main menu or for help, say, "Help".
Connecting to SYNC Services Using the
Touchscreen If your vehicle is equipped with
Navigation, press the Information
button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services using
your phone. 2. Once connected, follow the voice
prompts to request your desired Service,
such as "Traffic" or "Directions". You can
also say, "What are my choices?" to
receive a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search". To find
the closest business or type of business
to your current location, just say
"Business search" and then "Search near
me". If you need further assistance in
finding a location you can say "Operator"
at any time within a Directions or Business
search to speak with a live operator. The
system may prompt you to speak with an
operator when it has difficulty matching
your voice request. The live operator can
assist you by searching for businesses by
name or by category, residential
addresses by street address or by name
or specific street intersections. Operator
Assist is a feature of your SYNC Services
subscription. For more information on
Operator Assist, visit
www.SYNCMyRide.com/support. 2. Follow the voice prompts to select your
Destination. After the route download is
finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions. See
Navigation
(page 364).
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Disconnecting from SYNC Services
1.Press and hold the hang-up phone button
on the steering wheel. 2.
Say "Good-bye" from the SYNC Services
main menu. SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
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Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy Notice
later in this section for important information.
Note: If any user turns 911 Assist on or off, that
setting applies for all paired phones. If 911
Assist is turned off, either a voice message
plays or a display message (or icon) comes
on (or both) when your vehicle is started after
a previously paired phone connects.
Note: Every phone operates differently. While
SYNC 911 Assist works with most cellular
phones, some may have trouble using this
feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca.
See Supplementary Restraints System
(page 36). Important information regarding
airbag deployment is in this chapter. See
Roadside Emergencies (page 207).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not equipped
with Navigation, touch the corner of the
touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon >
Settings >
Phone > 911 Assist, or
• Pressing the Settings icon >
Help > 911
Assist.
To make sure that 911 Assist works properly:
• SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on prior
to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible
phone to SYNC. •
A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a
connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
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Drive Control.......................................................185
LINCOLN DRIVE CONTROL................................. 185
Driver Alert.............................................................171 Using Driver Alert....................................................... 171
Driver and Passenger Airbags.........................37 Children and Airbags................................................ 38
Proper Driver and Front Passenger Seating Adjustment.............................................................. 37
Driving Aids
...........................................................171
Driving Hints.......................................................204
Driving Through Water...................................204
DRL See: Daytime Running Lamps............................... 73
E
Economical Driving
.........................................204
Emission Control System...............................136 On-Board Diagnostics (OBD-II)......................... 137
Readiness for Inspection/Maintenance (I/M) Testing..................................................................... 138
End User License Agreement.......................375 SYNC End User License Agreement
(EULA).................................................................... 375
Engine Block Heater.........................................129 Using the Engine Block Heater........................... 130Engine Coolant Check
....................................240
Adding Engine Coolant.......................................... 241
Checking the Engine Coolant.............................. 241
Recycled Engine Coolant..................................... 242
Severe Climates....................................................... 242
What You Should Know About Fail-Safe Cooling................................................................... 242
Engine Immobilizer See: Passive Anti-Theft System.......................... 63
Engine Oil Check...............................................239 Adding Engine Oil................................................... 240
Engine Oil Dipstick...........................................239
Engine Specifications.....................................290 Drivebelt Routing.................................................... 290
Entertainment...................................................325 A/V Inputs.................................................................. 342
AM/FM Radio............................................................ 327
Bluetooth Audio...................................................... 342
Browsing Device Content..................................... 326
CD........................................................................\
.......... 337
SD Card Slot and USB Port................................. 338
Sirius® Satellite Radio (If Activated)..............333
Supported Media Players, Formats and Metadata Information...................................... 342Essential Towing Checks..............................200
Before Towing a Trailer.......................................... 201
Hitches....................................................................... 200
Launching or Retrieving a Boat or Personal Watercraft (PWC).............................................. 201
Safety Chains........................................................... 200
Trailer Brakes........................................................... 200
Trailer Lamps........................................................... 200
When Towing a Trailer........................................... 201
Event Data Recording See: Data Recording................................................... 9
Export Unique Options......................................13
Extended Service Plan (ESP)
.....................390
SERVICE PLANS (CANADA ONLY).................. 391
SERVICE PLANS (U.S. Only).............................. 390
Exterior Mirrors.....................................................79 Auto-Dimming Feature........................................... 79
Blind Spot Monitor................................................... 80
Fold-Away Exterior Mirrors..................................... 79
Heated Exterior Mirrors............................................ 79
Integrated Blind Spot Mirrors................................ 79
Memory Mirrors.......................................................... 79
Power Exterior Mirrors.............................................. 79
F
Fastening the Safety Belts
..............................28
Safety Belt Extension Assembly......................... 30
Safety Belt Locking Modes.................................... 29
Using Safety Belts During Pregnancy................28
Floor Mats...........................................................205
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