
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist hardware
sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle. 911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage
or problem you suspect. Vehicle Health
Report supplements, but cannot replace,
normal maintenance and vehicle inspection.
Vehicle Health Report only monitors certain
systems electronically monitored by your
vehicle and will not monitor or report the
status of any other system, (such as brake
lining wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with Vehicle
Health Report, but you must register to use
this feature.
Note: This feature may not function properly
if you have enabled caller ID blocking on your
cellular phone. Before running a report, review
the Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create a
Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
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The system allows you to check your vehicle
’s
overall health in the form of a diagnostic
report card. The Vehicle Health Report
contains valuable information, such as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections by
your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using
the touchscreen, touch Apps >
Vehicle Health Report. To run a report by voice command,
press the voice button on the
steering wheel and, when
prompted, say "Vehicle health report".
Vehicle Health Report Privacy Notice
When you create a Vehicle Health Report,
Ford Motor Company may collect your
cellular phone number (to process your
report request) and diagnostic information
about your vehicle. Certain versions or
updates to Vehicle Health Report may also
collect more vehicle information. Ford may
use your vehicle information it collects for
any purpose. If you do not want to disclose
your cellular phone number or vehicle information, do not run the feature or set up
your Vehicle Health Report profile at
www.SYNCMyRide.com. See
www.SYNCMyRide.com (Vehicle Health
Report Terms and Conditions, and Privacy
Statement) for more information.
CLIMATE
Touch the lower right corner on the
touchscreen to access your climate control
features. Depending on your vehicle line and
option package, your climate screen may look
different from this screen.
Note:
You can switch temperature units
between Fahrenheit and Celsius. See Settings
(page
313).
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Note: To prevent window fogging, you cannot select recirculated air when MAX Defrost is on.
Driver settings:
J
Touch the
+ or – to increase or decrease the air temperature on the passenger side of the vehicle.
Touch the heated seat icon to turn the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to turn the climate-controlled seat off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to turn the heated steering wheel on and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not heat
between the 10 o'clock and 2 o'clock positions.
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on" Climate control commands
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them, you
have to say "Climate" first. When the system
is ready to listen, you may say any of the
following commands: "CLIMATE"
"A/C off""A/C on"
"Automatic" "CLIMATE"
"Defrost off" "Defrost on" "Dual off"
"Floor on"
"Fan decrease" "Fan increase"
"MAX A/C off" "MAX A/C on" "My temp" "Off""On"
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Navigation Map Updates
Annual navigation map updates are available
for purchase through your dealership, by
calling 1-866-4NAVTEQ (1-866-462-8837)
(in Mexico, call 01-800-557-5539) or going
to www.navigation.com/sync. You need to
specify the make and model of your vehicle
to determine if there is an update available.
Navigation Voice Commands
When in navigation mode, press
the voice button on the steering
wheel controls. After the tone, say
any of the following commands: Navigation system voice commands
"Cancel next waypoint" 1
"Cancel route" 1
"Destination" 2
"Destination
"Destination
"Destination intersection"
"Destination nearest
"Destination play nametags" "Destination POI"
"Destination POI category"
"Destination previous destination" "Destination street address"
"Detour"1
"Navigation" 3
"Navigation voice volume decrease" "Navigation voice volume increase"
"Repeat instruction" 1
"Show 3D"
"Show heading up" "Show map"
"Show north up" Navigation system voice commands
"Show route" 1
"Show turn list" 1
"Voice guidance off" "Voice guidance on" "Where am I?""Zoom in"
"Zoom out" "Help"
1 These commands are only available when
a navigation route is active.
2 If you say "Destination", you can then say
any command in the following "Destination"
chart.
3 If you say "Navigation", you can then say
any command in the following "Navigation"
chart.
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Multi-Point Inspection
In order to keep your vehicle running right, it
is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-Point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and air conditioning hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
Steering and linkage
Exterior lamps operation
Tires (including spare) for wear and proper pressure**
Fluid levels *
; fill if necessary
Windshield for cracks, chips or pits
For oil and fluid leaks
Washer spray and wiper operation
Half-shaft dust boots
* Brake, coolant recovery reservoir, automatic transmission and window washer
** If your vehicle is equipped with a temporary mobility kit, check the tire sealant expiration Use By date on the canister. Replace as needed.
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At every oil change interval as indicated by the information display
*
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and U-joints. Lubricate any areas with grease fittings (All-wheel
drive vehicles).
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
* Do not exceed one year or 10000 miles (16000 kilometers) between service intervals.
** Reset the Intelligent Oil-Life Monitor after engine oil and filter changes. See Engine Oil Check (page 239). Other maintenance items
1
Replace cabin air filter.
Every 20000 miles (32000
km)
Replace engine air filter.
Every 30000 miles (48000
km)
Change engine coolant.2
At 100000 miles (160000
km)
Replace spark plugs.
