2015 LINCOLN MKC Drive

Trailer Lamps
WARNING
Never connect any trailer lamp
wiring to the vehicle's tail lamp
wiring; this may damage the electrical
system resulting in fire. Contact your
authorized dealer as soon as possible
for assistance in proper trailer tow wiring
installation. Additional electrical
equipment may be required. Trailer lamps are required on most
towed vehicles. Make sure all running
lights, brake lights, turn signals and
hazard lights are working.
Before Towing a Trailer
Practice turning, stopping and backing
up to get the feel of your vehicle-trailer
combination before starting on a trip.
When turning, make wider turns so the
trailer wheels clear curbs and other
obstacles. When Towing a Trailer
•
Do not drive faster than 70 mph (113
km/h) during the first 500 miles (800
kilometers).
• Do not make full-throttle starts.
• Check your hitch, electrical
connections and trailer wheel lug
nuts thoroughly after you have
traveled 50 miles (80 kilometers).
• When stopped in congested or heavy
traffic during hot weather, place the
gearshift in position P to aid engine
and transmission cooling and to help
A/C performance.
• Turn off the speed control with heavy
loads or in hilly terrain. The speed
control may turn off automatically
when you are towing on long, steep
grades.
• Shift to a lower gear when driving
down a long or steep hill. Do not
apply the brakes continuously, as
they may overheat and become less
effective. •
If your transmission is equipped with
a Grade Assist or Tow/Haul feature,
use this feature when towing. This
provides engine braking and helps
eliminate excessive transmission
shifting for optimum fuel economy
and transmission cooling.
• Allow more distance for stopping
with a trailer attached. Anticipate
stops and brake gradually.
• Avoid parking on a grade. However,
if you must park on a grade:
1. Turn the steering wheel to point your
vehicle tires away from traffic flow.
2. Set your vehicle parking brake.
3. Place the automatic transmission in position
P.
4. Place wheel chocks in front and back
of the trailer wheels. (Chocks not
included with vehicle.)
Launching or Retrieving a Boat or
Personal Watercraft (PWC)
Note: Disconnect the wiring to the trailer
before
backing the trailer into the water.
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Note:
Reconnect the wiring to the trailer
after removing the trailer from the water.
When backing down a ramp during boat
launching or retrieval:
• Do not allow the static water level to
rise above the bottom edge of the
rear bumper.
• Do not allow waves to break higher
than 6 inches (15 centimeters) above
the bottom edge of the rear bumper.
Exceeding these limits may allow water
to enter vehicle components:
• Causing internal damage to the
components.
• Affecting driveability, emissions, and
reliability.
Replace the rear axle lubricant anytime
the rear axle has been submerged in
water. Water may have contaminated
the rear axle lubricant, which is not
normally checked or changed unless a
leak is suspected or other axle repair is
required. TRANSPORTING THE VEHICLE If you need to have your vehicle towed,
contact a professional towing service or, if
you are a member of a roadside assistance
program, your roadside assistance service
provider.
We recommend the use of a wheel lift and
dollies or flatbed equipment to tow your
vehicle. Do not tow with a slingbelt. Ford
Motor Company has not approved a slingbelt
towing procedure. Vehicle damage may
occur if towed incorrectly, or by any other
means.
Ford Motor Company produces a towing
manual for all authorized tow truck operators.
Have your tow truck operator refer to this
manual for proper hook-up and towing
procedures for your vehicle.
It is acceptable to have your front-wheel
drive vehicle towed from the front if using
proper wheel lift equipment to raise the front
wheels off the ground. When towing in this
manner, the rear wheels can remain on the
ground.
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Front-wheel drive vehicles must have the
front wheels placed on a tow dolly when
towing your vehicle from the rear using
wheel lift equipment. This prevents damage
to the transmission.
Towing an all-wheel drive vehicle requires
that all wheels be off the ground, such as
using a wheel lift and dollies or flatbed
equipment. This prevents damage to the
transmission, all-wheel drive system and
vehicle.
TOWING THE VEHICLE ON FOUR
WHEELS
Emergency Towing
If your vehicle becomes inoperable (without
access to wheel dollies, car-hauling trailer,
or flatbed transport vehicle), it can be
flat-towed (all wheels on the ground,
regardless of the powertrain and
transmission configuration) under the
following conditions:
•
Your vehicle is facing forward for towing
in a forward direction.
• You place the vehicle in Stay in Neutral
mode. See Placing Your Vehicle in Stay
in Neutral Mode. In addition, make sure
to read the brake-shift interlock override
procedure. See Automatic Transmission
(page 171).
