
Changing a Fuse................................................232
Maintenance
General Information........................................234
Opening and Closing the Hood...................234
Under Hood Overview -
3.5L
Ecoboost™.....................................................236
Under Hood Overview - 3.7L........................238
Engine Oil Dipstick...........................................239
Engine Oil Check...............................................239
Oil Change Indicator Reset...........................240
Engine Coolant Check....................................240
Automatic Transmission Fluid Check.......244
Brake Fluid Check.............................................247
Power Steering Fluid Check..........................247
Washer Fluid Check
........................................248
Fuel Filter
.............................................................248
Changing the 12V Battery..............................248
Checking the Wiper Blades..........................250
Changing the Wiper Blades.........................250
Adjusting the Headlamps..............................251
Changing a Bulb
................................................252
Bulb Specification Chart................................253
Changing the Engine Air Filter
.....................255 Vehicle Care
General Information
........................................257
Cleaning Products
............................................257
Cleaning the Exterior.......................................257
Waxing ..................................................................
258
Cleaning the Engine
........................................258
Cleaning the Windows and Wiper Blades
...............................................................259
Cleaning the Interior
........................................259
Cleaning the Instrument Panel and Instrument Cluster Lens
............................260
Cleaning Leather Seats
.................................260
Repairing Minor Paint Damage
....................261
Cleaning the Alloy Wheels.............................261
Vehicle Storage
.................................................262
Wheels and Tires
Tire Care..............................................................264
Using Snow Chains..........................................279
Tire Pressure Monitoring System................279
Changing a Road Wheel
................................283
Technical Specifications
...............................288
Capacities and Specifications
Engine Specifications
.....................................290
Motorcraft Parts................................................291 Vehicle Identification Number
......................291
Vehicle Certification Label
............................292
Transmission Code Designation.................293
Technical Specifications...............................294
Audio System
General Information
........................................299
Audio Unit
...........................................................300
Media Hub
...........................................................302
MyLincoln Touch ™
General Information
........................................303
Settings.................................................................313
Entertainment...................................................325
Phone
...................................................................344
Information..........................................................351
Climate................................................................360
Navigation...........................................................364
Accessories
Accessories.........................................................373
Appendices
End User License Agreement.......................375
4
MKS (), enUSA Table of Contents

Low tire pressure warning
Maintain correct fluid level
Note operating instructions
Panic alarm
Parking aid
Parking brake
Power steering fluid
Power windows front/rear
Power window lockout Service engine soon
Side airbag
Shield the eyes
Stability control
Windshield wash and wipe
DATA RECORDING
Service Data Recording
Service data recorders in your vehicle are
capable of collecting and storing diagnostic
information about your vehicle. This
potentially includes information about the
performance or status of various systems
and modules in the vehicle, such as engine,
throttle, steering or brake systems. In order
to properly diagnose and service your vehicle,
Ford Motor Company, Ford of Canada, and
service and repair facilities may access or share among them vehicle diagnostic
information received through a direct
connection to your vehicle when diagnosing
or servicing your vehicle. Additionally, when
your vehicle is in for service or repair, Ford
Motor Company, Ford of Canada, and service
and repair facilities may access or share
among them data for vehicle improvement
purposes. For U.S. only (if equipped), if you
choose to use the SYNC Vehicle Health
Report, you consent that certain diagnostic
information may also be accessed
electronically by Ford Motor Company and
Ford authorized service facilities, and that
the diagnostic information may be used for
any purpose. See MyLincoln Touch
™ (page
303).
Event Data Recording
This vehicle is equipped with an event
data recorder. The main purpose of an
event data recorder is to record, in certain
crash or near crash-like situations, such
as an airbag deployment or hitting a road
obstacle; this data will assist in
understanding how a vehicle ’s systems
performed. The event data recorder is
designed to record data related to vehicle
dynamics and safety systems for a short
period of time, typically 30 seconds or
less.
9
MKS (), enUSA Introduction E139213 E167012 E138639