Every 100000 miles
(160000 km) Inspect accessory drive belt(s). 3
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A
A/C
See: Climate Control.............................................. 105
About This Manual................................................7 Protecting the Environment..................................... 7
ABS See: Brakes................................................................. 147
ABS driving hints See: Hints on Driving With Anti-Lock
Brakes...................................................................... 147
Accessories.........................................................373 Exterior style.............................................................. 373
Interior style............................................................... 373
Lifestyle....................................................................... 373
Peace of mind........................................................... 373
Accessories See: Replacement Parts Recommendation......11
ACC See: Using Adaptive Cruise Control.................. 164
Active Park Assist..............................................155 Automatic Steering into Parking Space...........157
Deactivating the Park Assist Feature...............158
Troubleshooting the System............................... 158
Using Active Park Assist........................................ 156
Adaptive Headlamps.........................................75
Adjusting the Headlamps..............................251 Horizontal Aim Adjustment................................ 252
Vertical Aim Adjustment....................................... 251
Adjusting the Pedals.........................................68 Adjusting the Steering Wheel........................65
Easy Entry and Exit Feature................................... 65
Memory Feature........................................................ 65
AFS See: Adaptive Headlamps...................................... 75
Airbag Disposal...................................................44
Air Conditioning See: Climate Control.............................................. 105
Alarm See: Anti-Theft Alarm............................................. 64
All-Wheel Drive
..................................................142
Ambient Lighting.................................................77
Anti-Theft Alarm................................................64 Arming the Alarm...................................................... 64
Disarming the Alarm................................................ 64
Appendices.........................................................375
Audible Warnings and Indicators.................86 Headlamps On Warning Chime........................... 87
Key in Ignition Warning Chime............................. 86
Keyless Warning Alert.............................................. 87
Parking Brake On Warning Chime....................... 87
Audio Control
.......................................................65
Seek and Media ........................................................ 66
Audio System....................................................299 General Information.............................................. 299
Audio Unit
...........................................................300
Autolamps..............................................................71 Windshield Wiper Activated Headlamps..........72
Automatic Climate Control
...........................105
Automatic High Beam Control.......................74 Activating the System.............................................. 74
Manually Overriding the System.......................... 75Automatic Transmission
................................139
Automatic Transmission Adaptive
Learning................................................................... 141
Brake-Shift Interlock.............................................. 140
If Your Vehicle Gets Stuck In Mud or Snow........................................................................\
. 141
SelectShift Automatic ™ Transmission...........139
Understanding the Positions of Your Automatic Transmission.................................. 139
Automatic Transmission Fluid Check.......244 6F50/6F55 Transmission.................................... 244
Autowipers............................................................69
Auxiliary Power Points
.....................................123
110 Volt AC Power Point......................................... 123
12 Volt DC Power Point........................................... 123
Locations..................................................................... 123
AWD See: All-Wheel Drive............................................... 142
B
Blind Spot Information System....................176 Blind Spot Information System (BLIS ™) with
Cross Traffic Alert................................................ 176
Bonnet Lock See: Opening and Closing the Hood...............234
Booster Seats
........................................................21
Types of Booster Seats............................................ 22
Brake Fluid Check
.............................................247
Brakes.....................................................................147 General Information................................................ 147
Breaking-In.........................................................204
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MKS (), enUSA Index

Fog Lamps - Front
See: Front Fog Lamps.............................................. 75
Foot Pedals See: Adjusting the Pedals...................................... 68
Front Fog Lamps.................................................75
Front Passenger Sensing System.................38
Fuel and Refueling.............................................131
Fuel Consumption
............................................135
Calculating Fuel Economy................................... 136
Filling the Tank.......................................................... 135
Fuel Filter
.............................................................248
Fuel Quality..........................................................132
Choosing the Right Fuel........................................ 132
Octane Recommendations.................................. 132
Fuel Shutoff.......................................................208
Fuses......................................................................218
Fuse Specification Chart
................................218
Passenger Compartment Fuse Panel.............226
Power Distribution Box.......................................... 218
G
Garage Door Opener See: Universal Garage Door Opener.................. 119
Gauges....................................................................83
General Information on Radio Frequencies........................................................45
Intelligent Access...................................................... 45General Maintenance Information............392
Multi-Point Inspection.......................................... 395
Owner Checks and Services............................... 393
Protecting Your Investment................................ 392
Why Maintain Your Vehicle?............................... 392
Why Maintain Your Vehicle at Your Dealership?.......................................................... 392
Getting Assistance Outside the U.S. and Canada...............................................................215
Getting the Services You Need.....................212 Away From Home.................................................... 212
H
Handbrake See: Parking Brake.................................................. 148
Hazard Warning Flashers..............................208
Headlamp Exit Delay.........................................73
Head Restraints.................................................109
Adjusting the Head Restraint............................... 110
Tilting Head Restraints ........................................... 111
Heated Steering Wheel
.....................................67
Heated Windows and Mirrors.......................107
Heated Exterior Mirror............................................ 107
Heated Rear Window............................................. 107
Heating See: Climate Control.............................................. 105
Hill Start Assist..................................................148 Switching the System On and Off.................... 149
Using Hill Start Assist............................................ 148Hints on Controlling the Interior
Climate..............................................................106
Cooling the Interior Quickly.................................. 107
General Hints............................................................ 106
Heating the Interior Quickly.................................. 107
Recommended Settings for Cooling ...............107
Recommended Settings for Heating................107
Side Window Defogging in Cold Weather.................................................................. 107
Hints on Driving With Anti-Lock Brakes..................................................................147
Hood Lock See: Opening and Closing the Hood...............234
I
In California (U.S. Only)..................................213
Information Display Control
............................67
Cluster Display Control Features......................... 67
Information Displays
.........................................88
General Information................................................. 88
Information..........................................................351 911 Assist..................................................................... 357
Alerts........................................................................\
.... 357
Calendar..................................................................... 357
Sirius Travel Link...................................................... 355
SYNC Services (If Equipped, United States Only)....................................................................... 352
Vehicle Health Report........................................... 359
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MKS (), enUSA Index