Page 733 of 886

When trouble arises
5
7335-1. Essential information
Emergency flashers............... 734
If your vehicle needs to be
towed ...................................... 735
If you think something is
wrong ....................................... 742
Fuel pump shut off system.... 743 5-2. Steps to take in an
emergency
If a warning light turns
on or a warning buzzer
sounds... .................................. 744
If a warning message is
displayed................................ 754
If you have a flat tire................ 774
If the engine will not start .... 789
If the shift lever cannot be
shifted from P ......................... 791
If you lose your keys .............. 792
If the electronic key does
not operate properly.......... 793
If the vehicle battery is
discharged ............................. 796
If your vehicle overheats ..... 799
If the vehicle becomes
stuck........................................ 802
If your vehicle has to
be stopped in an
emergency ............................ 804
Page 734 of 886
7345-1. Essential information
Emergency flashers
■
Emergency flashers
If the emergency flashers are used for a long time while the engine is not operating,
the battery may discharge.The emergency flashers are used to warn other drivers when the vehicle
has to be stopped in the road due to a breakdown, etc.
Press the switch. All the turn signal lights will flash.
To turn them off, press the switch
once again.
Page 735 of 886

5
When trouble arises
7355-1. Essential information
If your vehicle needs to be towed
Situations needs to contact dealers before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
2WD models: If towing your vehicle wi th a wheel-lift type truck from the
front, the vehicle's rear wheels and axles must be in good conditions.
( P. 7 3 6 , 74 0 )
If they are damaged, use a to wing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a tow-
ing dolly. ( P. 7 3 6 , 74 0 )
Page 739 of 886
5
When trouble arises
7395-1. Essential information
Insert the towing eyelet into the
hole and tighten as much as possi-
ble by hand.
Using the tip of the wheel nut
wrench, tighten down the towing
eyelet securely without interfering
with the bumper.
Securely attach a cable or chain to the towing eyelet.Take care not to damage the vehicle body.
Enter the vehicle being towed and start the engine. If the engine does not start, turn the “ENGINE START STOP” switch to
IGNITION ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: P. 7 9 1STEP 3
STEP 4
■
While towing
If the engine is not running, the power assist for the brakes and steering will not
function, making steering and braking more difficult.
■
Wheel nut wrench
Wheel nut wrench is installed in the luggage compartment. ( P. 7 74 )STEP 5
STEP 6
STEP 7
Page 741 of 886

5
When trouble arises
7415-1. Essential information
CAUTION■
While towing ●
When towing using a rope, avoid sudden starts, etc. which place excessive stress
on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit people
and cause serious damage.●
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and can not be operated.■
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE■
To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequa te ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.■
To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.■
Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active Torque
Control 4WD system (AWD models) and
transmission. ( P. 323)
Page 742 of 886
7425-1. Essential information
If you think something is wrong If you notice any of the following symptoms, your vehicle probably needs
adjustment or repair. Contact your Lexus dealer as soon as possible.
■ Visible symptoms
● Fluid leaks under the vehicle.
(Water dripping from the air conditioning after use is normal.)
● Flat-looking tires or uneven tire wear
● Engine coolant temper ature gauge needle continually points
higher than normal.
■ Audible symptoms
● Changes in exhaust sound
● Excessive tire squeal when cornering
● Strange noises related to the suspension system
● Pinging or other noises related to the engine
■ Operational symptoms
● Engine missing, stumbling or running rough
● Appreciable loss of power
● Vehicle pulls heavily to one side when braking.
● Vehicle pulls heavily to one side when driving on a level road.
● Loss of brake effectiveness, sp ongy feeling, pedal almost touches
the floor
Page 743 of 886
5
When trouble arises
7435-1. Essential information
Fuel pump shut off system Follow the procedure below to restart the engine after the system is acti-
vated.
Turn the “ENGINE START STOP” switch to ACCESSORY mode
or turn it off.
Restart the engine.NOTICE■
Before starting the engine
Inspect the ground under the vehicle.
If you find that fuel has leaked onto the ground, the fuel system has been damaged
and is in need of repair. Do not restart the engine.To minimize the risk of fuel leakage when the engine stalls or when an air-
bag inflates upon collision, the fuel pump shut off system stops the supply of
fuel to the engine. STEP 1
STEP 2
Page 745 of 886
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When trouble arises
7455-2. Steps to take in an emergency
Have the vehicle inspected immediately.
Failing to investigate the cause of the following warnings may lead to the
system operating abnormally and possibly cause an accident. Have the
vehicle inspected by your Lexus dealer immediately. Warning light Warning light/Details
(U.S.A.)
(Canada) Malfunction indicator lamp
Indicates a malfunction in:
• The electronic engine control system;
• The electronic throttle control system; or
• The electronic automatic transmission control system
SRS warning light
Indicates a malfunction in:
• The SRS airbag system;
• The front passenger occupant classification system; or
• The seat belt pretensioner system
(U.S.A.)
(Canada) ABS warning light
Indicates a malfunction in:
•The ABS; or
• The brake assist system
Electric power steering system warning light (warning
buzzer)
Indicates a malfunction in the EPS (Electric Power Steering)
system