Remote Starting the Vehicle
Note:
You must press each button within
three seconds of each other. Your vehicle will
not remote start if you do not follow this
sequence. The tag with your transmitter details the
starting procedure.
To remote start your vehicle:
1.
Press the lock button to lock all the doors.
2. Press the remote start button twice. The exterior lamps will flash twice.
The horn will sound if the system fails to
start, unless quiet start is on. Quiet start will
run the blower fan at a slower speed to
reduce noise. It can be switched on or off in
the information display. See General
Information (page 88). Note:
If the vehicle has been remote started
with an integrated keyhead transmitter, you
must switch the ignition on before driving your
vehicle. With an intelligent access transmitter,
you must press the
START/STOP button on
the instrument panel once while applying the
brake pedal before driving your vehicle.
The power windows will not work during the
remote start and the radio will not turn on
automatically.
The parking lamps will remain on and the
vehicle will run for 5, 10, or 15 minutes,
depending on the setting.
Extending the Vehicle Run Time
Repeat Steps 1 and 2 with the vehicle still
running to extend the run time for another
remote start duration. If you programmed
the duration to last 10 minutes, the second
10 minutes will begin after what is left of the
first activation time. For example, if the
vehicle had been running from the first
remote start for five minutes, the vehicle will
continue to run now for a total of 15 minutes.
You can extend the remote start up to a
maximum of 35 minutes.
Wait at least five seconds before remote
starting after a vehicle shutdown. Turning the Vehicle Off After Remote
Starting Press the button once. The parking
lamps will turn off.
You may have to be closer to the
vehicle than when starting due to ground
reflection and the added noise of the running
vehicle.
You can disable or enable the remote start
system through the information display. See
General Information
(page 88).
Memory Feature
You can recall the positions of the memory
seat, outside mirrors, steering column and
power pedal positions (if equipped) with your
intelligent access key if it is linked to a pre-set
position.
See Memory Function (page 114).
REPLACING A LOST KEY OR
REMOTE CONTROL
Replacement keys or remote controls can be
purchased from an authorized dealer.
Authorized dealers can program remote
controls for your vehicle. See
Passive
Anti-Theft System (page 63).
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MKS (), enUSA Keys and Remote ControlsE138626 E138625

Automatic Engine Shutdown
Action
Message
The engine is getting ready to shut off.
Engine Shuts Off in XX Seconds
The engine has shut off to help increase fuel economy.
Engine Shut Off for Fuel Economy
The engine is getting ready to shut off. You can press OK on the left steering wheel button tooverride the shut down.
Engine Shuts Off in XX Seconds Press Ok
to Override
AWD Action
Message
The all-wheel drive system has automatically disabled itself due to the system overheating oryou are using the spare tire. The all-wheel drive system will resume normal function and clear
this message after cycling the ignition and driving a short distance with the road tire re-installed or after the system cools.
AWD Off
The all-wheel drive system is not operating properly and the powertrain fault indicator is illumin-
ated. See Warning Lamps and Indicators (page 84). If the warning stays illuminated or continuesto illuminate, contact an authorized dealer as soon as possible.
Check AWD
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MKS (), enUSA Information Displays

Power Steering
Action
Message
The power steering system has detected a condition that requires service. See an authorized dealer.
Steering Malfunction Service Now
The power steering system is not working. Stop your vehicle a safe place. Contact an authorized dealer.
Service Power Steering Now
The power steering system has detected a condition within the power steering system or passiveentry or passive start system requires service. Contact an authorized dealer.
Steering Assist Fault
You need to turn the steering wheel in order to disengage the steering lock.
Steering column lock: Remove and re-
insert key while turning wheel to unlock
Seats Action
Message
Objects are by the passenger seat. After the objects are moved away from the seat, if the warningstays on or continues to come on contact an authorized dealer as soon as possible.
Occupant Sensor BLOCKED Remove
Objects Near Passenger Seat
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MKS (), enUSA Information Displays

•
Lumbar adjust: Press and hold the front
of the lumbar control (B) to increase the
firmness of the selected portion of the
seatback. Press and hold the rear of the
lumbar to decrease the firmness.
• Power seat controls (C).
We recommend first selecting the lumbar to
the desired setting and then selecting the
back or cushion massage setting.
MEMORY FUNCTION WARNINGS
Before activating the seat memory,
make sure that the area immediately
surrounding the seat is clear of
obstructions and that all occupants are clear
of moving parts. Do not use the memory function when
your vehicle is moving.
This feature will automatically recall the
position of the driver seat, power mirrors,
optional adjustable pedals and optional
power steering column. The memory control
is located on the driver door. Saving a Preset Position
1. Switch the ignition on.
2. Adjust the seat, exterior mirrors and
power steering column to your desired
positions.
3. Press and hold the desired preset button
until you hear a tone sound.
You can save up to three preset memory
positions. You can save a memory preset at
any time.
Recalling a Preset Position
Note: A preset memory position can only be
recalled when the ignition is off, or when the
transmission is in park (P) or neutral (N) (and
your vehicle is not moving) if the ignition is on. You can recall a preset memory position by:
•
Pressing the unlock button on your
intelligent access key fob if it is linked to
a preset position.
• Unlocking the intelligent driver door
handle if a linked key fob is present.
• Entering a personal entry code on the
Securicode keypad. See Locks (page
56).
Note: When the ignition is off, use a linked fob
to recall your memory position. This moves the
seat and steering column to the Easy Entry
position.
Note: During a memory recall, press any seat,
mirror control, or any memory control to cancel
the operation.
Driving your vehicle will also stop any seat
recall movement.
Linking a Preset Position to Your
Remote Control or Intelligent Access
Key
You can save the preset memory positions
for up to three remote controls or intelligent
access (IA) keys.
1. With the ignition on, move the memory positions to the desired positions.
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MKS (), enUSA SeatsE142554