• Maximum speed is 35 mph (56 km/h).
• Maximum distance is 50 miles (80
kilometers). Placing Your Vehicle in Stay in Neutral
Mode
1. Press the
N button on the shifter
assembly.
2. When
Press N again to Enter Stay in
Neutral Mode appears in the information
display, press the
N button again.
Note: The message
Stay in Neutral Mode
Engaged appears in the information display
when you successfully complete the
procedure.
Note: Keeping the vehicle in Stay in Neutral
mode eventually causes your vehicle battery
to lose charge. Exit the mode as soon as
safely possible.
Recreational Towing
Note: Put your climate control system in
recirculated air mode to prevent exhaust
fumes from entering the vehicle.
See
Climate Control (page 136).
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Follow these guidelines if you have a need
for recreational (RV) towing. An example of
recreational towing would be towing your
vehicle behind a motorhome. We designed
these guidelines to prevent damage to your
transmission.
Front-wheel drive vehicles CANNOT be
flat-towed (all wheels on the ground) as
vehicle or transmission damage may occur.
You must place the front wheels on a
two-wheel tow dolly. If you are using a tow
dolly, follow the instructions specified by the
equipment provider.
All-wheel drive vehicles
CANNOT be
flat-towed (all wheels on the ground), as
vehicle or transmission damage may occur.
It is recommended to tow your vehicle with
all four (4) wheels off the ground such as
when using a car-hauling trailer. Otherwise,
you cannot recreational tow your vehicle.
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BREAKING-IN
You need to break in new tires for
approximately 300 miles (480 kilometers).
During this time, your vehicle may exhibit
some unusual driving characteristics.
Avoid driving too fast during the first 1000
miles (1600 kilometers). Vary your speed
frequently and change up through the gears
early. Do not labor the engine.
Do not tow during the first 1000 miles (1600
kilometers).
ECONOMICAL DRIVING
Your fuel economy is affected by several
things, such as how you drive, the conditions
you drive under, and how you maintain your
vehicle.
You may improve your fuel economy by
keeping these things in mind:
•
Accelerate and slow down in a smooth,
moderate fashion.
• Drive at steady speeds without stopping. •
Anticipate stops; slowing down may
eliminate the need to stop.
• Combine errands and minimize
stop-and-go driving.
• Close the windows for high-speed
driving.
• Drive at reasonable speeds (traveling at
55 mph [88 km/h] uses 15% less fuel than
traveling at 65 mph [105 km/h]).
• Keep the tires properly inflated and use
only the recommended size.
• Use the recommended engine oil.
• Perform all regularly scheduled
maintenance.
Avoid these actions; they reduce your fuel
economy:
• Sudden accelerations or hard
accelerations.
• Revving the engine before turning it off.
• Idle for periods longer than one minute.
• Warm up your vehicle on cold mornings.
• Use the air conditioner or front defroster.
• Use the speed control in hilly terrain. •
Rest your foot on the brake pedal while
driving.
• Drive a heavily loaded vehicle or tow a
trailer.
• Carry unnecessary weight (approximately
1 mpg [0.4 km/L] is lost for every 400 lb
[180 kilogram] of weight carried).
• Driving with the wheels out of alignment.
Conditions
• Heavily loading a vehicle or towing a
trailer may reduce fuel economy at any
speed.
• Adding certain accessories to your
vehicle (for example bug deflectors,
rollbars, light bars, running boards, ski
racks or luggage racks) may reduce fuel
economy.
• To maximize the fuel economy, drive with
the tonneau cover installed (if equipped).
• Using fuel blended with alcohol may
lower fuel economy.
• Fuel economy may decrease with lower
temperatures during the first 8–10 miles
(12–16 kilometers) of driving.
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•
Driving on flat terrain offers improved fuel
economy as compared to driving on hilly
terrain.
• Transmissions give their best fuel
economy when operated in the top cruise
gear and with steady pressure on the gas
pedal.
• Four-wheel-drive operation (if equipped)
is less fuel efficient than two-wheel-drive
operation.
• Close the windows for high-speed
driving.
DRIVING THROUGH WATER
Note: Driving through deep water above the
recommended levels can cause vehicle
damage.
If driving through deep or standing water is
unavoidable, proceed very slowly. Never
drive through water that is higher than the
bottom of the wheel rims (for cars) or the
bottom of the hubs (for trucks). When driving through water, traction or brake
capability may be limited. Also, water may
enter your engine
’s air intake and severely
damage your engine or your vehicle may
stall.
Once through the water, always dry the
brakes by moving your vehicle slowly while
applying light pressure on the brake pedal.