USING ALL-WHEEL DRIVE
All-wheel drive uses all four wheels to power
the vehicle. This increases traction, enabling
you to drive over terrain and road conditions
that a conventional two-wheel drive vehicle
cannot. The AWD system is active all the time
and requires no input from the operator.
Note:
Your AWD vehicle is not for off-road
use. The AWD feature gives your vehicle some
limited off-road capabilities in which driving
surfaces are relatively level, obstruction-free
and otherwise similar to normal on-road
driving conditions. Operating your vehicle
under other than those conditions could
subject the vehicle to excessive stress which
might result in damage not covered under your
warranty.
Note: When an AWD system fault is present,
the warning Check AWD displays in the
information display. See Information
Messages (page 94). An AWD system fault
causes the AWD system to default to
front-wheel drive only mode. If this warning
displays, have your vehicle serviced at an
authorized dealer. Note:
The AWD Off message displays in the
information display if the AWD system has
overheated
See Information Messages
(page 94). This condition may occur if the
vehicle operates in extreme conditions with
excessive wheel slip, such as deep sand. To
resume normal AWD function as soon as
possible, stop the vehicle in a safe location
and stop the engine for at least 10 minutes.
After the engine restarts and the AWD system
has adequately cooled, the AWD Off message
turns off and normal AWD function returns. In
the event you do not stop the engine, the AWD
Off message turns off when the system cools
and normal AWD function returns.
Do not use a spare tire of a different size
other than the tire provided. The AWD system
may disable automatically and enter
front-wheel drive only mode to protect
driveline components if you install the
mini-spare tire. A warning in the information
display indicates this condition.
See
Information Messages (page 94). If there
is an AWD Off message in the information
display from using the spare tire, this
indicator should turn off after reinstalling the
repaired or replaced normal road tire and
cycling the ignition off and on. Reinstall the repaired or replaced road tire as soon as
possible. Major dissimilar tire sizes between
the front and rear axles could cause the AWD
system to stop functioning and default to
front-wheel drive or damage the AWD
system.
Driving In Special Conditions With
All-Wheel Drive (AWD)
AWD vehicles are equipped for driving on
sand, snow, mud and rough roads and have
operating characteristics that are somewhat
different from conventional vehicles, both on
and off the highway.
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Lower gear operation
maximizes the engine and transmission
cooling capability. Under severe operating
conditions, the A/C may cycle on and off to
protect overheating of the engine.
Basic operating principles in special
conditions
•
Drive slower in strong crosswinds which
can affect the normal steering
characteristics of your vehicle.
• Use extreme care when driving on
pavement made slippery by loose sand,
water, gravel, snow or ice.
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MKS (), enUSA All-Wheel Drive
(If Equipped)

Your vehicle has anti-lock brakes, therefore
apply the brakes steadily. Do not
“pump” the
brakes.
Driving on Snow and Ice WARNING
If you are driving in slippery conditions
that require tire chains or cables, then
it is critical that you drive cautiously.
Keep speeds down, allow for longer stopping
distances and avoid aggressive steering to
reduce the chances of a loss of vehicle
control which can lead to serious injury or
death. If the rear end of the vehicle slides
while cornering, steer in the direction of the
slide until you regain control of the vehicle. Note:
Excessive tire slippage can cause
transmission damage.
AWD vehicles have advantages over 2WD
vehicles in snow and ice but can skid like any
other vehicle.
Should you start to slide while driving on
snowy or icy roads, turn the steering wheel
in the direction of the slide until you regain
control. Avoid sudden applications of power and
quick changes of direction on snow and ice.
Apply the accelerator slowly and steadily
when starting from a full stop.
Avoid sudden braking as well. Although an
AWD vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice, it
does not stop any faster, because as in other
vehicles, braking occurs at all four wheels.
Do not become overconfident as to road
conditions.
Make sure you allow sufficient distance
between you and other vehicles for stopping.
Drive slower than usual and consider using
one of the lower gears. In emergency
stopping situations, apply the brake steadily.
Since your vehicle is equipped with a four
wheel (ABS), do not
“pump” the brakes. See
Hints on Driving With Anti-Lock Brakes
(page 147). Maintenance and Modifications
The suspension and steering systems on your
vehicle provide predictable performance
whether loaded or empty and durable load
carrying capability. For this reason, Ford
Motor Company strongly recommends that
you do not make modifications such as
adding or removing parts (such as lowering
kits or stabilizer bars) or by using
replacement parts not equivalent to the
original factory equipment.
Any modifications to a vehicle that raise the
center of gravity can make it more likely the
vehicle will rollover as a result of a loss of
control. Ford Motor Company recommends
you use caution with any vehicle equipped
with a high load or device (such as ladder or
luggage racks).
Failure to maintain your vehicle properly may
void the warranty, increase your repair cost,
reduce vehicle performance and operational
capabilities and adversely affect driver and
passenger safety. If the vehicle experiences
off-highway use, check the vehicle chassis
components more frequently.
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MKS (), enUSA All-Wheel Drive
(If Equipped)