Wet brakes do not stop the vehicle as quickly
as dry brakes. FLOOR MATS
WARNINGS
Always use floor mats that are
designed to fit the foot well of your
vehicle, leaving the pedal area unobstructed,
and which can be firmly secured to retention
posts so that they cannot slip out of position
and interfere with the pedals or impair safe
operation of your vehicle in other ways. Incorrectly fitted floor mats can cause
the accelerator pedal to become stuck
in the open position. This can cause loss of
vehicle control.
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2. Four or more repair attempts are made
on the same nonconformity (a defect or
condition that substantially impairs the
use, value or safety of the vehicle) OR
3. The vehicle is out of service for repair of
nonconformities for a total of more than
30 calendar days (not necessarily all at
one time).
In the case of 1 or 2 above, the consumer
must also notify the manufacturer of the need
for the repair of the nonconformity at the
following address:
Ford Motor Company
16800 Executive Plaza Drive
Mail Drop 3NE-B
Dearborn, MI 48126
You are required to submit your warranty
dispute to BBB AUTO LINE before asserting
in court any rights or remedies conferred by
California Civil Code Section 1793.22(b). You
are also required to use BBB AUTO LINE
before exercising rights or seeking remedies
created by the Federal Magnuson-Moss Warranty Act, 15 U.S.C. sec. 2301 et seq. If
you choose to seek redress by pursuing
rights and remedies not created by California
Civil Code Section 1793.22(b) or the
Magnuson-Moss Warranty Act, resort to BBB
AUTO LINE is not required by those statutes.
THE BETTER BUSINESS BUREAU
(BBB) AUTO LINE PROGRAM (U.S.
ONLY)
Your satisfaction is important to Ford Motor
Company and to your dealer. If a warranty
concern has not been resolved using the
three-step procedure outlined earlier in this
chapter in the Getting the Services you need
section, you may be eligible to participate in
the BBB AUTO LINE program.
The BBB AUTO LINE program consists of
two parts – mediation and arbitration. During
mediation, a representative of the BBB will
contact both you and Ford Motor Company
to explore options for settlement of the claim.
If an agreement is not reached during
mediation or you do not want to participate
in mediation, and if your claim is eligible, youmay participate in the arbitration process. An
arbitration hearing will be scheduled so that
you can present your case in an informal
setting before an impartial person. The
arbitrator will consider the testimony
provided and make a decision after the
hearing.
Disputes submitted to the BBB AUTO LINE
program are usually decided within forty days
after you file your claim with the BBB. You
are not bound by the decision, and may
reject the decision and proceed to court
where all findings of the BBB Auto Line
dispute, and decision, are admissible in the
court action. Should you choose to accept
the BBB AUTO LINE decision, Ford is then
bound by the decision, and must comply with
the decision within 30 days of receipt of your
acceptance letter.
BBB AUTO LINE Application: Using the
information provided below, please call or
write to request a program application. You
will be asked for your name and address,
general information about your new vehicle,
information about your warranty concerns,
and any steps you have already taken to try
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MKC (TME), enUSA Customer Assistance

If you cannot find unleaded fuel or can only
get fuel with an anti-knock index lower than
is recommended for your vehicle, contact
our Customer Relationship Center.
The use of leaded fuel in your vehicle without
proper conversion may damage the
effectiveness of your emission control system
and may cause engine knocking or serious
engine damage. Ford Motor Company or
Ford of Canada is not responsible for any
damage caused by use of improper fuel.
Using leaded fuel may also result in difficulty
importing your vehicle back into the United
States.
If your vehicle must be serviced while you
are traveling or living in Asia-Pacific Region,
Sub-Saharan Africa, U.S. Virgin Islands,
Central America, the Caribbean, and Israel,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (313) 594-4857
Fax: (313) 390-0804
Email: [email protected]
For customers in Guam, the Commonwealth
of the Northern Mariana Islands (CNMI),
America Samoa, and the U.S. Virgin Islands,
please feel free to call our Toll-Free Number:
(800) 841-FORD (3673).
If your vehicle must be serviced while you
are traveling or living in Puerto Rico, contact
the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
FORD MOTOR COMPANY
Customer Relationship Center
1555 Fairlane Drive
Fairlane Business Park #3
Allen Park, Michigan 48101
U.S.A.
Telephone: (800) 841-FORD (3673)
FAX: (313) 390-0804
Email: [email protected]
www.ford.com.pr
If your vehicle must be serviced while you
are traveling or living in the Middle East,
contact the nearest authorized dealer. If the
authorized dealer cannot help you, contact:
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MKC (TME), enUSA Customer Assistance